Yopa Reviews 

25,069
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 1,767 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and local agents for being exceptionally helpful, friendly, and approachable, keeping everyone well-informed throughout the entire house selling and buying process. People deeply appreciate the prompt communication, highly efficient service, and professional support that consistently make property transactions feel much smoother, quicker, and less stressful. However, some customers also noted frustrating issues regarding poor communication, unresponsiveness, and a lack of proper support after the initial onboarding phase. A few reviewers additionally experienced unexpected hidden costs, administrative delays, and difficulties when dealing with recommended third-party services.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting helpfulness, professionalism, and... See more

Service

Users describe positive interactions with service, highlighting efficient processes and strong communication.... See more

Customer service

Customers report extremely positive experiences with customer service, highlighting fantastic support and... See more

Response time

Clients share positive opinions on response_time, highlighting prompt communication and efficient updates... See more

Price

Reviewers highlight ambiguous aspects of price, as customer experiences vary widely. Many consumers praise... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have bought and sold houses using Yopa and would definitely recommend them to anyone else. Our agent Dan was very friendly and efficient. He was available for questions and updates via WhatsApp, wh... See more

Company replied

Rated 5 out of 5 stars

I purchased my house through Jayne and I can’t praise her enough! She was extremely helpful and considerate for viewings, second and even third viewings to measure spaces. If I ever called with a prob... See more

Company replied

Rated 5 out of 5 stars

We sold our home with Yopa within 1 week. Tami Young been with us from the beginning, she’s seems very experienced, answering any question you may have, very quick in response, either by phone, email,... See more

Company replied

Rated 5 out of 5 stars

Dear Divya, Thank you for the update, and for the congratulations. I wanted to take this opportunity to thank both you and Alan Mann for all of your help throughout this process. Although the... See more

Company replied


Company details

  1. #39 of 48 best companies in Estate Agent
  2. #23 of 30 best companies in Estate Agents

About Yopa

Written by the company

Brilliant customer reviews and an award-winning service aren’t the only reasons to sell with Yopa. Here are some of the other ways we’ll help you have a smooth move:

  • The same full service as a high street agency, every step of the way.
  • Fair fixed fees from £999*.
  • Your own local estate agent, there in person throughout your sale.
  • Choose not to pay until your home is sold with No Sale, No Fee for extra peace of mind.
  • Contact us during evenings and weekends, not just inside office hours.
  • Get expert help with mortgages, conveyancing, moving in, and more.
  • Complete visibility of offers, viewings, feedback, and more in YopaHub, our simple online tool.

Book a free valuation

Read about our service

FAQs

Need a hand? Call us on 0333 305 0202 or visit yopa.co.uk and we’ll be happy to help.

*Prices vary in some London postcodes.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

25k reviews

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4.3

All reviews

(25,069)

1,708 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick and helpful

When booking the valuation there were plenty of times and dates available and i was able to book the valuation for the next working day. It was easy to arrange online and the representative contacted me to confirm the day before. He was professional and helpful and was the same when completing the valuation

27 July 2026
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Reply from Yopa

Thank you for your fantastic review! We are so pleased to hear that booking your valuation was easy and that our representative was professional and helpful throughout the process. - Derrie 🏡

Rated 5 out of 5 stars

I had a very positive experience with…

I had a very positive experience with Yopa. From purchase to completion Yopa (staff included) were helpful, supportive and always responding to assistance when required. Communication was clear and constant throughout. I would definitely recommended Yopa if you are looking to buy.

22 July 2026
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Reply from Yopa

Thank you for your fantastic review! We are so pleased to hear that our team was helpful and supportive throughout your experience, from purchase to completion. We truly appreciate your recommendation. - Derrie 🏡

Rated 5 out of 5 stars

Les was very helpful and professional…

Les was very helpful and professional he got it sold in a few weeks very happy thanks

29 July 2026
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Reply from Yopa

Thank you for your wonderful feedback! We are so pleased to hear that Les was professional and helped you achieve a quick sale. - Derrie 🏡

Rated 5 out of 5 stars

A great experience, even with bad sols

We had a really good experience with YOPA. Their portal is super helpful, having direct message access to the vendor was really helpful especially when things got stuck, or we needed to organise viewings, and communication was good.

We initially started off with communication with Peter, on which because he completes the viewings, there was some delay in replies sometimes, however we were then passed to Michelle and they were basically instant, with helpful information, calls, suggestions and updates. I also kept them updated with updates too.

Despite our awful experience with our solicitors, Michelle's idea for a joint email chain with the vendors solicitors and ours, was fantastic and I believe it's what got us over the line in the end so that is super appreciated.

I would use them if we wanted to sell our house in the future, I just think maybe some cuter finishing touches, a congratulations call or text or social post, a little YOPA congratulations keychain or something to really finish off the journey after 6 months together.

27 July 2026
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Reply from Yopa

Thank you for sharing your wonderful experience! We are delighted to hear that our portal and Michelle was able get your purchase over the line and lovely to know you will consider us in the future. I'll be sure to pass on your feedback regarding finishing touches! - Derrie 🏡

Rated 5 out of 5 stars

We sold our home with Yopa within 1…

We sold our home with Yopa within 1 week. Tami Young been with us from the beginning, she’s seems very experienced, answering any question you may have, very quick in response, either by phone, email, message she’s always on the other end to help. I’m grateful that we have chosen Yopa, our entire experience couldn’t be better.

29 July 2026
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Reply from Yopa

Thank you for your wonderful review! We are delighted to hear about your excellent experience and that your home sold so quickly. It's fantastic to know our team was responsive and helpful every step of the way. - Derrie 🏡

Rated 5 out of 5 stars

Very happy with service

Smooth process, provided updates and answered questions very promptly. Mark has excellent market and local area insight which is invaluable and instills a lot of confidence as a seller.

Very attentive throughout the whole process and produced results in great time.

Highly recommend.

28 July 2026
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Reply from Yopa

Thank you for your fantastic review, Paul! We're glad to hear you had such a smooth process and that our agent's market and local area insight instilled confidence. Nika 🏡

Rated 5 out of 5 stars

my Yopa agent Katherine Burton is…

my Yopa agent Katherine Burton is always on hand and very Helpful.

24 July 2026
Unprompted review
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Reply from Yopa

Thank you for your wonderful feedback, Ann! We are pleased to hear that our agent has been consistently helpful and always available to assist you. Nika 🏡

Rated 5 out of 5 stars

Gina works tirelessly to get the job…

Gina works tirelessly to get the job done and keeps you informed every step of the way. When a plan doesn't work she has a back up there ready. I would definitely recommend to anyone 💯

28 July 2026
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Reply from Yopa

Thank you for your positive feedback, Andy! We are glad to hear that our agent worked tirelessly and kept you informed. We appreciate your recommendation! Nika 🏡

Rated 4 out of 5 stars

So far so good

So far so good. Seem to be much more dynamic.

28 July 2026
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Reply from Yopa

Thanks for your awesome comments. We'd love to know what we can do to gain that additional star - Becca 🏡

Rated 1 out of 5 stars

Yopa have been useless at selling my…

Yopa have been useless at selling my property and even with just basic communication. The Agent has lied to me and a potential buyer about viewings being cancelled and rearranged and has potentily lost me a buyer because of their incompetence.

27 July 2026
Unprompted review
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Reply from Yopa

Thank you for taking the time to leave us your feedback! We are sorry to hear you have experienced some service issues whilst using our services. We would love the opportunity to take a look into this further, I have direct messages you via Trustpilot to gain the relevant information - Lowri 🏡

Rated 5 out of 5 stars

Lovely man very helpfull if I want to…

Lovely man very helpfull if I want to sell my house again I will go with you I would definitely recommend you thank you for all your help

28 July 2026
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Reply from Yopa

We are so glad to hear about your positive experience with us. It was our pleasure to assist you, and we truly appreciate your kind words and recommendation. - Derrie 🏡

Rated 5 out of 5 stars

Highly Recommended - Great Experience

We had an excellent experience selling our property with Wayne F. from Yopa. Although Yopa is thought of as an online agent, none of the local touch was lost. He knows the area and local market extremely well, and brought that insight into every stage of the process.

Friendly, professional, and incredibly easy to contact, always making time for us and keeping communication clear and consistent. We were kept updated every step of the way, which made the whole sale feel smooth and as stress‑free as possible. Yopa's pricing is very reasonable, especially considering the high level of service we received, and felt fully supported from start to finish and couldn’t have asked for a better agent.

We would highly recommend Wayne to anyone looking to sell their home. Thank you, Wayne, your help made a real difference for us.

15 July 2026
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Reply from Yopa

Thank you for sharing your amazing feedback! It's fantastic to hear that our agent provided such a professional and supportive experience, making the sale feel smooth and stress-free. We'll certainly pass on your kind words to them. Nika 🏡

Rated 5 out of 5 stars

Polite & professional

Agent on time. Honest in opinion of state of property and valuation. Spent time explaining process, what could and couldn't be done.

28 July 2026
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Reply from Yopa

Thank you for your amazing feedback, Gary! We're glad to hear our agent provided a clear, honest, and timely explanation of the process. Nika 🏡

Rated 5 out of 5 stars

I found Yopa very professional

I found Yopa very professional and I can not speak highly enough of Anosh (the agent) he was very supportive throughout the process. Keeping me up to date with what was happening and required. He liaised well between myself and the buyer and even assisted in pushing the solicitor along (not an easy task). I’m sure Yopa & Anosh could make your sale smoother

19 May 2026
Unprompted review
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Reply from Yopa

We're so happy to hear about your positive experience whilst selling your property with Anosh! We'll certainly pass on your kind words to him. - Derrie 🏡

Rated 5 out of 5 stars

Another successful Yopa Sale

Lisa Collar was our local Yopa agent and provided us with great support from the very start until completion of the whole process. Lisa was very easy to communicate with , always responded promptly to any requests for support and used her experience to make sure we secured a successful sale at a price we were happy with in the relevant market conditions. We found that using Yopa vs traditional estate agent route worked very well for us and I would recommend Lisa and the Yopa service to anyone , great service and real value for money.

27 July 2026
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Reply from Yopa

Thank you for your fantastic feedback! We're so pleased to hear that our agent provided such great support and communication throughout your selling process. We'll certainly pass on your kind words and are delighted that our service worked so well for you. - Derrie 🏡

Rated 5 out of 5 stars

Yopa service and our sales agent was outstanding

Les Hack was a great agent, he led all our viewings taking a lot of pressure off my disabled mum! He communicated all the way through! And advised us appropriately. The fixed fee was truly amazing and the quality of the service felt more personal and genuine than other agencies!

25 July 2026
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Reply from Yopa

Thank you very much for taking your time to leave a review of your service with Les! We are very grateful and will be sure to notify him. - Derrie 🏡

Rated 5 out of 5 stars

I've always said buy cheap buy twice!

I've always said buy cheap buy twice!
Not on this occasion, Alan Mann and his team were second to none and alot cheaper than the high street estate agents.
I like the way he works cool,.calm and yet too the point. Always on-time with very good communication.
Alan Mann saved the sale of my house falling through due to his knowledge.
During the selling process I had lots of estate agents contact me saying they could get a better price and sell it quicker, I'd signed the contract with Alan and glad I stuck with Yopa, Alan and his team.
If I'm ever in a position to buy or sell a property then I would definitely use him again.
Many thanks
Garry

12 May 2026
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Reply from Yopa

Thank you for your positive feedback, Garry! We are glad to hear about your amazing experience! It's wonderful that our team's expertise and calm approach helped navigate the sale of your house successfully. Nika 🏡

Rated 5 out of 5 stars

Yopa will save you money and stress!

We switched to Yopa for a fresh start after having two sales fall through with another estate agent - and it was absolutely the right decision! They are more affordable than a high street agent, and infinitely better at communication. Working with Alan Mann made the process much less stressful because we did not have to chase anything; he did what he said he would do, actioned things quickly, and gave us regular updates. Divya Featherstone was also fantastic at providing us with updates and helping us navigate the sale - without her we would not have completed when we did. I have absolutely no hesitation in recommending Yopa, and already have been to anyone I know that is planning to sell a property.

24 July 2026
Unprompted review
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Reply from Yopa

Thank you for your positive feedback, Roxie! We're pleased to hear that switching to us was the right decision and that our communication and affordability made such a positive difference to your sale. We're especially delighted that our team made the process less stressful and kept you updated throughout. We appreciate your recommendation! Nika 🏡

Rated 5 out of 5 stars

Daniel was very helpful and…

Daniel was very helpful and informative.
Having not moved for 36 years! He explained the process thoroughly and gave us peace of mind.
Professional and approachable.
Would definitely recommend yopa .
Very reasonable fees.

24 July 2026
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Reply from Yopa

Thank you for taking the time to leave us your lovely feedback! We are so happy to hear Daniel provided a professional services whilst being helpful and informative whilst you were using our services. We will certainly pass your kind words on - Lowri 🏡

Rated 5 out of 5 stars

Currently selling with YOPA

We’re currently in the process of selling our home with YOPA, and the experience has been fantastic so far. The turnaround from deciding to sell to Tracy getting our advert live was amazingly quick.

Tracy has kept us reassured throughout the process, answering our many questions promptly and thoroughly, which has made everything feel much less stressful.

Emma has been conducting our viewings and is so warm, friendly, and welcoming to both us and potential buyers. She immediately puts everyone at ease.

A special mention to both Tracy and Emma for being extremely dog-friendly too! It might seem like a small thing, but it really meant a lot to us and made the whole experience even more enjoyable.

Thank you both for making what can be a stressful process such a positive one. We’d highly recommend YOPA so far!

17 July 2026
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Reply from Yopa

Thank you for your amazing feedback! We are pleased to hear about your fantastic experience selling your home. It's great to know that the quick turnaround and the reassuring support you received made the process less stressful. We're especially happy that the warm and friendly viewings, and our team's dog-friendly approach, made such a positive difference. We appreciate your recommendation! Nika 🏡

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