Zombie Vapes Reviews 

498
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Evaluating 59 reviews, most reviewers were somewhat happy with their experience overall. Customers consistently praise the excellent service provided, often highlighting the great quality of products and competitive prices. Many people frequently mention fast delivery, appreciating the good quality of vape liquids and other items that match their descriptions. However, some customers also noted significant issues with contacting the company, reporting that emails go unanswered or bounce, and phone numbers are unresponsive. A few other people also felt that orders were frequently delayed or unfulfilled, with some receiving incorrect or missing items, leading to frustration and a lack of resolution.

What people talk about most

Delivery service

Clients share ambiguous opinions on delivery service, with many reviewers praising the fast and quick... See more

Product

Customers consistently note ambiguous experiences with product, with many praising the quality and flavor of... See more

Order

Reviewers highlight negative aspects of order fulfillment, with many reporting that their orders never... See more

Service

Users describe positive interactions with service, with many reviewers consistently praising the excellent... See more

Customer communications

Consumers express significant frustration with the lack of effective contact methods. Many reviewers report... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Used the company for years great products at a good price, only thing that let's them down virtually no way of contacting them if a issue arises, website says live chat no such option, nobody responds... See more

Rated 5 out of 5 stars

Great service. Easy ordering on line, I always buy X3 100ml and then qualify for free 2nd class delivery. I don't bother shopping around because I'm more than happy with service, the price and lov... See more

Rated 5 out of 5 stars

Was worried about placing first order but presently surprised order received in good time and strength avaliable has work wonders . Definitely will be ordering again

Rated 5 out of 5 stars

Don’t buy my liquids from anywhere else, fast delivery, kept up to date with progression of order and delivery. Flavours of vape liquids are really good. A+++++++++++++++++++++++ all round. 🙂🧟‍♀️


Company details

  1. #116 of 120 best companies in Vaporiser shop

Written by the company

We have been infecting vapers with good flavours since 2017, but don't worry, we have the antidote! In the dawn of an apocalypse, you have what you need from Zombie Vapes.


Contact info

3.5

Average

TrustScore 3.5 out of 5

498 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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3.5

All reviews

(498)

54 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Normally you're spot on but this time I was let down

Normally you're spot on. This time was bad, I ordered at 6.30am on Wednesday, paid for a 1st class next day upgrade (said it was free on my order which it wasn't), and it didn't arrive until midday on Saturday. It wasn't the royal mail either, you took far too long to dispatch. Once they had it, the parcel arrived quickly.

25 September 2025
Rated 5 out of 5 stars

Zombie licking good !!!!

Don’t buy my liquids from anywhere else, fast delivery, kept up to date with progression of order and delivery. Flavours of vape liquids are really good.
A+++++++++++++++++++++++ all round. 🙂🧟‍♀️

26 August 2025
Rated 2 out of 5 stars

Ordered 4114705816745231 and no…

Ordered 4114705816745231 and no communication after i paid. Tried to contact several ways including email which was returned. So no order received but money taken not sure what is going on but not a happy customer.
paid through viva.com cant get hold of them or zombie vapes

23 August 2025
Unprompted review
Rated 1 out of 5 stars

Paid for my order hours before the cut…

Paid for my order hours before the cut off time on 7th August. Paid extra for 24hr tracked hoping my order would be here the next day like I paid for. Received nothing. Order states it's unfulfilled. Contact details are non existent; phone goes straight to voicemail and email sent back to me as the address does not exist. This was my first time using Zombie Vapes and I'm not impressed. Avoid if you can.

8 August 2025
Unprompted review
Zombie Vapes logo

Reply from Zombie Vapes

Hi Holly,

Our cut off time varies dependant on what time we drop off our parcels to the Royal Mail depot. We had just sent our parcels to Royal Mail right before you ordered, however we did send it by 24 hour Friday morning. We will be more than happy to send you out some free e liquids or refund your postage if that helps.

Many thanks for raising a concern,

Kind regards.

Rated 1 out of 5 stars

last few orders have been late and had…

last few orders have been late and had to be followed up several times. This last order is now 4 days old without any contact. I have tried to email them but the emails are returned as not deliverable. A new company is shown on the credit card statement. really don't know what's happening here but I suggest giving them a miss until they get their act together

7 August 2025
Unprompted review
Zombie Vapes logo

Reply from Zombie Vapes

Hi Tony,

We didn't receive your email because we forgot to have auto renew on our domain/email server and it had expired. If you have any issues with your order please don't hesitate to email again as this issue has since been resolved.

Kind regards,

Zombie Vapes.

Rated 5 out of 5 stars

Reliable service

I've always had great service from zombie vape. Fast delivery and well packed. Thank you 😀

28 July 2025
Zombie Vapes logo

Reply from Zombie Vapes

Hi Shelagh,

many thanks for leaving us kind feedback, its always appreciated :)

Kind regards,

Zombie Vapes.

Rated 1 out of 5 stars

DONT BUY from this company online


I haven’t received any oil
Royal Mail have not received it from the company
And despite all the emails and phone messages I have left, nobody contacts you
A REALLY TERRIBLE WAY TO TREAT LOYAL CUSTOMERS AND TAKE THEIR MONEY

23 July 2025
Zombie Vapes logo

Reply from Zombie Vapes

Hi Jean,

We have contacted you to let you know the flavour was out of stock, however we have since fulfilled your order and included free e-liquids as compensation.

Kind regards,

Zombie Vapes.

Rated 1 out of 5 stars

Didn’t receive the order

Didn’t receive the order, no response to email, no response to given WhatsApp number on the website.

Really a shame because the last few times I ordered it was great. Won’t be ordering again.

25 July 2025
Zombie Vapes logo

Reply from Zombie Vapes

Hi Chris,

I can see your order was delivered shortly after writing this review. Sincere apologies this didn't go as expected.

Kind regards,

Zombie Vapes.

Rated 5 out of 5 stars

Great shop and yummy flavours

I think zombie vapes shortfill flavours are some of the best out there, and I have tried a few. Nice easy website to find what you want easy payment options and good delivery times. Only negative is the odd occasion I have had a order not quite right.

27 June 2025
Rated 1 out of 5 stars

Do not buy if you use a pod system!

Very disappointed,used zombie vapes via Amazon when I had a coil system. I recently changed to a pod system found that 50/50 work but unfortunately zombie eliquid 50/50 blows the pods after two days use. So instead of saving money, I've wasted it instead three juices I can't use and not too mention replacing my pods.

31 May 2025

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