West Yorkshire Money Ltd Reviews 

68
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

If you are on your house buying journey and looking for help with your mortgage, look no further! I cannot praise Adele, Gina and everyone at West Yorkshire Money enough! Their wealth of knowledge and... See more

Company replied

Rated 5 out of 5 stars

Adele and her team fought for the original agreed rate after the lenders increased by over 0.5% overnight. Rates are volatile and the dedication from the team meant that the rate is now secured and in... See more

Company replied

Rated 4 out of 5 stars

Very helpful and friendly services from WYM. Emma was very informative and attentive to me needs in. Always replied to my enquires. And set me up with a Builders Surveyors, which again I received... See more

Company replied

Rated 5 out of 5 stars

I chose Adele at West Yorkshire money as I read an amazing review on her work. Adele has worked so hard securing my mortgage deal, covid has thrown some problems our way but Adele has dealt with these... See more

Company details

  1. Mortgage broker
  2. Alternative Financial Services
  3. Income Protection Insurance Company
  4. Insurance broker

Written by the company

At West Yorkshire Money, we make finding the right Independent Mortgage Advice simple, stress-free, and tailored to you. With access to the Whole of Market, we search for the best deal for your circumstances — not what suits a lender. From first-time buyers to home movers, landlords, and complex cases, we take care of the hard work so you don’t have to. You’ll get clear advice, honest guidance, and support at every step. With flexible appointments and a friendly, face-to-face service — including from our Pontefract office — we’re here when and where you need us. Straight-talking advice. Better mortgage outcomes. Real peace of mind.


Contact info

4.8

Excellent

TrustScore 5 out of 5

68 reviews

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4.8

All reviews

(68)

6 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Reliable and competitive service

This is the fourth time I have used Adele's services. Very competitive options and able to accommodate last minute changes which take a lot of the stress out of house purchases.

16 November 2021
Rated 5 out of 5 stars

First time buyer review

Used Emma at West Yorkshire Money to help me with the process of applying for a mortgage. Been a first time buyer and facing the daunting challenge of doing this having Emma to help certainly made things a lot easier and less stressful. Each process was explained clearly and Emma was really helpful with any queries or concerns I had.

Would definitely recommend to anyone requiring help with getting a mortgage.

24 October 2021
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Reply from West Yorkshire Money Ltd

Great feedback- thanks Paul

Rated 5 out of 5 stars

First time buyers

First time buyers, Emma was really helpful in talking us through the process and our various options. She also helped us to set up our mortgage protection and home insurance, and was very quick to respond to any questions I had

11 October 2021
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Reply from West Yorkshire Money Ltd

thanks

Rated 5 out of 5 stars

We were buying our first home and were…

We were buying our first home and were told that we should go with a mortgage advisor. I found West Yorkshire Money and have had the best experience with Gina who responded to my enquiries quickly and effectively. I would come to West Yorkshire Money time and time again.
I also wanted to shout out South Yorkshire Money and Amy who was also a delight sorting out our building and contents insurance along with our life insurance.
Smooth and simple process with both Gina and Amy, thank you both for all of the help you’ve given us through this process. You couldn’t have made our first purchase of a property any nicer 😊

25 September 2021
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Reply from West Yorkshire Money Ltd

Thank you Lauren

Rated 5 out of 5 stars

Adele is absolute fantastic

Adele is absolute fantastic - she went above and beyond to do everything for me and find me the mortgage that best suited me. Thanks to her I now have my first home.

21 September 2021
Unprompted review
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Reply from West Yorkshire Money Ltd

Thanks Hayley

Rated 5 out of 5 stars

Professionalism

Emma from the beginning to the last day was a completely helpful, informative professional. She has communicated with us all the way along.
Courteous, thorough, efficient and friendly - what more could we ask?
Very happy to meet Emma, truly recommend her and will use her services again.

12 September 2021
Rated 4 out of 5 stars

Very helpful and friendly services from…

Very helpful and friendly services from WYM. Emma was very informative and attentive to me needs in.

Always replied to my enquires. And set me up with a Builders Surveyors, which again I received great service from.

I would recommend this company to others and I would use there services again.

2 September 2021
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Reply from West Yorkshire Money Ltd

Appreciated Chris 😌

Rated 5 out of 5 stars

Happy home owner…!

From start to finish Emma and Gina were excellent. Nothing was too much trouble, even when at times things didn’t go as planned. Emma kept me up to date and informed through out. Resulting in my husband and I becoming home owners.! Would definitely recommend and will 100 percent be going back for our renewal.

9 July 2021
Rated 5 out of 5 stars

Very knowledgeable

Very knowledgeable. Spent time find out everything and didn’t rush us. Communicated with us constantly throughout.

21 June 2021
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Reply from West Yorkshire Money Ltd

Thanks Rachel

Rated 5 out of 5 stars

I found Adele & West Yorkshire money…

I found Adele & West Yorkshire money online and was impressed with previous reviews. I received an initial call the same day I enquired. I was reassured that Adele could do what I wanted. New mortgage secured and other loan paid off. Within a month. Thank you!

2 June 2021
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Reply from West Yorkshire Money Ltd

Thanks Amanda

Rated 5 out of 5 stars

Adele and her team were incredible from…

Adele and her team were incredible from the beginning until the end of the process . I highly recommend her and the team to anyone who is looking into buying a property , her knowledge, professionalism and drive is simply outstanding. Which made the process smooth, quick and stress free. Fantastic communication throughout the process with emails and regular phone calls. Just want to thank the whole team for making this experience a positive one and enjoyable. Your all doing amazing job! Keep up the amazing work!

17 May 2021
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Reply from West Yorkshire Money Ltd

Great review - thanks

Rated 5 out of 5 stars

WYM was brilliant!

WYM was amazing, bent over side ways to get me as a customer the best deal for the mortgage, insurances.. always replies to emails and questions promptly, so defo a 5 star from me.. thanks again guys!! Matt n Sarah

5 May 2021
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Reply from West Yorkshire Money Ltd

Thank you ☺️

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