Had a day out in York with my daughter and we popped into Wyse out of curiosity. Beautiful clothes and store layout. Both of us found clothes that we couldn’t resist buying despite the difference in... See more
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Review summary
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What people talk about most
Reviews shaping this summary
I usually browse online but today I visited the Wyse store in Southwold. The staff were amazing, so welcoming and friendly. Whilst remaining professional they couldn’t do enough to help us. Finding ou... See more
Company replied
Such a great brand and community. Lots of inspiration through live sessions with stylists you can watch. Or in store sessions you can attend. The clothes are beautifully designed to work together and... See more
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I visited the store in Southwold. I wasn't expecting to find anything as am a size 12 on the top and a 16 on the bottom. To my great delight I found a beautiful bronze blouse and a fabulous conker bro... See more
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Company details
Written by the company
Wyse London is a womenswear brand with joie de vivre. Whatsapp | +44 7874 685848. Email enquiries@wyselondon.com. Tag us #wyselondon.
Contact info
United Kingdom
- enquiries@wyselondon.com
- wyselondon.com
4.6
Excellent
448 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Easy stylish and comfortable is Wyse London
Enjoy Instagram lives and easy to order and delivery within a few days and returns process is free and easy to do. Clothes are good quality and nicely styled
15 July 2026
Unprompted review
Reply from wyselondon.com
Thank you so much for your lovely review! We're delighted to hear that you're enjoying our Instagram Lives and that they help make shopping with WYSE even more enjoyable.
It's wonderful to know you've found our ordering, delivery and free returns process easy and convenient. We work hard to make every step of the experience as seamless as possible.
We're also so pleased to hear that you love the quality and styling of our collections. Thank you for your kind words and for being part of the WYSE community. We look forward to sharing more Instagram Lives and welcoming you back again soon.
My experience of Wyse
I love the fact that the clothes are well made and use lots of natural fabrics. The styles are well designed and are always a perfect fit for me. I also like the fact that queries are always replied to very quickly.
24 June 2026
Reply from wyselondon.com
Thank you so much for you lovely review
Very responsive and really helpful
Very responsive and really helpful. Understood my problem and resolved it for me. Amazing service.
24 June 2026
Reply from wyselondon.com
Thank you so much for your wonderful review.
We're delighted to hear that our team was able to understand your concerns and resolve everything for you. Providing responsive, helpful service and making sure our customers feel listened to is something we care deeply about, so your kind words mean a great deal to us.
Thank you for taking the time to share your experience. We truly appreciate your support and look forward to helping you again in the future.
The website is clear and helpful…
The website is clear and garment measurements are helpful. The dresses arrived well packaged and fit perfectly.
24 June 2026
Reply from wyselondon.com
Thank you so much for your lovely review.
We're delighted to hear that you found our website easy to use and that the garment measurements helped you find the perfect fit. We know how important that is when shopping online, so it's wonderful to hear they made a difference.
It's also great to know your dresses arrived beautifully packaged and fit perfectly. We hope you enjoy wearing them and that they become favourites in your wardrobe.
Thank you for choosing Wyse London, and we look forward to welcoming you back again soon.
This is one of my favourite clothing…
This is one of my favourite clothing brands.
There is a great range of clothing in lovely colours with interchangeable and layering pieces in their own unique 'Wyse style'.
The staff are lovely and helpful both in store(Edinburgh) and online.
Clothes that make you feel happy.
23 June 2026
Unprompted review
Reply from wyselondon.com
Thank you so much for your incredibly kind words.
It means the world to us to hear that Wyse London is one of your favourite clothing brands. We're so pleased that you love our colourful collections, versatile layering pieces, and signature Wyse style – creating clothes that are both joyful and easy to wear is at the heart of what we do.
We're especially grateful for your lovely comments about our Edinburgh team and our online customer service. We'll be sure to share your feedback with them, as they'll be thrilled to know they've made such a positive impression.
"Clothes that make you feel happy" is one of the nicest compliments we could receive. Thank you for your continued support, and we look forward to welcoming you back again soon.
I’m so pleased with my new Otti dress…
I’m so pleased with my new Otti dress in Guava Red. Stunning colour and fit. It’s all in the detail with this dress. The sleeves are the right length and I love the ruching; also the frilled collar. In a crowded marketplace Wyse stands out. Real quality and lasting value. This is a dateless dress that I’ll be wearing for years to come.
24 June 2026
Reply from wyselondon.com
Thank you so much for your beautiful review!
We're absolutely delighted to hear how much you love your Otti Dress in Guava Red. It's wonderful to know that the colour, fit, and thoughtful details—from the ruching and frilled collar to the sleeve length—have made it such a special piece for you.
Hearing that you see it as a timeless dress you'll enjoy wearing for years to come is one of the greatest compliments we could receive. Creating beautifully crafted pieces with lasting quality is at the heart of everything we do.
Thank you for your wonderful support, and we hope you enjoy wearing your Otti Dress for many seasons to come!
Telephone sale
Telephoned Caroline in York yesterday (Monday) looking for a Macey shirt as was sold out online in my size. Caroline told me she could send one in the post and would make sure it was posted to me. The shirt arrived today (Tuesday). Thank you for your help and fantastic customer service.
30 June 2026
Unprompted review
Reply from wyselondon.com
Thank you so much for your wonderful review!
We’re delighted to hear that Caroline was able to help you find the Macey Shirt and arrange for it to be sent to you so quickly. We’ll be sure to pass on your lovely feedback to her—she’ll be thrilled to know she made such a positive difference to your shopping experience.
We hope you love your new shirt, and we look forward to helping you again soon. Thank you for your kind words and continued support!
Popped into York store before the races…
Popped into York store before the races on Saturday. Luckily the dress I had wanted, out of stock online, was in stock. Another item also in stock. The store manager and Mairead (Hartlepool mafia 🤣) were such a delight and lovingly wrapped my items for delivery ~ thank you so much!! Wyse is simply the best for style and service.
27 June 2026
Unprompted review
Reply from wyselondon.com
Thank you so much for your fantastic review!
We're absolutely delighted that you found the dress you'd been hoping for, along with another special piece, during your visit to our York store. It’s wonderful to hear that our Store Manager and Mairead made your experience so memorable—we’ll be sure to pass on your lovely comments (and the "Hartlepool mafia" mention definitely made us smile! 😊).
We're so pleased you enjoyed both the service and the care taken in preparing your order. Thank you for your kind words about WYSE—it means the world to us.
We hope you had a fabulous day at the races and look forward to welcoming you back again soon!
Wyse Clothing For Women is a Win
The Wyse customer team have been really supportive and efficient with emails and questions. I am in the USA and l really appreciate the quick shipping and easy
returns and tracking. It is hard to shop without seeing and feeling the clothes so a free return really helps.Love the clothes and the wonderful fabrics and the details.
25 June 2026
Unprompted review
Reply from wyselondon.com
Thank you so much for your wonderful review!
We're delighted to hear that you've had such a positive experience shopping with us from the USA. It means so much to know that our Customer Care team has been able to provide helpful support, and that you've found our international shipping, tracking and returns service smooth and easy to use.
We completely understand that shopping online without seeing or feeling the garments can be challenging, so we're pleased our free returns service gives you that extra confidence. It's also lovely to hear how much you appreciate the quality of our fabrics and the thoughtful details that go into each piece.
Thank you for your continued support—we can't wait to help you find your next favourite WYSE piece!
Stylish clothing with a gentle nod to fashion.
Stylish clothing with a gentle 'nod' to fashion.
Easy to use website.
Clothes are displayed showing different angles with clear descriptions and care advice.
Marielle and Cath model many items of clothing and suggest ways to accessorise them.
Customers are informed when a purchase is dispatched and delivery is usually within 3 to 4 days.
Parcels are securely packaged using recyclable materials. They include a delivery note and a 'Thank you' appreciation of their customers. A lovely touch and an indication of good customer service.
The clothes are well made using good quality materials.
However, the sizing system used does not always equate directly to sizes 6 and upwards. In the smaller sizes there is often too much fabric in the skirts and necklines cut too low. A warning to petite ladies.
15 June 2026
Unprompted review
Reply from wyselondon.com
Thank you so much for taking the time to leave such a thoughtful and detailed review.
We're delighted to hear how much you enjoy our collections, website, and styling inspiration from Marielle and Cath. It's wonderful to know that you appreciate the care we put into our product photography, descriptions, packaging, and customer service, as well as the quality of our clothing and our commitment to using recyclable packaging.
We also really appreciate your feedback regarding sizing and fit for our more petite customers. Customer feedback is invaluable to us, and we'll be sure to share your comments with our design team as we continue to refine our collections and ensure they work beautifully for as many women as possible.
Thank you again for your continued support. We hope to inspire your wardrobe with many more pieces you'll love for seasons to come
I visited your Southwold shop today and…
I visited your Southwold shop today and what a pleasure it was! Ladies so helpful and friendly..and I bought a lovely shimmery gold T shirt! More regional shops please .. Stow on the Wold.. Cotswolds?
15 June 2026
Unprompted review
Reply from wyselondon.com
Thank you so much for your lovely review!
We’re delighted to hear you enjoyed your visit to our Southwold store and that our team made your shopping experience such a pleasure. We’ll be sure to pass on your kind words to them.
The shimmery gold T-shirt sounds like a fabulous choice—we hope you love wearing it! And thank you for your suggestion about more regional stores. It’s always wonderful to hear where our customers would like to see us next, and we’ll certainly pass your recommendation for the Cotswolds on to the team.
We hope to welcome you back again soon
I've loved my Wyse items this year
I've loved my Wyse items this year, all made beautifully with high quality material. They have become my go to shop this year, great for smart casual wears.
14 June 2026
Unprompted review
Reply from wyselondon.com
Thank you so much for your wonderful review!
We’re absolutely delighted to hear that Wyse has become your go-to shop this year. It means so much to us that you love the quality, craftsmanship, and versatility of our pieces.
Creating beautifully made styles that effortlessly bridge smart and casual dressing is at the heart of what we do, so it’s lovely to know they’ve become such a staple in your wardrobe.
Thank you for your support, and we look forward to bringing you many more pieces to love.
Slowest return and refund process of…
Slowest return and refund process of any brand I have purchased from. When the brand has your money for pre orders with dates that change three times and an extremely slow refund process, it is not a great experience. Lovely clothing, but I can’t wear any of the bottoms as petite because the waist and hip size is too large. I wish that could be addressed. Great colour range.
11 June 2026
Unprompted review
Reply from wyselondon.com
Thank you for taking the time to share your feedback.
We're delighted to hear that you love our clothing and colour palette, but we're sorry that your overall experience didn't meet expectations. We understand how frustrating it can be when pre-order delivery dates change and refunds take longer than expected, and we appreciate the disappointment this caused.
We're also grateful for your comments regarding fit. Feedback like yours is invaluable as we continue to develop our collections, and we'll be sure to share your thoughts on sizing and proportions with our design team.
Thank you again for your honest feedback and support. We hope to provide you with a smoother experience in the future and continue creating pieces you'll love to wear.
I have known WYSE from years ago when
I have known WYSE from years ago when
they posted me catalogues. The sizing was always an issue and does vary.
Sadly every time I now actually order something, I am usually disappointed by the fabric, the cut, the shape and the quality for what they charge.
I ordered a DJ a few years ago and it went straight back as it was awful and I ordered one from ME&EM which was fabulous and the pricing was very similar.
I recently ordered a summery dress and the fabric was just too heavy for much warmer weather so they went back. I always order 2 sizes as I am never sure what the fit will be - their silk dresses and blouses are smaller in sizes whereas other dresses and blouses in other fabric varies. Not a favourite brand anymore…
1 June 2026
Unprompted review
Reply from wyselondon.com
Thank you for taking the time to share such detailed feedback and for being a long-standing WYSE customer.
We're particularly sorry to hear that your recent experiences haven't lived up to the expectations you've built over the years. We understand how frustrating it can be when sizing feels inconsistent across different styles and fabrics, and when a garment doesn't meet your expectations in terms of fit, fabric or overall quality.
We appreciate your comments regarding the weight of the fabric in your recent dress purchase, as well as your feedback on sizing across our collections. We know that confidence in fit is an important part of shopping with us, and we're continually working to provide clear sizing guidance and create pieces that our customers love to wear.
It's especially disappointing to hear that WYSE is no longer one of your favourite brands, and we genuinely value your honesty. Feedback such as yours is incredibly important and has been shared with our product and design teams for consideration.
Thank you again for your continued support over the years. We hope we'll have the opportunity to restore your confidence in WYSE in the future.
Best wishes,
The WYSE Team
Refund process
This review relates to the refund process in that the time taken from return to refund is too long and would put me off buying from WYSE again.
The item was very nice , expensive but lovely and just didn’t suit me so my experience purely relates to returning items in comparison to other brands.
9 June 2026
Unprompted review
Reply from wyselondon.com
Thank you for taking the time to share your feedback.
We're delighted to hear that you loved the item, even though it wasn't quite right for you. We completely understand that when shopping online, a smooth and timely returns process is just as important as the product itself.
We're very sorry to hear that the time taken to receive your refund left you feeling disappointed. We appreciate your comments and understand how this compares to your experiences with other brands. Your feedback has been shared with the relevant team as we're always looking for ways to improve our customer experience, including our returns and refund process.
We truly value your support and hope that, despite this experience, you'll consider shopping with WYSE again in the future.
Best wishes,
The WYSE Team
The team at Marylebone store was…
The team at Marylebone store was fantastic, found all the sizes and colours to try on, and gave me great advice. I'm very pleased because all my previous purchases were on line, but I'll visit more often now.
25 May 2026
Reply from wyselondon.com
Thank you so much for your wonderful review! We're delighted to hear that you had such a positive experience with our Marylebone team.
It's lovely to know that they were able to help you find the right sizes and colours and provide styling advice to make your visit enjoyable and successful. Creating a personal and welcoming shopping experience is something we truly value, so your kind words mean a great deal to us.
We're especially pleased that, after shopping with us online, you were able to enjoy the in-store experience too. We can't think of a better compliment than hearing you'll be visiting us more often!
Thank you for your support, and we look forward to welcoming you back to Marylebone again soon.
Complete trust in Wyse
I have been a regular customer for many years now. I have complete trust in Wyse. I have always been so very delighted with the garments I have purchased and have never ever been disappointed.
On a few occasions I have contacted staff at customer service, Marylebone and Edinburgh to track down items and all staff have been extremely professional, helpful and friendly.
I have never returned any garments. I always buy on line and I am unable to visit the stores, although I am travelling to Norwich soon and am very much looking forward to actually visiting your new store in Burnham Market
26 May 2026
Reply from wyselondon.com
Thank you so much for your incredibly kind review and for being such a loyal WYSE customer over the years.
To hear that you have complete trust in WYSE and have never been disappointed by your purchases is the highest compliment we could receive. We put so much care into designing pieces that our customers will love season after season, so your words truly mean the world to us.
We're also delighted to hear about your positive experiences with our customer service, Marylebone and Edinburgh teams. Our colleagues are passionate about providing personal and thoughtful support, and they will be so pleased to know their efforts have made a difference.
How exciting that you'll soon be visiting Burnham Market! After years of shopping with us online, we hope you'll enjoy experiencing WYSE in person, and we're sure the team will give you a very warm welcome.
Thank you again for your continued support and for being such a valued part of the WYSE community.
I visited their beautiful York store…
I visited their beautiful York store today. Caroline the store manager was super helpful, as always amazing customer service from Wyse. Hence I came away with their beautiful Marlow blouse 🩷🤍
4 June 2026
Unprompted review
Reply from wyselondon.com
Thank you so much for your lovely review! We're delighted to hear that you enjoyed your visit to our York store.
Caroline will be thrilled to receive your kind feedback. She is incredibly passionate about helping our customers find pieces they love, and it's wonderful to hear that her service made your shopping experience such a positive one.
The Marlow blouse is a beautiful choice, and we're so pleased it caught your eye. We hope you enjoy wearing it and that it becomes a much-loved addition to your wardrobe.
Thank you again for your continued support and for recognising the service our team strives to provide. We look forward to welcoming you back to York again soon.
5 Stars to Wyse Clothing and Customer Service
I discovered Wyse clothing when they opened a pop up shop in Edinburgh last year. Clothing is beautifully made with quality and luxurious fabrics.
Staff are exceptionally helpful especially Sharon who has twice assisted me by laying aside the Eliana cropped trousers in my size for me to collect the following day and then last week contacted Caroline in the York store, who kindly posted the Tallulah shorts in my size to my home address.
5 stars to Wyse clothing and their customer service.
30 May 2026
Unprompted review
Reply from wyselondon.com
Thank you so much for your wonderful review and for your continued support since discovering WYSE at our Edinburgh pop-up!
We're delighted to hear how much you love our clothing and appreciate the quality and luxurious fabrics that go into every piece. It means so much to us that you've taken the time to share your experience.
We're especially pleased to hear that Sharon and Caroline were able to help you find the pieces you were looking for. Providing thoughtful, personal service is at the heart of what we do, and both Sharon and Caroline will be thrilled to receive your kind recognition. We’ll be sure to pass on your lovely feedback to them.
Thank you again for your 5-star review. We're so grateful to have you as part of the WYSE community and hope you enjoy your Eliana trousers and Tallulah shorts for many seasons to come.
Beautiful Store and Wonderful Staff
I love WYSE clothes and usually order online. I’m so happy that a store has opened in Edinburgh. It was such a wonderful experience seeing the clothes and trying them on before buying. The staff were so friendly and helpful. The whole experience was such a pleasure. I can’t wait to go back. I purchased the Kaya Jeans and Nelly Blouse but could’ve bought so much more.
29 May 2026
Unprompted review
Reply from wyselondon.com
Thank you so much for your wonderful review! We're absolutely delighted to hear that you enjoyed your visit to our Edinburgh store.
There's something so special about being able to see, feel and try on pieces in person, and we're thrilled that the experience lived up to your expectations after shopping with us online. Our team will be so pleased to hear that their friendly and helpful service helped make your visit such a memorable one.
The Kaya Jeans and Nelly Blouse are beautiful choices, and we're delighted they've found a new home with you! We completely understand the temptation to take even more home with you too!
Thank you for your continued support, and we can't wait to welcome you back to Edinburgh again soon for your next WYSE discovery.
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