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See what reviewers are saying

Rated 5 out of 5 stars

I’ve struggled with ADHD my whole life. I’ve tried all kinds of ADHD medications that somewhat worked but the side effects out weighed the benefits. X brain seriously works, no joke. I’m blown away ho... See more

Rated 1 out of 5 stars

Placed an order on 1 June, which Xbrain took the payment for. Didn't receive confirmation that my order had been received until 15 June. Followed up on the status of my order (still shows as 'processi... See more

Rated 2 out of 5 stars

I have emailed so many times this last year and rarely get any response. Troscriptions is constantly out of stock as is Harmony. So I cannot even get continuity. I emailed on 25 November, 10 and 16... See more

Rated 1 out of 5 stars

None existent customer service. I’ve made and order on their website paid nearly 100£ and haven’t received any order confirmation. And then days go by and the “director” emails me and out of sheer... See more

Company details

  1. #277 of 280 best companies in Vitamin & Supplements Shop

Information provided by various external sources

We are real people. We work, we party, we have vices, and we have goals. Sometimes we get enough sleep, eat a balanced diet, manage our stress, and sometimes we just do the best we can. Our paradigm shattering supplements are designed to help real peop...


Contact info

  • Phoenix Park 14, LE67 3HB, Coalville, United Kingdom

  • xbrain.co.uk

2.8

Average

TrustScore 3 out of 5

405 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Awesome experience(s)

I have been using X Brain for a while.

Great website stocking great products at decent prices. They are also honest about what is and isnt in stock. Very refreshing.

Superb company. Swift delivery times. I wouldnt go anywhere else for my supplements.

29 November 2022
XBrain logo

Reply from XBrain

Thank you very much Guy, it is easy with customers like yourself :D

Rated 1 out of 5 stars

I have still not received my order

I have still not received my order. It's is delayed with DHL. I have tried to rearrange delivery but it still has not arrived. I've not had any response from my email sent to you

24 November 2022
XBrain logo

Reply from XBrain

Hi, Sorry for this delay with your order. This should be sorted now hopefully.

Rated 1 out of 5 stars

Product on back order

Product on back order. Their CEO said it would be with me in a week. I followed up 2 weeks later got no reply…

4 November 2022
XBrain logo

Reply from XBrain

Hello, This is our fault here, the shippment off Alphabrain shippment got stuck in transit. And our CEO who got this email forgot to update you on this. Hopefully it is with us on monday. We will offcourse give you a great refund for this long wait.

Rated 5 out of 5 stars

Great products

Great products, I’m a competitive athlete (fighter) and repeat customer. In fight camp I’ve come to rely on their lions mane and sleep supplements as they really do work.

12 October 2022
Rated 5 out of 5 stars

Good

Delivery was within a week. Products are good. One bit of feedback- if you gave me better timelines after ordering I’d find it a better experience. I ordered, got confirmation… then nothing for days.

7 October 2022

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