I have been overpaying for my appliances for a while without realising, that payments increased nearly twice in few years. Brand Cover gave me a decent quote on Rapid Repear plan (cheaper by £10 per m... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Alfie Pate was excellent in his advice and his knowledge of the product and answered all my questions. There was no hard sell or urgency to accept. Saved a lot of money by switching to your brand cov... See more
Company replied
Your brand cover have delt with what felt like an impossible situation, with kindness, professionalism and not once made me feel like "just another customer". Clear and helpful communication throughou... See more
Company replied
Couldn't of wished for a better insurance company. Everytime I call its like there is no trouble in asking and I have multiple appliances under insurance and also every 5 years they give new applian... See more
Company replied
Company details
- #17 of 28 best companies in Appliance repair service
- #7 of 9 best companies in Small appliance repair service
Written by the company
Get Rapid Repairs, Free Servicing and Free Appliance Upgrades included in your cover. Your Brand Cover – The Appliance Cover Specialists At Your Brand Cover, we’re committed to delivering better service, better value, and complete confidence when it comes to protecting the appliances you rely on every day. Our core values — Fairness, Trust, Value and Reliability — guide everything we do. Millions of households across the UK choose appliance cover for the reassurance it brings. With Your Brand Cover, you can relax knowing your protection is backed by a company that puts customers first and is dedicated to keeping your home running smoothly. For a simple, affordable monthly cost, we take care of the stress of repairing or replacing your essential appliances. No hassle, no worry — just dependable support whenever you need it.
Contact info
United Kingdom
- www.yourbrandcover.com
4.6
Excellent
391 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 90% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Alfie was very helpful explained…
Alfie was very helpful explained everything in detail.
3 February 2026
Reply from Your Brand Cover
Dear Geraldine,
Thank you for taking the time to leave this feedback.
We’re really pleased to hear that Alfie was helpful and took the time to explain everything clearly and in detail. I’ll be sure to pass your kind words on to him.
Kind regards
Your Brand Cover
Only heard about this company about 2 maths ago. Wish I heard about you years ago.…
Only heard about this company about 2 maths ago from a phone call from a very polite man called Paul. In chatting we arranged a follow on call for this month, IE today 04.02.26. and I changed from D&G to this company. He was 10 outta 10 for everything from knowing about to explaining to just everything explained brilliantly. If you had a personnel of Paul's, your company would put everyone else's outta business. So praise the people working for you. Especially Paul. Again, thanks Paul , you saved me money plus your quality service is 100% better.
4 February 2026
Reply from Your Brand Cover
Thank you so much for sharing this brilliant feedback. We’re delighted to hear about your experience with Paul and how clearly and professionally he explained everything. It’s great to know he helped you feel confident in your decision and that the change has worked out well for you.
We’ll make sure your kind words are passed on to Paul – recognition like this really matters. Thank you again for choosing us and for taking the time to leave such a lovely review.
Kind regards
Your Brand Cover
Reply from Your Brand Cover
Dear Laura,
Thank you for your feedback. We’re really pleased to hear that you found the service polite and helpful.
We appreciate you taking the time to leave a review.
Kind regards
Your Brand Cover
I was very impressed by your colleague…
I was very impressed by your colleague Alfie who sold me to your company. Looking forward to using your facilities if needed. Many thanks.
30 January 2026
Reply from Your Brand Cover
Dera Linda,
Thank you for your kind review. We’re so pleased to hear you were impressed with Alfie and that he made the process a positive experience. We really appreciate you choosing Your Brand Cover, and we’ll be here to support you whenever you need us.
Kind regards
Your Brand Cove
Reply from Your Brand Cover
Dear Lena,
Thank you for your lovely feedback. We’re really pleased to hear Louis was so helpful, clear and polite, and that you felt no pressure when speaking with him. We’ll be sure to pass your kind words on to him.
Kind regards
Your Brand Cover
Customer review
Louis was extremely helpful, clear information, very polite and didn't push for a decision.
29 January 2026
Reply from Your Brand Cover
Dear Mrs Ollard,
Thank you for taking the time to leave this review. We’re delighted to hear that Louis provided clear information and supported you without any pressure. We’ll make sure your comments are shared with him.
Kind regards
Your Brand Cover
Paul was very polite and answered all…
Paul was very polite and answered all questions with great customer satisfaction 😀
21 January 2026
Reply from Your Brand Cover
Dera Mrs Collins,
Thank you for your lovely review.
We’re really pleased to hear Paul was polite and answered all your questions so clearly — and it’s great to know you were happy with the service.
Kind regards
Your Brand Cover
Very professional and helpful with my…
Very professional and helpful with my insurance on my electrical items, would recommend to my friends and family
21 January 2026
Reply from Your Brand Cover
Dear Tyson,
Thank you for your kind review.
We’re really pleased to hear you found our service professional and helpful, and we truly appreciate your recommendation to friends and family.
Kind regards
Your Brand Cover
Brilliant Service
I contacted Your Brand Cover as our Bosch Induction Hob had decided to give up on us, the engineer came out a few days later to give the verdict that a new circuit board was needed, unfortunately, this had been discontinued, and because of this a new Induction Hob was required. We had an option of picking a new one, from 3 brands, we wasn’t happy with the choices they gave us, they then gave us another 3 brands to choose from, and we picked 1 which was installed a few days later, and Your Brand Cover kept us updated the whole time. Fantastic Service….. thank you
21 January 2026
Reply from Your Brand Cover
Dear Sue,
Thank you so much for taking the time to leave your review.
We’re really pleased we could help get things sorted quickly after your Bosch induction hob couldn’t be repaired.
It’s great to hear you were happy with the updated options, the installation was completed promptly, and that our team kept you informed throughout.
Thanks again for your kind words — it really means a lot to us.
Kind regards
Your Brand Cover
Reply from Your Brand Cover
Thank you for your kind review!
We’re really pleased to hear you received helpful and brilliant service — we truly appreciate your support.
Kind regards
Your Brand Cover
Paul was friendly and thorough
Paul was friendly and thorough. Explained policy in simple words. Quick and efficient
20 January 2026
Reply from Your Brand Cover
Dear Thomas,
Thank you for your lovely review.
We’re really pleased to hear Paul was friendly, and that he explained everything clearly in simple terms.
It’s great to know the service was quick and efficient too.
Kind regards
Your Brand Cover
5 STAR SERVICE
Excellent company for appliance insurance very professional and extremely helpful
19 January 2026
Reply from Your Brand Cover
Dear Mr. Khan,
Thank you for taking the time to leave a review. We’re really pleased to hear you found us professional and extremely helpful, and we truly appreciate your support.
If you ever need us, we’re always here to help.
Kind regards
Your Brand Cover
Was helpful and explained what the…
Was helpful and explained what the package contained
19 January 2026
Reply from Your Brand Cover
Dear Christine,
Thank you for taking the time to leave a review. We’re really glad we could help and make everything clear for you. If you ever need us, we’re always here to help.
Kind regards
Your Brand Cover
Every thing all the cover and help i…
Every thing all the cover and help i need to cover
15 January 2026
Reply from Your Brand Cover
Dear Pamela,
Thank you for your review. We’re really pleased to hear you’ve got all the cover and support you need, and that everything was explained clearly for you.
Kind regards
Your Brand Cover
Reply from Your Brand Cover
Dear Timothy,
Thank you for your review. We’re really pleased to hear Paul was helpful and polite. We’ll be sure to pass your feedback on to him.
Kind regards
Your Brand Cover
Your Brand Cover Review
We are happy with the service received so far and Louis explained the cover for our appliances in detail. Many thanks Mr B and Mrs LGaunt
16 January 2026
Reply from Your Brand Cover
Hi Mr B and Mrs Gaunt,
Thank you for your kind review.
We’re really pleased to hear you’ve been happy with the service so far, and that Louis took the time to explain your appliance cover in detail.
Many thanks for choosing Your Brand Cover.
Kind regards
Your Brand Cover
Excellent Company.
Since changing to Your Brand Cover, they have been brilliant in keeping in touch with me, and keeping me up to date with everything. I spoke to Louis this morning, checking that I had all the Appliances I wanted covered. Very pleasant gentleman and very thorough. Excellent service.
16 January 2026
Reply from Your Brand Cover
Dear Carol,
Thank you for your lovely review. We’re so pleased to hear you’ve been happy since moving to Your Brand Cover, and that we’ve kept you updated along the way.
It’s great to know Louis was pleasant, thorough, and took the time to check you had all the appliances you wanted covered. We’ll be sure to pass your kind words on to him.
Kind regards
Your Brand Cover
Reply from Your Brand Cover
Dear Jasmine,
Thank you for your kind review. We’re really pleased to hear Paul was so informative and provided great service. We’ll be sure to pass your feedback on to him.
Kind regards
Your Brand Cover
Reply from Your Brand Cover
Dear Lynne,
Thank you for your review. We’re really pleased to hear the gentleman you spoke to was very helpful and made things easier for you.
Kind regards
Your Brand Cover
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.