Your Baby Club UK Reviews 

1,234
TrustScore 3 out of 5

3.2

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Review summary

Created with AI, based on recent reviews

Looking at 52 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently mention that the physical box contents do not match the high monetary value advertised by the brand. Reviewers also pointed out ongoing concerns regarding subscription terms and unexpected monthly credit card charges. Many people expressed deep frustration over receiving items that were close to expiration dates or already outdated. Some reviewers were happy with the earlier deliveries and found specific products genuinely useful for their growing families. A few customers also appreciated receiving helpful daily baby care essentials such as wipes and pacifiers in their parcels.

What people talk about most

Product

Reviewers highlight negative aspects of product, expressing widespread frustration with the poor quality and... See more

Quality

People report negative experiences with quality, expressing deep disappointment over cheap items, duplicate... See more

Price

Clients share negative opinions on price, consistently highlighting disappointment with the value of the... See more

Subscription

Users describe negative interactions with subscription services, expressing disappointment over unexpected... See more

Value for money

Reviewers mention negative feedback about value for money, describing the contents as a complete waste of... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The contents of the box are OK, but wasn't impressed that it came with 2 large bars of chocolate. I've been avoiding chocolate because of NHS food guidelines when pregnant, and not great in terms of g... See more

Rated 3 out of 5 stars

The first box was alright but the shipping was delayed for me. I haven't yet received my second box despite it being shipped over 10 days ago, and the only update I have was that the updated delivery... See more

Rated 4 out of 5 stars

Updating my review as I feel it’s only fair. After my initial issue (my first box arrived opened and completely empty), the company did eventually respond and kindly sent out a replacement... See more

Company replied

Rated 2 out of 5 stars

First box was free but with costly shipping. Received a couple of nice products and was relatively happy. What I didn't realise, is that id been signed up for a subscription at the same time. Second b... See more

Company replied


Company details

  1. Baby shop
  2. Internet marketing service

About Your Baby Club UK

Written by the company

Get My Free Box

Who is Your Baby Club?

Your Baby Club is the ultimate personalised community for new and expectant parents. By bringing together leading brand offers, week-by-week pregnancy content, free resources, and much more, we keep parents and parents-to-be supported through pregnancy, parenthood and everything in between.

At each life stage, expect relevant information from our network of bloggers and team of leading experts, real product reviews, competitions, anecdotes, tips and stories. Whatever your parenting journey holds, we hope to be with you every step of the way!

Our club is parenting unfiltered. We don't shy away from discussing the difficult topics or paint a picture of the 'perfect parent'. There isn't only one experience of parenthood or one type of parent, but many. Your Baby Club is for everyone!

Join Your Baby Club today and let us help guide you through your journey to parenthood.

Join the club

Pregnancy By Week

Let's be honest, parenting isn't always plain sailing.

To help you through your pregnancy journey, we share weekly overviews with our members, throughout pregnancy and beyond. These updates include everything you need to know about your baby, your body, upcoming appointments, preparing for birth, and SO much more! Sign up below for your weekly updates.

Sign up now

Contact info

3.2

Average

TrustScore 3 out of 5

1k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 40% of negative reviews

Typically replies within 1 month

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3.2

All reviews

(1,234)

47 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing Baby&Mum Goodies

Received the limited edition baby box. Delivery was faster than expected. Great quality products inside not just for the baby but for mum as well. So happy with my box and looking forward to my next one!

17 April 2025
Unprompted review
Your Baby Club UK logo

Reply from Your Baby Club UK

Thank you so much for your lovely review, Maria!

We’re thrilled to hear your limited edition box arrived quickly and that you loved the quality of the products for both baby and mum. So glad you're happy with it—and we can’t wait to send you your next one!

YourBabyClub

Rated 4 out of 5 stars

Happy with my items

First of all, I paid £12 for this box package, saying that they will send me email confirming my payment details, which I didn’t received it. So I had to email them again they send it with confirmation and tracking number, I found out my address was wrong, told them, then they cancelled
the shipment.

Edit: I have finally received it after 2 weeks due to issue with the shipment, just want to say thank you Laura for checking in,
The items that’s I have received are so handy and great stuff for the babies.
Thank you :)

16 April 2025
Unprompted review
Your Baby Club UK logo

Reply from Your Baby Club UK

Thank you for taking the time to update your review, Sana! We're really glad we could sort out the issues in the end. Apologies again for the initial confusion with your order, but it's great to hear that everything arrived safely and that you're happy with the items!

I'll be sure to pass your kind words on to Laura — she'll be pleased to know her support made a difference.

Thanks again for your patience and understanding.

YourBabyClub

Rated 5 out of 5 stars

The most perfect little bundle and a…

The most perfect little bundle and a delightful selection of samples! It’s honestly the perfect gift.

15 April 2025
Unprompted review
Your Baby Club UK logo

Reply from Your Baby Club UK

Thank you so much for your review, Zaida! We're thrilled to hear you loved the bundle and the samples. It means a lot to us that you think it's the perfect gift!

YourBabyClub

Rated 5 out of 5 stars

Good quality products

Received the baby box today, good quality products , excited to use.

15 April 2025
Unprompted review
Your Baby Club UK logo

Reply from Your Baby Club UK

Thank you for your lovely review, Nayyab! We're so glad you’re happy with the quality and excited to use everything. Enjoy your baby box!

YourBabyClub

Rated 1 out of 5 stars

Have not received any information in…

Have not received any information in the last one week about where the deluvery is after it was shipped. No means to communicate or contact Customer service. Wasted £12 on delivery.

14 April 2025
Unprompted review
Your Baby Club UK logo

Reply from Your Baby Club UK

Hey Shivangi, we can see that your address was incomplete at order. Please email hello@yourbabyclub.co.uk where we can help

Rated 5 out of 5 stars

The whole box is fantastic a lot more…

The whole box is fantastic a lot more in it than I expected overjoyed with it all

14 April 2025
Unprompted review
Your Baby Club UK logo

Reply from Your Baby Club UK

Thank you so much for your review, Charlene!

We're thrilled to hear you are overjoyed with the box and that it exceeded your expectations. Enjoy everything inside – we loved putting it together for you!

YourBabyClub

Rated 4 out of 5 stars

I was greatly surprised with all the…

I was greatly surprised with all the samples/products. They are all from well known brands and high quality. Only thing I may add as I have read before the HiPp rice will expire before the child is 6 months and the waterdrops expire this month. I am not going to waste it so I will start using the waterdrops and I may give it a try to the rice myself for a snack 😊 and taste if is worth buying later one eheheh.

10 April 2025
Unprompted review
Your Baby Club UK logo

Reply from Your Baby Club UK

Thank you so much for your lovely feedback, Nancy!

We're so glad to hear you were happy with the quality and well-known brands included in your box. That really means a lot to us!

Thanks also for pointing out the expiry dates and we’ll be sure to pass this feedback along to the team. Love your attitude about making the most of the goodies—Waterdrops now and a cheeky rice snack taste test? Sounds like a plan! 😄

YourBabyClub

Rated 3 out of 5 stars

Expiring/Expired Items Received

I think most of the things received were nice and will be good to try and use.

However, having filled out the details before making the order, they should know that I'm due in July 2025.

The baby rice is for ages 6+ months and expires in November 2025.
The 24 (2x12) waterdrop cubes expire this month, April.

It makes me want to cancel the subscription.

8 April 2025
Unprompted review
Your Baby Club UK logo

Reply from Your Baby Club UK

Thank you for your honest feedback, Najlaa—we really appreciate you taking the time to share your thoughts. We're so glad to hear you found most of the items useful, but we're truly sorry about the short-dated products in your box.

Your feedback has been passed on to our team as we continue to improve and ensure future boxes are more aligned with your journey.

YourBabyClub

Rated 5 out of 5 stars

As a new first time mum to be the world…

As a new first time mum to be the world of babies seems very daunting, this baby box has certainly helped! Plenty to read, test and pack away ready for babies arrival. Pleasantly surprised with how jam packed the box was - can’t wait to have a good look through.

7 April 2025
Unprompted review
Your Baby Club UK logo

Reply from Your Baby Club UK

Thank you so much for your lovely review, Catie!

We’re thrilled to hear that the box has helped ease some of the overwhelm—it’s exactly why we created it! Wishing you all the best on your journey into motherhood, and we hope you and your little one enjoy every moment (and every item in the box!).

YourBabyClub

Rated 5 out of 5 stars

absolutely incredible

I was at first a tiny bit skeptical about how genuine this was because it just seemed too kind and good to be true… yet the box turned up with the next 2 days and I am in such awe!

I’m pregnant with my first baby after 8 years of being told by doctors that it wouldn’t happen or that I’d struggle, so this journey really is the most wonderful and magical time of my life, the good & the bad!

And through the good and the bad, this baby box will help me and baby bump when they come along, thank you for such an incredible service and helping parents to be learn about new brands and products!

6 April 2025
Unprompted review
Your Baby Club UK logo

Reply from Your Baby Club UK

Thanks for your lovely review, Francesca!

We're so touched to be a small part of such a special and long-awaited journey. It’s incredible to hear that the box brought some extra joy during this magical time, and we’re cheering you on every step of the way. Wishing you and your baby bump all the love and happiness as you prepare to meet each other!

YourBabyClub

Rated 5 out of 5 stars

Great little box of things to try

Great little box of things to try

5 April 2025
Unprompted review
Your Baby Club UK logo

Reply from Your Baby Club UK

Thanks for your review, Aimee!

We're so glad you enjoyed the box and hope you have fun trying out all the goodies inside.

YourBabyClub

Rated 4 out of 5 stars

Nice selection of items, but one incorrect item received

Nice selection of items for myself and baby, however, disappointed that the contents listed on your website include a baby jumpsuit, and I received a (very thin/low quality) short sleeved bodysuit in age 18-24 months instead.

27 March 2025
Your Baby Club UK logo

Reply from Your Baby Club UK

Thank you for your review, Sophie, we’re really glad to hear you liked the selection overall, but we're sorry to hear you were disappointed with the bodysuit.

We’ll definitely pass your comments on to our team as we’re always working to improve. Thanks again for your honest review and for giving our box a try!

YourBabyClub

Rated 5 out of 5 stars

I have received my first trial box

I have received my first trial box. So far so good. There are a lot of very useful products in the box and good value for money. Can't wait to try the other boxes.

4 April 2025
Unprompted review
Your Baby Club UK logo

Reply from Your Baby Club UK

Thank you so much for your lovely review, Stephanie!

We’re so happy to hear you found your first box useful and great value. We can’t wait for you to explore the other boxes too—there’s lots more goodness to come!

YourBabyClub

Rated 5 out of 5 stars

Perfect baby box

Wow! I love the baby box I received. Thank you

27 March 2025
Your Baby Club UK logo

Reply from Your Baby Club UK

Thank you so much for your review, Ms Amato!

We're thrilled to hear that you love your baby box. Enjoy!

YourBabyClub

Rated 5 out of 5 stars

Love my first box

Love my first box, hope the rest are just as good and I highly recommend. Was so impressed by products in box :)

1 April 2025
Unprompted review
Your Baby Club UK logo

Reply from Your Baby Club UK

Thank you for your lovely review, Molly!

We're so happy you loved your first box. We appreciate your recommendation!

YourBabyClub

Rated 5 out of 5 stars

Excellent box

Excellent box
Lots of useful items for mum and baby

27 March 2025
Your Baby Club UK logo

Reply from Your Baby Club UK

Thank you for your kind review!

We're so glad you found the box useful for both mum and baby. Enjoy!

YourBabyClub

Rated 5 out of 5 stars

Great products

Great products

27 March 2025
Your Baby Club UK logo

Reply from Your Baby Club UK

Thank you for your review, Emma! We’re so glad you like the box!

YourBabyClub

Rated 4 out of 5 stars

My baby box far exceeded my…

My baby box far exceeded my expectations. It contained things I haven't even thought about whilst preparing for the arrival of my baby.
I am also very impressed with the process from ordering to delivery.

14 March 2025
Unprompted review
Your Baby Club UK logo

Reply from Your Baby Club UK

Thank you so much for your wonderful review, Blessing! We're delighted to hear that your baby box exceeded your expectations. It’s also great to know you had a smooth ordering and delivery experience. Wishing you all the best as you prepare for your little one!

YourBabyClub

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