Young Driver Reviews 7,227

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendliness, patience, and professional approach, which greatly contributes to a positive learning environment. The booking process is frequently described as easy and efficient, and the overall service is highlighted as excellent, with many appreciating the clear instructions and well-organized sessions that build confidence in young drivers. However, some customers also noted issues with the booking system, experiencing administrative errors that led to instructor changes. A few other people felt that the instruction provided was rushed or not sufficiently informative, with some instances where the driving time was perceived as limited or the explanations unclear, particularly for new drivers.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the instructors for being... See more

User experience

Clients share positive opinions on user experience. Many reviewers found the experience amazing, well-run,... See more

Booking process

Customers had positive experiences with the booking process. Many found it easy and quick to book, with some... See more

Instructions

Users describe positive interactions with instructions. Many customers highlight the helpful and patient... See more

Service

Reviewers mention positive feedback about service. Many customers express satisfaction with the lessons,... See more

Based on these reviews

Rated 5 out of 5 stars

Bought for my sons birthday I'm so glad I did Was a great day and cant believe how much actual driving he did in the 1/2hr slot as this was his first time driving and he really enjoyed the experienc... See more

Rated 5 out of 5 stars

Really great 1st experience. An hr flew by. Cones, Reversing, 3 point turn and many other things experienced. Great to watch, great view from Bridge. All kids smiling afterwards.

Rated 5 out of 5 stars

Booked a driving lesson with 'Young Driver' for my teenage son. Instructor (Andy) was friendly and professional. Venue at Cribbs Causeway Bristol was a little small but laid out well. My son enjoye... See more

Rated 5 out of 5 stars

My Grandson enjoyed the lesson ......he felt that he had actually learned to drive,this was his second hour lesson .... he understood how to use the clutch, this experience really boosted his self est... See more


Company details

  1. #17 of 23 best companies in Driving school

Written by the company

Behind the wheel of a Suzuki Swift or similar vehicle, kids over 9-years-old can have their first taste of proper driving in a safe environment, on private land with a specially trained professional driving instructor and in a dual-controlled car. They’ll learn how to change gear, steer, manoeuvre, tackle junctions and so much more! Little ones aren’t forgotten, younger drivers aged 4-9 can also have fun and learn the basics of driving in our specially designed, and built by us, Firefly Sports electric supercars. We have 70+ venues across the UK, so you're likely to find a Young Driver venue conveniently located near you. With more than 1.4 million lessons delivered and 14 years of experience, we are the leading under 17 driving school in the world. Fun, safe and memorable are our main keywords and we’ll make sure those apply to your youngster’s lesson every single time they have a driving lesson with us.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 90% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

What a fabulous experience today

What a fabulous experience today, we tried the Leeds venue for the first time, we walking into the cabin and the young lad behind the counter, who we have seen several times before, knew my sons name without us saying.
The staff were excellent, Danny was fab, making sure it all run smoothly, and it did.
My sons driver was Mark Welch, who is the best you could every wish for, my son really enjoys his company and lessons.
Thank you to Mark for everything and also to the staff.

Have a great Christmas and new year.

Look forward to seeing you in the New Year.

The Kirk family

13 December 2025
Unprompted review
Rated 1 out of 5 stars

Even though my daughter enjoyed it as…

Even though my daughter enjoyed it as it was the first time she was ever behind a wheel. But she came away from it, thinking you only have to accelerate when you go up a hill as the instructor was only getting her to use her clutch by lifting it up slowly to move forward. What isn't really showing someone how to drive properly plus I think the instructor forgets. Yes, they do this day in the Day Out, so they don't really explain their self properly like with the saying, straighten up your wheels. As someone who has never been behind a wheel before, doesn't understand that. Unless their shown Plus There was a lot of other things that was said that a new driver wouldn't understand but I have to admit the main thing that shocked me was her thinking that you don't have to accelerate unless you're going up a hill and that you have to use your clutch more than your accelerator.

29 November 2025
Young Driver logo

Reply from Young Driver

Hi Lisa,

Thank you for taking the time to provide feedback following your daughter's recent Young Driver experience. We are sorry to hear that we did not meet your expectations on this occasion. However, we were pleased to learn that your daughter enjoyed the session.

Our Braehead venue is specifically designed for new participants and, due to space limitations, offers a more introductory experience. To provide your daughter with a more balanced and comprehensive session, we would recommend attending one of our Supersites, such as Edinburgh's Royal Highland Centre.

All of our instructors are government approved and fully qualified ADIs. You are more than welcome to sit in the back of the car, should you wish to.

Many thanks,
Charlotte

Rated 5 out of 5 stars

Highly recommend

Highly recommend, have used for both my kids and has helped them enormously to be ready for turning 17 and taking lessons on the road

30 August 2025
Rated 1 out of 5 stars

My daughter was nervous

My daughter was nervous, she has autism and the driving experience was set up on a car park with a few cars going round together and families watching. My daughter fell over whelmed and wouldn't have her lesson. Our son had he first driving experience at a different location and it was much better experience.

29 November 2025
Young Driver logo

Reply from Young Driver

Hi Nicola,

We are so sorry to hear that your daughter felt overwhelmed and was unable to complete her Young Driver experience. We appreciate how difficult that must have been for both of you. We do provide a notes section during the booking process, and if we had been made aware of any nervousness or additional needs in advance, we would have been very happy to make adjustments to help support with confidence and enjoyment on the day.

All venue details are available on our website, which allows customers to review each location in advance and consider whether it is the right environment for them.

You are welcome to contact us at info@youngdriver.com if you wish to discuss this further.

Many thanks,
Charlotte

Rated 5 out of 5 stars

My son who’s 11 had his first session…

My son who’s 11 had his first session today as a birthday gift . His instructor was Chris at Chepstow racecourse.
Chris was absolutely fantastic! My son had an amazing session and took to this like a natural with Chris’s help and calm instructions . Can not recommend this enough .

7 December 2025
Unprompted review
Rated 5 out of 5 stars

5 years of lessons, completed course ready for turning 17

My son has been coming to young driver for the past 5 years (2 hr lessons a year) this weekend he had his final lesson before turning 17 and he also completed the young driver course and was presented with a certificate!
Everyone we have met has been amazing everything runs so smoothly and it’s given my son so much confidence and also homed in the importance of being a safe driver!
A very special shout out to Myra who is an absolute gem, she had the pleasure of getting my son to where he is now

6 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

I recently had the pleasure of booking a driving lesson for my young son with young Driver and he/we were absolutely thrilled with the experience!

The instructor Sohar was fantastic with my son, patiently guiding him through the lesson and making him feel at ease. The whole experience was amazing, and my son is already eager for his next lesson!

Thanks so much to Sohar and the team for an unforgettable experience. Highly recommend! 😊

29 November 2025
Rated 4 out of 5 stars

The experience was very good

The experience was very good. Well explained to our daughter, great instructor, nice car and good debrief. Why not 5 stars you ask….. because nowhere for parents to go and sit to watch or get out the rain

29 November 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look