Zebpay Reviews 

75
•
TrustScore 2.5 out of 5

2.4

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Rated 1 out of 5 stars

It’s completely a spam crypto exchange I lost 30k loss on app investment on coins invested amount not getting any track on it .where is money was going no idea.no customer care support and response fr... See more

Rated 1 out of 5 stars

Tickets are being raised without consent, reminders are being dropped, when inquired on what's the issue or request for elaboration, the people who sent those mails disappear. No response whatsoever.... See more

Rated 5 out of 5 stars

Great features- I can do easy trading using Quick Trade or place advanced trades using the open order book exchange and in futures all in one app. I love the mutual fund like feature called CryptoPack... See more

Rated 1 out of 5 stars

Zebpay is complete fraud. They are deducting your purchased coins in the name of inactive account fee. My thousand of rupess are wiped out. Please do not trust these guys. Sell your complete asset and... See more

Company details

  1. Cryptocurrency Service

Information provided by various external sources

Buy/Sell Crypto in an instant in Australia and over 130 other countries at the most competitive rates


Contact info

You should know

2.4

Poor

TrustScore 2.5 out of 5

75 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.4

All reviews

(75)

15 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

first impression is the last impression

I tried to add my PAN card to get verified, but I am stuck at this stage itself, not able to proceed. not able to upload the PAN card.

How can I trust these people with my money if they cant ensure smooth on-boarding of clients. can imagine what kind of issues I will face at withdrawals.

Also verification is not allowed from website and can be done from app only.

2 March 2021
Unprompted review
Rated 1 out of 5 stars

Zebpay UK, OTP and login issue going on for weeks now

Unable to login to Zebpay UK, due to OTP issues for more than couple of weeks now. Tried liaising with the customer care but no luck so far and they request for videos or screen shots for proof multiple times. Not sure if this will be resolved up by the Zebpay team any time soon as lot of users are struck with this OTP issue currently.

15 February 2021
Unprompted review
Rated 1 out of 5 stars

Don't trust them, their services sucks

Don't trust them.. their services sucks. I'm not able to sell/transfer my holdings from last 2 weeks I've losed over 20% in my holdings. I've raised 5 tickets till then & still my issue is pending. They don't have chat or direct customer service. Its better use other platform.

20 January 2021
Unprompted review
Rated 5 out of 5 stars

zebpay practical review i am a user of this app from past couple of years

zebpay is really good app expert traders and begginer traders .
Fast and instant withdrawals and deposits.i like this app too much invested a lot and made a lot profits without any problem or issue.
The drawback is only sometimes by a lot of traffic orders of buying n selling take a bit more time .rest of the things in app are useful.
simple interface that will ease anybody to use .
i highly recommend it.

16 December 2020
Unprompted review
Rated 1 out of 5 stars

If you read their other reviews also

If you read their other reviews also, you can find they have a pathetic customer service. I am their customer since 2017 but in case of difficulty, I never receive any response from them before 48 hours. This time my bitcoin has been stuck in the wallet I can't sell or send it to anybody. Its been over 72 hours but nobody replied me yet. I don't understand what shall I do?????my registered email with them is a_shim03 at yahoo.co.in. As per my crypto lawyer after one week I'll send legal notice to AWLENCAN INNOVATIONS INDIA LIMITED

14 August 2020
Unprompted review
Rated 1 out of 5 stars

Worst company to ever signup with

Worst company to ever signup with. When you put bitcoin on their wallet consider it gone, they eat away forks, never provide private keys to user. Doesn't care about core concept of cryptocurrency's privacy and true ownership of user.

30 August 2018
Unprompted review
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