Yandle & Sons Ltd Reviews 

673
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 172 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the competitive prices across the catalog and note that the ordered items arrive very quickly and in secure parcels. Many people also mention that the tools and materials are of fantastic quality, working exceptionally well right out of the box for various woodworking projects. However, some customers also noted occasional issues with substandard packaging or delivery delays caused by external couriers rather than the business itself. Some consumers occasionally experienced minor product design flaws, such as short components, or expressed frustration regarding unexpected postage costs and pricing adjustments.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the high quality of items such as... See more

Quality

Clients share positive opinions on quality, consistently highlighting the solid build, excellent materials,... See more

Delivery service

People report positive experiences with delivery service, highlighting that items typically arrive very... See more

Service

Reviewers mention positive feedback about service, expressing high satisfaction and stating they will... See more

Price

Consumers find price to be positive and mention that items are competitively priced compared to other... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Needed advice on selection of a chuck for my Record Power lathe as I was new to this hobby. Gent on the phone couldn’t have been more helpful with advice and recommendations. Wish I was nearer rather... See more

Rated 5 out of 5 stars

I ordered a new tyre for my Sabre 350 bandsaw (drive wheel). Really good communication about despatch and it's a genuine R Power item. Price was competitive. The bandsaw is now running like new. I... See more

Company replied

Rated 5 out of 5 stars

Simple easy ordering. Delivery was a problem but that's not Yandles fault. That was down to the courier, who didn't get 5 stars. However communication with Yandles is excellent. Once pension pennies h... See more

Company replied

Rated 5 out of 5 stars

Bought 12 inch Charnwood Bandsaw for home use. Excellent quality bandsaw from British company, set up was perfect, dead straight cut. Good price. Great delivery down our small Close not easy at a... See more


Company details

  1. Tool shop

Written by the company

Yandle and Sons is nestled in the village of Martock, nr Yeovil in the county of Somerset. Serving the local community for over 150 years, the business has rapidly expanded to now serve a nationwide consumer base. Yandles Woodworking Centre is one of the largest shops of its type in the Country, supplying everything for the woodworker from machinery, hand & power tools to hundreds of accessories & of course the one thing that all woodworkers require – Timber! It is no wonder that this unique venue attracts visitors from all over Europe who come to browse through the extensive displays from many leading manufactures. The Company believes in giving customers a choice and its range of products is second to none.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

673 reviews

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4.7

All reviews

(673)

166 reviews in the last 12 months

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Rated 5 out of 5 stars

Milescraft track square

Great service and product. The Miles craft track square is a simple but very effective addition to the track system. Very easy to set up and use and very good quality.

9 July 2026
Unprompted review
Rated 1 out of 5 stars

Back service

Have been shopping with yandles for 15 years we’ve spent thousands upon thousands because they were the best but I must admit the last couple of years the quality and service has gone down the pan their stock is overpriced record power now produce cheap shoddy machines and yandles are all about profit and nothing for the customers experience absolutely gutted in addition to the above after being flanneled by the director he tried to guilt me into editing this review in yandles favour and since I didn’t has added some disgusting response so if I was ever going to return as a customer I certainly wouldn’t now

14 July 2026
Unprompted review
Yandle & Sons Ltd logo

Reply from Yandle & Sons Ltd

After reading your review, we contacted you immediately to understand your concerns. From our correspondence, it became clear that there was no fault with the machine supplied. Rather, after placing your order you decided that you would prefer a larger model instead. Unfortunately, as with most retailers, return carriage costs apply where an order is cancelled after dispatch has already taken place.

We have taken the time to explain the differences between the models to you, clarify some of your misunderstandings regarding the display machine you viewed in-store, and even offered additional support and training, for free, to help you assess whether the machine would meet your needs. Despite this, you decided not to proceed and return the machine for a refund.

To clarify, there was no issue with the quality of the machine itself, the order was cancelled before you took delivery because you decided you preferred the bigger model, that’s designed exactly the same, with the same features, but has a larger cutting capacity.

We respect that you're entitled to your opinion on any product, however your preference for the larger machine contradicts the comments in your review. We do not accept the suggestion that Record Power machines are "cheap and shoddy" or that Yandles is "all about profit and nothing for the customer experience." This accusation is baseless.

Record Power's Sabre range is a premium range with numerous engineering improvements that put them head & shoulders above previous models. Unfortunately, you purchased the smaller machine by mistake & have become frustrated that you needed to send it back.

As an independent business, we work hard to provide knowledgeable advice, fair pricing and after-sales support to our customers and your reviews doesn't fairly reflect either the circumstances surrounding this order or the considerable efforts we made to understand your concerns and reach a satisfactory resolution.

Unfortunately, we have become another victim to your string of 1-star reviews.

Rated 5 out of 5 stars

I could not be happier with my purchase…

I could not be happier with my purchase from Yandles! Incredible service from start to finish. I stupidly ordered an incorrect saw, however Yandles were amazing and so very helpful in rectifying the mistake. Big shout out to Adam for all the help given! Buy with absolute confidence, the assistance given was second to none.

24 June 2026
Unprompted review
Rated 5 out of 5 stars

A good buy

I finally decided to get the extractor and am very pleased I did. I work in a small shed and it has made a big difference. It sits on top of a tall shelving unit as it seemed too heavy to hang from the shed roof. I got the upgraded filter but haven’t used it yet.

4 June 2026
Unprompted review
Rated 5 out of 5 stars

After sourcing numerous companies …

After sourcing numerous companies for the wood I decided to use Yandle & Son.
I am pleased I did as the wood was exactly as I wanted.
The price was good and delivery was on time.
I will definitely be using this company again.
Thanks

18 June 2026
Unprompted review
Rated 1 out of 5 stars

Short Measure wooden blanks.

Hi.
I purchase a bundle of wooden blanks for turning on my Lathe .The advert on Yandles site advertised for £50 + 10%.
The advert also stated the weight would be 12 kilos.
I received the blank total weight 8 kilos.
Yandles said this was a mistake on their part,and apologised. And immediately changed the advert just £50+10%.
Trading Standards said that the advert should have been 12 kilos. Regardless of mistake or not. The Company offered me my money back but no way would they give me the extra weight. Even as high as the director. Adam.
The advert must have mislead hundreds of persons in the past. Not what we expect from Yandles. Beware.
Mick.

23 June 2026
Unprompted review
Yandle & Sons Ltd logo

Reply from Yandle & Sons Ltd

Hi Mick,
As acknowledged during our correspondence, the weight information displayed on this product page was incorrect and we apologise for this error. Once it was brought to our attention, we corrected the listing immediately to avoid any future confusion.
This product has always been sold as a value pack rather than by weight and despite selling thousands of these, we have never once had a complaint.
We fully accept that the incorrect weight information on the page could have caused a misunderstanding and for that reason, we offered to arrange a collection and provide you with a full refund, including your carriage costs, however this was not acceptable, and you continued to make demands.

Although you disagree, the offer of a collection & a full refund was a fair resolution, and this remains available should you wish to take it up.

Adam

Rated 5 out of 5 stars

Strong, Robust, Easy to assemble, Record Power Premium 14″…

I bought the "Record Power Premium 14″ Bandsaw BS350S Includes Stand & Rear Wheels". Easy to assemble, and tools were provided. I have used it a couple of times now, and it was effortless to cut a 20cm dia X 15cm long log ready for turning. The step by step assembly instructions are in 3 languages. It is solid, which means it will hold a true cut. The fiddly bits, like the blade tensioners/bearings/blade guide, and blade were already fitted. Total time to assemble including a coffee break, 4½hrs. Smooth transaction, and transit updates.

11 June 2026
Unprompted review
Rated 5 out of 5 stars

Woodcut Pro-forme Advanced Hollowing System

I purchased the Woodcut Pro-forme Advanced Hollowing System from Yandles who seemed to be the only vendor selling them in the UK presently. Certainly, I didn’t come across any other retailer with stock online. Ultimately, that means I can’t really comment upon whether what I paid was reasonable or excessive. What I can say decisively is that their delivery was excellent and that I was kept ip to date throughout.

3 June 2026
Unprompted review
Rated 5 out of 5 stars

Very good service

Very good service. Delivered within a few days and timber packed well. Very happy with quality of bench slats and price. First time customer and will certainly use this company again.

5 June 2026
Unprompted review
Rated 5 out of 5 stars

Quality and service

First off, next day delivery from a mid-day order!

Pros:
Quality and thought put into the Sabre 250 are brilliant!Cut's are straight, clean and controlled.
Table is solid and level out of the box.
The fence can be set level with fettling.
Storage of tools, fence and push block.

Cons:
Fettling took longer than anticipated for the hype of this machine. It can cut straight and clean, with initial patience.
Table angle adjustment pin is fiddly.
Extraction could be better. If you have a 3D printer make use and design an adapter for your extraction system.

Oddly enough the manual. It refers to items by their name and not a reference number, which many of us who read manuals are used to. This style was oddly difficult to overcome. Especially if you purchase the stand and wheels kit. This is nitpicking and immediately forgotten once the machine is setup, unless you review and are forced to think back to the user experience :').

This comes from a relative novice, items are not sold, just family, friends and homework.

I look forward and smile every time I see this band saw.

28 May 2026
Unprompted review
Rated 5 out of 5 stars

Band saw scroll blade

Band saw scroll blade
Unfortunately the blade was kinked in the direction that couldn’t be taken out when under tension.
This however is the first time in 15 years I have had a problem with any goods I have purchased from Yandles & I have spent thousands of pounds with them.
I would recommend them as a good reliable company.
TV

1 June 2026
Unprompted review
Rated 5 out of 5 stars

Great value, impressive customer service and fair play for offering to refund me the difference following a reduction of the advertised price of the saw.

I decided to invest in a table saw and settled on the Laguna Fusion F1. A quick Google search found plenty of retailers advertising the saw for sale at around the same price (£1099). One retailer offered free delivery where most quoted £70. This was Yardles so I went ahead with the purchase. After confirmation of the sale I discovered that Yardles did not actually hold the saw in stock, it would be despatched by the UK dealer (Axminster). I hadn't heard any updates about despatch so I contacted Yardles Customer Sevice. In the few days since my purchase Yardles had in fact lowered the price of the saw by £170. I spoke with an incredibly helpful guy (Sam Wilson) who very quickly provided assurance and explanation regarding the despatch of the saw. I was also delighted that he immediately arranged the refund of £170 to recognise the reduced price since my purchase. The same day I had confirmation of the despatch of the saw which arrived at 8am the day after. All in all I cannot fault Yardles for the excellent service, for honouring the reduced price and for offering free delivery on such a bulky and heavy item. My first time buying from the company and certainly not my last.

1 June 2026
Unprompted review
Yandle & Sons Ltd logo

Reply from Yandle & Sons Ltd

Thank you for taking the time to review us & for your kind words. Your comments have been passed on to the team.

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