I love it.Have challenges,bonus challenges for more points and meditation is very plesunt.I never do meditation before i have this ap,but now i love it and is help me a lot to relax after long work an... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The app works very well to provide motivation for quests to keep mind and body active. Points earned from quests can be converted to many discounts or gift vouchers. Customer support, if you should ne... See more
Robyn was amazing! Best customer service Iv experienced in a long time. She solved my issue with ease and was very knowledgeable of how to fix it. She went above and beyond with a follow up and vey fr... See more
Company replied
What a great app this is! Do your normal daily routine or challenge yourselves. Whatever it is, you can be rewarded for doing what your day entails. An incentive to keep fit and moving.
Company replied
Company details
- Business-to-Business service
- also in
- Human Resource Consulting
- Income Protection Insurance Company
- Insurance company
- Life Insurance Agency
Written by the company
Health and wellbeing, made part of everyday life. YuLife is an employee benefit people actually love that is designed to help you live healthier, happier days by turning small, everyday actions into something that feels good and keeps you coming back. Move a little. Pause for a moment. Build healthy habits that fit into real life and grow over time. YuLife rewards progress, not perfection, so wellbeing feels supportive, motivating, and easy to stick with. Alongside the experience, YuLife brings your employee benefits into one simple, joyful app. It helps you understand what support is available and makes it easier to access wellbeing tools, rewards, and insurance-backed protection when you need it. Because inspiring life means helping people feel supported every day, and not just when something goes wrong.
Contact info
The Yuniverse, 12 Mallow St, EC1Y 8RQ, London, United Kingdom
- hello@yulife.com
- www.yulife.com
4.9
Excellent
914 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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The team were very helpful.
14 July 2025
Not great for small business
Not great for small business. The Analytics is only available when 10 or more employees have downloaded the app. We have 8 employees, so despite everyone downloading it, we're not able to access information that would be useful in determining how much use our employees are getting from the app. I think it will be something we end up cancelling soon.
15 July 2025
Reply from YuLife
Thank you for taking the time to leave this feedback; we really appreciate it. To ensure employee privacy under GDPR, we're unable to provide analytics data in the portal for teams with fewer than 10 members. However, we want to make sure that teams of all sizes are getting the most out of YuLife, so we're looking into this to see how we can support you, and someone will reach out to you directly to discuss it.
YuLife is fun!
YuLife is a fun way of earning meaningful rewards whilst improving your well being. There are plenty of short term promotions which are imaginative and which encourage you to try different areas of well being. The app's interface is fun without being cringe or immature.
26 June 2025
Reply from YuLife
Thank you for this fantastic feedback, Colin! We appreciate you 🥰
Helpful when had log on problems
Helpful when had log on problems. Quick to respond.
Great to not be bombarded with emails!
30 June 2025
Fantastic Fitness App that Really Works!
I can't praise YuLife more, the app was provided by my employer some time ago but I have only been using to the full for the last two months. I wish I got into it sooner because it's brilliant and has definitely encourage me to improve my fitness - I now walk more and have started cycling to work again after a long gap. I had a hip replacement in January (2025) and am having another in September, the app is helping me immensely in getting through the first operation and prepare for the second. The daily challenges are great; the voucher awards are a welcome bonus.
Sadly, my employer is withdrawing from the YuLife scheme, this is really sad but I'll continue to complete the daily challenges notwithstanding. The app/YuLife is so good I'd be more than happy to pay a personal subscription, to continue as now; regrettably this is not possible.
I wish all the YuLife team well, they are great!!
18 June 2025
Reply from YuLife
Thank you John for this lovely review :) It's been a pleasure to have you in the Yuniverse, and I'm very glad to hear that you enjoyed it. Hopefully we will see you again in the future!
Step Query
I had a query about my steps not recording on YuLife Vs my Fitbit.
Fernanda was brilliant, even though it was after 10pm at night UK time. He went through and explain what the issue could be and followed it up the next day to ensure that everything was okay.
It was a lovely experience and all was resolved.
Fernanda - Many thanks - you put a smile on my face
25 June 2025
Reply from YuLife
Thank you for taking the time to leave this lovely review 🤩 I've passed on your thanks to Fernanda :)
Good Initiative
Quite a good initiative for companies - Yucoin redemption covers a good range of brands as well.
11 June 2025
Unprompted review
My issue was resolved in a timely…
My issue was resolved in a timely manner and the assistant was lpatient and understandable to my non technical abilities.
AMAZING
24 June 2025
It's important that people know that you are there for you like I did.
Amy the lady I messaged she was very very helpful she sorted everything out for me when I was going to give up and just leave it. I am really grateful that she was able to sort it out for me. Thank you.
20 June 2025
Reply from YuLife
Thanks for leaving Amy this lovely review; I've passed your message on, and I'm really glad everything was sorted for you 😊
Reply from YuLife
We appreciate you taking the time to leave this review, and we love having you onboard 🤩
Not getting any response
Not getting any response. Have called and left voicemails several times. No answer to an urgent query. Very poor customer service.
16 June 2025
Reply from YuLife
I’m so sorry to hear this. This is not the service level we pride ourselves on, and we’re reviewing this incident internally to prevent any further issues.
My colleagues have reached out to you via email, so I hope we have provided you with all the support and information you need, but if there’s anything further we can do for you, please let me know.
Excellent help in sorting out a problem…
Excellent help in sorting out a problem that i had
9 June 2025
Reply from YuLife
So glad to hear that everything got sorted, and we appreciate you leaving this review ☺️
This app is fantastic
This app is fantastic. It makes me move more. the Team at YuLife are very helpful. Quick response with all the info you need.
12 June 2025
Reply from YuLife
We're so glad you're enjoying your YuLife experience! Thanks for taking the time to leave this lovely review; we're always here if you need us 🤩
I had a connectitivty issue with my App…
I had a connectitivty issue with my App and the team sorted it for me promptly with clear instructions on how to correct this. Great service!
2 June 2025
Reply from YuLife
So glad to hear that everything got sorted; we're always here if you need us ☺️
the customer service was really great
6 June 2025
Reply from YuLife
So pleased to hear this! We're always here if you need us 😊
It's fun, it's free and you get money!
It's fun, informative, and the cherry at the top you make free money every day with things you normally do on every day!
30 May 2025
Reply from YuLife
It's great having you on board; thanks for taking the time to leave us a review! 💖
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