Slidenjoy 

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Rated 1 out of 5 stars

Company is a total wash, I’m actually dumbfounded how they aren’t already facing some serious legal consequences, will definitely be joining the community law suit, at this point if they had sent me a... See more

Rated 1 out of 5 stars

他们态度非常诚恳的,不停的道歉,找各种理由说明为什么没有发货, 然后,我的订单是在 2018年9月4日支付的,我至今没收到退款 他们友好的道歉态度,只是为了骗取更多人去缴纳定金 They have a very sincere attitude, constantly apologizing and finding various reasons to explain why... See more

Rated 1 out of 5 stars

I was just on my Kickstarter account and was cleaning up my message when I came across the biggest scam ever. I backed this company on Kickstarted in mid-2015. I was backer number 657 those people not... See more

Rated 1 out of 5 stars

Do NOT buy anything from them, they're just cash grabbers so won't send anything, and won't refund you despite numerous emails. Almost a year later and STILL nothing back in my pocket after canceling... See more

Company replied

Company details

  1. Electronics & Technology

Information provided by various external sources

Slidenjoy is the world's first accessory tripling your laptop screen. Slidenjoy is available for all laptop sizes and brands. Extremely thin, strong, light and portable, connected with a single USB, it comes with a powerful and slim magnet that clips i...


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

I’m at a loss for words with this…

I’m at a loss for words with this company. I have contacted them numerous times and they always seem to get back to me. I want to he mad at them but the vibe I get is they are working hard to make a badass product but they lack time management and customer service skills. I want to hate them but every time I write a mean e-mail they get back to me explaining tue situation and I get hope.
My issue is far worse then others I accidentally purchased 2 of the carbon fiber models when I only wanted one. so I paid an extra thousand dollars on top of the initial thousand for a second product that I’ve never received. I have asked for a refund for The second product for I dont know how long, I even tried to bargain with then saying if they just sent me the product soon I would take both of them happily. But of course I have received nothing. I went to their new page. It says my orders are paid for in full but my orders are “unfullfilled” I’ve written them and heard nothing back.. Hopefully I hear something from this

12 May 2022
Unprompted review
Rated 1 out of 5 stars

I was scammed by this company

I was scammed by this company; non existing product full of lies on emails with delays. Go to your bank asap and file a complaint and try to recoup funds.

9 May 2022
Unprompted review
Rated 1 out of 5 stars

AVOID Slidenjoy, Portable and their future spawn

Order placed 4/31/21 (under Slidenjoy back then); Cyril from support confirmed "I have forwarded your data to the refund department who have placed you on the refund list." on 8/31/2021. Chatted 05/05/2022 with Archie (under Portabl; Slidenjoy webpage doesn't exist any longer), received EXACTLY the same wording. Further, my order was still active and not tagged for cancellation. Couldn't receive a tangible proof my order was cancelled or marked for cancellation+refund; billing contact is denied to customers. All I received was an email of chat transcript.
DEFINITELY SCAM.
AVOID SLIDENJOY, PORTABL, and all their future spawn.

5 May 2022
Unprompted review
Rated 1 out of 5 stars

They are now on Portabl.com

They are now on Portabl.com. I paid deposit in May 2016 and full amount October 2019 and still nothing. I wasn't even notified they changed the name - no communication. They refuse to send the device or refund. They are probably just hoping I will forget about the £500.

17 March 2022
Unprompted review
Slidenjoy logo

Reply from Slidenjoy

Hello there,

I am Laurent Wéry, the CEO of Portabl.

We have certainly been late on our deliveries and we are suffering from the worldwide shortage of electronic semi-components which has paralyzed even giants such as SONY or TESLA, we are sincerely sorry for this and we put ourselves in your place. Our product has been a victim of its own success, given the worldwide interest that has been shown in it very quickly.
I can only thank you once again personally, but cannot let you write information that is not true,
That is why I am responding personally to your comment, I hope you understand me.

We have communicated several times on the subject, our company is active and grows every day in its workforce as well as in its research and development,
You can find all the legal information on our website [www.portabl.com](http://www.portabl.com/). The address of our headquarters and our company number have not changed since the beginning of the adventure.

We can understand your frustration for not having receiving your Slide yet, but our offices are wide open, every day of the week from 9am to 5pm.

Many of you come to meet us and it is a pleasure for us to welcome you. We sell internationally and understand that not all of you are able to come through the door.

We fully understand your dissatisfaction with the fact that we were unable to deliver your product on time.
The product seems to satisfy all the people who have received it so far. ( [https://www.portabl.com/reviews](https://www.portabl.com/reviews) ) Every day we discover new unboxing videos from all over the world,
new tests carried out by journalists and new comments delighting us more than the others. This is a huge achievement for the team.

I ask you not to forget that we were a very small structure when we started and we started from a blank sheet of paper
to develop this triple screen. Unfortunately, we are not a multi-national company with unlimited financial means.

Our team does its best, on a daily basis, to produce a maximum number of units in the shortest possible time and to deliver all orders as soon as possible.
Please know that we are doing everything in our power to satisfy you and thank you once again for your trust.

Please do not hesitate to contact our customer service if you have any question [-support@portabl.com](mailto:-support@portabl.com) - (mentioning your order/contribution information).

Thank you very much,
Laurent

Rated 1 out of 5 stars

Scammed company

Replying here is not making your company innocent, you refused to reply my email s, over 2 years no emails reply from, June will be 5 years you tricked me to you make full payment
Now you are flagging my honest review stay away from this scam company are you going to give me compensation and my refund

10 March 2022
Unprompted review
Slidenjoy logo

Reply from Slidenjoy

Hello there,

I am Laurent Wéry, the CEO of Portabl.

We have certainly been late on our deliveries and we are suffering from the worldwide shortage of electronic semi-components which has paralyzed even giants such as SONY or TESLA, we are sincerely sorry for this and we put ourselves in your place. Our product has been a victim of its own success, given the worldwide interest that has been shown in it very quickly.
I can only thank you once again personally, but cannot let you write information that is not true,
That is why I am responding personally to your comment, I hope you understand me.

We have communicated several times on the subject, our company is active and grows every day in its workforce as well as in its research and development,
You can find all the legal information on our website [www.portabl.com](http://www.portabl.com/). The address of our headquarters and our company number have not changed since the beginning of the adventure.

We can understand your frustration for not having receiving your Slide yet, but our offices are wide open, every day of the week from 9am to 5pm.

Many of you come to meet us and it is a pleasure for us to welcome you. We sell internationally and understand that not all of you are able to come through the door.

We fully understand your dissatisfaction with the fact that we were unable to deliver your product on time.
The product seems to satisfy all the people who have received it so far. ( [https://www.portabl.com/reviews](https://www.portabl.com/reviews) ) Every day we discover new unboxing videos from all over the world,
new tests carried out by journalists and new comments delighting us more than the others. This is a huge achievement for the team.

I ask you not to forget that we were a very small structure when we started and we started from a blank sheet of paper
to develop this triple screen. Unfortunately, we are not a multi-national company with unlimited financial means.

Our team does its best, on a daily basis, to produce a maximum number of units in the shortest possible time and to deliver all orders as soon as possible.
Please know that we are doing everything in our power to satisfy you and thank you once again for your trust.

Please do not hesitate to contact our customer service if you have any question [-support@portabl.com](mailto:-support@portabl.com) - (mentioning your order/contribution information).

Thank you very much,
Laurent

Rated 1 out of 5 stars

they take the money

they take the money, they write long emails, they make promises, they never send a product - for years!!!!

Shame on you!

3 March 2022
Unprompted review
Slidenjoy logo

Reply from Slidenjoy

Hello Markus,

I am Laurent Wéry, the CEO of Portabl.

We have certainly been late on our deliveries and we are suffering from the worldwide shortage of electronic semi-components which has paralyzed even giants such as SONY or TESLA, we are sincerely sorry for this and we put ourselves in your
your place. Our product has been a victim of its own success, given the worldwide interest that has been shown in it very quickly.
I can only thank you once again personally, but cannot let you write information that is not true,
That is why I am responding personally to your comment, I hope you understand me.

We have communicated several times on the subject, our company is active and grows every day in its workforce as well as in its research and development,
You can find all the legal information on our website [www.portabl.com](http://www.portabl.com/). The address of our headquarters and our company number have not changed since the beginning of the adventure.
We can understand your frustration at not having received your Slide yet, but our offices are wide open, every day of the week from 9am to 5pm.

Many of you come to meet us and it is a pleasure for us to welcome you. We sell internationally and understand that not all of you are able to come through the door.

We fully understand your dissatisfaction with the fact that we were unable to deliver your product on time.
The product seems to satisfy all the people who have received it so far. ( [https://www.portabl.com/reviews](https://www.portabl.com/reviews) ) Every day we discover new unboxing videos from all over the world,
new tests carried out by journalists and new comments delighting us more than the others. This is a huge achievement for the team.
I ask you not to forget that we were a very small structure when we started and we started from a blank sheet of paper
to develop this triple screen. Unfortunately, we are not a multi-national company with unlimited financial means.

Our team does its best, on a daily basis, to produce a maximum number of units in the shortest possible time and to deliver all orders as soon as possible.
Please know that we are doing everything in our power to satisfy you and thank you once again for your trust.

Please do not hesitate to contact our customer service if you have any question [-support@portabl.com](mailto:-support@portabl.com) - (mentioning your order/contribution information).

Thank you very much,
Laurent

Rated 1 out of 5 stars

definitely a scam

ordered in october without so much as a confirmation email just a receipt. recently looked at other reviews here to see that people that ordered years ago still havent received theirs and that they have rebranded to Portabl to mislead new customers. have contacted both Slidenjoy and Portabl to request a refund and cancel my order and have been ignored by both.

dont order from them. thats hundreds of £ im likely never going to get back and a product that probably doesnt even exist.

edit: i have been added to the refund list and they are currently processing my refund with no available timeframe.

16 February 2022
Unprompted review
Slidenjoy logo

Reply from Slidenjoy

Hello,
The product exists, but we encountered many problems during the production process as you may have read on many articles.
But we managed to get rid of most of these problems and we have started the deliveries.
Sorry for the wait, we have a lot of requests, but we are doing our best to answer them as soon as possible.

Rated 1 out of 5 stars

The biggest scammers !

Absolutely the biggest scammers on kickstarter

Been trying for years to get my deposit back but just met with nothing but lies and 'weve directed this to our payment dept"

Such a promising idea but I've been fobbed off and scammed like others.

Tried to claim against Slidnjoy & kickstarter but nothing ever happened.

Please stay clear of these thieves

13 February 2022
Unprompted review
Slidenjoy logo

Reply from Slidenjoy

Hi,
We’re sorry to read that you feel scammed, our company is not a scam and never has been, we’ve encountered many problems during the production process as you’ve must have read it on many articles before commentating. But we’ve managed to get rid of most of those problems and we’ve started the deliveries. Already 300 Units have been delivered any many mores are on the way. If you have any questions about your order or anything related to it, please contact our customer support by live chat or email, our team will be glad to help you in the best delays.

Rated 1 out of 5 stars

Obscene non-negative experience

Like many others, I joined the project in 2016 and to date I have not received any product except three rebrands and a year of total absence, reappearing then claiming to have suffered an almost scam from those who had to produce the product but to date nothing has yet been shipped. Be wary of these people and do not order the product from their site because perhaps it will never arrive!

19 January 2022
Unprompted review
Rated 1 out of 5 stars

This can rival the greatest scam of any…

This can rival the greatest scam of any century. After nearly 3 years and out of pocket by a few hundred £££ I can truly say that I have fallen to the greatest con of all time. I’ve sent multiple emails and every time get the same response ‘we’ve had delays in finding resources, or ‘we’ve had delays because of this, that and the other’. Now it appears SlidenJoy have rebranded to Portabl.com who don’t event have the common courtesy to respond to communication with an automated email. Heard absolutely nothing. How can I get a full refund???

13 January 2022
Unprompted review
Rated 1 out of 5 stars

Nothing Delivered But Broken Promises

I placed my order (deposit) several years ago, back when it was still a Kickstarter project. I paid the remainder when they asked for it in 2019 (Order #153942) foolishly believing they were making progress. I have sent 3 emails in the last 6 months asking for an update; all have been ignored. After years gone by with nothing delivered but broken promises, I'm ready to admit that I have been scammed.

I'm going to give them until March 2022. After that, I plan to reach out to my consumer protection lawyer about any legal recourse I might have.

10 January 2022
Unprompted review
Rated 1 out of 5 stars

Slidenjoy

I ordered my slide in 2016. Since then I quarterly send mails when this will be delivered. I always hear that production starts, shipping starts etc but nothing happens.
Today I tried to send my quarterly mail > My Account is not available any more and seems to be deleted! No response via chat (although in working hours), Phone number is invalid.

Edit:
I am a step further. No responses from slidenjoy. After hours of search, I found that this is now called portabl and I have to re-activate my account. Order is still in process. Let`s see when I get my screens.

10 January 2022
Unprompted review
Rated 1 out of 5 stars

Avoid

Avoid, takes payment then doesn't deliver. I've been waiting since 2019.

4 January 2022
Unprompted review
Rated 1 out of 5 stars

Scam

Scam, I've placed my order in 2016 - never received anything

28 December 2021
Unprompted review
Slidenjoy logo

Reply from Slidenjoy

We can confirm that we are not a scam, that we are still active and have started deliveries. Actually we are even getting the first notice about our product. We are working hard to get you delivered as soon as possible!

Rated 1 out of 5 stars

I placed an order in spring of 2019 and…

I placed an order in spring of 2019 and paid in full in fall of 2019. Never have received the product. All I have ever gotten is excuses as to why they have not shipped anything. When I ask for a refund those emails get ignored. Then the multiple name changes to the company followed by a new website and never once a notice of any changes. This is a scam that they know how to continue to get people to order with a new fancy looking website but no product ever shipped. Avoid this company and if anyone knows or has done a class action lawsuit let us know so we can join in the the lawsuit to try to get some money back and completely shut down this scam company.

27 December 2021
Unprompted review
Slidenjoy logo

Reply from Slidenjoy

Hi, I can confirm you that you are on the refund list and we will proceed to refund soon. We are not a scam, we've started shipping as you can see on our social networks and website, if you need anything else please contact our customer support

Rated 1 out of 5 stars

when delievery?

Very strange that peoplewho have ordered a few months ago get a screen and people that have ordered more than 3 years ago dfo NOT get a screen. WHY?

27 December 2021
Unprompted review
Slidenjoy logo

Reply from Slidenjoy

Hi, sorry for the inconvenience, as we have communicated about it before we've had troubles during production and we've been delayed, to make up for this delay and try to satisfy everyone we deliver to our customers at a rate of one old customer delivered for one new customer delivered, be sure that we do our best to reduce the delivery time.

Rated 1 out of 5 stars

This is a scam

This is a scam. Placed my order back in 2017. It's December 2021 now. Been asking for a refund. First, they kept ignoring me. After persistent emailing, they responded and said they will refund my money when the first batch is shipped. I kept telling them there is no correlation between shipment and refund. Just return my money, you have not been able to ship in the last 5 years, there won't be any shipment for the next 5 either. Now they have blocked my email address.

27 December 2021
Unprompted review
Slidenjoy logo

Reply from Slidenjoy

Hi, I can confirm you that you are on the refund list and that we'll take care of it soon, your e-mail address hasn't been blocked and you still can contact our customer support if you need anything

Rated 1 out of 5 stars

Stay away from Slidenjoy

Stay away from Slidenjoy, aka, Portabl. Ordered it almost three years ago, every time I try to contact customer service, they have a new excuse. Do not order anything from them unless you can afford to lose a few thousand $$!

Edit: Reply to Your slide Comment:
After a few dozen fake promises, every time comes up with a new excuse and delays the shipment. It has been almost five years since I put in the initial deposit and a couple of years since the remaining payment, and still no update on production or delivery. There are many far better options in the market that are available right away.

This is a utter BS and a scam.

22 December 2021
Unprompted review
Slidenjoy logo

Reply from Slidenjoy

Hi Kushal, we're sad that you feel this way about us, currently we are doing our best despite the current situation (Covid, Semi-conductor shortage, alluminium shortage,...) but we have planned to ship a big batch of Slide for March 2022. So stay informed.

Rated 1 out of 5 stars

This company has Rebranded as portabl

This company has Rebranded as portabl. Everyone who paid, go to portabl.com to to get your slide. We have waited long enough.

14 December 2021
Unprompted review
Slidenjoy logo

Reply from Slidenjoy

The whole Portabl team feels sorry that you feel this way. Actually, we are shipping a lot of slides to costumers who ordered when it was named Slidenjoy but also costumers who ordered a few months ago so everybody can be happy about our company. You can contact us by e-mail if you want any extra-information.

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