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X²O Badkamers Reviews 

13,653
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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See what reviewers are saying

Rated 5 out of 5 stars

Diego was a great advisor. He was very patient and proactive. He generated two different layouts for our bathroom and gave us two separate quotes. He also gave us very useful tips that were particular... See more

Rated 5 out of 5 stars

Omg the best attention I’ve gotten in NL, about ANYTHING. I was in the Bijlmer Arena store, the seller knew so much, gave advice, I would go back to this store anytime

Rated 5 out of 5 stars

My experience with X2O purchase at Villa Arena was amazing. From the moment I met the sales person : Muriel, I knew, I was in a good hands and basically, because of her professional experience and gre... See more

Company replied

Rated 5 out of 5 stars

We have been to multiple showrooms but in none of them we have felt so welcome as in this one. Starting from the very well organized space that was easy to walk around and find things, to the selec... See more

Company details

  1. Bathroom Supply Shop

Waarom X²O Badkamers?

Written by the company

Dubbel zo blij met korting op jouw badkamer
Van een badkamer van X²O word je pas écht dubbel zo blij, want dankzij onze aanpak – zonder tussenpartijen en dankzij efficiënte processen – kunnen we je het hele jaar door héél voordelige prijzen bieden. In al onze showrooms én in onze webshop.
Dubbel zo blij met jouw keuze
In onze showrooms vind je zo’n 70 inspirerende voorbeeldbadkamers op realistische grootte. Bij ons geen gesjoemel, maar een vrijblijvende en transparante offerte én een laagste prijsgarantie zodat je nooit te veel betaalt.
Dubbel zo blij met onze service
Daar bovenop ontvang je tot 10 jaar garantie. Wist je al dat wij 95% van ons assortiment uit voorraad kunnen leveren. Zo kun jij snel aan de slag met jouw project! Niet zoveel haast maar wel profiteren van de beste prijzen? Wij kunnen jouw bestelling tot wel 12 maanden gratis opslag. Dat geeft een goed en georganiseerd gevoel. Jij blij, wij blij.

Contact info

Dubbel zo blij mee

Eindeloze badkamer inspiratie bij jou in de buurt!


4.7

Excellent

TrustScore 4.5 out of 5

14k reviews

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4.7

All reviews

(13,653)

1,845 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Super service

Super service. Very happy

14 April 2022
X²O Badkamers logo

Reply from X²O Badkamers

Hi Pierre,
Thank you for your positive feedback.

We are happy to know we delivered on your expectations.

We look forward to your next visit.
All the best,

Het X²O team

Rated 5 out of 5 stars

Customer Service support

Fast and very helpful customer service

12 April 2022
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Reply from X²O Badkamers

Dear Fabrizio,
Thank you for leaving this kind review.

We are glad you felt we delivered great service and our team really appreciate your appreciation.

We very much look forward to seeing you again soon.
With our best wishes,

Het X²O team

Rated 5 out of 5 stars

Super service!!!

9 April 2022
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Reply from X²O Badkamers

Dear Ingrid,
We are grateful that you took the time out to leave us this great review.

We are happy we provided the quality service expected of us.

We look forward to assisting you with your future purchases.
Best wishes,

Het X²O team

Rated 5 out of 5 stars

Outstanding experience

Stefan and his colleague were absolutely amazing today!!! They showed patience, expertise and were of great help with choosing the perfect products for our bathroom. They went above and beyond to help us find the products that we want and need- if every company would provide the same level of customer service, they would be far! They deserve 10 stars not 5! A big thank you from Sorina & Bogdan!

8 April 2022
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Reply from X²O Badkamers

Dear Bogdan,
We are grateful that you took the time out to leave us a review.

We appreciate knowing you are very satisfied with your purchase and that our team helped you out when needed.

We hope you'll come and see us again soon :)
Best wishes,

Het X²O team

Rated 5 out of 5 stars

Rainshower

Ben 5april bij X2O in Zoeterwoude geweest i.v.m. een defecte rainshower.correct geholpen.8 april mail gehad dat de rainshower onderweg is.supersnel klasse

8 April 2022
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Reply from X²O Badkamers

Beste klant,
Bedankt voor het plaatsen van een review.

Klanttevredenheid staat hoog op ons prioriteitenlijstje en we zijn dan ook verheugd dat je tevreden bent met onze service en verzending. We wensen je alvast veel plezier met je regendouche!

Met vriendelijke groeten,

Het X²O team

Rated 5 out of 5 stars

The order came on time exactly as…

The order came on time exactly as agreed!

8 April 2022
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Reply from X²O Badkamers

Hi,
Thanks for sharing your feedback with us.

We are happy to know your order arrived as expected and was just what you wanted.

We hope to see you again.
Kind regards,

Het X²O team

Rated 5 out of 5 stars

Fantastic price and excellent service

Fantastic price and excellent service. Quick delivery too.

8 April 2022
X²O Badkamers logo

Reply from X²O Badkamers

Dear Hari,
Thank you for leaving this great review.

We are happy to know your order arrived promptly and that the service delivered met your expectations.

We hope to see you again.
Kind regards,

Het X²O team

Rated 5 out of 5 stars

Super service

23 March 2022
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Reply from X²O Badkamers

Cher Daan,
Merci pour ce super commentaire.

Merci de souligner la disponibilité de notre équipe :-)

Profitez bien de votre achat et à très bientôt,

Het X²O team

Rated 4 out of 5 stars

Prettig in communicatie

Prettig in communicatie. Produktkwaliteit is goed.

23 March 2022
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Reply from X²O Badkamers

Beste klant,
Dank je wel voor je mooie beoordeling.

We vinden het fijn dat jullie schrijven dat onze adviseurs jullie goed te woord hebben gestaan en dat jullie tevreden zijn over onze badkamerartikelen. Hartelijk dank voor jullie bezoek aan X²O en voor deze mooie woorden!

Groetjes,

Het X²O team

Rated 5 out of 5 stars

Perfect!

Perfect! Super hulp en prijzen

7 March 2022
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Reply from X²O Badkamers

Beste klant,
Wat een mooie feedback. Bedankt hiervoor.

Fijn dat je zo tevreden bent over de begeleiding van onze adviseurs en onze scherpe prijzen! Dat doet ons veel plezier.

We staan volgende keer graag weer voor je klaar.

Met vriendelijke groeten,

Het X²O team

Rated 5 out of 5 stars

Friendly

Friendly, solution oriented, personal

28 February 2022
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Reply from X²O Badkamers

Hi Jens,
Thank you for your positive feedback.

We are happy to know your order arrived promptly and that the service delivered met your expectations.

We look forward to your next visit.
All the best,

Het X²O team

Rated 4 out of 5 stars

Very good service

Very nice service, and helpful assistance during the purchase process.Only the range of product variety could be a bit more.

24 February 2022
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Reply from X²O Badkamers

Dear Klant,
Thank you for taking the time to provide us with your feedback.

We appreciate your comments about our dedicated team and are working hard to develop our range and have taken note of your feedback.

We hope to see you again soon.
Kins regards,

Het X²O team

Rated 5 out of 5 stars

Quality products and professional…

Quality products and professional service. Thank you

23 February 2022
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Reply from X²O Badkamers

Hi Antionette,
Thank you for your positive feedback.

We appreciate knowing you are very satisfied with your purchase and that our team helped you out when needed.

We very much look forward to seeing you again soon.
With our best regards,

Het X²O team

Rated 5 out of 5 stars

speedy delivery

speedy delivery. All clear

22 February 2022
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Reply from X²O Badkamers

Hi Pascal,
Thanks for sharing your feedback with us.

We are pleased to know you had such a positive experience and you appreciated our prompt delivery service.

We hope to see you again.
Kind regards,

Het X²O team

Rated 5 out of 5 stars

all good

all good, nice service

19 February 2022
X²O Badkamers logo

Reply from X²O Badkamers

Dear Lourdes,
We are grateful that you took the time to leave us this review.

We are pleased that your experience met your expectations.

We hope you'll drop by again soon.
Best wishes,

Het X²O team

Rated 5 out of 5 stars

Great service

Great service, great quality

16 February 2022
X²O Badkamers logo

Reply from X²O Badkamers

Dear M. Bhilal,
We are grateful that you took the time out to leave us a review.

It's great to receive this fantastic feedback and to know we meet all your expectations!

We look forward to welcoming you back in the future :)
Kind regards,

Het X²O team

Rated 5 out of 5 stars

Top service van Richard in filiaal Den…

Top service van Richard in filiaal Den Bosch

14 February 2022
X²O Badkamers logo

Reply from X²O Badkamers

Beste Sae,
Wat een mooie feedback.

Het doet ons plezier dat je een aangename ervaring had in onze showroom in Den Bosch en dat je de deskundige uitleg van Richard zo op prijs stelt.

Bedankt om voor X²O te hebben gekozen.

Groetjes,

Het X²O team

Rated 1 out of 5 stars

Delay on the delivery wrongly…

Delay on the delivery wrongly communicated due to an automated message.

14 February 2022
X²O Badkamers logo

Reply from X²O Badkamers

Dear Klant,
Thank you for taking the time to eave a review.

We are sorry to hear about the delay you experienced and would like to apologise for any inconvenience. We appreciate your feedback which assists us in highlighting areas for improvement in our services.

We hope to hear from you soon.
Kind regards,

Het X²O team

Rated 5 out of 5 stars

Great advise and Service

14 February 2022
X²O Badkamers logo

Reply from X²O Badkamers

Dear Klant,
Thank you for leaving such a positive review.

It is a pleasure to know you felt we delivered the best possible service and is a great encouragement for our team to continue with their efforts.

We hope to see you again.
Kind regards,

Het X²O team

Rated 2 out of 5 stars

During delivery

During delivery, the item 29219 is missed, replied via email but no response.

14 February 2022
X²O Badkamers logo

Reply from X²O Badkamers

Dear Klant,
Thank you for taking the time to write a review.

We are really sorry to hear about the delay you experienced and would like to apologise for any inconvenience. We are doing all we can to deliver within the promised timeframe, we appreciate your understanding at this challenging time.

We hope to hear from you soon.
Kind regards,

Het X²O team

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