Your Baby Club UK Reviews 

1,234
TrustScore 3 out of 5

3.2

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Review summary

Created with AI, based on recent reviews

Looking at 52 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently mention that the physical box contents do not match the high monetary value advertised by the brand. Reviewers also pointed out ongoing concerns regarding subscription terms and unexpected monthly credit card charges. Many people expressed deep frustration over receiving items that were close to expiration dates or already outdated. Some reviewers were happy with the earlier deliveries and found specific products genuinely useful for their growing families. A few customers also appreciated receiving helpful daily baby care essentials such as wipes and pacifiers in their parcels.

What people talk about most

Product

Reviewers highlight negative aspects of product, expressing widespread frustration with the poor quality and... See more

Quality

People report negative experiences with quality, expressing deep disappointment over cheap items, duplicate... See more

Price

Clients share negative opinions on price, consistently highlighting disappointment with the value of the... See more

Subscription

Users describe negative interactions with subscription services, expressing disappointment over unexpected... See more

Value for money

Reviewers mention negative feedback about value for money, describing the contents as a complete waste of... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The contents of the box are OK, but wasn't impressed that it came with 2 large bars of chocolate. I've been avoiding chocolate because of NHS food guidelines when pregnant, and not great in terms of g... See more

Rated 3 out of 5 stars

The first box was alright but the shipping was delayed for me. I haven't yet received my second box despite it being shipped over 10 days ago, and the only update I have was that the updated delivery... See more

Rated 4 out of 5 stars

Updating my review as I feel it’s only fair. After my initial issue (my first box arrived opened and completely empty), the company did eventually respond and kindly sent out a replacement... See more

Company replied

Rated 2 out of 5 stars

First box was free but with costly shipping. Received a couple of nice products and was relatively happy. What I didn't realise, is that id been signed up for a subscription at the same time. Second b... See more

Company replied


Company details

  1. Baby shop
  2. Internet marketing service

About Your Baby Club UK

Written by the company

Get My Free Box

Who is Your Baby Club?

Your Baby Club is the ultimate personalised community for new and expectant parents. By bringing together leading brand offers, week-by-week pregnancy content, free resources, and much more, we keep parents and parents-to-be supported through pregnancy, parenthood and everything in between.

At each life stage, expect relevant information from our network of bloggers and team of leading experts, real product reviews, competitions, anecdotes, tips and stories. Whatever your parenting journey holds, we hope to be with you every step of the way!

Our club is parenting unfiltered. We don't shy away from discussing the difficult topics or paint a picture of the 'perfect parent'. There isn't only one experience of parenthood or one type of parent, but many. Your Baby Club is for everyone!

Join Your Baby Club today and let us help guide you through your journey to parenthood.

Join the club

Pregnancy By Week

Let's be honest, parenting isn't always plain sailing.

To help you through your pregnancy journey, we share weekly overviews with our members, throughout pregnancy and beyond. These updates include everything you need to know about your baby, your body, upcoming appointments, preparing for birth, and SO much more! Sign up below for your weekly updates.

Sign up now

Contact info

3.2

Average

TrustScore 3 out of 5

1k reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 40% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.2

All reviews

(1,234)

47 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing

Amazing. Lots of stuff in the box not just for baby for me too.

13 March 2025
Your Baby Club UK logo

Reply from Your Baby Club UK

Thank you so much for your review!

We're delighted to hear that you're pleased with your Your Baby Club box of goodies!

Thank you for being a part of the YourBabyClub community. We look forward to supporting you on your parenting adventures.

YourBabyClub

Rated 5 out of 5 stars

Really pleased with our bundle of…

Really pleased with our bundle of goodies 😁😁😁

12 March 2025
Your Baby Club UK logo

Reply from Your Baby Club UK

Thank you so much for your review!

We're delighted to hear that you're pleased with your Your Baby Club box of goodies!

Thank you for being a part of the YourBabyClub community. We look forward to supporting you on your parenting adventures.

YourBabyClub

Rated 5 out of 5 stars

Very good quality

Very good quality

12 March 2025
Your Baby Club UK logo

Reply from Your Baby Club UK

We're thrilled to know that you're happy with the quality of your Your Baby Box!

Your fantastic review is greatly appreciated, and we're pleased to have been of service.

Should you have any additional needs or questions, feel free to get in touch with us!

YourBabyClub

Rated 5 out of 5 stars

Good selection of items in the box

Good selection of items in the box. Fabric of body suit is very soft and good quality..

11 March 2025
Your Baby Club UK logo

Reply from Your Baby Club UK

Thank you so much for your review, Rabiya!

We're delighted to hear that you're pleased with your Your Baby Club, especially the quality of the bodysuit!

Thank you for being a part of the YourBabyClub community. We look forward to supporting you on your parenting adventures.

YourBabyClub

Rated 5 out of 5 stars

Loved it!

Loved it! We got the standard box and plenty of useful full sized products inside!

11 March 2025
Your Baby Club UK logo

Reply from Your Baby Club UK

Thank you so much for your review!

We're delighted to hear that you're pleased with your Your Baby Club! Thank you for being a part of the YourBabyClub community. We look forward to supporting you on your parenting adventures.

YourBabyClub

Rated 5 out of 5 stars

Great delivery

Great delivery

11 March 2025
Your Baby Club UK logo

Reply from Your Baby Club UK

Thank you so much for your review!

We're delighted to hear that you're pleased with your Your Baby Club Box delivery! Thank you for being a part of the YourBabyClub community. We look forward to supporting you on your parenting adventures.

YourBabyClub

Rated 1 out of 5 stars

Not for me !

I finaly received my orded but I won't recommend it , delivery after nearly a month , and their email wasn't consistent enough to change my stars ,
saying that i hadn't my house number attached to delivery ... then why would received an email saying that is been delivered near my door....

15 March 2025
Unprompted review
Your Baby Club UK logo

Reply from Your Baby Club UK

Hey Mihai - please email hello@yourbabyclub.co.uk where we can get this sorted for you :)

Rated 2 out of 5 stars

The baby vest is from poundland

The baby vest is from poundland, the bottle is good but the rest is average/okay I guess

10 March 2025
Your Baby Club UK logo

Reply from Your Baby Club UK

Hey Kelsey-Marie, we’re sorry your experience didn't live up to your expectations. We will pass your feedback to the team.

YourBabyClub

Rated 5 out of 5 stars

No responds customer service

I have purchased them from the company 3 times so far and I’m happy every single time.

We encountered and issue but it got all solved and I received my box.

So excited to receive all my other boxes form the subscription when it’s my due date

10 March 2025
Unprompted review
Your Baby Club UK logo

Reply from Your Baby Club UK

Hey Swely, we have replied to your email with an issue relating to your address being incomplete. We look forward to hearing from you so that we can help you :)

Rated 3 out of 5 stars

I recieved my free baby box (£11.99…

I recieved my free baby box (£11.99 delivery) the advert was sold as stated the box was worth over £70 however I don't agree this was the case, I did have an option to choose a box specifically for a boy or girl however that would have been an extra £8.99 I chose to go for the normal box as I assumed the contents would be or neutral colours. I am having a girl and most things that came I wouldn't use as they are very much suited more for a boy, essentially I have paid £11.99 for a bottle and a packet of wipes as thats the only things I intend to use.

9 March 2025
Your Baby Club UK logo

Reply from Your Baby Club UK

Thank you for your review!

We value your feedback, and we'll be sure to pass on your thoughts to the team. Your input is crucial in helping us improve and better meet your expectations.

YourBabyClub

Rated 5 out of 5 stars

Great box

Update - I received my box (a new one was sent out) my email to them was found in the spam section. I’m super happy with the box. The new one was sent out super quick and I received it a couple of days later. It was filled with lots of goodies. Definitely worth it, Thankyou!!x

Never received my parcel, I have tried to email them to which I’ve had no reply. Very upsetting

7 March 2025
Your Baby Club UK logo

Reply from Your Baby Club UK

Hey Rachel, unfortunately we haven't received your email. We have just sent you an email regarding your delivery :)

Rated 4 out of 5 stars

Good

Good, for first time parents. Gives an idea of some items you could use.

8 March 2025
Your Baby Club UK logo

Reply from Your Baby Club UK

Thank you so much for your review, Diana!

We're delighted to hear that you're pleased with your Your Baby Club! Thank you for being a part of the YourBabyClub community. We look forward to supporting you on your parenting adventures.

YourBabyClub

Rated 5 out of 5 stars

Good service

Very happy with the box and it arrived son after order, highly recommend

8 March 2025
Your Baby Club UK logo

Reply from Your Baby Club UK

Thank you so much for your review!

We're delighted to hear that you're pleased with your Your Baby Club! Thank you for being a part of the YourBabyClub community. We look forward to supporting you on your parenting adventures.

YourBabyClub

Rated 1 out of 5 stars

Didn’t receive the package and was…

Didn’t receive the package and was charged £12 delivery fee. I wasn’t contacted by any delivery driver nor sent an email to update attempted deliveries. Looks like a scam

28 February 2025
Your Baby Club UK logo

Reply from Your Baby Club UK

Please email hello@yourbabyclub.co.uk where we can help you :)

Rated 1 out of 5 stars

Defo not worth it… reason why I cancelled…

Defo not worth it… reason why I cancelled the subscription

7 March 2025
Your Baby Club UK logo

Reply from Your Baby Club UK

We're sorry to hear that your experience didn’t meet your expectations. We appreciate your feedback and will share it with our team.

YourBabyClub

Rated 5 out of 5 stars

I love the stuff that I have received

I love the stuff that I have received. It made me even more excited as it is my first child I am expecting thank you so much!

7 March 2025
Your Baby Club UK logo

Reply from Your Baby Club UK

We're thrilled to know that you're happy with your Your Baby Box!

Your fantastic review is greatly appreciated, and we're pleased to have been of service.

Should you have any additional needs or questions, feel free to get in touch with us!

YourBabyClub

Rated 3 out of 5 stars

Unsure what some of the products are &…

Unsure what some of the products are & are for. Not as good as I was expecting.

4 March 2025
Your Baby Club UK logo

Reply from Your Baby Club UK

We're sorry to hear that your experience didn’t meet your expectations. We appreciate your feedback and will share it with our team.

YourBabyClub

Rated 5 out of 5 stars

Beautiful Limited edition baby box

Excellent baby box worth a lot of money! Beautiful items inside such as a feeder a reusable nappy and baby grow amongst other things

11 March 2025
Unprompted review
Your Baby Club UK logo

Reply from Your Baby Club UK

Thank you so much for your review, Hassaan!

We're delighted to hear that you're pleased with your Your Baby Club! Thank you for being a part of the YourBabyClub community. We look forward to supporting you on your parenting adventures.

YourBabyClub

Rated 5 out of 5 stars

No complaints

No complaints, good variety of products. Good value for money will be subscribing in the future.

11 March 2025
Unprompted review
Your Baby Club UK logo

Reply from Your Baby Club UK

Thank you so much for your review, Hannah!

We're delighted to hear that you're pleased with your Your Baby Club! Thank you for being a part of the YourBabyClub community. We look forward to supporting you on your parenting adventures.

YourBabyClub

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