I bought a Zyliss cake pan with a spring. Unfortunately, the spring stopped working. Zyliss was informed and responded in good time. I sent over the photos and Zyliss responded with an exchange for an... See more
Company replied
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Review summary
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Reviews shaping this summary
I had an issue with my first order. Not the companies fault. Emails were sent out asking for a review when I had not received the griddle pan. I emailed and explained I had not received the or... See more
Company replied
It was easy to order, the order arrived quickly. The knife looks exactly as advertised, and I like the weight of the handle while cutting vegetables. I will be purchasing a larger knife of the same ma... See more
Company replied
We had an old zyliss Y peeler for many years, bought a replacement when it broke but the style had changed slightly, & was narrower, now this appears to have returned to the old style Y peeler - perfe... See more
Company replied
Company details
- #67 of 94 best companies in Kitchenware Shop
- #192 of 240 best companies in Homewares Shop
- #8 of 10 best companies in Knife Shop
Written by the company
Shop the Zyliss range of kitchenware, kitchen utensils and accessories. Our exceptional selection of beautifully designed, award-winning kitchen tools is available with free delivery on orders over £35 in the UK.
Contact info
DK Household Brands, Bridge House, Eelmoor Road, GU14 7UE, Farnborough, United Kingdom
- 01252 828000
- ecommerce.orders@dkhouseholdbrands.com
- www.zyliss.co.uk
4.4
Excellent
288 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 58% of negative reviews
Typically replies within 48 hours
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Best in the market
I already have one of these jar openers and it’s the best one to use on jars, bottles etc. So I bought 2 more for friends who also suffer from arthritis. Great item thankyou
2 January 2025
Don’t use Royal Mail for delivery’s…
Don’t use Royal Mail for delivery’s They are Crap!!!!! I received my Cheese Knife on the 2.1.25 15 days after ordering it.
B. Kemp
19 December 2024
Reply from Zyliss UK
Hello Brian, sorry for your delayed order however we as a business use Royal Mail as they offer the Age Verification service which is necessary for the sale of Knifes. As you can imagine Christmas is an extra busy period for us and Royal Mail, with likely more delays than usual.
Frying pan arrived very quickly and was…
Frying pan arrived very quickly and was very well wrapped
18 December 2024
Great product
13 December 2024
Amazing kitchen tools that are sturdy…
Amazing kitchen tools that are sturdy and attractive
11 December 2024
Fantastic………
19 December 2024
Quality counts
Easy to navigate website, efficient service, prompt delivery, quality items.
9 December 2024
Very Good!!
9 December 2024
Zyliss E920250
Zyliss E920250
10 butter knives come rust, 3 x mailed in 1 month after-sales service does not exist at zyliss
10 December 2024
Unprompted review
unusual products great service
25 November 2024
Appaling customer service
Nothing wrong with product .. However… sent 2 emails to ask for a return… and still no reply….. Appalling customer service service
22 November 2024
Reply from Zyliss UK
Hi Mr Campbell, apologies for the inconvenience. Please could you email ecommerce.orders@dkhouseholdbrands.com with your order number and the customer service team will get in touch with you as soon as possible to rectify the situation.
Nice pots but still rather expensive
Nice pots but still rather expensive. Hopefully they will last many years. Quick delivery.
27 November 2024
Absolutely magnificent and top quality…
Absolutely magnificent and top quality products. Beautifully packaged and work just as fabulously! Would make a great gift too.
15 November 2024
Graters
Graters exactly as described, comes with safety covers. Very sharp. Haven’t used the ginger grater/peeler yet.
18 November 2024
Such a good set
Such a good set! Love the feel a d quality and they wash well too. Really glad I chose them.
14 November 2024
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