Yorkboutiquelets Reviews 

168
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 42 reviews, reviewers overwhelmingly had a great experience with this company. Visitors frequently praise the fantastic central locations, noting that the apartments are spotlessly clean, beautifully decorated, and conveniently close to popular local attractions and restaurants. Travelers also deeply appreciate the exceptionally comfortable beds, secure parking facilities, and well-equipped kitchens that make their short breaks feel like a true home away from home. However, some customers also noted minor cleanliness or amenity issues, such as occasional dust, Wi-Fi limitations, or minor stains on furnishings. A few guests mentioned that certain spaces felt a bit cramped or slightly difficult to locate upon initial arrival.

What people talk about most

Location

Users describe positive interactions with location, frequently praising the brilliant proximity to the city... See more

Facilities

Customers had positive experiences with facilities, frequently highlighting spacious rooms, well-equipped... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with the exceptionally... See more

Product

Customers consistently note positive experiences with product, describing the accommodation as an amazing,... See more

Service

Clients share positive opinions on service, highlighting that the staff went above and beyond to arrange... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We stayed in Aura Retreat for a few days and was perfect for the 2 of us. It came with parking and located near to 3 different supermarkets so perfect if you want to save money and cook meals. The fla... See more

Rated 5 out of 5 stars

Stayed at Dixon’s Yard for 3 nights. Excellent apartment clean, comfy and in an excellent position to visit all the sites York has to offer Great to have secure parking on site. Close to some gre... See more

Rated 5 out of 5 stars

Our recent 3 night stay at Minsters Keep was fabulous. The apartment is ideally situated exactly as described just 2 minutes walk from the Minster and the shambles. It was fully equipped with all e... See more

Rated 5 out of 5 stars

Malt Shovel Court York with Free Parking Great information beforehand made the self check in faultless and the parking stress free. The property didn’t disappoint either. Looked exactly like the ph... See more


Company details

Written by the company

York Boutique lets specialises in boutique accommodation within York City centre or within a 15-minute drive into the centre . We take care of all aspects of managing the property with keeping the highest standards. York Boutique lets pride ourselves on high quality service, not just with our property standards but with our entire service from start to finish and take pride in always offering the highest customer service standards. Our small friendly team of 7 staff have in-depth knowledge of York and the surrounding area and are able to advise guests to make the entire experience enjoyable and to help property owners get the most out of their property investment. Our purpose is to make sure that our guests get the very most out of their stay and have a memorable and enjoyable time so they want to return time and again and recommend us to friends and family members. Compared to other booking agents, we are a small company which means any issues or complaints that you may have regarding your booking and the trip itself will always be dealt with promptly as there is always someone at the end of a phone where you will be talking to a member of the team.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

168 reviews

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No recent history of asking for reviews

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4.6

All reviews

(168)

39 reviews in the last 12 months

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Rated 4 out of 5 stars

Amazing location

Amazing location, nice and cosy apartment. Great wi-fi and TV
But cleanless was very poor, apartment was very dusty, dirty kettle and toaster,
damaged sofa bed.

18 August 2026
Unprompted review
Rated 5 out of 5 stars

Lucy's Lets

We stayed at Lucy's Lets. Really beautiful apartment, very deceiving as you pull up to a back row of shops and bins! Decor was lovely, excellent sized rooms, location was excellent. A bonus was the row of shops we were above.....from bakery, fruit shop, Italians, Indians. It was also free parking and the walk into York centre took no time at all. We'll look to book again.

16 August 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely stunning apartment…

Absolutely stunning apartment everything you need is in there location was fantastic too would definitely come back booking process was straight forward and we even managed to book late checkout on very short notice

14 August 2026
Unprompted review
Rated 2 out of 5 stars

Great location but noisy

Great location, very clean house, nicely decorated. All beds small, third bedroom very cramped, especially if you use both beds, stairs to attic were very steep. Noisy due to central location and next to a bar so not the best if you are staying with a younger family or planning to use all the bedrooms. Pricing equivalent to a hotel and would probably stay in a hotel next time due to sound proofing and better comfort overall.

7 August 2026
Unprompted review
Yorkboutiquelets logo

Reply from Yorkboutiquelets

Could you let us know the name of the property as we cannot find your name when we search to find out what property you stayed in?

Rated 5 out of 5 stars

The Warehouse at Haxby

Spacious accommodation all on one level. Extra toilets and en-suite facilities, comfortable furniture and a spacious kitchen made for an enjoyable stay.

Free parking for two cars .

17 March 2026
Unprompted review
Rated 5 out of 5 stars

Arrived at our house and our check in…

Arrived at our house and our check in was easy and self explanatory.
The accommodation was excellent, very well presented, all mod cons, and found that everything we required for our stay was here.
Apart from the fact that I had booked an appartment with only one bedroom, needed two rooms my mistake, the owner very kindly sorted my problem very quickly, well done.
We have visited York many times over 25 years staying in both hotels and apartments but I would have no hesitations in booking
Bootham luxury apartments again.
Many thanks for a great stay from myself, wife,son, and granddaughter.
Ps.
Great location, and booking was easy.

28 July 2026
Unprompted review
Rated 5 out of 5 stars

Recently stayed at a property in York…

Recently stayed at a property in York which is managed by York boutique lets and I can't praise them highly enough especially Claire who went above and beyond when we had an issue with the lock on the front door. She came to the property and very quickly organised an emergency locksmith - fantastic customer service Claire.

13 July 2026
Unprompted review
Rated 5 out of 5 stars

From the moment I first emailed York…

From the moment I first emailed York Boutique to ask if they could accommodate 11 members of my family, the customer service was outstanding. The team behind the scenes went above and beyond, arranging three separate lodges to suit all of our needs. Nothing was too much trouble, and every little detail was taken care of, making the whole booking process so easy.
When we arrived, we were absolutely blown away. The lodges are stunning, with so much attention to detail. The décor, the little touches and all the thoughtful extras really made them feel luxurious and welcoming.
We stayed in Rosewood Lodge with my children, and there was so much to keep them entertained. My youngest was never bored, with the pool table, Connect Four, the arcade machine and all the other games available. My parents, my brother, my older children and my son's girlfriend all came over, and we spent most of our time together eating, laughing and making memories. It was exactly what we had hoped for.
We did have one issue on our first night with some noise from the neighbouring lodge. I messaged the out-of-hours number as the music was quite loud while I was trying to get my son to sleep. The response was excellent. A member of staff came to see us the following day, and the next evening was peaceful, which we really appreciated.
The staff throughout our stay were genuinely friendly, helpful and professional. Even before we arrived, we received a lovely courtesy phone call to make sure we had everything we needed, and the follow-up emails afterwards were another example of the fantastic customer service.
The location is peaceful and perfect if you want to relax and enjoy the amazing facilities. The nearest shop is only about seven minutes away, which was handy for anything we'd forgotten. It would have been lovely to have a few more walks nearby, and my son was a little disappointed that he couldn't go magnet fishing in the lake. However, the gentleman who looks after the grounds took the time to chat with Charlie about the pond, which was such a kind gesture and really meant a lot.
This was definitely a luxury treat for us and isn't something we'd normally be able to afford, but it was worth every penny. For a special occasion, I wouldn't hesitate to book again. Thank you to everyone at York Boutique for helping create such wonderful family memories. We can't wait to return when we can!

17 July 2026
Unprompted review
Rated 5 out of 5 stars

Cherry Tree Lodge

Cherry Tree Lodge - we absolutely loved it. Some bits to consider though… all 4 pillows were huge & hard. If you can’t sleep with hard pillows (like us), take your own softer ones. The outdoor seating is plastic so in the sun they’re not really suitable as they burn you. Outdoor needs dog proofing, one of our dogs escaped. Having said all this we absolutely loved it. Very premium, very cool, very clean. Would love to go back some time :)

15 July 2026
Unprompted review
Rated 4 out of 5 stars

Lovely stay at queenwood's house

Lovely stay at queenwood's house. The team couldn't do enough to make us stay unforgettable. Really helpful , friendly and great communication and a good price. Beautiful houses to choose from. We was lucky enough to stay in queenwood, which had a pool table and beautiful bifold doors. Super close to york races and York. Would highly recommend. Even gave us a later check out to make the weekend last. Great customer service

26 June 2026
Unprompted review
Rated 5 out of 5 stars

Studio apartment at Cocoa building

Midweek 2 night stay within York City Walls. Lovely clean and well resented and comfortable studio apartment. Superb historic location in a large brick building from York's chocolate making history.

3 June 2026
Unprompted review
Rated 5 out of 5 stars

Our recent stay at 16 Malt Shovel…

Our recent stay at 16 Malt Shovel Court.

The apartment was exceptionally clean and comfortable, great central location and free parking was a god send,

Lounge very spacious with plenty of comfortable seating and smart tv.

Kitchen well equipped with everything you may need, there was tea and coffee available possibly left by a previous guests so we did the the same.

Bedrooms well equipped, with very comfortable beds only point would be could do with more hanging space for clothing.

Bathrooms nice with good water pressure but could do with a shaving mirror in the main bathroom overwise perfect.

Exceptional value for money considering the location and parking, would highly recommend

27 April 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful stay at Oakwood lodges

Wonderful stay at Oakwood lodges, could not fault the place or the service we have received. Booking was easy company responsive to queries and even called prior to our check in to see if we had everything we needed. Wonderful experience

17 April 2026
Unprompted review
Rated 5 out of 5 stars

Lovely apartment in convenient position

Enjoyed staying in this lovely, spotlessly clean apartment with everything we needed for our short stay in a york.
Just minutes walk into the centre of York,so very convenient
The apartment was quiet and felt safe.
Will definitely be back on our next visit to this lovely city.

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Bootham House

Really enjoyed our stay Bootham House. The flat’s in a brilliant location, close enough to everything York has to offer, but far enough out to feel relaxed, especially with the museum park and river just round the corner. It was also very clean, tidy, and exactly as shown in the photos. The staff were friendly and helpful whenever we needed anything. Would definitely stay again.

8 April 2026
Unprompted review
Rated 5 out of 5 stars

We had a 2 night stay in the mulberry…

We had a 2 night stay in the mulberry lodge and it was everything and more that we were both hoping for and expecting, all contact with staff members both during the booking process and our stay was exceptional. Even when we had hot tub issues upon the first attempt to use it ( full of foam from previous occupants ) it was dealt with, with the minimum of fuse. If I could score 10 stars I would

26 March 2026
Unprompted review
Rated 5 out of 5 stars

Perfect stay

Perfect stay! I like to check properties when I check in and I couldn’t find any faults it was perfectly clean.

2 March 2026
Unprompted review

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