Your Baby Club UK Reviews 

1,234
TrustScore 3 out of 5

3.2

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Review summary

Created with AI, based on recent reviews

Looking at 52 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently mention that the physical box contents do not match the high monetary value advertised by the brand. Reviewers also pointed out ongoing concerns regarding subscription terms and unexpected monthly credit card charges. Many people expressed deep frustration over receiving items that were close to expiration dates or already outdated. Some reviewers were happy with the earlier deliveries and found specific products genuinely useful for their growing families. A few customers also appreciated receiving helpful daily baby care essentials such as wipes and pacifiers in their parcels.

What people talk about most

Product

Reviewers highlight negative aspects of product, expressing widespread frustration with the poor quality and... See more

Quality

People report negative experiences with quality, expressing deep disappointment over cheap items, duplicate... See more

Price

Clients share negative opinions on price, consistently highlighting disappointment with the value of the... See more

Subscription

Users describe negative interactions with subscription services, expressing disappointment over unexpected... See more

Value for money

Reviewers mention negative feedback about value for money, describing the contents as a complete waste of... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The contents of the box are OK, but wasn't impressed that it came with 2 large bars of chocolate. I've been avoiding chocolate because of NHS food guidelines when pregnant, and not great in terms of g... See more

Rated 3 out of 5 stars

The first box was alright but the shipping was delayed for me. I haven't yet received my second box despite it being shipped over 10 days ago, and the only update I have was that the updated delivery... See more

Rated 4 out of 5 stars

Updating my review as I feel it’s only fair. After my initial issue (my first box arrived opened and completely empty), the company did eventually respond and kindly sent out a replacement... See more

Company replied

Rated 2 out of 5 stars

First box was free but with costly shipping. Received a couple of nice products and was relatively happy. What I didn't realise, is that id been signed up for a subscription at the same time. Second b... See more

Company replied


Company details

  1. Baby shop
  2. Internet marketing service

About Your Baby Club UK

Written by the company

Get My Free Box

Who is Your Baby Club?

Your Baby Club is the ultimate personalised community for new and expectant parents. By bringing together leading brand offers, week-by-week pregnancy content, free resources, and much more, we keep parents and parents-to-be supported through pregnancy, parenthood and everything in between.

At each life stage, expect relevant information from our network of bloggers and team of leading experts, real product reviews, competitions, anecdotes, tips and stories. Whatever your parenting journey holds, we hope to be with you every step of the way!

Our club is parenting unfiltered. We don't shy away from discussing the difficult topics or paint a picture of the 'perfect parent'. There isn't only one experience of parenthood or one type of parent, but many. Your Baby Club is for everyone!

Join Your Baby Club today and let us help guide you through your journey to parenthood.

Join the club

Pregnancy By Week

Let's be honest, parenting isn't always plain sailing.

To help you through your pregnancy journey, we share weekly overviews with our members, throughout pregnancy and beyond. These updates include everything you need to know about your baby, your body, upcoming appointments, preparing for birth, and SO much more! Sign up below for your weekly updates.

Sign up now

Contact info

3.2

Average

TrustScore 3 out of 5

1k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 40% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.2

All reviews

(1,234)

47 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I ordered one of the sale box bundles and…

I order one of the sale box bundles and chose unisex; only having to pay postage. Thought the products in the box were great! Loved it.

20 March 2025
Your Baby Club UK logo

Reply from Your Baby Club UK

Thank you for your lovely review, Carly! We're so happy to hear you loved your box. Enjoy your goodies, and we appreciate your support!

YourBabyClub

Rated 5 out of 5 stars
Your Baby Club UK logo

Reply from Your Baby Club UK

Thank you so much for your review, we're delighted to hear that you're pleased with your Your Baby Club!

Thank you for being a part of the YourBabyClub community. We look forward to supporting you on your parenting adventures.

YourBabyClub

Rated 5 out of 5 stars

Some little things made easy to get…

Some little things made easy to get ready my hospital bag. I love everything about the box. Thanks

17 March 2025
Your Baby Club UK logo

Reply from Your Baby Club UK

That’s wonderful to hear! I’m so glad the box helped make packing your hospital bag a little easier. Wishing you all the best—thank you for your review!

YourBabyClub

Rated 5 out of 5 stars

Great quality

The box is packed full of great quality items both for baby and for me during pregnancy. For only paying £11.99 for postage it’s a no brainer the contents are defo worth so much more

18 March 2025
Your Baby Club UK logo

Reply from Your Baby Club UK

Thank you so much for your lovely review, Caroline! We’re thrilled to hear you found the box packed with great quality items and such good value. Wishing you and your little one all the best!

YourBabyClub

Rated 3 out of 5 stars

Well can be better but its good

Well can be better but its good

16 March 2025
Your Baby Club UK logo

Reply from Your Baby Club UK

We appreciate your feedback, Mohammed —if there’s anything specific that could have made it better, we’d love to know so we can improve in the future. 😊

YourBabyClub

Rated 4 out of 5 stars

Good for free

It was OK but I didn't think it was worth £70 as it was free can't grumble

17 March 2025
Your Baby Club UK logo

Reply from Your Baby Club UK

Thanks for your review, Vivien! We appreciate your honesty and are glad you still found some value in the box. We will pass your feedback to the team.

YourBabyClub


Rated 5 out of 5 stars

VIP box

Ordered the VIP box not really knowing what to expect. The box arrived very quickly and I soon discovered it was packed with practical, useful and surprise items. There was no excess packaging inside the sturdy box just jam packed items for my baby and for me. The value inside was amazing and many items will be used for a long time. Full size creams loads of items once opened I couldn’t fit them back inside the box very pleased with everything I received

17 March 2025
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Reply from Your Baby Club UK

Thank you so much for your amazing review, Michelle! We're so happy to hear that you loved your box and found it packed with useful and practical goodies for both you and your baby. It’s great to know the value exceeded your expectations! Wishing you all the best on your journey.

YourBabyClub

Rated 3 out of 5 stars

Not all relevant and some items are…

Not all relevant and some items are procured from pound stretcher or freebies to baby club. Don't know if the "delivery fee" matches up with all the items

16 March 2025
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Reply from Your Baby Club UK

Hey Ophelia, we’re sorry your experience didn't live up to your expectations. We will pass your feedback to the team.

YourBabyClub

Rated 5 out of 5 stars

Great experience receiving my box

Great experience receiving my box, everything I did it will be put to great use and you can tell the put a lot of thought into what the give you. Thanks again team can’t wait for the baby now

20 March 2025
Unprompted review
Your Baby Club UK logo

Reply from Your Baby Club UK

That’s wonderful to hear, Leonard! We’re so glad you loved your box and that everything will be put to great use. We definitely put a lot of thought into it, and it means so much to hear your kind words. Wishing you all the best as you get ready for your little one—so exciting! 💕👶✨

YourBabyClub

Rated 5 out of 5 stars

Fantastic range

Really happy with the baby box, a great selection of products for baby and parents too!

20 March 2025
Unprompted review
Your Baby Club UK logo

Reply from Your Baby Club UK

Thanks so much for your review, Rhianna!

We're so glad to hear that you’re happy with your baby box! Wishing you all the best on your journey!

YourBabyClub

Rated 5 out of 5 stars

I’m very happy with my baby box

I’m very happy with the items that I received, they are very helpful and good quality products.

19 March 2025
Unprompted review
Your Baby Club UK logo

Reply from Your Baby Club UK

Thank you so much for your review, Lorena!

We're delighted to hear that you're pleased with your Your Baby Club box of goodies!

Thank you for being a part of the YourBabyClub community. We look forward to supporting you on your parenting adventures.

YourBabyClub

Rated 5 out of 5 stars

Loved my free baby box

Loved my free baby box. Although postage was still £11.99. I feel this was well worth it. Some really lovely items and great brands!

19 March 2025
Unprompted review
Your Baby Club UK logo

Reply from Your Baby Club UK

Thank you so much for your review, Amber!

We're delighted to hear that you're pleased with your Your Baby Club box of goodies!

Thank you for being a part of the YourBabyClub community. We look forward to supporting you on your parenting adventures.

YourBabyClub

Rated 1 out of 5 stars

I didn’t receive my parcel

I didn’t receive my parcel. Amazon shipping says delivered in front porch but I didn’t receive the parcel.

14 March 2025
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Reply from Your Baby Club UK

Hey Frances, please email hello@yourbabycub.co.uk where we can help you :)

Rated 1 out of 5 stars

Avoid!

This company have sold my details on to completely unrelated third-party companies. Do not give them your information!

19 March 2025
Unprompted review
Your Baby Club UK logo

Reply from Your Baby Club UK

Hey Mrs H,

We believe in trying to create a fair exchange between parents that want to find out about what's available to them in this huge period of change in their life, and trusted brands who have products, services or information to help.

We guarantee your details will only be shared with the brands you select, and we will never sell your information to unknown third parties.

You can update your communication preferences anytime through your Your Baby Club account.

If you have any further questions please email hello@yourbabyclub.co.uk where we can help :)

Rated 5 out of 5 stars

Good baby box, worth paying the small price tag

Bought the limited edition baby box from Your Baby Club. Paid £11.99 for a box worth over £70. I think it was definitely worth it. Lots of lovely things for baby and Mum. Great brands. Quick delivery. Highly recommend ordering a baby box to get you started

19 March 2025
Unprompted review
Your Baby Club UK logo

Reply from Your Baby Club UK

We're thrilled to know that you're happy with your Your Baby Box, Juwariah!

Your fantastic review is greatly appreciated, and we're pleased to have been of service.

Should you have any additional needs or questions, feel free to get in touch with us!

YourBabyClub

Rated 2 out of 5 stars

The package did not contain all said…

The package did not contain all said items. i felt cheated that it was named a "deal" yet for the price or less one would still get the items I received

14 March 2025
Your Baby Club UK logo

Reply from Your Baby Club UK

Please email hello@yourbabyclub.co.uk where we can help you :)

Rated 1 out of 5 stars

Really dissatisfied

Really dissatisfied

14 March 2025
Your Baby Club UK logo

Reply from Your Baby Club UK

Hey Amanda, please email hello@yourbabyclub.co.uk where we can help you :)

Rated 3 out of 5 stars

Not as much stuff in box as I thought…

Not as much stuff in box as I thought would be. Does not seem to be £70 worth of stuff at all.

13 March 2025
Your Baby Club UK logo

Reply from Your Baby Club UK

Hey Roseanna - please email hello@yourbabyclub.co.uk so that we can make sure no items were missing from your box.

YourBabyClub

Rated 5 out of 5 stars

Products received are amazing

Yeh products I have received are very useful and I have received many items in the postage. I am very grateful and I will be definitely using all items.

13 March 2025
Your Baby Club UK logo

Reply from Your Baby Club UK

Thank you so much for your review, Iwona!

We're delighted to hear that you're pleased with your Your Baby Club box of goodies!

Thank you for being a part of the YourBabyClub community. We look forward to supporting you on your parenting adventures.

YourBabyClub

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