Xtra Lite Reviews 215

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 30 reviews, reviewers overwhelmingly had a great experience with this company. Customers are very satisfied with the products, often describing them as high quality, sleek, and effective for various uses, including as night lights and emergency torches. The delivery service consistently receives praise for being fast, prompt, and efficient, with many appreciating the quick dispatch and good packaging. However, some customers experienced issues with product longevity, noting that some lights stopped working or charging after several months, with a few reporting a significant failure rate. There were also occasional concerns about the brightness of night lights and discrepancies between product descriptions and actual functionality, such as adjustable sensor ranges.

What people talk about most

Product

Users describe positive interactions with the product. Many reviewers praise the lights as effective, useful... See more

Quality

People report ambiguous experiences with quality. While some customers praise the superior quality of items,... See more

Delivery service

Customers consistently note positive experiences with delivery services. Many reviewers praise the superfast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I initially purchased products which, on reflection, didn't meet my expectations. I was able to send it back and get a full refund without any fuss and then bought ones that did meet my requirements.... See more

Company replied

Rated 5 out of 5 stars

Wonderful and very lightweight little rechargeable torches can highly recommend, i keep one in the car and one just inside my kitchen door as it’s very dark where I live battery charge lasts ages too.... See more

Rated 5 out of 5 stars

I recently had a problem with one of the units I had bought earlier. The technical support leading to the replacement of the charging cradle was first class. Will certainly use this supplier again.

Rated 5 out of 5 stars

Hi thank you for the great service I received. After seeing these lights while on holiday in a rented cottage I thought they were very effective. Great for kids in the night or the elderly (us) Or... See more

Company replied


Company details

  1. #40 of 99 best companies in Lighting Shop

Written by the company

At Xtralite we have both sourced and developed a variety of innovative LED lighting products. Our products not only have practical applications but are Eco-Friendly, High Quality and Tastefully Designed. We have a vast range of products including Power Failure Nightlights and Torches, Task and Desk Lamps, Security Lights and LED Flame Replicating Candles.


Contact info

4.8

Excellent

TrustScore 5 out of 5

215 reviews

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Rated 5 out of 5 stars

Geat

Delivered on time. Both items worked. Good price. Easy to order via website.

5 January 2026
Rated 5 out of 5 stars

Wonderful and very lightweight little…

Wonderful and very lightweight little rechargeable torches can highly recommend, i keep one in the car and one just inside my kitchen door as it’s very dark where I live battery charge lasts ages too. SUPERFAST post also. Overall highly delighted thank you and the actual best bit is no more batteries which is good for everyone and the enviroment

24 November 2025
Rated 5 out of 5 stars

Great product

Great product, really helps us find our way around the new house and great for an old dog to find his way around. Plus got a free light as a bonus.
Wish the company continued success.

17 November 2025
Rated 4 out of 5 stars

Good service

These lights are very effective…..We bought a replacement part for one of our nightlights which came very quickly, also packaged well too. Thank you.

7 November 2025
Rated 5 out of 5 stars

Super product.

Super product.

13 October 2025
Xtra Lite logo

Reply from Xtra Lite

Thank you for leaving us a 5* review as a small business we appreciate your feedback - Xtra-lite Team

Rated 5 out of 5 stars

Excellent service

Very pleased with the service, fast delivery.

3 October 2025
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Reply from Xtra Lite

Thank you for leaving us a 5* review as a small business we appreciate your feedback - Xtra-lite Team

Rated 5 out of 5 stars

Nice simple transaction

Nice simple transaction, quickly delivered and on time.

7 October 2025
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Reply from Xtra Lite

Thank you for leaving us a 5* review as a small business we appreciate your feedback - Xtra-lite Team

Rated 4 out of 5 stars

Noor Wall Light

Before purchase I phoned your organisation and was told that the sensor range could be adjusted and that during hours of darkness the lamp would glow dimly until activated. These features are not present and I was surprised that there is no over-ride facility to keep the light on. The instructions did not cover any of the functions and were very poor. On installation, the light took 40 mins to turn off and I thought it was faulty!

15 September 2025
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Reply from Xtra Lite

Thank you for your feedback. I’m sorry to hear about the confusion with your light. The model you purchased is a nightlight with a motion sensor, designed to stay dimly lit in low-light conditions and brighten when motion is detected.
If you’re still experiencing difficulties or feel the instructions were unclear, please don’t hesitate to contact us, we’ll be happy to guide you through the setup step by step and make sure everything is working correctly. - Xtra-lite Team

Rated 5 out of 5 stars

Good back up light

Good back up light always ready to go even in power outage

22 September 2025
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Reply from Xtra Lite

Thank you for leaving us a 5* review as a small business we appreciate your feedback - Xtra-lite Team

Rated 5 out of 5 stars

Great product

Delivered on time, lights work as per the instructions, would recommend them for any dark landing or other unlit area.

12 September 2025
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Reply from Xtra Lite

Thank you for leaving us a 5* review as a small business we appreciate your feedback. I'm happy to hear you're happy with the service that was provided. - Xtra-lite Team

Rated 5 out of 5 stars

Quick response to delivery of item

Quick response to delivery of item, the quality of the item of superior quality and provides a good sensor coverage for stairwell and provides exceptional lighting coverage. Certainly recommend due to it’s slimline configuration. The torch function is an added plus just in case.

4 September 2025
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Reply from Xtra Lite

Thank you for leaving us a 5* review as a small business we appreciate your feedback. I'm happy to hear you're happy with the service that was provided. - Xtra-lite Team

Rated 5 out of 5 stars

An excellent company who put the…

An excellent company who put the customer first

11 September 2025
Xtra Lite logo

Reply from Xtra Lite

Thank you for leaving us a 5* review as a small business we appreciate your feedback. I'm happy to hear you're happy with the service that was provided. - Xtra-lite Team

Rated 5 out of 5 stars

This is an excellent company

This is an excellent company to deal with. Because I had made multiple orders, they sent me a free gift light which was faulty. Even though it was free, upon being informed they sent me another one. That’s what I call a first class service.

16 September 2025
Unprompted review
Xtra Lite logo

Reply from Xtra Lite

Thank you for leaving us a 5* review as a small business we appreciate your feedback. I'm happy to hear you're happy with the service that was provided. - Xtra-lite Team

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