XsonlyReviews 

1,892
TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

Web site and order placing made easy. Product quality as described and excellent. Have used several times now with 100% satisfaction. Customer service could not fault. i need to return and replace an... See more

Rated 5 out of 5 stars

Received my Galaxy 5 Pro watch today. Other than some minute damage on the watch box everything inside was perfect The watch itself looks totally brand new. Communication throughout the process was... See more

Rated 5 out of 5 stars

Used the website for the first time and couldn't be happier with the product and service received. The laptop I purchased was Grade A, excellent condition, and what was delivered was a brand-new lapto... See more

Rated 5 out of 5 stars

Website is an honest reflection of the product. Purchase process is easy. Delivery was very fast. Original packaging undamaged. Very good. The product is good too. Satellite speakers wireless, connect... See more

Company details

  1. Electronics store
  2. Computer Shop

Written by the company

XSonly.com are one of the UK's largest suppliers of new, excess & refurbished laptops, pcs, workstations and IT hardware in general. We are partners with most major manufacturers and sell Dell, Lenovo, Toshiba and HP products. We offer big savings on new prices and a high level of customer service.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2k reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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4.7

All reviews

(1,892)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good service

Fast delivery,good communications and very pleased with my reconditioned Lenovo tablet.

29 April 2024
Rated 1 out of 5 stars

I bought this for my sons birthday

I bought this for my sons birthday. Have just taken out the box tonight to find the bell is broken, and the charger is completely broken and does not charge the scooter at all. Very disappointed with this ourchase

15 April 2024
Xsonly logo

Reply from Xsonly

Thank you for your feedback. I can see that six weeks passed in the time goods were delivered to when the damaged charger was reported to us. I can see that you contacted a member of our support team on Saturday 11th May at 22:19 and we responded to you on Sunday 12th at 08:05am with a resolution. Cheers Paul

Rated 1 out of 5 stars

Damaged screen sold as New (open box) no mention of damage.

Screen sold as New (open box ) no mention of any damage. The whole left hand side panel is damaged.

10 May 2024
Unprompted review
Xsonly logo

Reply from Xsonly

Hi Donnique, we don't ship damaged goods and I'm sorry to hear that this unit sustained transit damage whilst enroute to you. I'm pleased to see that my colleague raised an RMA and scheduled a Parcelforce collection within 1hr of you reporting this issue to us. Cheers Paul.

Rated 5 out of 5 stars

What a bargain excellent company

Purchased a nextbase 622gw refurbished dashcam (open box) I think open box must have been an instruction rather than a description as it arrived unopened in original cellophane packing and seals, the box also contained a rear view camera that I don't think was in the listing but hey ho what a bargain. I was reluctant to post this review in case they asked for more money as it saved me over a hundred pounds. Also rapid dispatch and delivery I received my order within 24hours
Would give 6 stars if I could.

4 May 2024
Unprompted review
Rated 5 out of 5 stars

The best value for money possible

Used the website for the first time and couldn't be happier with the product and service received. The laptop I purchased was Grade A, excellent condition, and what was delivered was a brand-new laptop with stickers still intact. I paid £479 when the competitor's website (BackMarket) was charging £1K for the same grade but a worse model. The same laptop, but brand-new, is selling for £1.3K. So basically, I got the best deal ever! I also sent an email inquiring about the delivery date and got a response within an hour.

2 May 2024
Unprompted review

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