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Review summary

Created with AI, based on recent reviews

Considering 59 reviews, most reviewers were somewhat happy with their experience overall. Customers are really happy with the quality of the products, highlighting their durability, craftsmanship, and how well they fit. Many people appreciate the luxurious look the products add to their vehicles and often receive compliments. However, some people were dissatisfied with the delivery service, citing significant delays and long waiting times for their orders. There's also mixed feedback regarding customer service, with some reviewers praising the helpfulness and attentiveness of staff, while others report poor communication, unfulfilled promises, and issues with order accuracy.

What people talk about most

Product

Reviewers express ambiguous feedback regarding the product. Many customers praise the high quality, precise... See more

Order

Clients share ambiguous opinions on order. Many customers express significant frustration with long delays,... See more

Quality

Users describe positive interactions with quality. Many customers praise the high quality and craftsmanship... See more

Customer service

People report ambiguous experiences with customer service. Many customers express frustration, citing issues... See more

Delivery service

Reviewers highlight significant dissatisfaction with delivery services. Many customers report extensive... See more

Reviews shaping this summary

Rated 4 out of 5 stars

This would be a 5 star review if my order had met the expected shipping date. Order was touchy from the start, from constant delays to dodgy phone calls. Ordered my mats for my B9 RS5 Coupe... See more

Company replied

Rated 4 out of 5 stars

I had ordered seat covers and mats from this company, and even though it took a few months to ship out it was well worth the wait. Everyone who sees the car said that the quality is really good and my... See more

Company replied

Rated 5 out of 5 stars

I just wanted to share with that I really love your guys work, the effort you put into making the custom mats for my Challenger. I then bought my wife mats for her 23 Durango, she totally loves them a... See more

Company replied

Rated 5 out of 5 stars

I ordered some custom seat coverts for my 2012 Camaro ss , the following morning I received a call from Maverick from X1MATS . He wanted to go over my order to make sure about all the colors and opti... See more

Company replied


Company details

  1. Car accessories shop
  2. Vehicle Upholsterer
  3. Valeting service

Written by the company

Step into a new era of innovation and luxury with X1Mats, the premier manufacturer of custom-made leather floor mats formerly known as F1Mats. Our legacy of excellence continues as we embark on a new chapter under the X1Mats banner, where innovation and luxury converge to redefine the driving experience We know that customers welcome our attention to detail from the elevated sides to the extra durable heel support. From the start, we put the needs of our customers first, whether you’re a certified car fanatic or someone who simply appreciates finer things. Protect and treat your car interior with X1Mat's impeccable luxury style, and durable and comfortable automotive premium leather floor mats.


Contact info

3.4

Average

TrustScore 3.5 out of 5

298 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 75% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Excellent communication

Excellent communication, well made floor mats for my Audi R8. Will do business with again.

24 November 2023
Unprompted review
X1Mats logo

Reply from X1Mats

Hello Ktateod,

Thanks a bunch for the feedback! We're glad you're happy with your mats for the Audi R8. Looking forward to doing business with you again!

Cheers,
F1Mats Family

Rated 5 out of 5 stars

I wanted a softer mat as the hard…

I wanted a softer mat as the hard plastic and rubber mats mark up the back of my shoes so I researched the many available online. The quality and service from F1 Mats is top notch. Drake made sure that everything from the order to shipping to fit went according to plan. They look and feel durable & fantastic.
I highly recommend this company.

29 January 2024
Unprompted review
X1Mats logo

Reply from X1Mats

Howdy!

Thanks a million for sharing your journey to finding the perfect mat! It's fantastic to hear that you landed on our doorstep. Drake and the team here at F1 Mats are all about delivering top-notch quality and service, and we're thrilled to know that it hit the mark for you. Quality and durability are our middle names, and we're stoked that our mats look and feel fantastic in your ride.

Your recommendation means the world to us, and we're honored to have earned your trust. If you ever need more mats or anything else, just know we've got your back!

Cheers,
F1Mats Family

Rated 5 out of 5 stars

These mats help me through the winter

These mats help me through the winter. The mats are easy to install and there are measures to the exact for the car you own. I highly recommend these mats every time you get a car.

1 December 2023
Unprompted review
X1Mats logo

Reply from X1Mats

Hey Mike!

Thanks a ton for sharing your winter wonders with our mats! 😊 We're thrilled to hear that they've been a lifesaver for you during the colder months. We take pride in making sure our mats are not only easy to install but also tailored to fit your car perfectly. Your recommendation means the world to us, and we're honored to have your stamp of approval. If you ever need more mats or anything else, just know we've got your back!

Cheers,
F1Mats Family

Rated 5 out of 5 stars

Excellent people they took care of me

Excellent people they took care of me. Anything you needed a little bit of modification they took care of it and send me back immediately thank you very much highly recommended.

26 January 2024
Unprompted review
X1Mats logo

Reply from X1Mats

Hi Hovanes,

Thanks for trusting us and sharing your feedback! At F1Mats, we're all about delivering top-notch quality products matched with unbeatable customer service. Your satisfaction is our top priority, and we're dedicated to accommodating your requests and preferences every step of the way. Plus, being the only company customizing floor mats? Now that's something we're proud of!

Your recommendations and support mean the world to us. Thanks for trusting us with your needs and for being part of the F1Mats family!

Cheers,
F1Mats Family

Rated 5 out of 5 stars

F1mats for LX600 Fsport

Made a purchase of a set of 3 rows floor mats for my LX 600 F sport. Very good and very easy to clean. Take a little more effort to install the 2nd row but once installed, fit and finish is great!!!!

25 November 2023
Unprompted review
X1Mats logo

Reply from X1Mats

HeyWing!

Thanks a bunch for sharing your experience! 😊 We're thrilled to hear that our 3-row floor mats for your LX 600 F Sport are doing the trick for you. Easy cleaning is a must-have, and we're glad our mats deliver on that front.

Installing the 2nd row might take a bit more effort, but we're happy to hear that you're able to work it out, the fit and finish are spot-on! If you ever need anything else or have more feedback to share, just give us a shout. We're here to make your experience awesome!

Cheers,
F1Mats Family

Rated 5 out of 5 stars

I purchased my second double-layer mats…

I purchased my second double-layer mats December last year, and they've maintained their pristine condition despite daily use in winter weather. The easy cleaning is a standout feature. Maverick provided excellent assistance with the order. I'm so satisfied that I plan to buy another batch for my truck soon.

22 December 2023
Unprompted review
X1Mats logo

Reply from X1Mats

Hello Mark,

Thanks for sharing your amazing experience. We're glad you chose our Double-layer Mats, they are our champs during the winter season, and anyone who has it is surprised by its winter wonders. And easy cleaning> that's our specialty!

Maverick indeed is one of our stars. We're all about providing top-notch service every step of the way.

Thank you for being such an awesome customer! We can't wait to help you deck out your truck with another batch of our mats soon.

Cheer,
F1Mats Family

Rated 5 out of 5 stars

Jus got my f1mats

Jus got my f1mats! Looks great, exceptionally artful and carefully crafted. Perfect fit for my honda civic rs turbo. Thank you f1mats

17 January 2024
Unprompted review
X1Mats logo

Reply from X1Mats

Hello Jeune,

Thanks for sharing your feedback and for allowing us to enhance your vehicle interior! Keep rocking your Honda Civic with your new set of Mats!

Let us know if there's anything else you need, give us a shout and we're here to assist!

Cheers,
F1Mats Family

Rated 1 out of 5 stars

NOT GOOD FOR CANADA WEATHER

We are dealer ourselves and don't recommend these mats for Canadian market. I used one for our display and company car but found that these are not good for snow and rainy weather. We are not selling these ones and prefer to sell Weather tech. Even all the customers we showed the mats to sell didn't like them. Also they are expensive for the quality they provide. F1 mats don't honor any return or acknowledge any feedback from the dealers also.

15 January 2024
Unprompted review
Rated 5 out of 5 stars

Very beautiful

I purchased these mats and they exceeded my expectations. They are incredibly beautiful, even more so than the images and they fit perfectly. The customer service was exceptionally helpful from start to finish. Highly recommend!

12 January 2024
Unprompted review
X1Mats logo

Reply from X1Mats

Hi Rouaa,

Thanks for sharing your experience with us. Our customer service team's goal is to deliver top-notch service to all our customers. F1Mats makes sure we have the best of the best, Quality products as well as Customer service.

Thanks for choosing F1Mats and for allowing us to enhance your interior. If you ever need anything else or want to share more about your experience, give us a shout and we'll assist you!

Cheers,
F1Mats Family

Rated 5 out of 5 stars

F1 Mats for my 2023 Polris Slingshot

I purchase these F1 Mats for my 2023 Polaris Slingshot, totally transformed the interior of this machine to look like a high end luxury automobile. These are absolutely the best floor mats I've ever purchased. Highly recommended, check out F1 mats for your next set of floormats for your vehicle.

10 January 2024
Unprompted review
X1Mats logo

Reply from X1Mats

Hello Randy,

Wow, your feedback just made our day! 😊 We're thrilled to hear that our F1 Mats have transformed the interior of your 2023 Polaris Slingshot into a high-end luxury automobile. We take immense pride in being the only company manufacturing leather mats specifically designed to address heat concerns coming out of the floor and provide comfort for all Slingshot owners.

Your endorsement means the world to us, and we're honored to hear that you consider our mats the best you've ever purchased. Thank you for recommending F1 Mats to others looking for top-notch floor mats for their vehicles. When it comes to Slingshot owners seeking luxury and comfort, look no further than F1 Mats!

If you ever need anything else or want to share more about your awesome driving experiences, don't hesitate to reach out. We're here to make your journey even more enjoyable!

Cheers,
F1Mats Family

Rated 5 out of 5 stars

Mats and Cargo liners

I bought the all electric Cadillac Lyriq a year ago, and F1 Mats was the only company I could find that already had mats available for it. These mats are durable and covers all of the carpeted areas of the vehicle and cargo area. Very happy with the purchase and would highly recommend.

11 January 2024
Unprompted review
X1Mats logo

Reply from X1Mats

Hi Sue,

Thanks a million for sharing your experience with us! F1Mats is always on top of the game, we always update our vehicle listing and mats availability making sure Newer vehicle models will also have access to luxury accessories. We're delighted to hear that they've met your expectations in terms of durability and coverage. Your recommendation means the world to us and we're grateful for your support.

If there's anything else we can do for you, please don't hesitate to reach out! We're here to make your driving experience even better.

Cheers,
F1Mats Family

Rated 4 out of 5 stars

I’m completely happy with my project…

I’m completely happy with my project ever since i bought it for my car great material

8 January 2024
Unprompted review
X1Mats logo

Reply from X1Mats

Hello Sebastien,

Thats awesome! Thanks for the feedback. We're happy that we met your expectations.

We look forward to doing business with you again in the future! If anything comes up, give us a shout, we're here to assist.

Cheers,
F1Mats Family

Rated 5 out of 5 stars

F1mat are truly second to none

Maverick & the team at F1mat are truly amazing. The quality ,design, & construction of the mats are luxurious and will take your interior to the next level and then some.

The speed of manufacturing & delivery of my order was second to none.

Rest assured the team at F1mats will confirm your order by phone to allow you to make sure everything you want is 100% correct and you can add additional custom options if desired. Even with this hands on confirmation & customization the order still arrived very fast.

8 November 2023
Unprompted review
X1Mats logo

Reply from X1Mats

Hey SDub,

Wow, your feedback just made our day! 😊 We're over the moon to hear that Maverick and the rest of the F1mats team left such a lasting impression on you. It's truly heartwarming to know that you're loving the quality, design, and construction of our mats. We believe in crafting products that not only meet but exceed expectations, and it sounds like we hit the mark for you!

Speed is our middle name when it comes to manufacturing and delivery, and we're thrilled that we could get your order to you in record time. And as for our hands-on confirmation process, we're all about making sure every detail is just right for our customers. Your satisfaction is our top priority, and we're grateful for the opportunity to confirm your order by phone and offer additional custom options to ensure everything is 100% perfect for you.

Thank you for choosing F1mats to take your interior to the next level and beyond. If there's anything else we can do for you or if you ever want to chat about custom options, just give us a shout! We're here to make your experience amazing.

Cheers,
F1Mats Family

Rated 5 out of 5 stars

They made me some beautiful mats for my…

They made me some beautiful mats for my 2016 Z06 Convertible Corvette. They went out of there way to make sure they fit perfect. I took the car to a local car show and the people love them. I even won a trophy.
I am happy with the product.

2 January 2024
Unprompted review
X1Mats logo

Reply from X1Mats

Hello Van,

Thanks a bunch for sharing your experience with F1Mats! It's fantastic to know that our mats were a hit at the car show and even helped you win a trophy! Your Corvette alone is already awesome but with our mats, we're sure it did enhance the overall interior.

It's our top priority to always hit the mark of your satisfaction!

Please let us know if there's anything else we can help you with. We're here to assist!

Cheers,
F1Mats Family

Rated 5 out of 5 stars

Beautiful Mats to compliment my interior

I absolutely love the mats I bought for my X6 M Competition. The red diamond with black mats just make the interior that much more beautiful. Just ordered another set for my Yukon Denali.

28 December 2023
Unprompted review
X1Mats logo

Reply from X1Mats

Hello Tom,

We're thrilled to hear that you love the mats for your X6 M Competition! That red diamond with black combo sounds like an absolute showstopper, making your interior even more stunning.

And it's awesome to hear you're doubling down on the goodness by ordering another set for your Yukon Denali. Can't wait to hear how they amp up the style in your ride!

Keep on enjoying those sweet mats!

Cheers,
F1Mats Family

Rated 5 out of 5 stars

Maverick provided great customer…

Maverick provided great customer service, he followed up with as promised , my favorite part was he did not try to pressure me into buying the mats as i was just calling to get a quote. I appreciated that the most. Over all vert good experience dealing with Maverick , very detailed , this is my 2nd pair of mats . I installed in my 2019 Lincoln and also my GMC Yukon

20 December 2023
Unprompted review
X1Mats logo

Reply from X1Mats

Hello James,

Hearing that Maverick came through with top-notch customer service is awesome! 😊 It's great to know he kept his word and didn't push you into a purchase when all you needed was a quote. That kind of respect is what we're all about!

It's awesome to hear you've trusted us not once, but twice with your mat needs, first for your 2019 Lincoln and now for your GMC Yukon. We're truly honored to have earned your repeat business.

If there's anything else we can do for you, don't hesitate to give us a shout. We're here to make your experience with us smooth sailing!

F1Mats Family

Rated 5 out of 5 stars

The best car mats that is worth your money.

I ordered some mats from them and they came out fantastic. I also ordered a rear trunk mat that they did not sell. I recieved permission to send in a template and within a few weeks, they were made with perfection. I will be ordering from them again.

31 December 2022
Unprompted review
X1Mats logo

Reply from X1Mats

Hello George,

Thanks for that awesome review!

When it comes to custom requests like the rear trunk mat, we're all about making it happen. We're delighted that you reached out and sent in a template, and we're even more thrilled that the result was perfection!

Your satisfaction is our top priority, and we're honored that you'll be returning to order from us again. We can't wait to assist you with any future needs you may have!

Until then, drive safe and enjoy your fantastic mats!

Cheers,
F1Mats Family

Rated 5 out of 5 stars

I purchased some floor mats for my 2023…

I purchased some floor mats for my 2023 vanderhall venice GT, and my exterior is a tan color so the only color close to it that F1 had was brown, at first glance when they arrived I thought "this will not do" until I put them in which fix like a hand in glove, and wow! they made the exterior pop. ✌ 👍🏽 up for F1 mats.

13 December 2023
Unprompted review
X1Mats logo

Reply from X1Mats

Robert,

Your review brought a smile to our faces! 😊 We're thrilled that you took the plunge and trusted us with your floor mats for the 2023 Vanderhall Venice GT. It's always a bit nerve-wracking when the color doesn't seem to match perfectly, but we're delighted that our brown mats surprised you in the best way possible!

Thank you for allowing us to enhance your driving experience!

Cheers,
F1Mats Family

Rated 5 out of 5 stars

Just want to give a Big Shout out to…

Just want to give a Big Shout out to Maverick he always kept me up to date every step of the way. The mats for my 2023 Roush turned out and I love them. I do believe these are the 1st ones they have done for 2023 Roush..... Not disappointed at all. GREAT JOB F1 Mats as Always yall Rock!!!!!

27 October 2023
Unprompted review
X1Mats logo

Reply from X1Mats

And a huge shoutout to you Lynn, for your amazing feedback, Maverick is one of our stars, he and the team make sure to keep you in the loop throughout the entire process! We're happy that the mats for your 2023 Roush turned out just as you hoped, and we're honored to have been a part of your build.

Thanks a million for choosing F1Mats, if you ever need anything else or want to share more awesome moments, don't hesitate to reach out

Keep on rocking that ride!
F1Mats Family

Rated 5 out of 5 stars

Awesome carpets they fit well and are…

Awesome carpets they fit well and are of high quality. The cyanide service was great, they were always in contact from the moment the order was placed all the way to delivery and installation. Could not ask for a better vendor of mats.

28 October 2023
Unprompted review
X1Mats logo

Reply from X1Mats

Hello Paul,

We're thrilled to hear that our carpets fit well and meet your high standards for quality.

But let's talk about that cyanide service... Oops, autocorrect! We meant "customer service," of course! 😅 It's fantastic to hear that our team stayed in touch every step of the way, ensuring a smooth journey from order placement to delivery and installation.

We're honored to be your go-to vendor for mats, and we'll continue to race ahead, delivering excellence at every turn. If you ever need anything else or want to share more pedal-to-the-metal experiences, just give us a shout!

Revving up for your next ride,
F1Mats Team

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