I order a lot and I mean a LOT of tissue paper for my art. My latest order was dispatched promptly but it took so long to arrive l. I reached out to the support team and was promptly answered. Af... See more
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Awful I have been meaning to write this review for years. I ordered 100 save the date cards back in. 2016 and they arrived randomly about a year and a half after the actual wedding. Obviously it was... See more
I absolutely love Zazzle. I use them all the time, on a regular basis, mostly to design my own funny car bumper stickers. I like to make up my own funny slogans and love to watch peoples faces in my... See more
I love the personalised printed birthday cards. The colour, photographs and writing can be altered easily and the products look amazing as a final print! So professional. Sometimes coming from oversea... See more
Company details
Written by the company
Shop and Customise Millions of Products
Contact info
Redwood City, United States
- support@zazzle.com
- www.zazzle.com.au
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 88% of negative reviews
Typically replies within 1 week
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Excellent quality products and amazing…
Excellent quality products and amazing customer service.
I wanted a t shirt delivered in time…
I wanted a t shirt delivered in time before my grand daughter returned to london, after holidaying with us. Zazzle did everything in their power to make sure it happened, and it did in plenty of time. So happy, as was my grand daughter. Zazzle responded promptly and generously. Will go back there again
I received my order of coffee mugs,& 4…
I received my order of coffee mugs,& 4 were damaged,i sent 4 e mails,& heard nothing back,this is ridiculous,cant get hold of anyone,dont think ill be using them anymore!!!!!

Reply from Zazzle AU
Wow..What an amazing company Zazzle is!
Wow..What an amazing company Zazzle is!
My order is beyond beautiful and it was so quick and easy to make.
I just absolutely love the finished results.
Can’t recommend this Company enough!!!
Customer service and quality of products is outstanding.
I have dealt with Zazzle for many years now and am continually impressed with the items they produce. And they are not kidding - if you have a problem, they will fix it!
Genuinely impressed!
RESPECT & QUALITY
The quality of fabric, professional design & excellence in workmanship with my items was beyond excellent. I dealt with Cristina wonderful young lady. So far I have bought two body cushions covered in artwork print & two matching bed throws. The 2 rooms I am decorating look stunning. As for service there is none better. I was shown respect & courtesy on a phone chat & also with an email. I strongly endorse ZazzleAU
Loved dealing with Zazzle
Loved dealing with Zazzle. Excellent after sales and Customer Care service. A trustworthy Company worth recommendation. Ray Greenfield.

Reply from Zazzle AU
Will definitely be using these guys…
Will definitely be using these guys again! Beth went above and beyond for us after our wedding invitations went missing (not Zazzle issue). I will recommending them to my family and friends! Professional, understanding and all round professional to say we love Zazzle is an understatement!!!

Reply from Zazzle AU
I was most impressed with Customer…
I was most impressed with Customer Service in their response to the disappointing folder I ordered. Contact immediately after I posted a review, and refund issued within 2 days. As a courtesy I am not obliged to return the folder, which, living in Australia, would have been rather expensive. Thank you Fiona.

Reply from Zazzle AU
I have always been a fan of teeshirts…
I have always been a fan of teeshirts with witty sayings and have always been disappointed by most of such articles in production. Zazzle allows me to do it myself and never fails to provide quality products for me to create items with my stupid and/or positive messages for all the world to enjoy. Thanks Zazzle...you do it so well!

Reply from Zazzle AU
Best customer service I have ever had
Best customer service I have ever had! Very quick response to my enquiry. My item was initially lost in transit so they are sending me a replacement pet tag for free, with express shipping. Never had that happen before!
Fast and helpful customer support
After designing my own custom rubber stamp which was easy and fast to do
using the instructions given i was having trouble in checking out. I reached out by email to customer service and was promptly answered and my issue was rectified. I also accidentally ordered through the wrong country but customer support contacted me and organised the cancellation without any trouble.
Highly recommended.
Best customer support I have ever had
I received such efficient customer support from Zazzle that I would highly recommend the company to any one.
It wasn’t the product I purchased that…
It wasn’t the product I purchased that prompted me to leave 5 stars it was the quality of service received from the customer help team. Thank you again for your concern over my purchase.
Surprised by Zazzle's customer care
We are yet to receive our item, as the first shipping got lost in transit. However, both my husband and I were almost surprised by the true customer care service we received. A replacement order has been organised right away and as their courtesy, it will be shipped in an expressed manner. A situation can be frustrating, as in our case, but we are not at all disappointed. I would be happy to order from Zazzle again, knowing the customer is truly treated with care, something that has become a rare thing these days.
Was a great experience dealing with Zazzle …
Was a great experience dealing with Zazzle. I mistakenly ordered the wrong product and they went above and beyond, giving me a credit to reorder and delivered it to me a few days later.
Fantastic customer service
Fantastic customer service. My email was acknowledged quickly with an instant reply and made me confident knowing my product was on its way!
Would highly recommend Zazzle!
Excellent customer service
Excellent customer service, they went above & beyond today helping me, made my day.
It's lovely dealing with people like this.
Thanks
Excellent customer service
Excellent customer service. I enquired about an item in my order and received a response within a couple of hours. Keep up the great work you guys do.
Extremely satisfied.
Fantasic custoner service
I didn't receive my order on the due date. I waited for a couple of weeks, then emailed customer service.
The response was quick and solution was quicker.
Very happy with Zazzle's service
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