Young Driver Reviews 7,227

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendliness, patience, and professional approach, which greatly contributes to a positive learning environment. The booking process is frequently described as easy and efficient, and the overall service is highlighted as excellent, with many appreciating the clear instructions and well-organized sessions that build confidence in young drivers. However, some customers also noted issues with the booking system, experiencing administrative errors that led to instructor changes. A few other people felt that the instruction provided was rushed or not sufficiently informative, with some instances where the driving time was perceived as limited or the explanations unclear, particularly for new drivers.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the instructors for being... See more

User experience

Clients share positive opinions on user experience. Many reviewers found the experience amazing, well-run,... See more

Booking process

Customers had positive experiences with the booking process. Many found it easy and quick to book, with some... See more

Instructions

Users describe positive interactions with instructions. Many customers highlight the helpful and patient... See more

Service

Reviewers mention positive feedback about service. Many customers express satisfaction with the lessons,... See more

Based on these reviews

Rated 5 out of 5 stars

Bought for my sons birthday I'm so glad I did Was a great day and cant believe how much actual driving he did in the 1/2hr slot as this was his first time driving and he really enjoyed the experienc... See more

Rated 5 out of 5 stars

Really great 1st experience. An hr flew by. Cones, Reversing, 3 point turn and many other things experienced. Great to watch, great view from Bridge. All kids smiling afterwards.

Rated 5 out of 5 stars

Booked a driving lesson with 'Young Driver' for my teenage son. Instructor (Andy) was friendly and professional. Venue at Cribbs Causeway Bristol was a little small but laid out well. My son enjoye... See more

Rated 5 out of 5 stars

My Grandson enjoyed the lesson ......he felt that he had actually learned to drive,this was his second hour lesson .... he understood how to use the clutch, this experience really boosted his self est... See more


Company details

  1. #17 of 23 best companies in Driving school

Written by the company

Behind the wheel of a Suzuki Swift or similar vehicle, kids over 9-years-old can have their first taste of proper driving in a safe environment, on private land with a specially trained professional driving instructor and in a dual-controlled car. They’ll learn how to change gear, steer, manoeuvre, tackle junctions and so much more! Little ones aren’t forgotten, younger drivers aged 4-9 can also have fun and learn the basics of driving in our specially designed, and built by us, Firefly Sports electric supercars. We have 70+ venues across the UK, so you're likely to find a Young Driver venue conveniently located near you. With more than 1.4 million lessons delivered and 14 years of experience, we are the leading under 17 driving school in the world. Fun, safe and memorable are our main keywords and we’ll make sure those apply to your youngster’s lesson every single time they have a driving lesson with us.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

7K reviews

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Replied to 90% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Very disappointed with the cheshire…

Very disappointed with the cheshire showground site. Dirty, messy track, very rushed and session was not informative at all. No instruction given. Would not recommend.

Had a much better experience previously at merry hill and would only go there in the future.

3 January 2026
Young Driver logo

Reply from Young Driver

Hi Lucy,

We are sorry that we failed to meet your expectations at our Cheshire Showground venue. Please contact info@youngdriver.com in order that we can discuss this further with you. We look forward to hearing from you.

Kind regards,

The Young Driver Team

Rated 5 out of 5 stars

Excellent!

My son had an excellent experience. He has ADHD and was very anxious before the drive but as soon as he met his instructor, he settled and really enjoyed it. I’m sure he will want to go again soon.

3 January 2026
Rated 5 out of 5 stars

Great experience for our eager 16 year old, if you can do this for your child then do it! 5⭐️

Great experience for our 16 year old girl who is eager to be learning to drive. Although prior to getting in the car she was a little nervous about what to expect but I believe she felt comfortable and happy once she had settled in the car. She is eager to do more and give her skills and an experience before she is able to get on the public roads.

3 January 2026
Unprompted review
Rated 4 out of 5 stars

Fantastic idea

Fantastic idea. Great unique present to a child/ teenager. Staff are friendly and professional. Only draw back is family and friends have no waiting facilities at Haydock Park no hot drinks for a warm just a car park

4 January 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic experience at young drivers

This was our son's first lesson and wow what an experience it was! He loved every single moment of it. The staff at reception where lovely, polite and helpful and Kate his instructor was fab. She gave him guidance and instructions which helped him so much. She even explained some highway code to him and asked him questions about different things.We wasn't expecting it be like a proper lesson. He even done some manoeuvres. We purchased the video of the experience which again was brilliant as we could see exactly what Kate was asking of him and how he responded and how he actually got in with the lesson and you could see his confidence grow from the start of the lesson to the end. He was actually listening to the car noticing changes and making decisions without being promoted. We will 100% be booking again as this will build his confidence as going forward over the years when he's old enough to do his proper lesson. And we would definitely recommend this experience it was brilliant.

4 January 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Highly recommend! My daughter (10) had her first lesson today & absolutely loved it. She learnt so much in her 1 hour lesson & thoroughly enjoyed it. Such an amazing experience for children to learn from a young age. Staff were so friendly and patient. Very well organised.

3 January 2026
Unprompted review
Rated 5 out of 5 stars

We had a fantastic lesson with YoungDriver!

We had a fantastic lesson with YoungDriver! Everything was so well organised and full of fun. The instructor was brilliant, polite, supportive, and made learning really enjoyable. Our daughter felt confident and engaged the whole time. Highly recommended!

3 January 2026
Unprompted review
Rated 3 out of 5 stars

Promising idea undermined by poor availability and customer service

It’s a great idea, but the execution and customer service are extremely poor. We bought a package of lessons as a gift, but it has proved almost unusable because the company appears unable to cope with demand. Despite multiple local centres, there is no availability for at least six months. Young Driver have also refused to offer a refund on the voucher, showing no flexibility or goodwill. The approach feels abrupt and dismissive, with little regard for the customer experience. I would avoid and spend your money elsewhere.

30 December 2025
Unprompted review
Young Driver logo

Reply from Young Driver

Hi Richard,

Thank you for your feedback.

We can see from your account that a refund was issued on the 31/12/2025. If you have any other queries, please get in touch with us on 0333 577 9010.

Many thanks,
Charlotte

Rated 5 out of 5 stars

Church Fenton - Leeds site

We have been to the centre at Church Fenton several times, the instructors have always been friendly and positive.
My 10 year old son is absolutely loving his lessons!
He especially enjoyed his lesson with Roy. We will be continuing to book in.

27 September 2025
Rated 5 out of 5 stars

My grandson

My grandson, who has ASD, really enjoyed his lesson and is eager to have another one booked. He was relaxed during his lesson and this enabled him to get a lot out of the driving experience..

29 November 2025
Rated 5 out of 5 stars

Highly recommend Young drivers

Highly recommend Young drivers, from ease of booking to great customer service. My daughter has recently had her 2nd lesson with Young drivers and loved it. We will be booking again soon.

14 December 2025
Unprompted review

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