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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
The team were outstanding. Quick to respond. Genuinely interested in my little query. Kept following up with updates and messaging me if it had improved. I felt heard and valued. Thank you. I would ha... See more
Company replied
I love it.Have challenges,bonus challenges for more points and meditation is very plesunt.I never do meditation before i have this ap,but now i love it and is help me a lot to relax after long work an... See more
Company replied
The app works very well to provide motivation for quests to keep mind and body active. Points earned from quests can be converted to many discounts or gift vouchers. Customer support, if you should ne... See more
Company details
- #12 of 114 best companies in Business-to-Business service
- #6 of 15 best companies in Human Resource Consulting
- #11 of 20 best companies in Income Protection Insurance Company
- #7 of 140 best companies in Insurance company
- #29 of 50 best companies in Life Insurance Agency
Written by the company
Health and wellbeing, made part of everyday life. YuLife is an employee benefit people actually love that is designed to help you live healthier, happier days by turning small, everyday actions into something that feels good and keeps you coming back. Move a little. Pause for a moment. Build healthy habits that fit into real life and grow over time. YuLife rewards progress, not perfection, so wellbeing feels supportive, motivating, and easy to stick with. Alongside the experience, YuLife brings your employee benefits into one simple, joyful app. It helps you understand what support is available and makes it easier to access wellbeing tools, rewards, and insurance-backed protection when you need it. Because inspiring life means helping people feel supported every day, and not just when something goes wrong.
Contact info
The Yuniverse, 12 Mallow St, EC1Y 8RQ, London, United Kingdom
- hello@yulife.com
- www.yulife.com
4.9
Excellent
871 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
YuLife is fun!
YuLife is a fun way of earning meaningful rewards whilst improving your well being. There are plenty of short term promotions which are imaginative and which encourage you to try different areas of well being. The app's interface is fun without being cringe or immature.
26 June 2025
Reply from YuLife
Thank you for this fantastic feedback, Colin! We appreciate you 🥰
Helpful when had log on problems
Helpful when had log on problems. Quick to respond.
Great to not be bombarded with emails!
30 June 2025
Fantastic Fitness App that Really Works!
I can't praise YuLife more, the app was provided by my employer some time ago but I have only been using to the full for the last two months. I wish I got into it sooner because it's brilliant and has definitely encourage me to improve my fitness - I now walk more and have started cycling to work again after a long gap. I had a hip replacement in January (2025) and am having another in September, the app is helping me immensely in getting through the first operation and prepare for the second. The daily challenges are great; the voucher awards are a welcome bonus.
Sadly, my employer is withdrawing from the YuLife scheme, this is really sad but I'll continue to complete the daily challenges notwithstanding. The app/YuLife is so good I'd be more than happy to pay a personal subscription, to continue as now; regrettably this is not possible.
I wish all the YuLife team well, they are great!!
18 June 2025
Reply from YuLife
Thank you John for this lovely review :) It's been a pleasure to have you in the Yuniverse, and I'm very glad to hear that you enjoyed it. Hopefully we will see you again in the future!
Step Query
I had a query about my steps not recording on YuLife Vs my Fitbit.
Fernanda was brilliant, even though it was after 10pm at night UK time. He went through and explain what the issue could be and followed it up the next day to ensure that everything was okay.
It was a lovely experience and all was resolved.
Fernanda - Many thanks - you put a smile on my face
25 June 2025
Reply from YuLife
Thank you for taking the time to leave this lovely review 🤩 I've passed on your thanks to Fernanda :)
Good Initiative
Quite a good initiative for companies - Yucoin redemption covers a good range of brands as well.
11 June 2025
Unprompted review
My issue was resolved in a timely…
My issue was resolved in a timely manner and the assistant was lpatient and understandable to my non technical abilities.
AMAZING
24 June 2025
It's important that people know that you are there for you like I did.
Amy the lady I messaged she was very very helpful she sorted everything out for me when I was going to give up and just leave it. I am really grateful that she was able to sort it out for me. Thank you.
20 June 2025
Reply from YuLife
Thanks for leaving Amy this lovely review; I've passed your message on, and I'm really glad everything was sorted for you 😊
Reply from YuLife
We appreciate you taking the time to leave this review, and we love having you onboard 🤩
Not getting any response
Not getting any response. Have called and left voicemails several times. No answer to an urgent query. Very poor customer service.
16 June 2025
Reply from YuLife
I’m so sorry to hear this. This is not the service level we pride ourselves on, and we’re reviewing this incident internally to prevent any further issues.
My colleagues have reached out to you via email, so I hope we have provided you with all the support and information you need, but if there’s anything further we can do for you, please let me know.
Excellent help in sorting out a problem…
Excellent help in sorting out a problem that i had
9 June 2025
Reply from YuLife
So glad to hear that everything got sorted, and we appreciate you leaving this review ☺️
This app is fantastic
This app is fantastic. It makes me move more. the Team at YuLife are very helpful. Quick response with all the info you need.
12 June 2025
Reply from YuLife
We're so glad you're enjoying your YuLife experience! Thanks for taking the time to leave this lovely review; we're always here if you need us 🤩
I had a connectitivty issue with my App…
I had a connectitivty issue with my App and the team sorted it for me promptly with clear instructions on how to correct this. Great service!
2 June 2025
Reply from YuLife
So glad to hear that everything got sorted; we're always here if you need us ☺️
the customer service was really great
6 June 2025
Reply from YuLife
So pleased to hear this! We're always here if you need us 😊
It's fun, it's free and you get money!
It's fun, informative, and the cherry at the top you make free money every day with things you normally do on every day!
30 May 2025
Reply from YuLife
It's great having you on board; thanks for taking the time to leave us a review! 💖
Getting and Giving is easy
Easy to use I love the ability to donate my points to worthy causes too. I enjoy the challenges and it is making me more conscious of my health.
21 May 2025
Reply from YuLife
Thank you, Fran, for this review! It's lovely having you onboard as a YuLifer 💜
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