Your Baby Club UK Reviews 

1,234
TrustScore 3 out of 5

3.2

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Review summary

Created with AI, based on recent reviews

Looking at 52 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently mention that the physical box contents do not match the high monetary value advertised by the brand. Reviewers also pointed out ongoing concerns regarding subscription terms and unexpected monthly credit card charges. Many people expressed deep frustration over receiving items that were close to expiration dates or already outdated. Some reviewers were happy with the earlier deliveries and found specific products genuinely useful for their growing families. A few customers also appreciated receiving helpful daily baby care essentials such as wipes and pacifiers in their parcels.

What people talk about most

Product

Reviewers highlight negative aspects of product, expressing widespread frustration with the poor quality and... See more

Quality

People report negative experiences with quality, expressing deep disappointment over cheap items, duplicate... See more

Price

Clients share negative opinions on price, consistently highlighting disappointment with the value of the... See more

Subscription

Users describe negative interactions with subscription services, expressing disappointment over unexpected... See more

Value for money

Reviewers mention negative feedback about value for money, describing the contents as a complete waste of... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The contents of the box are OK, but wasn't impressed that it came with 2 large bars of chocolate. I've been avoiding chocolate because of NHS food guidelines when pregnant, and not great in terms of g... See more

Rated 3 out of 5 stars

The first box was alright but the shipping was delayed for me. I haven't yet received my second box despite it being shipped over 10 days ago, and the only update I have was that the updated delivery... See more

Rated 4 out of 5 stars

Updating my review as I feel it’s only fair. After my initial issue (my first box arrived opened and completely empty), the company did eventually respond and kindly sent out a replacement... See more

Company replied

Rated 2 out of 5 stars

First box was free but with costly shipping. Received a couple of nice products and was relatively happy. What I didn't realise, is that id been signed up for a subscription at the same time. Second b... See more

Company replied


Company details

  1. Baby shop
  2. Internet marketing service

About Your Baby Club UK

Written by the company

Get My Free Box

Who is Your Baby Club?

Your Baby Club is the ultimate personalised community for new and expectant parents. By bringing together leading brand offers, week-by-week pregnancy content, free resources, and much more, we keep parents and parents-to-be supported through pregnancy, parenthood and everything in between.

At each life stage, expect relevant information from our network of bloggers and team of leading experts, real product reviews, competitions, anecdotes, tips and stories. Whatever your parenting journey holds, we hope to be with you every step of the way!

Our club is parenting unfiltered. We don't shy away from discussing the difficult topics or paint a picture of the 'perfect parent'. There isn't only one experience of parenthood or one type of parent, but many. Your Baby Club is for everyone!

Join Your Baby Club today and let us help guide you through your journey to parenthood.

Join the club

Pregnancy By Week

Let's be honest, parenting isn't always plain sailing.

To help you through your pregnancy journey, we share weekly overviews with our members, throughout pregnancy and beyond. These updates include everything you need to know about your baby, your body, upcoming appointments, preparing for birth, and SO much more! Sign up below for your weekly updates.

Sign up now

Contact info

3.2

Average

TrustScore 3 out of 5

1k reviews

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Replied to 40% of negative reviews

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3.2

All reviews

(1,234)

47 reviews in the last 12 months

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Rated 1 out of 5 stars

Received my first box today

Received my first box today. Very disappointed. Like someone else it included baby rice for 6months onwards which goes out of date in November when I recorded my due date as October. No baby bottles/minimal items for baby. I will see if the next box gets any better. Only really good item was breast cream.

6 June 2025
Unprompted review
Your Baby Club UK logo

Reply from Your Baby Club UK

Hey Lindsay, we’d like the opportunity to look into this further. Could you please reach out to us directly at hello@yourbabyclub.co.uk? Our team is here to help and will work quickly to resolve the issue.

Thank you again for your feedback — it helps us improve.

YourBabyClub

Rated 1 out of 5 stars

Disappointed.

**Update 09/06**
I emailed Your Baby Club as advised in their comment but Ive had no response. I've therefore tried to cancel my automatic subscription and it won't let me? I've only been able to skip my next order which they would have changed me £23.99 for. Be warned!!!

Origional Review:
Disappointed.
We paid £11.99 for our first free box which myself and my partner have both been excited to receive but upon review, theres absolutely nothing in here for the baby? Lots of items for mum (which is lovely..) but I wanted something for the baby and sonething to get excited over! I was also expecting a MAM bottle and a dummy as advertised in the photo but theyre missing 😞 The "baby rice" also goes out of date on 30.11.2025 and I'm not even due until January. Am I missing something? There's no way this box can cost £70?
I will wait for a response before I cancel my subscription.

5 June 2025
Unprompted review
Your Baby Club UK logo

Reply from Your Baby Club UK

Hey Sophie, please can you contact us at hello@yourbabyclub.co.uk where we can look into this for you :)

Rated 1 out of 5 stars

I am disappointed the seal on the box…

I am disappointed the seal on the box was broken was on receipt. (It looks like someone previously opened it/returned item). Also, MAM baby feeding bottle is mixing as per the advert displayed when I ordered.

28 May 2025
Unprompted review
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Reply from Your Baby Club UK

Hey Ade, we’d like the opportunity to look into this further and make things right. Could you please reach out to us directly at hello@yourbabyclub.co.uk? Our team is here to help and will work quickly to resolve the issue.

Thank you again for your feedback — it helps us improve.

YourBabyClub

Rated 4 out of 5 stars

Very good box packed with helpful bits…

Very good box packed with helpful bits as a first time mum. Would've been nice to include some more baby focused bits as the foot mask and vitamin supplements were not relevant to me and I would've rather had baby items than items for myself.

23 May 2025
Unprompted review
Your Baby Club UK logo

Reply from Your Baby Club UK

Thank you so much for your review, Holly!

We're really glad to hear you found the box helpful as a first-time mum. We appreciate your suggestion about including more baby-focused items—it's valuable input that helps us improve. Our goal is to support both mum and baby, but we understand that preferences can vary, and we'll definitely take your comments into consideration for future boxes. Wishing you and your little one all the best!

YourBabyClub

Rated 5 out of 5 stars

I received the baby club box and very…

I received the baby club box and very happy with items. I liked the bust and boob cream so useful to nourish care for my skin. Overall great thing was box had versatile items which good thing was suited for mum and baby. For newborn baby the small baby bottle and soother and bodysuit came pretty handy. Pleased with box

1 May 2025
Unprompted review
Your Baby Club UK logo

Reply from Your Baby Club UK

Thank you so much for your lovely review, Wendy!

We're thrilled to hear you enjoyed your Baby Club box and found the items useful for both you and your little one. Thanks for your kind words and support!

YourBabyClub

Rated 1 out of 5 stars

I'd give 0 if I could

I'd give 0 if I could. the first 'free" box was ok. it was a smaller box that was filled and it had a decent mix of baby and mum products. However, the baby rice goes out of date before my baby will reach an age to eat it which is odd when they ask your due date and on top of that, the vitamin water drops go out of date next month. Getting this box automatically signs you up to a monthly 23.99 subscription that is supposedly worth 80 pound. I honestly struggled to see how it was even worth 23.99. it comes in a bigger box....why I don't know as its not even half full. its says 'Be made up of all new products not seen in previous boxes' yet out of the 11 items I received, 4 of them were the same as the last box, including the almost out of date vitamin drops again. AND for something called Your Baby Club, not a single item in this box was for a baby/child. it was all just complete crap to be honest. I got a tin of horrible smelling wax melts......I don't even own a wax melter and a weird hair towel wrap. Don't bother with this subscription

20 May 2025
Unprompted review
Your Baby Club UK logo

Reply from Your Baby Club UK

Hey Ashleigh, we’re really sorry to hear about your experience and appreciate you bringing this to our attention. It sounds like you may have received the wrong box, and we completely understand your frustration.

We’re currently resolving this by sending out the correct box to you, and we hope it better reflects what you were looking for. Our goal is always to provide a thoughtful and relevant experience for both mum and baby, and we’re sorry we missed the mark this time.

Thank you again for your feedback, and if there’s anything else we can do to help, please don’t hesitate to reach out.

YourBabyClub

Rated 5 out of 5 stars

Lovely variety of stuff for me and…

Lovely variety of stuff for me and baby. Would definitely recommend

19 May 2025
Unprompted review
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Reply from Your Baby Club UK

Thank you so much for your lovely review, Helen!

We're so glad to hear you enjoyed the variety of goodies for both you and your baby. Your recommendation means a lot to us, and we’re thrilled to be part of your parenting journey.

YourBabyClub

Rated 1 out of 5 stars

The first free box was good for the…

The first free box was good for the £11.99 however it signed me up automatically for the monthly box and I have paid £23.99 for a box of tat. I wouldn’t have minded if there were things in there for the baby but all that’s in there are things for a woman, not one baby item and things I wouldn’t buy.. I had the same nipple cream as last time and that was the only baby related thing then I had a hair towel and a face cleaning machine? I wouldn’t have been so bothered of being automatically signed up if it had things for the baby, safe to say I’ve cancelled my subscription and won’t be using this place again.
Order #YBB135676 - email sent.

17 May 2025
Unprompted review
Your Baby Club UK logo

Reply from Your Baby Club UK

Hey Casey, we’re really sorry to hear about your experience and appreciate you bringing this to our attention. It sounds like you may have received the wrong box, and we completely understand your frustration.

We’re currently resolving this by sending out the correct box to you, and we hope it better reflects what you were looking for. Our goal is always to provide a thoughtful and relevant experience for both mum and baby, and we’re sorry we missed the mark this time.

Thank you again for your feedback, and if there’s anything else we can do to help, please don’t hesitate to reach out.

YourBabyClub

Rated 2 out of 5 stars

Beware of them tying you into a contract❌

Purchased the first “free” baby box with £12 delivery which wasn’t so bad.
Then another one had been ordered on my credit card without my knowledge, I have checked all my details and I did not sign up to any subscription there are no emails or anything and this box was nearly £30 and full of rubbish to be honest.
No reply from customer services to rectify this so will have to go through my bank to block the account.

4 May 2025
Unprompted review
Your Baby Club UK logo

Reply from Your Baby Club UK

Hey Loren, please email hello@yourbabyclub.co.uk where we can help you with cancellation.

Rated 4 out of 5 stars

I have received my package and I must…

I have received my package and I must say I love the boob cream. Very soothing and cool on the skin, love the mile stone cards too. Very keen to try the Mio products as they are new to me

2 April 2025
Unprompted review
Your Baby Club UK logo

Reply from Your Baby Club UK

Thank you so much for your lovely review!

We're so glad to hear you're enjoying the boob cream — it's one of our favourites too for soothing and comfort. The milestone cards are such a sweet way to capture special moments, and we’re excited for you to try the Mio products — we hope you love them just as much!
Let us know how you get on!

YourBabyClub

Rated 5 out of 5 stars

Really great product and information…

Really great product and information bundle!

30 April 2025
Unprompted review
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Reply from Your Baby Club UK

Thank you so much, Stella!

We’re thrilled to hear you’re enjoying our box and found the information bundle helpful. Your support means a lot!

YourBabyClub

Rated 4 out of 5 stars

Happy with what I have received would…

Happy with what I have received would like to try some nappies if they ever did another box and maybe some creams ect for post birth/postpartum.

26 April 2025
Unprompted review
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Reply from Your Baby Club UK

Thanks so much for your lovely feedback, Alice!

We're so glad to hear you're happy with what you received. We'll definitely pass on your suggestions, we love hearing what you'd like to see in future boxes.

Stay tuned, and thanks again for being part of our community!

YourBabyClub

Rated 3 out of 5 stars

Not what's advertised

I got the "free" ( pay for postage) box after seeing the website with "£70 worth" of items. What I recieved was half of the amount of items picturedont he website, a few samples and some flyers that didn't even have money off vouchers on. For £12 postage I suppose it's not THAT bad but it's definitely not what I was expecting at all. I've cancelled the subscription. I will say though, the order went through quickly and delivery was within 2 days .

26 April 2025
Unprompted review
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Reply from Your Baby Club UK

Thank you so much for taking the time to share your experience, Alana. We appreciate your feedback.

We're really sorry to hear the box didn’t meet your expectations.

We’re also grateful you highlighted the fast processing and delivery — we aim to get orders out quickly, and we're glad that part of the experience went smoothly for you.

We're always working to improve, and your comments will be shared with the team to help us do just that.

YourBabyClub

Rated 5 out of 5 stars

I recently received my baby box and I’m…

I recently received my baby box and I’m very pleased with it but was a little skeptical at the beginning. The product arrived on time and was well-packaged, ensuring it was in perfect condition. The quality of each product in the box is excellent with a whole lot of different brands. It’s clear a lot of care went into both the manufacturing and presentation. I’ve already started using some and keeping the rest for when my angel is born. Thank you for a smooth and positive experience — I would definitely recommend this to others!

25 April 2025
Unprompted review
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Reply from Your Baby Club UK

Thank you so much for your kind words, Rosemary!

We're thrilled to hear that you happy with your baby box.

Wishing you all the best as you prepare for your little one’s arrival, and thank you for recommending us!

YourBabyClub

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service. I had issues with the delivery of the order and they got back to me right away and sorted everything. Ive got my baby box and is full pf amazing stuff. Thank you!

14 April 2025
Unprompted review
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Reply from Your Baby Club UK

Thank you so much for your lovely review, Petra!

We're so glad we could help sort out the delivery quickly for you — and even happier to hear you’re loving your baby box! It means a lot to us that you took the time to share your experience.

Wishing you and your little one all the best!

YourBabyClub

Rated 4 out of 5 stars

Very happy with the “Your Baby Box”

I received the “Your Baby Box” last week and I’m so happy with what’s inside. There’s a 50/50 mix for mum & baby, I thought it would mostly have baby things. For mums, my box came with 2 Mio creams, tea bags, vitamin hydration sachets and a foot mask. For baby, there’s a MAM bottle & dummy (we are big MAM fans!), muslin, Disney vest, baby rice, sun cream and vitamin drops. It also comes with beautiful milestone cards! So many bits to help a mum at any point during postpartum.

17 April 2025
Unprompted review
Your Baby Club UK logo

Reply from Your Baby Club UK

Thank you so much for your lovely review, Angie!

We’re so happy to hear how much you enjoyed your baby box — we love including a special mix of goodies for both mum and baby. It’s great to hear the MAM items were a hit (fellow MAM fans unite!) and that the mum-focused treats gave you a little boost too. We put a lot of care into curating items that support mums through every stage of postpartum, so your feedback truly means a lot!

YourBabyClub

Rated 5 out of 5 stars

Really happy

Really happy with our first Free Your Baby Club box! Delivery was super quick and everything inside was great quality. I originally planned to cancel after the free box, but I’ve been so impressed that I’ve decided to keep going. Definitely worth it. The discount flyers were a lovely bonus too!

23 April 2025
Unprompted review
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Reply from Your Baby Club UK

Thank you so much for your lovely review, Chloe!

We're thrilled to hear you enjoyed your first Your Baby Club box and that the quality (and speedy delivery!) impressed you. It means the world to us that you decided to stick around — we’ve got plenty more surprises coming your way! And we’re so glad you liked the bonus discount flyers too.

YourBabyClub

Rated 5 out of 5 stars

Received a free 'Your Baby Box'

Received a free 'Your Baby Box' and it included lots of fabulous (and useful!) free items! All the items were from proper brands and the sample items were a decent size. The items in my box were equally split for baby and for mum, so that was really nice and it was clear that the boxes had been made with clear thought and dedication for new parents. Although the items are random, this is the second box I've had (2 pregnancies) and each box was filled with really lovely items, all quite diverse and box my boxes were unisex, which was really lovely.
The 'your baby Box' is certainly worth getting for any new baby! They are so useful and contain items you didn't think existed - which was amazing and a few items that are great for the hospital bag!

Would recommend this to everyone during pregnancy or with a new baby! They are amazing boxes!

13 March 2025
Unprompted review
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Reply from Your Baby Club UK

Wow—thank you so much for this amazing review, Sophie!

We're absolutely delighted to hear that you loved both of your boxes and found the items thoughtful, useful, and well-balanced for both baby and mum. It means the world to us that you noticed the care we put into curating each box—especially hearing that they even included surprises you didn’t know you needed (those are the best kind!).

We're so grateful for your recommendation and honoured to be part of your pregnancy journey—twice! Wishing you all the best on your continued adventure into motherhood

YourBabyClub

Rated 5 out of 5 stars

At first i was like maybe it was scam…

At first i was like maybe it was scam to receive the baby box club but I was too surprised when I received it… I really love all the products inside the box specifically the feeding bottle, I mean I'm a fully breastfed mom advocate but it will help as well when pumping the milk and placing it in the bottle… ohh also the milestone card definitely gonna used it😍everything is so lovely… thank you

17 April 2025
Unprompted review
Your Baby Club UK logo

Reply from Your Baby Club UK

Thank you so much for your wonderful review, Vanz!

We're extra happy to hear we pleasantly surprised you, it’s great to know you loved the products—especially the feeding bottle and milestone cards (those moments go by so fast!). We're so glad the box could support you on your breastfeeding journey too. Thank you for the love and support—wishing you and your little one all the best!

YourBabyClub

Rated 5 out of 5 stars

Lovely bits for baby

Lovely bits for baby. Happy with the items

17 April 2025
Unprompted review
Your Baby Club UK logo

Reply from Your Baby Club UK

Thanks so much for your kind words, Charlotte!

We're so glad you’re happy with the items and that you enjoyed the lovely bits for baby

YourBabyClub

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