wyselondon.com Reviews 

448
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 167 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful staff members and the genuinely welcoming atmosphere experienced during their visits. Reviewers consistently love the uniquely stylish clothing options, noting the wonderful quality and beautiful fabrics available. Consumers also appreciate the seamless online ordering process and efficient deliveries provided by the team. Some people were dissatisfied with sizing inconsistencies and variations found across different garment types. However, some reviewers noted occasional issues with poor customer communication and unhelpful service experiences. A few consumers also mentioned specific concerns regarding scratchy clothing labels or lower material quality.

What people talk about most

Product

People report positive experiences with product, often highlighting the amazing quality, unique range, and... See more

Staff

Customers had positive experiences with staff, frequently highlighting the warm welcome, extensive product... See more

Quality

Clients share positive opinions on quality, frequently praising the beautifully made clothing, luxurious... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising responsive, professional, and... See more

Service

Consumers express great satisfaction with the service, frequently praising helpful staff and seamless... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had a day out in York with my daughter and we popped into Wyse out of curiosity. Beautiful clothes and store layout. Both of us found clothes that we couldn’t resist buying despite the difference in... See more

Company replied

Rated 5 out of 5 stars

I usually browse online but today I visited the Wyse store in Southwold. The staff were amazing, so welcoming and friendly. Whilst remaining professional they couldn’t do enough to help us. Finding ou... See more

Company replied

Rated 5 out of 5 stars

Such a great brand and community. Lots of inspiration through live sessions with stylists you can watch. Or in store sessions you can attend. The clothes are beautifully designed to work together and... See more

Company replied

Rated 5 out of 5 stars

I visited the store in Southwold. I wasn't expecting to find anything as am a size 12 on the top and a 16 on the bottom. To my great delight I found a beautiful bronze blouse and a fabulous conker bro... See more

Company replied


Company details

Written by the company

Wyse London is a womenswear brand with joie de vivre. Whatsapp | +44 7874 685848. Email enquiries@wyselondon.com. Tag us #wyselondon.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

448 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(448)

166 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love Wyse Shopping!

Fast delivery and items are just lovely.

26 May 2026
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Reply from wyselondon.com

Thank you so much for your lovely review! We're delighted to hear that you love shopping with WYSE.

It's wonderful to know that your order arrived quickly and that you're pleased with your purchases. We put so much care into every collection, so hearing that our pieces are "just lovely" truly means a lot to us.

Thank you for your support, and we look forward to welcoming you back to WYSE again soon.

Rated 5 out of 5 stars

Great Experience!

First time I ever shopped in the store. The Sales Associates in the store were ultimate professionals. Helped pick out some great dresses for me that suited me, really lovely ladies. Went back a couple of days later and bought another dress. I live in Dubai hope they open here. Great experience!

25 May 2026
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Reply from wyselondon.com

Thank you so much for your wonderful review! We're delighted to hear that your first WYSE store experience was such a memorable one.

Our team will be thrilled to know they helped you find dresses that made you feel fantastic, and the fact that you came back a few days later for another one is the biggest compliment we could ask for! We pride ourselves on offering a personal shopping experience, so it's lovely to hear our team made such a positive impression.

Thank you for visiting us all the way from Dubai. We’re honoured to have you as part of the WYSE community and will certainly pass on your wishes for a Dubai store one day! Until then, we look forward to welcoming you back whenever you're in the UK

Rated 5 out of 5 stars

Lovely helpful customer services in…

Lovely helpful customer services in store and gorgeously comfy denim shorts. Really thrilled with them.

25 May 2026
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Reply from wyselondon.com

Thank you so much for your lovely review! We're thrilled to hear that you had a great experience with our in-store team and that you're loving your denim shorts.

Comfort is key, so it's wonderful to know they've exceeded your expectations and that you're so pleased with them. We'll be sure to share your kind words with the team, who will be delighted to hear they helped make your visit such a positive one.

Thank you for shopping with WYSE, and we hope you enjoy wearing your shorts all summer long

Rated 5 out of 5 stars

First visit to a Wyse store

First visit to a Wyse store - York store. Staff so welcoming and helpful

31 May 2026
Unprompted review
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Reply from wyselondon.com

Thank you so much for your lovely review! We're delighted to hear that your first visit to our York store was such a positive experience.

Creating a warm and welcoming environment is so important to us, and we're thrilled that our team made you feel well looked after. We'll be sure to share your kind words with them.

We hope you enjoyed your visit and look forward to welcoming you back to WYSE again soon.

Rated 5 out of 5 stars

In York today

In York today. Second visit and second purchase here. Staff are always so helpful and give great advice. A pleasure to shop here. Thank you.

30 May 2026
Unprompted review
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Reply from wyselondon.com

Thank you so much for your wonderful review! We're delighted to hear that your second visit to our York store was just as enjoyable as the first.

It's lovely to know that our team’s advice and support helped make your shopping experience such a positive one. We pride ourselves on providing a personal and welcoming service, so your kind words mean a great deal to us.

Thank you for choosing WYSE again, and congratulations on your latest purchase! We look forward to welcoming you back to York for visit number three very soon.

Rated 5 out of 5 stars

Best customer service and beautiful…

Best customer service and beautiful quality. Can only recommend. 5*

27 May 2026
Unprompted review
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Reply from wyselondon.com

Thank you so much for your lovely review and kind recommendation! We’re thrilled to hear you’ve had such a positive experience with both our customer service and the quality of our pieces.

Your support truly means the world to us, and we’re so grateful to have you as part of the Wyse community.

Rated 5 out of 5 stars

Just bought the Marnie long sleeve top…

Just bought the Marnie long sleeve top in pink and toffee stripes. I love the really long sleeves with thumb hole as I’m 5’9” and frequently sleeves come short. I’ve two other Marnie tops in other colours. They wash really well and don’t even need ironing. Thanks, Wyse, keep the unusual colour pairings coming….

22 May 2026
Unprompted review
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Reply from wyselondon.com

Thank you so much for your wonderful review! We’re delighted to hear how much you’re loving the Marnie top — especially those extra-long sleeves and thumb holes. Designing pieces that feel as good as they look is so important to us, so it’s lovely to know they work perfectly for you.

And we couldn’t agree more about the pink and toffee stripe combination.

We’re so pleased to hear your Marnie collection is growing and that they’ve become such hardworking wardrobe favourites.

Thank you again for your support and for being part of the Wyse community — we promise to keep the unexpected colour pairings coming!

Rated 5 out of 5 stars

I finally made it to a Wyse store!

I’ve been an on-line Wyse customer for a while and finally visited the Marylebone High Street store today. Rebecca and Maria were so welcoming and helpful and really enhanced my shopping experience.
I just had to buy something to mark the occasion!

17 May 2026
Unprompted review
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Reply from wyselondon.com

Thank you so much for your lovely review! We’re delighted you finally made it to visit us on Marylebone High Street after shopping with Wyse online for so long.

Rebecca and Maria will be so pleased to hear they made your experience such a memorable one — we’ll be sure to pass on your kind words. And we absolutely love that you found the perfect piece to mark the occasion!

We can’t wait to welcome you back again soon 💛

Rated 5 out of 5 stars

Perfect Spring jacket

I bought a pair of 3R jeans at the Southwold store as the 4R were out of stock. I returned them the following day as they were a little snug. Luckily a new light blue cotton jacket had just arrived which I had been waiting weeks for. No problem with swapping them and paying the extra. The staff could not have been more helpful.

29 April 2026
Unprompted review
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Reply from wyselondon.com

Thank you so much for your lovely review. We’re delighted to hear that your visit to our Southwold store was such a positive experience.

It’s wonderful that you were able to find the perfect spring jacket you’d been waiting for — and that the exchange process was smooth and easy. Our team will be so pleased to know they made a difference and helped you find something you love.

We hope you enjoy wearing your new jacket and look forward to welcoming you back again soon.

Rated 4 out of 5 stars

The staff were amazing and very helpful.

2 May 2026
Unprompted review
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Reply from wyselondon.com

Thank you so much for your kind words. We’re thrilled to hear that our team made such a positive impression — providing a warm, helpful experience is something we truly pride ourselves on.

We’ll be sure to pass your feedback on to the team, and we hope to welcome you back again very soon.

Rated 5 out of 5 stars

Your shop assistants in the Kings Road…

Your shop assistants in the Kings Road were very helpful and my daughter- in-law has bought two very nice blouses with her voucher.

24 April 2026
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Reply from wyselondon.com

Thank you so much for taking the time to share this. We’re delighted to hear that our King’s Road team made the experience such a positive one — they’ll be so pleased to know their help was appreciated.

How lovely that your daughter-in-law found two beautiful blouses to enjoy with her voucher — we hope she loves wearing them. We look forward to welcoming you both back again soon.

Rated 5 out of 5 stars

Easy out elevation and elegance

Beautiful pieces that are timeless. So I can mix old and new to create the perfect look. Again and again and again.

2 May 2026
Unprompted review
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Reply from wyselondon.com

Thank you so much for this wonderful review. We love how you’ve captured the essence of what we aim to create – effortless elegance that lasts beyond a single season. It means a great deal to know our pieces have become part of your wardrobe in a way that lets you mix, match and revisit them time and again. Your continued support truly means everything to us.

Rated 5 out of 5 stars

Always 5 star customer service

Always 5 star customer service. Prompt delivery and ability to arrange exchange (if necessary) on line so avoiding a second purchase while’s returned item is exchanged.

24 April 2026
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Reply from wyselondon.com

Thank you so much for your feedback

Rated 5 out of 5 stars

Wyse London Recommendation

I have shopped at Wyse London for quite some time now. It is a brand I have come to love and trust for its quality of clothing that delivers a style and fit that suits my lifestyle. From customer service to efficient deliveries, the whole process is always seamless and maintains a consistent high standard. I would highly recommend.

24 April 2026
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Reply from wyselondon.com

Thank you for your kind review Kay

Rated 5 out of 5 stars

Friendly helpful staff who understand…

Friendly helpful staff who understand their stock. Nice quality. So pleased to have this pop up shop in Edinburgh. I hope it continues. I had only seen clothes on line before

30 April 2026
Unprompted review
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Reply from wyselondon.com

Thank you for your lovely review

Rated 5 out of 5 stars

What a wonderful discovery in MHS

What a wonderful discovery in MHS. I love the fact that natural fibres are used. I am not a fan of viscose etc, especially in the heat of the summer. Wonderful easy to wear designs. A big plus were the two cheerful and knowledgeable staff. I will be back.

16 April 2026
Unprompted review
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Reply from wyselondon.com

Thank you so much for your wonderful review

We’re delighted that you discovered Wyse London in MHS and that our use of natural fibres really resonated with you — especially for those warmer days. It’s lovely to hear you’re enjoying the easy, wearable designs too.

Your kind words about our team mean a great deal — we’ll be sure to pass on your feedback to them. Creating a welcoming and helpful in-store experience is so important to us.

We’re so pleased you’ll be back, and we look forward to welcoming you again soon.

Warmest wishes,
The Wyse London Team

Rated 5 out of 5 stars

I could not order online because the…

I could not order online because the website was not responding so I phoned through to the Marylebone shop and spoke with Barbara. She could not have been more helpful, I ordered through her and the whole experience was great.

14 April 2026
Unprompted review
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Reply from wyselondon.com

Thank you so much for your lovely feedback!

We’re sorry to hear you experienced an issue with the website, but we’re so pleased Barbara at our Marylebone store was able to step in and assist. We’ll be sure to pass on your kind words to her—she’ll be delighted to hear she made your experience such a positive one.

We truly appreciate your support and are so glad we could help you place your order. We hope you love your purchase and look forward to assisting you again soon

Rated 5 out of 5 stars

I visited your Southwold store today…

I visited your Southwold store today with a friend of mine who is a regular, I live in London so can visit the kings Road store but I find Tammy an exceptional manageress so prefer to come back to her!
I am relatively new to your clothes and just love the discreet luxury of all my pieces.

13 April 2026
Unprompted review
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Reply from wyselondon.com

Thank you so much for your wonderful review!

We’re absolutely delighted to hear how much you enjoyed your visit to our Southwold store, and it’s so lovely to know Tammy made such a lasting impression—we’ll be sure to pass on your kind words to her.

It means a lot to hear that you’re enjoying your Wyse pieces and appreciate the discreet luxury of the collection. We truly value your support and look forward to welcoming you back again soon—whether in Southwold or on the King’s Road ✨

Rated 5 out of 5 stars

Love the Wyse brand

Love the Wyse brand. Beautifully designed understated clothes with a twist. I always feel good when wearing something from Wyse.

6 April 2026
Unprompted review
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Reply from wyselondon.com

Thank you so much for your lovely words!

We’re so pleased to hear how much you love the Wyse brand and that our designs make you feel good when you wear them—that truly means everything to us. Creating pieces that feel both understated and special is exactly what we strive for.

We really appreciate your support and look forward to bringing you more styles you’ll love

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