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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many people were dissatisfied with the customer service, finding it unhelpful and difficult to reach a real person. They also encountered issues with the website and user experience, including problems with email organization, content display, and an illegible new design. Customers frequently reported difficulties with account access and verification, often being locked out without adequate support. Some people were dissatisfied with the service, mentioning that their email accounts were deactivated due to inactivity and that the email system often failed to send or receive messages. Additionally, some customers found the security measures overly complex, requiring multiple verification steps that were often problematic.

What people talk about most

Website

Consumers find the website experience to be negative. Many reviewers express frustration with issues like... See more

Customer service

Users describe negative interactions with customer service, often citing a lack of real human support and... See more

User experience

Customers express significant dissatisfaction with the user experience. Many reviewers report issues with... See more

Service

Reviewers highlight negative aspects of service, with many expressing strong disappointment. Customers report... See more

Customer communications

Customers consistently note negative experiences with contact. Many reviewers report significant difficulties... See more

Based on these reviews

Rated 1 out of 5 stars

Rotten email service! Got locked out of my account and upon answering all the necessary security questions, both online and via phone call; they still required me to submit my state ID. They’re so hun... See more

Rated 1 out of 5 stars

Yahoo Mail itself us so irritating. It clumps together emails in threads so you can't find anything, it "trims content" so you can't see it. Hopeless to use. Why can't you just have a chronological... See more

Rated 1 out of 5 stars

Would give no stars if I could. Locked out of Yahoo Mail. I am expecting an important email and I cant access my email account. Sign in takes me to verification screen, no verification code is sent to... See more

Rated 1 out of 5 stars

For some reason, the identity verification e-mail address is NOT MINE and I cannot change this verification info. Called Yahoo twice, had me scan my drivers license and upload a selfie, then told me t... See more


Company details


Contact info

1.2

Bad

TrustScore 1 out of 5

3K reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

I’m very disappointed with the new…

I’m very disappointed with the new Yahoo mail on my iphone.
I can no longer go to individual folders and when I try to read a mail I sent I can’t always find it.
I don’t understand why Yahoo changed things.
I recommend aol mail. It’s very easy to navigate and about once a month they ask if I want to delete unread emails more than a month old. Yahoo doesn’t offer this service.
On aol I have 2,055 mails at the moment and on Yahoo I
have 141,000 mails.Does anyone want to have this many, mostly unwanted, mails?
I’ve had both of these accounts for more than 20 years.

1 March 2026
Unprompted review
Rated 1 out of 5 stars

Yahoo is as biased as they come

Yahoo is as biased as they come. All of the articles posted by this outfit has an agenda and twists it to force their opinion. A joke of a company that uses media to lie to the public.

1 March 2026
Unprompted review
Rated 1 out of 5 stars

everything about this is awful

everything about this is awful, for starters it just popped on my chrome and took me like a month to get rid of, it never understands my questions that when i go back to google it understands.

26 February 2026
Unprompted review
Rated 1 out of 5 stars

Worst E-Mail provider available

Worst E-Mail provider available. Accounts get locked and deleted left and right. 5 of my 6 E-Mail Accoutns with them got locked with no way of getting them back. Their support site is a joke that runs you in a circle and offers no help. The other option is a phone number that does not exist. There is no warning or anything the account just gets locked like that. No information why and how to avoid it. No way to get it back, everything connected to that mail...lost. Its terribly frustrating. I strongly reccomend using a different E-Mail provider and not yahoo mail

26 February 2026
Unprompted review
Rated 1 out of 5 stars

Dissatisfied by yahoo email update

Dissatisfied by yahoo email update. It constantly asks me to choose a monthly payment plan. In box is filled with spam mail. Going back to reread emails is confusing! This has always been my favorite email service. When sending an email it stays on the screen after you press send . Much like a text message real

25 February 2026
Unprompted review
Rated 1 out of 5 stars

Would not help with email recovery

Would not help with email recovery. I made an account over TEN years ago. I do not remember my security answers. I do not have an ID matching the account. I tried calling and verifying but I have no additional email or phone number associated with the account. Again, this account was made over ten years ago. Neither their instagram could help (they got quite rude at the end, saying if there was any other option that they would have suggested it) and the phone number didn't help either. The craziest part is that I have my password that works, but it still wants me to verify with the account questions. Ten years of emails, gone, like that.

23 February 2026
Unprompted review
Rated 1 out of 5 stars

Joke

I have verified all ; phone , additional email address, everything i was asked for. I keep choosing stay verified, trust this device, and everytime i am asked same , how do i want to verify myself.
you trying to speak to someone- they dont exist.
Brill you changed a bit of outlook but rest uselsess...

23 February 2026
Unprompted review
Rated 1 out of 5 stars

Shopping while Black can have real…

Shopping while Black can have real consequences. I am a lymphedema therapist, holistic health practitioner, client manager for a financial firm, a former Vice President at Schwab, and for 14 years I served as a wildland firefighter to start.
At Walmart Supercenter #2482 in Mesa, Arizona, today, I was publicly treated as a suspected thief of $8 of fresh parsley & basil.
I had been grocery shopping for about 90 minutes, spending $120 in groceries about (13 bags ).
During my shopping, a white female employee repeatedly followed me throughout my time in the store. After checkout, I realized I had forgotten three produce items. I asked the clerk whether to leave my groceries or take them along, and he advised I bring them. I retrieved the items, saw the same employee giving me the side eye. Anyway, I stood in the check out line again for the 3 items, received a second receipt. Usually I have it text to me, and don’t have a physical receipt, but today was different.
As I was leaving, I flashed the receipts at the door guy but decided regrettably to stop in McDonalds. I promise, it’s been years since I’ve done that to my body.
While standing in line at the McDonald’s inside, I saw a woman rushing toward me, she was coming in hot, speaking into her radio: “I found her. Meet me at the McDonald’s.” Security had been called before she ever spoke to me. She stopped in front of me and demanded my produce receipt. I ordered first because finally it was my turn and this lady was rude beyond words and I was annoyed at her accusatory tone, and I was hungry.
When I showed both receipts, she appeared in disbelief. She stared at the three items on the produce receipt. She did not check my 11 bags she already knew exactly which items I had picked because someone had told her, so her focus was solely on those specific items.” She had to call off security. Being followed, than practically accused of theft , by Store Manager Vanessa Carcich in the middle of a McDonalds was beyond unbecoming of a store manager. Shopping while Black is very real. The employees told me she’s from Puerto Rico but refuses to speak Spanish. For many, all they see is suspicion, no benefit of the doubt, no presumption of innocence until receipts are checked. People of color often treat other people of color with suspicion as well. It’s not just a white thing. Leadership at this location failed.” Many white people will wonder, how do you know it’s a black thing, in the end, it’s how I was approached. I was in a dress and heels, if I were a white woman under suspicion she might have just asked for my receipts 1st. This lady called security 1st. I left out a lot because this is a review. I will add the rest when I write to the General Manager of Walmart and share with my viewers.
I will not return to Walmart Supercenter #2482 in Mesa, Arizona.

21 February 2026
Unprompted review
Rated 1 out of 5 stars

What a total pile of garbage

What a total pile of garbage. More interested in trying (and failing) to earn revenue than doing what's asked. Start doing what's asked or no one will use such a useless search engine.............. frankly crap.

20 February 2026
Unprompted review
Rated 1 out of 5 stars

Carvana

Carvana

Buying a vehicle through Carvana couldn’t be simpler. The delivery was not as promised. It arrived 2 hours after (numerous contacts initiated by me through the chat line) the timeframe it was to be delivered. We are now on day 11 of getting a problem resolved. I am currently on the phone with Silverrock, the contracted maintenance dealer. To deal with an issue that was reported the first day I received the vehicle. It has been at the shop for 11 days and they haven’t fixed it yet! Other than to do preventative maintenance that wasn’t necessary. Our son, a mechanic, found the issue and reported it to the service advisor. They now know the problem, but can’t get to it because of staffing shortages, under new management. We’re in the process of trying to get it sent somewhere where they can actually get it fixed in a timely manner. It’s day 11 and I still haven’t driven my vehicle! Let’s see if they’re still going to take care of this. It says I’ll have a $350 deductible if I go out on my own. But since the truck arrived with this issue, I feel as Carvana should be taken care of this. I will update this review if it gets any attention.

20 February 2026
Unprompted review
Rated 1 out of 5 stars

East Coast Granite Greenville Sc…

East Coast Granite Greenville Sc terrible company . They took my money and didn’t apologize not once for the bad treatment of their rude secrets and their contract . I signed ther contract in late October and put a depot didn’t give reciept and gave them a second deposit in December . Their secretary is the main reason and their sneaky contract is the reason why I decided to end the contract and service with them . I requested a 1060 refund and they said no . They would provide a credit .I told them they are going to wait till I am ready to do service if it gets that far . I want nothing to do with them .

19 February 2026
Unprompted review
Rated 5 out of 5 stars

Burger-fi | Cuyahoga Falls, OH

Great burgers, even the veggi-fi! Their sauce is amazing! Service was super fast, even when ordering upon arrival! Friendly staff, clean atmosphere. Nice music!

17 February 2026
Unprompted review
Rated 1 out of 5 stars

I have been locked out of my account…

I have been locked out of my account which was a sky.com email address operated by yahoo. When speaking to their help line and three experts there they inform me they have closed the account and I will not be able to gain access again. Why not? No satisfactory explanation and no one was able to further assist. I have tried all online options to unlock account and none work. Not impressed and shall stay well clear of yahoonin future. Also spoke w Sky but as account is operated via yahoo they cannot assist. Utterly frustrating and disappointing.

16 February 2026
Unprompted review
Rated 1 out of 5 stars

Yahoo AWS GAFAM Cloudflare Gmail... spams phishing and scammers' friends with impunity

A lot of ads everywhere inside webmail, VERY SLOW, no antispam anymore, no support without premium account, no security... Yahoo Mail is gone, not trusted. More and more complaints everywhere for spams, phishings, ads... especially on Reddit. Yahoo, Amazon, AWS, Cloudflare, Google... all complicit and friends of scammers and criminals... Yahoo Mail hasn't filtered phishing spam for two years now. I receive one to five emails a day in my inbox, emails trying to scam me, steal my data, including identity and banking information, etc., via fake websites and emails mimicking my country's social security system. There are fake traffic fines, fake toll bills, fake insurance policies, fake electricity, water, and telecom bills, fake subscription cancellations and payments, fake refunds, fake undelivered packages, and it goes on and on. I've reported it repeatedly to Yahoo, AWS, and Cloudflare, who claim to be taking it into account, but nothing has been done for years, and spam continues to flood my inbox. It's never even filtered by Yahoo Mail's spam filter, which is practically useless, especially spam from AWS and Cloudflare. Nobody cares, not even Spamcop or the authorities in my country, who are complicit in crime in general, given their slow and ineffective justice system. And what's worse, I'm also inundated with spam calls (illegal solicitation and fake numbers, including spoofing). I'm fed up. I've turned the issue over and over in my mind, but we're constantly told and pressured to change our email address, phone number, social media accounts, bank account, etc., and even change our identity, just like physically moving if we have problems with neighbors, spam, scams, or insecurity... What a wonderful society we have these days! Back in the past, we had humanity, an effective justice system, human moderation... but that was before the internet, or even at the very beginning of the internet. Now, that's all over, the peace and quiet, and it's open season for thuggery and complete impunity. What a shame! Tech has a bright future ahead, especially the GAFAM companies, who can do whatever they want with impunity, like gods, imposing their will on everyone who can never defend themselves, not even a sovereign nation. Nobody cares anymore. Oh well.

16 February 2026
Unprompted review
Rated 1 out of 5 stars

Yahoo is run by a bunch of idiots

Yahoo is run by a bunch of idiots. That's why they never made it bigger than their competitors. The idiots have the worst censorship of comments even for tame ones. They are a bunch of hypocrites that cry FREEDOM but act like a COMMUNIST party that highly censors it's people.

15 February 2026
Unprompted review
Rated 1 out of 5 stars

Wish I could give a zero star rating

A complete letdown compared to other browsers. UI is not intuitive, AI summaries are useless, and the first search result is always an obvious advertisement. I expect more.

13 February 2026
Unprompted review
Rated 5 out of 5 stars

We had an incredible experience with On…


We had an incredible experience with On Safari Catering for our recent event. From start to finish, their team was professional, attentive, and dedicated to making our gathering a success. The food was absolutely delicious—everyone raved about the flavors and presentation.
The staff was friendly and efficient, and they went above and beyond to ensure everything ran smoothly. I highly recommend “On Safari” for your next event; they truly exceeded our expectations. Thank you for making our event special!

I wanted to personally thank you and your team for the outstanding service they provided. They were right on time, and they were on top of everything during the entire event. I would like to request that both Sally LE and Dave Dalton be at my next event

10 February 2026
Unprompted review

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