YuLife Reviews 

914
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 80 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the mobile application is exceptionally useful, providing great motivation and wonderful rewards for maintaining a healthy and active lifestyle. Users find the platform to be an essential asset that seamlessly integrates into their daily routines. People also highlight the outstanding support team, noting their rapid response times and friendly, patient attitude when resolving technical issues. Consumers consistently express deep satisfaction with the efficient communication, helpful guidance, and professional assistance provided by staff members during every interaction. Reviewers appreciate how quickly questions are answered and problems are solved.

What people talk about most

Customer service

Consumers find customer service to be positive, frequently praising prompt responses, helpful agents, and... See more

Staff

Customers had positive experiences with staff, expressing great satisfaction with the helpful, polite, and... See more

Response time

Reviewers highlight great satisfaction regarding response time, frequently praising the prompt communication... See more

Application

Customers consistently note positive experiences with application, praising the motivating platform, amazing... See more

Service

People report positive experiences with service, often highlighting prompt responses and effective... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I love it.Have challenges,bonus challenges for more points and meditation is very plesunt.I never do meditation before i have this ap,but now i love it and is help me a lot to relax after long work an... See more

Company replied

Rated 5 out of 5 stars

The app works very well to provide motivation for quests to keep mind and body active. Points earned from quests can be converted to many discounts or gift vouchers. Customer support, if you should ne... See more

Rated 5 out of 5 stars

Robyn was amazing! Best customer service Iv experienced in a long time. She solved my issue with ease and was very knowledgeable of how to fix it. She went above and beyond with a follow up and vey fr... See more

Company replied

Rated 5 out of 5 stars

What a great app this is! Do your normal daily routine or challenge yourselves. Whatever it is, you can be rewarded for doing what your day entails. An incentive to keep fit and moving.

Company replied


Company details

  1. Business-to-Business service
  2. also in
  3. Human Resource Consulting
  4. Income Protection Insurance Company
  5. Insurance company
  6. Life Insurance Agency

Written by the company

Health and wellbeing, made part of everyday life. YuLife is an employee benefit people actually love that is designed to help you live healthier, happier days by turning small, everyday actions into something that feels good and keeps you coming back. Move a little. Pause for a moment. Build healthy habits that fit into real life and grow over time. YuLife rewards progress, not perfection, so wellbeing feels supportive, motivating, and easy to stick with. Alongside the experience, YuLife brings your employee benefits into one simple, joyful app. It helps you understand what support is available and makes it easier to access wellbeing tools, rewards, and insurance-backed protection when you need it. Because inspiring life means helping people feel supported every day, and not just when something goes wrong.


Contact info

4.9

Excellent

TrustScore 5 out of 5

914 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.9

All reviews

(914)

76 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great app

Love this app! Just wished my employer kept it going

10 September 2025
YuLife logo

Reply from YuLife

Thanks for being a great YuLifer; it's been a pleasure to have you onboard 💖

Rated 5 out of 5 stars

donation

i go the answer i need but i want to speak to a real person- which you say you do on e mails but you have no phone no-- too easy to donate in error by phone in my pocket it should have another level

11 September 2025
YuLife logo

Reply from YuLife

We appreciate you taking the time to leave this review. Your Customer Success Manager is going to reach out to your HR team and ask someone to get in touch with you to go through everything directly. We're all real people here at YuLife, and we're always here if you have any other questions 💖

Rated 5 out of 5 stars

Get The App - Don't Waste Time

Brilliant app.
And the staff are extremely professional, and ever so helpful. Top marks to Robyn and her colleagues who helped me with a query I had. If they could clone Robyn, I'd be the 1st to recommend that.

3 September 2025
YuLife logo

Reply from YuLife

Hey Alex, thank you for taking the time to leave this lovely review and giving Robyn a shout-out! We appreciate you, and we're always here if you have any other questions 😊

Rated 5 out of 5 stars

Good comms but issue still not resolved

Good comms but issue still not resolved

23 August 2025
YuLife logo

Reply from YuLife

We appreciate you taking the time to leave this review, and we'd love to make sure everything is working correctly for you. Please ping us a message in your app chat, and we'll make sure it gets sorted 😊

Rated 5 out of 5 stars

Love the daily goals

Love the daily goals, is like a friend reminding you to get out

1 August 2025
YuLife logo

Reply from YuLife

Thank you for leaving this lovely review 🤩 We're so glad to be the friend in your pocket, helping you build healthy habits!

Rated 5 out of 5 stars

I’ve had a fantastic experience using…

I’ve had a fantastic experience using the YuLife app. It’s incredibly intuitive and easy to navigate, making it enjoyable to track wellness activities and earn rewards. One of the standout features is the rewards system—it’s genuinely motivating. You earn YuCoin for completing simple activities like walking, meditating, or completing challenges, and you can redeem them for a wide range of vouchers and discounts. It adds a fun and meaningful incentive to stay active and mindful.

I also had an issue at one point, and the support team was exceptional—quick, helpful, and friendly. Highly recommend YuLife for anyone looking to boost their wellbeing in a fun and rewarding way!

6 August 2025
Rated 5 out of 5 stars

Brilliant platform and brilliant rewards

Made contact with a query via chat option, and received a response almost instantly. This always help to feel positive about a company, but the reality of it is, they're great anyway. Amazing offers and great ways to earn and keep active/motivated. So pleased my Organisation use them.

5 August 2025
Rated 5 out of 5 stars

Yulifing is the way to go!

So far, it's been an extremely pleasant experience! :)

5 August 2025
YuLife logo

Reply from YuLife

Welcome to the Yuniverse! We love having you onboard 🤩

Rated 5 out of 5 stars

Great incentive

It's reignited my competitive edge and bonus coins into the bargain.

1 August 2025
YuLife logo

Reply from YuLife

We love to see some healthy competition 💪🏻

Rated 5 out of 5 stars

My problem was investigated and where…

My problem was investigated and where they had to wait for technical i was informed of everything that was going on. Even with technical involved my problem got solved very quickly and both people i spoke to where very helpful and friendly

4 August 2025
YuLife logo

Reply from YuLife

Hey Elaine! Thanks for this lovely review; I'm so pleased that everything was sorted for you 😁

Rated 5 out of 5 stars

excellent service

excellent service, Elisabeth was so helpful.

31 July 2025
YuLife logo

Reply from YuLife

I'm so glad everything got sorted for you, Carol! Thanks for giving Elisabeth a shout-out 🥰

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