Zebpay Reviews 

75
•
TrustScore 2.5 out of 5

2.4

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Rated 1 out of 5 stars

It’s completely a spam crypto exchange I lost 30k loss on app investment on coins invested amount not getting any track on it .where is money was going no idea.no customer care support and response fr... See more

Rated 1 out of 5 stars

Tickets are being raised without consent, reminders are being dropped, when inquired on what's the issue or request for elaboration, the people who sent those mails disappear. No response whatsoever.... See more

Rated 5 out of 5 stars

Great features- I can do easy trading using Quick Trade or place advanced trades using the open order book exchange and in futures all in one app. I love the mutual fund like feature called CryptoPack... See more

Rated 1 out of 5 stars

Zebpay is complete fraud. They are deducting your purchased coins in the name of inactive account fee. My thousand of rupess are wiped out. Please do not trust these guys. Sell your complete asset and... See more

Company details

  1. Cryptocurrency Service

Information provided by various external sources

Buy/Sell Crypto in an instant in Australia and over 130 other countries at the most competitive rates


Contact info

You should know

2.4

Poor

TrustScore 2.5 out of 5

75 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.4

All reviews

(75)

15 reviews in the last 12 months

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Rated 1 out of 5 stars

Scammers

Scammers - they make it impossible to take money out. Luckily, I got a 'free' credit so haven't put actual money in there, but now what I bought with the free money is worth more and there's no way to get it out. Stay away.

17 April 2025
Unprompted review
Rated 1 out of 5 stars

They are fraud!

They are fraud.......Make changing in policy without informing the users and debiting their currency balance in the name of Account maintenance charges.

15 April 2024
Unprompted review
Rated 1 out of 5 stars

Stay away from these guys

Stay away from these guys. They are just short of thieves. Wish I could give them 0 stars. Once you get in they make it incredibly hard for u to get out. And rob you of all your crypto assets in the process. Dealing with them is like banging your head against the wall. The fact that they are absolute idiots also doesn’t help.

16 September 2024
Unprompted review
Rated 1 out of 5 stars

Sub pay has tried to steal from me

My choice for the amount of stars that I give was not legitimately given to me as I was forced to select at least one star I tried contacting this company who tried to take money out of my bank account. I do not deal in cryptocurrency, nor have I ever heard of this company before I’m not tech savvy so to force me to have to contact support through online means has me confused but that’s OK. I want no dealings with this company. I will just simply block them from my credit card and I will write a Google review on them and how they’re saving trying to take money out of peoples bank account because I’ve never signed up for anything for Zeb pay yet here we are with two transactions that were declined thankfully But to contact customer support that’s not good business management if you ask my opinion, especially when dealing with any kind of financial situation, whether it be bitcoin Coinbase or whatever because if you’re dealing with my transactions, I want to speak to someone at least over the phone so enjoy your one star Zeb pay because that’s all you’ll ever get from Me

14 February 2025
Unprompted review
Rated 5 out of 5 stars

I have been a customer since 2021

I have been a customer since 2021, they offer the best service in India. And they are evolving day by day, offering lending, futures, crypto packs and all. Never faced any issues with them. Now they offer instant deposits too. My amout got credited in less than a minute.

13 December 2024
Rated 5 out of 5 stars

10 Years of bringing Bitcoin to India

Great features- I can do easy trading using Quick Trade or place advanced trades using the open order book exchange and in futures all in one app. I love the mutual fund like feature called CryptoPacks which lets me invest in Bitcoin and other themes in one click. I also lend my tokens to avoid the membership fee charge. ZebPay is upfront about the fee and does send me reminders about it if I don’t have an active lending contract or haven’t traded in the past month so I can trade or lend to avoid the charges.

11 December 2024
Unprompted review
Rated 1 out of 5 stars

This company is a fraud

This company is a fraud. If you want to lose your money or donate it to a scam, then you can invest here. This company has a record of closing down and disappearing. Between 2020 and 2022, they took a lot of money from people and then shut down. I invested over 50,000 INR in Bitcoin and have all the receipts. Once they resumed business, they marked my account balance as zero, even though the value of my Bitcoin was over 300,000 INR.

Another red flag is that they don't have any contact numbers—everything is handled via email so no one can record them. Their email team replies quickly, but remember, once the value of Bitcoin goes up, they will run away with people's money.

17 July 2024
Unprompted review
Rated 1 out of 5 stars

Worst app i have ever experienced

Worst app i have ever experienced . Crypto deposits take no time in any other app but on zebpay it always delays the deposit i have faced this problem many times but this time its been 8 days i havent got my crypto EOS token even after many mails and all they ask you to create ticket when you create ticket they close it without any resolution . Current ticket - 1360037

14 June 2024
Unprompted review
Rated 1 out of 5 stars

Please move to WazirX

Please move to WazirX , this is Screwed up app. No support , some messed concept of level 1,2,3 kyc. Level one kyc . basically is a scam. Level2 kyc will damn require your papers from
Birth onwards . The whole idea of the app is the allow users to freely deposit money and Fiat. But make it almost brutally painfully difficult to withdraw Fiat or crypto.
Your money and Fiat will be stuck here on this platform.

25 May 2024
Unprompted review
Rated 1 out of 5 stars

Worst crypto trading app

Worst crypto trading app. They simple freeze accounts saying rekyc, kyc level enhancement and NCRP complaints. Never listen to customers personal emergencies for the funds.
Pathetic exchange I've ever seen

25 May 2023
Unprompted review
Rated 1 out of 5 stars

Zebpay is complete fraud SCAMMER FAKE

Zebpay is complete fraud. They are deducting your purchased coins in the name of inactive account fee. My thousand of rupess are wiped out. Please do not trust these guys. Sell your complete asset and move to another exchange. I dont think their operations are ethical and legal. India is country where nothing happens even if somebody cheat a common man. This is another great example of zebpay. Bankrupt company again came in business to steal your hard earn SCAM ALERT SCAMMER FAKE SCAMMER FAKE SCAMMER FAKE SCAMMER FAKE SCAMMER FAKE SCAMMER FAKE SCAMMER FAKE SCAMMER FAKE SCAMMER FAKE SCAMMER FAKE SCAMMER FAKE SCAMMER FAKE SCAMMER FAKE SCAMMER FAKE SCAMMER FAKE SCAMMER FAKE SCAMMER FAKE SCAMMER FAKE SCAMMER FAKE SCAMMER FAKE SCAMMER FAKE SCAMMER FAKE SCAMMER FAKE SCAMMER FAKE SCAMMER FAKE SCAMMER

25 May 2024
Unprompted review
Rated 1 out of 5 stars

It’s completely a spam crypto exchange…

It’s completely a spam crypto exchange I lost 30k loss on app investment on coins invested amount not getting any track on it .where is money was going no idea.no customer care support and response from there end.don’t invest and trade on Zebpay anymore.now they deleted everyone bank account also need new verification locked everyone’s money on it now.no widrawal no deposits no trading till it’s clear.not accepting pdf .if given jpg files it’s rejected.

18 April 2024
Unprompted review
Rated 1 out of 5 stars

Zebpay is complete fraud

Zebpay is complete fraud. They are deducting your purchased coins in the name of inactive account fee. My thousand of rupess are wiped out. Please do not trust these guys. Sell your complete asset and move to another exchange. I dont think their operations are ethical and legal. India is country where nothing happens even if somebody cheat a common man. This is another great example of zebpay. Bankrupt company again came in business to steal your hard earn money.

2 April 2023
Unprompted review
Rated 1 out of 5 stars

It's a fraud co.

It's a fraud co.
It is a dishonest co. who empty customers account slowly slowly. By the time people find out, the account is already halved.

7 December 2023
Unprompted review
Rated 1 out of 5 stars

Scamming Customers in name of…

Scamming Customers in name of Membership Fees. My friend had Rupees 70000 in Dogecoin, Zebpay stole it in name of membership fees. We at Shiva Realty and Katemodel Consultants have 7 employees having blocked account in name of KYC. The customer care is pathetic.

15 November 2023
Unprompted review

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