YEMA Manufacture Horlogère Française 1948 Reviews 

4,586
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 290 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional manufacturing quality, stunning vintage design, and remarkably accurate timekeeping of the mechanical watches. Consumers also deeply appreciate the swift, secure delivery process, the lovely packaging with nice extras, and the extremely helpful support team available via live chat. Some reviewers were not happy with delivery delays, noting extended wait times and poor tracking updates regarding their product shipments. A few other people also felt that communicating with after-sales support during lengthy repair processes and dealing with defective items was quite challenging.

What people talk about most

Product

People report positive experiences with product, noting that the watches are stunning, exceptionally well... See more

Quality

Clients share positive opinions on quality, highlighting the stunning design, reassuring heft, and high-end... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that shipments... See more

Service

Reviewers highlight positive aspects of service, consistently praising helpful discussions, efficient... See more

Customer service

Consumers find customer service to be positive, highlighting proactive and responsive email and chat support... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The Yema Navygraph Barracuda is a beautifull tool-watch which is very comfortable to wear = 5 stars. The unique design of every dial is much more attractive live in comparison to the pictures on the Y... See more

Company replied

Rated 5 out of 5 stars

Great looking watch, runs well and feels great n the wrist. Came in a lovely package with a really awesome travel case, cool pilot patch and key chain type pilots tab as well. Deliver was not g... See more

Rated 5 out of 5 stars

My Yema superman 500 was shipped fast and safe. I'm beating the shit out of this watch for over 2 years. Holidays, sports, swimming, being clumsy. The watch keeps running accurate, looks still... See more

Rated 5 out of 5 stars

My Superman Moontide Titan with cmm.11 movement runs very exact and complete perfect within cosc. Titan watch and strap are very good, lightweight quality and perfect to wear. The dial is fantasti... See more


Company details

  1. Watch Manufacturer

About YEMA Manufacture Horlogère Française 1948

Written by the company

🇫🇷 INDEPENDENT FRENCH WATCHMAKING MANUFACTURE SINCE 1948

YEMA is a third-generation family-run watchmaking independent brand established since 1948. As Official Partner of French Air Force and French Navy, YEMA designs professional toolwatches to equip the military, astronauts, sportsmen and explorers. Alongside these instrument watches, YEMA also develops refined classic timepieces as well as contemporary sports watches featuring integrated bracelets, reflecting the full breadth of our French watchmaking expertise.

Over the past few years, YEMA has made significant investments aimed at insourcing a good part of its production and constantly improving the quality of its manufacturing processes by using new equipment as well as expanding and modernising its workshops and production lines. YEMA now works with new local French & Swiss partners, within a 72 km radius of Morteau, to secure a more responsible and higher quality production.

YEMA’s gradual transition towards a watchmaking Manufacture operating model has enabled a new range of higher-end Manufacture Calibers.

💬 YEMA's Customer Service is available 24/7 through online chat on Yema.com


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

5k reviews

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4.5

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Rated 5 out of 5 stars

After receiving my Meangraf Super Japan…

After receiving my Meangraf Super Japan Limited Edition, I wanted to thank the Yema team. The watch met my expectations and I am very pleased with it. The design is unique, the dial is beautifully executed, and the ETA 7753 movement gives the watch a reassuring mechanical feel. I particularly appreciate the originality of the mean-speed calculation system, which makes this chronograph different from the usual racing chronographs.
I also want to thank your customer service team for their excellent communication and for checking and regulating my watch before shipping. It was a pleasure dealing with you.
This is a watch with real character, and I am happy to have added it to my collection.

Sometimes the most interesting watches are not the most obvious ones.

Thank you, Yema.
Spyros

11 July 2026
Rated 5 out of 5 stars

Superman WorldTime GMT Coke purchase…

This review is specific to the purchase and delivery of the Superman WorldTime GMT Coke.
Purchase on Yema's website was easy, as it should since they are trying to take your money. Make that as easy as possible. LOL. Received my Coke today. It was extremely well packaged. Shipping and delivery went very smoothly. Shipping courier, DHL, was very good with the constant updates and notifications of status. Happy with this purchasing experience.

8 July 2026
Unprompted review
Rated 5 out of 5 stars

**An exceptional first experience with YEMA**

I honestly don’t remember the last time I had such a positive experience with a brand’s customer service.

From the very beginning, the communication was incredibly fast, friendly, and helpful. Every question I had was answered with patience and genuine care, and the whole process felt personal rather than like a typical online purchase.

This was my first YEMA watch, and I was already excited about the brand, but the level of customer support made the experience even better.

A special thank you to Celine for being amazing throughout the process. Her professionalism, kindness, and willingness to help truly represent what great customer service should be.

9 July 2026
Unprompted review
Rated 5 out of 5 stars

Learning to read the MoonTide

Superman Titanium MoonTide CMM.11 Limited Edition.
At first, I needed some time to understand the watch especially because I also own a Yema Superman Heritage and I was unconsciously expecting the same experience. It is quite different from more conventional watches and requires a different way of looking at it. The lunar-textured dial should not be judged as a flat dial, but rather as a surface with depth and dynamics. Once I started interpreting it in this way, the watch revealed a completely new experience.
Depending on the light and viewing angle, many small hidden details appear: the dial gains a third dimension, the hour markers stand out more clearly, and the whole watch becomes dynamic rather than static. It is a watch that asks for time and patience, but it rewards both.
The titanium construction also requires some adjustment. At first, the lightness and feel of the bracelet were unusual compared with steel. However, after wearing it for some time, the bracelet started to feel more natural and intimately connected to the wrist.
Overall, I now see the MoonTide as a very distinctive and unique watch: not immediately obvious, but rich in character once you learn how to read it.

4 July 2026
Unprompted review
Rated 1 out of 5 stars

I've gone to a fan to a critic in the…

I've gone to a fan to a critic in the space of 2 years. I've own 5 Yema watches. My most recent purchase, a world time failed, the date function stopped. Can't fault how this was dealt with, getting it back for repair etc. but over a 100 days for a repair to even begin is just not acceptable. Is this time wasted excluded from my guarantee Because one things for sure if it's dodgy now it will be in the future. Moved to Baltic watches and won't be back.

4 July 2026
Unprompted review
YEMA Manufacture Horlogère Française 1948 logo

Reply from YEMA Manufacture Horlogère Française 1948

Dear Emma,

Thank you for reaching out and sharing your honest feedback.

I completely understand your frustration; as a loyal customer who has supported Yema by purchasing five of our watches, you deserve a much smoother and faster experience than what you have encountered with your recent repair.

Due to our annual summer holiday period, our workshop timelines have been extended, which is the primary reason for the extended wait time you are experiencing.

Please be assured that our team is doing their absolute best to ensure your watch is returned in perfect working condition, and we are working hard to expedite the process to have it back in your hands before the announced estimate.

To apologise for the inconvenience and the time you have been without your watch, we would like to offer you a complimentary gift when we return your watch and the time your watch has spent at our workshops will of course be excluded from your warranty.

We appreciate your support for our brand and hope we can restore your faith in us. Thank you for your patience during this time.

Kind regards,

Nicolas
Yema Customer Support

Rated 5 out of 5 stars

Really great customer service

Really great customer service. Beautifully made watch that feels solid and with great design. Would recommend this to anyone who wants a great chronograph or a everyday watch.

18 June 2026
Rated 1 out of 5 stars

Intentionally misleading shipping practices

Misleading shipping information

I purchased a watch from Yema based on the information shown on their website, which advertised “free worldwide delivery” and DDP (Delivered Duty Paid) shipping. Based on this, I reasonably understood that import duties and customs charges would be covered.

I was only informed of the import fees after the item arrived in Australia, at which point I was told I would need to pay the charges in order to receive the delivery.

I later learned that DDP does not apply outside the US, however this limitation is not clearly stated on the website at the point of purchase. The product page initially displayed DDP shipping and at no point during the purchase process was it clearly communicated that duties would be payable. While customer service has since noted that changing the country at the bottom of the site may alter some shipping information, even then it does not clearly state that duties are payable or direct customers to any FAQ. During the purchase journey from the original product page, there was no reason to believe that DDP would not apply.

“With our Delivery Duty Paid (DDP) free value-added shipping service, there are no hidden fees, duties, or taxes—what you see at checkout is all you pay. Enjoy a seamless, worry-free experience.”

The customer service staff have refused to update their product pages to clarify that this only applies to the US and suggested it would be reasonable for customers to contact support before ordering to clarify import fees.t heir reluctance to update the product pages to clearly reflect this limitation raises concerns about the transparency of their shipping practices.

30 June 2026
Unprompted review
YEMA Manufacture Horlogère Française 1948 logo

Reply from YEMA Manufacture Horlogère Française 1948

Dear Gianluca H,

Thank you for your feedback.

As discussed via our online chat, all relevant shipping information, including details regarding import duties and taxes, is available to customers both before and after making a purchase on our store. We strive to ensure this information is clear to all our customers, and we have not previously received negative feedback regarding this policy.

The sentence quoted specifically concerns buyers from the USA where all taxes and duties are included in the price, as also shared via the online chat following your remarks.

We do, however, appreciate you taking the time to share your perspective with us. We are constantly looking for ways to improve our service, and your feedback is a valuable part of that process.

If you still need assistance with any other matter, please do not hesitate to contact us directly via our online chat, available 24/7 on our website, so we can help you.

Best regards,

Nicolas
Yema Customer Support

Rated 5 out of 5 stars

A wonderful birthday present for my wife.

I bought this watch for my wife’s birthday. I thought it appropriate because she was a nurse in Queen Alexandra’s Royal Naval Nursing Service. She has always loved the sea, was a canoeing instructor and still is a keen and capable swimmer. We both love visiting France.
She is extremely pleased with the watch. She thinks it is extremely good elegant and well designed.
I am pleased with the ease of purchase and the no-problem delivery in UK. I think it is very good value.
The only minor observation, not a complaint, is that the mesh bracelet may be extremely tough, but it is difficult to adjust without damaging the clasp mechanism. I believe it should be adjusted by a specialist.
Nous sommes tres content - merci !

18 June 2026
Rated 5 out of 5 stars

Superb …

I have 3 of your watches now and they are all excellent.Quality workmanship and looks are superb
Just received my Charles de Gaulle navygraf its better than photos suggest

17 June 2026
Rated 4 out of 5 stars

★★★★☆

★★★★☆

I currently own two Yema watches: the Wristmaster Traveller and the Superman Heritage Diver. Both offer attractive designs and a strong vintage-inspired character, and overall I would rate them 4 out of 5 stars. However, there are also some areas where Yema could improve.

The Wristmaster Traveller wears smaller than expected. While the specifications state 39mm, the case measures closer to 38.5mm. On a larger wrist, it can feel a bit undersized and would benefit from being available in a 40mm version. The watch runs well and has a solid feel on the wrist, but the lume is disappointing and provides very little visibility in the dark.

The Superman Heritage Diver caught my attention because of its beautiful classic diver aesthetics, which it absolutely delivers. However, the bracelet is a weak point. The taper from 20mm to 16mm is quite dramatic, making the bracelet feel too light and narrow for a 41mm watch. As a result, the watch head visually overpowers the bracelet. I ended up purchasing an aftermarket strap, and it is disappointing that Yema does not offer a more substantial alternative bracelet option. This appears to be a common point of feedback among owners.

Overall, Yema makes attractive and distinctive watches that I enjoy wearing. That said, some of the shortcomings only become apparent after living with the watches, and they are difficult to assess from the website alone. While I am happy to own these two pieces, I do not currently see myself adding another Yema to my collection unless some of these details are addressed in future models.

31 October 2025
Unprompted review
YEMA Manufacture Horlogère Française 1948 logo

Reply from YEMA Manufacture Horlogère Française 1948

Hello Remy,

Thank you for your 4-star review and for taking the time to share your detailed thoughts. We are thrilled to hear that you are enjoying the beautiful vintage-inspired designs of both your Wristmaster Traveller and Superman Heritage Diver.

Regarding your return on the watch dimensions and bracelet, we would like to kindly clarify that we actually have not received many negative feedback from our community concerning the sizing of the Wristmaster or the bracelet taper of the Superman Heritage. These specific design elements were carefully chosen to authentically reflect their vintage heritage, which is something many of our collectors deeply appreciate.

That being said, we highly value your feedback regarding the availability of alternative, more substantial strap and bracelet options. We have definitely taken note of your suggestion, and expanding our strap offerings is something we actively plan to improve in the future.

Thank you again for your support and for being part of the Yema family!

Best regards,

Nicolas
Yema Customer Support Team

Rated 2 out of 5 stars

My second unsucessful shopping…

My second unsucessful shopping experience with Yema. First time a Yema Arme de l'air hat a serial flaw where the the housing CUT into the bracelet - haven't seen that in 45y yet. This year I wanted to buy a GMT. They sent via UPS to Germany. But they did not pay for rescheduling service. That meant: when I called UPS I the AI dropped the call and denied an agent because sender didn't book hotlien service. On the internet it said, the parcel didn't support rescheduling either. WTF?! UPS of course didn't care to drop at my house EVEN THOUGH I gave them a note at the door. They just went by and took it to their STATION 50km AWAY!!! Yema couldnt recschedule either and only offered to cancel the order again. OMFG - what is going on?! The only thing positive they always gave my money back but after too long of a time. I had to ask for it several times.

14 January 2026
YEMA Manufacture Horlogère Française 1948 logo

Reply from YEMA Manufacture Horlogère Française 1948

Dear Peter,

Thank you for taking the time to share your detailed feedback. We understand how frustrating it must have been with what you have experienced, both with the delivery of your GMT order and the previous issue with your Armée de l'Air watch.

Unfortunately, it was the case with UPS and we had noticed multiple similar issues with them regarding their lack of flexibility and unhelpful customer service. Because of this, we have since changed our shipping partner back to DHL to ensure a much smoother and more reliable delivery experience for our customers moving forward.

We truly appreciate your patience throughout this process and are glad we could ensure your money was safely returned. Thank you for bringing these issues to our attention, which will help us to continue improving our services.

Best regards,

Nicolas
Yema Customer Support Team

Rated 5 out of 5 stars

Superb…

I am very happy with the whole experience of buying the watch. And she's a real beauty. Everything was perfect. Compliments to the yema team.

9 June 2026
Rated 5 out of 5 stars

Rallygraf Mecha-Quartz Chronograph - excellent!

The Rallygraf is an incredible watch!
Very well packed for shipping and the watch I received is high quality. The YEMA travel case is also excellent!

Shipping from France to UK was fast through DHL with full tracking updates - highly recommended

1 June 2026
Rated 5 out of 5 stars

Lovely watch !

Lovely watch !
I collect watches & I was recommended to get a Yema , so glad I did , lots of people have commented on how nice it is & it’s so nice to wear
Thank you
I will be buying another one soon

1 June 2026
Rated 1 out of 5 stars

Yema Superman Bronze fail

I received a Yema Superman Bronze limited edition watch last year in 2025 as a gift from my wife. The watch worked well for about 6 months, I received many compliments on it as well. Then, after about 6 months, I woke up one morning and the watch had stopped working. So, I chatted online with a Yema support person. After completing the required steps from support, they determined for me to send it back. I sent it back in early March of 2026, then I received it back on June 10, 2026...three months later. And guess what, the watch still doesn't work! I again chatted with a support rep today (Marie), she had me go through more steps (like taking a video of me winding it etc) and still not working. This watch cost about $2000. I have asked for a refund twice during chats online or a new one, I've been denied both times. You figure you pay $2000 for a watch and it doesn't work, I feel Yema should stand behind it. Not only that, now I have to send it back to France and I'm guessing it'll take another several months to get it back. In my opinion, just bad customer service. To this day, I don't know if its poor craftmanship/design or poor workmanship. You figure if you send it back, it would have been fixed or corrected properly since Yema had for three months?? I have since bought a cheap chinese Boderry automatic watch from amazon in the meantime just to have a watch while Yema try's to fix mine. Honestly, it works and keeps time just as good. In the end, maybe this watch from Yema just has/had inherent problems and is a one off so to speak. However the level of customer service after spending $2000 for the Yema watch just isn't there. How about standing behind your timepieces and just refund me or give me a new one as replacement. Now I have to wait 48hrs more to get another return label and probably wait another several months (hoping the watch is repaired properly this time. If Yema employees reading this the reparations # is 86230262 for the original ticket #. It have also been nice to be able to speak to someone too rather just online chatting. Again, this is a $2000 limited edition Superman Bronze watch, only 2000 made or something like that, you think you could get better quality and customer service. Signed unhappy customer in the USA

10 June 2026
Unprompted review
YEMA Manufacture Horlogère Française 1948 logo

Reply from YEMA Manufacture Horlogère Française 1948

Hello,

Thank you for taking the time to share your experience. We are truly sorry to learn about the difficulties you have encountered with your Superman Bronze Limited Edition and fully understand your frustration, particularly after being without your watch for several months and finding that the issue was not resolved upon its return.

We recognize that this experience has fallen short of both your expectations and the standards we strive to provide. While the vast majority of our timepieces perform reliably, we understand how disappointing it is when a product does not meet those expectations, especially when it is a special gift and a limited edition piece.

Given the recurrence of the malfunction, your case will receive particular attention. We would also like to reassure you that we are committed to finding an appropriate resolution and restoring your confidence in both your timepiece and our brand. A member of our team will contact you directly to discuss your case further.

Thank you for your patience and understanding. We sincerely appreciate the trust you placed in YEMA and remain fully committed to resolving this situation.

Kind regards,

Thomas
YEMA Customer Experience Team

Rated 5 out of 5 stars

Flawless experience, incredible quality, and a unique bracelet!

I first discovered Yema at a watch fair and was immediately impressed by their product quality and unique bracelet design. I finally pulled the trigger and ordered the Superman Gilt Blue directly from their website, and the entire experience was flawless. Their customer service team was extremely supportive throughout. To my surprise, they shipped the watch the very next day, and it arrived here in California just 3 days later. The build quality of both the watch and the unique bracelet is absolutely fantastic. Highly recommend!

1 June 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic Experience at the Yema Boutique

I visited Paris at the end of May and had decided to purchase a French watch as a memory of the trip. I wanted a watch that actually used a French movement. I had identified Yema and noted their new boutique was very close to my hotel. So I visited to try out a Superman Dato or Gilt.

The gentleman who assisted me was extremely helpful and pointed out their limited-edition Dato in the colors of the street signs in St. Germain. It has the in-house CMM.11 caliber movement, which is amazing.

If you are in Paris, you should definitely check out the Yema Boutique. You will be treated like a king/queen.

I'm extremely happy with my purchase!

Dana

26 May 2026

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