I ordered a pair of eyeglasses through Zenni Optical based on recommendations from friends. It's been a fantastic experience. I love how to frames aren't based on some brand, but around shape or weigh... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My stepfather recommended Zenni to me after my eye exam this year. He’s something of an Insurance Whisperer, so I’ve been well-trained not to agree to pay for anything until I’ve talked to him. Sure e... See more
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Absolutely thrilled with my purchase! Do not hesitate, buy yours now! I recently ordered four pairs of glasses from Zenni, all with transition bifocal lenses and the anti-reflective ID guard coatin... See more
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Two yers ago, I ordered prescription glasses from another online retailer. That experience was awful from the beginning. It took more than a month to receive my order and when my glasses finally arriv... See more
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Company details
About Zenni Optical
Written by the company
In 2003 Zenni started as a small, homegrown business in Northern California and has morphed into an e-commerce success story with over 50 million frames sold to customers all over the world. In this journey, we continue to innovate but our commitment remains the same: we help people “See better and live better.”
Ready to revolutionize the way you buy glasses? At Zenni, we believe everyone should have access to high-quality, affordable eyeglasses. With over 4,000 frames and prices starting at $6.95 for single-vision prescription glasses, you don't have to limit yourself to just one pair when you order glasses online. Express all facets of your personality with our low-priced eyeglasses and sunglasses in every style, shape, and color imaginable.
Contact info
448 Ignacio Blvd, #332, 94949, Novato, United States
- 800-211-2105
- service@zennioptical.com
- www.zennioptical.com
4.5
Excellent
166k reviews
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Quality glasses- great price
I was skeptical of ordering online at first, so ordered one pair to check out the process. It was easy, not confusing and fast. I ordered progressive, transitional lens and everything was correct! They fit and look great. I ordered a second pair, sunglasses and they were perfect also. I can now afford to have spare pairs. Thank you Zenni Optical for your service.
19 April 2026
Reply from Zenni Optical
Thank you for your review, Diane. We are absolutely delighted to hear that although you were initially skeptical about ordering online, you found our process to be so easy, clear, and fast. It is wonderful to know that your first pair of progressive, transitional lenses was absolutely correct, fit perfectly, and looked great, and that your second pair of sunglasses was just as perfect! Providing high-quality, affordable eyewear that allows you to easily own spare pairs is exactly what we strive for, and your fantastic feedback means a lot to our team!
Reply from Zenni Optical
Thank you for your review, Jani. We are absolutely thrilled to hear that you are so pleased with the good quality of our frames and that your order was delivered to you so quickly. Knowing that you love this style enough to reorder it for the third time means a lot to our team, and we are incredibly grateful for your continued trust and loyalty!
I liked how easy they were to order
I liked how easy they were to order. The paid for expedited delivery was no faster than a regular order from other sites.
The glasses are sturdy and seemingly durable.
They have a problem w the sides. The vision seems warped unless staring right into the center. Will order again if emergency or for fashion, not dependable for full coverage vision
17 April 2026
Reply from Zenni Optical
Thank you for your review Angelina. We are pleased to hear that you liked how easy our glasses were to order and that you found them to be sturdy and durable. However, we sincerely apologize that your expedited delivery was not faster than regular shipping, and that you are experiencing warped vision unless staring directly into the center of your lenses. We understand how disappointing this is, and we want to ensure your vision is properly supported.
Your satisfaction is very important to us, and we’d love to investigate this further to resolve it for you. Please reach out to us with your order number and original written prescription via email at service@zennioptical.com, by phone at 1-800-211-2105, through our website chat, or on social media. We're here to help you!
Reply from Zenni Optical
Thank you for your review, Margaret. We are absolutely thrilled to hear that you love your very nice new frames and that you had such a wonderful experience with our fast service and good prices. Providing stylish, high-quality eyewear at an affordable value alongside speedy delivery is exactly what we strive for, and your fantastic feedback means a lot to our team!
Everything was wonderful
Everything was wonderful! I love how easy it is to make a return or exchange. Customer service is great and making it so easy…unlike some other companies!
18 April 2026
Reply from Zenni Optical
Thank you for your review, Angela. We are absolutely thrilled to hear that everything was wonderful with your experience and that you love how easy it is to make a return or exchange with us. Providing helpful, top-notch customer service and ensuring our processes are seamless and hassle-free is exactly what we strive for, and your fantastic feedback means a lot to our team!
Reply from Zenni Optical
Thank you for your review, Beth. We are absolutely thrilled to hear that you had such a smooth and easy experience shopping with us and that you loved exploring our wide variety of great styles to choose from. Providing a user-friendly process and a diverse, fashionable selection of frames at an unbeatable value is exactly what we strive for, and your fantastic feedback means a lot to our team!
Reply from Zenni Optical
Thank you for your review. We are absolutely thrilled to hear that we hit the mark for you and that you found our selection, pricing, and service to be excellent in every category. Providing a top-tier variety of stylish frames, unbeatable value, and outstanding service is exactly what we strive for, and your fantastic feedback means a lot to our team!
Zenni Optical has great quality glasses at affordable prices!
Zenni Optical truly has great quality glasses and frames at affordable prices. The anti scratch coatings really work so your lenses remain clear and scratch free with normal use. Very happy with my glasses from Zenni!
18 April 2026
Reply from Zenni Optical
Thank you for your review, David. We are absolutely thrilled to hear that you are so happy with your new glasses and that you found our frames and lenses to be of great quality at such affordable prices. It is especially wonderful to know that our anti-scratch coatings are working perfectly to keep your lenses clear and scratch-free with normal use. Providing durable, dependable eyewear with advanced protective coatings at an unbeatable value is exactly what we strive for, and your fantastic feedback means a lot to our team!
Usually great experience
Usually great experience. This time my lenses are not correct. Completely wrong prescription
18 April 2026
Reply from Zenni Optical
Thank you for your review, Jennifer, and we truly appreciate your loyalty over time. While we are glad to hear you usually have a great experience with us, we are so sorry to learn that the lenses on your latest order are not correct and that you received the completely wrong prescription. We understand how frustrating this is, as we always want to ensure your vision is properly supported, and we sincerely apologize for this disappointing experience.
Your satisfaction is very important to us, and we would love to investigate this further to resolve it for you. Please reach out to us with your order number and a copy of your original written prescription via email at service@zennioptical.com, by phone at 1-800-211-2105, through our website chat, or on social media. We're here to help you!
The eyewear quality and the time it…
The eyewear quality and the time it took me to receive my order
25 April 2026
Reply from Zenni Optical
Thank you for your review, Armesha. We are absolutely thrilled to hear that you are so pleased with the outstanding quality of your new eyewear and the quick turnaround time it took to receive your order. Providing high-quality, durable glasses alongside fast and reliable shipping is exactly what we strive for, and your wonderful feedback means a lot to our team!
Make changes before glasses are shipped.
18 April 2026
Reply from Zenni Optical
Thank you for your review, James. We love to further understand what happened and assist you. Please feel free to reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, through our website chat, or on social media. We're here to help you.
Reply from Zenni Optical
Thank you for your review, John. We are absolutely thrilled to hear that you love your new glasses and that they are working out so great for you. It is especially wonderful to know that our team was able to detect the prescription error before your glasses were made. Ensuring absolute accuracy so you can enjoy perfect vision is a top priority for us, and your kind words about our detail-oriented service mean a lot to our team!
Nice choice of frames at reasonable…
Nice choice of frames at reasonable price. Quick turnaround.
24 April 2026
Reply from Zenni Optical
Thank you for your review. We are absolutely thrilled to hear that you had such a great experience with our nice choice of frames and that you found them to be offered at such a reasonable price. It is wonderful to know that you also enjoyed a quick turnaround with your delivery. Providing an outstanding variety of stylish, affordable eyewear alongside speedy service is exactly what we strive for, and your fantastic feedback means a lot to our team!
Reply from Zenni Optical
Thank you for your review, Diane. We are absolutely thrilled to hear that your glasses are always perfect and that you cannot imagine getting your eyewear anywhere else. Providing consistently flawless glasses and an exceptional experience is exactly what we strive for, and your incredible loyalty and support means a lot to our team!
Reply from Zenni Optical
Thank you for your review, Michael. We are absolutely thrilled to hear that your experience was accurate and fast, and that you are happy with our great pricing on your custom, made-to-order glasses. Providing high-quality, personalized eyewear quickly and at an affordable value is what we love to do, and your fantastic feedback means a lot to our team!
Perfect service and delivery on time !
18 April 2026
Reply from Zenni Optical
Thank you for your review, Pauline. We are absolutely thrilled to hear that you experienced perfect service and that your new glasses were delivered right on time. Providing a seamless shopping experience and prompt, reliable delivery is exactly what we strive for, and your wonderful feedback means a lot to our team!
Not Fabricated in California.......
I was under the impression the glasses were fabricated in California, as the website says nothing about China. They took far longer to receive than I originally thought. The frames fit well and seem good quality, and the lenses have worked well for my husband, who is living in a group home. He had broken his previous frames in a fall. I would recommend them as they seem to be ideal for his situation.
18 April 2026
Reply from Zenni Optical
Thank you for your review! We truly appreciate your feedback and are so glad to hear that the frames fit well, are of good quality, and are working out so wonderfully for your husband in his group home. While our design and customer service headquarters are based in California, our state-of-the-art manufacturing facility is located overseas to ensure we can keep our custom prescription glasses as affordable as possible. We are very sorry that your order took longer to arrive than you expected and apologize for the delay. Hearing that these glasses are ideal for his needs and that you would recommend us means a lot to our team!
Product was really good
17 April 2026
Reply from Zenni Optical
Thank you for your review. We are absolutely thrilled to hear that you are so pleased with your new glasses and that you found our product to be really good. Providing high-quality, excellent eyewear is exactly what we strive for, and your wonderful feedback means a lot to our team!
Happy customer
I ordered a pair of eyeglasses through Zenni Optical based on recommendations from friends. It's been a fantastic experience. I love how to frames aren't based on some brand, but around shape or weight. There are so many options for frames and lenses to choose from. I paid probably less than a third of the price from a local optometry shop. I am very happy with my glasses and I'm going to order another pair. I highly recommend this company if you're thinking of buying glasses.
24 May 2026
Unprompted review
Reply from Zenni Optical
Thank you for your review! We are absolutely thrilled to hear that your first experience ordering with us—based on your friends' recommendations—has been so fantastic. It is wonderful to know that you love our extensive selection of frames and lenses, especially how you can search by shape and weight rather than just brand names. We are also delighted that we could help you save so much compared to local optometry shops, and we are incredibly grateful for your high recommendation and plans to order another pair of glasses. Your amazing support means a lot to our team!
I love them!
17 April 2026
Reply from Zenni Optical
Thank you for your review, Benjamin. We are absolutely thrilled to hear how much you love your new glasses. Providing eyewear that you truly love is exactly what we strive for, and your wonderful support means a lot to our team!
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