2 years ago I was a customer of a electricity company who had offered 42 percent discount on usage. Unfortunately at the end of 12 months the discount reduced to 30 percent and the charges increased.... See more
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SPOKEN WITH JEANE. POLITE AND VERY PROFESSIONAL LADY.UNDERSTANDABLE WITH MY PROBS WITH ENERGY AUSTRALIA IN THE PAST. HER EXPLANATION WAS FULL AND "EXHAUSTED". YOU COULD BEE LUCKY TO HAVE EMPLOYEES... See more
I have seen the ads for Compare the Market on TV but wasn't sure of what it meant until my electricity bill kept going up n up with every new gadget we had to get for which we had no choice so I went... See more
Harold was amazing, polite, professional and very helpful. Thanks to him and youcompare and his research we have switched and will now be saving up to 40% on our usage rates. Harold was very patient... See more
Company details
Information provided by various external sources
At youcompare, we compare rates and plans on electricity & gas, broadband, mobile phones and pay TV. Since 2005, we have been crafting & refining our comparison tools to ensure that we can find the best deal possible for you. Plus, our services come at no cost to you.
Contact info
Flinders Street, 3000, Melbourne, Australia
- 1300 321 160
- www.youcompare.com.au
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More interested in selling the product before listening to customer's requirements.
I only wanted to find out a few details regarding plans of other suppliers, but I found your sales people prematurely taking steps towards me changing suppliers before I was prepared to decide on my next step. No, I would not recommend you to any of my friends, Keith Mills.

Reply from youcompare
Great service
I found the experience quite…A helpful experience
I found the experience quite heartening. The consultant was helpful, clear and concise. He was able to achieve discounts with our current supplier without any complications.
Gas and Electricity comparison
Service operator was not able to offer much of a change and once he knew that I was with AGL did not pursue the comparison between other companies, I thought this was the whole reason for his phone call. He also was very difficult to understand.

Reply from youcompare
Got good comparative rates for…
Got good comparative rates for electricity.
Look all I can say is so far you seem…
Look all I can say is so far you seem pretty fair with your quotations and when I have been with you a bit longer I will be able to score better
In my case I had bad experience with…
In my case I had bad experience with Simply Energy - poor quality service and deal all together not so good plus they didn't include my energy production from the solar system in my invoice. Things like that are important to a customer, a specially for low income people.
Being very dissatisfied with current supplier I had no other option, but to look for another one with better deal and service.
" You compare," helped me out in finding right company in my area offering much better options. They saved my time and also gave me good advice what was very welcome since I don't have much experience in such a business dealings.
I gave that opinion because the person…
I gave that opinion because the person that i was talking too was very good and explained it very well to me. Thanks
Followed my requests
Followed my requests, called back at an appropriate time as discussed
I was very 😊 happy
I am glad took the time to go to the time to go to the web site
I am glad took the time to go to the web site. It took very little time to fill out the form. He person who called me back was pleasant polite and patient. He found me a great deal and it was with the company I am a already with that was just a bonus for me. A good job, thank you.
worth the time
very helpful although a little hard to understand(their english), patient and didn't take too long, overall great.
Still to receive written copy of what…
Still to receive written copy of what we agreed but if it comes I am very pleased with this youcompare
Very helpful and explained easily
fantastic...could not ask for more..did…
fantastic...could not ask for more..did everything i required..great effort..well done.
Language barriers with telephonist…
Language barriers with telephonist somewhat frustrating and time consuming.
There’s nothing to lose in comparing
With the information youcompare gave me, I realised my electricity rates were quite higher than the competitor, making my bills add up, and was no longer even receiving a good discount. Now I have switched, hopefully no more nasty shocks in the mail. Thanks youcompare. 😀
Discounts
Wi feel their discounts are are great with what we were paying for our our gas account and you can get more off other bills if you are prepared to ask
It remains to be seen whether my new…
It remains to be seen whether my new "choice" is going to save the money even if I do pay on time. I remain open minded and that is it.
They were able to negotiate a better…
They were able to negotiate a better deal with my current provider.
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