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See what reviewers are saying

Rated 5 out of 5 stars

I’ve struggled with ADHD my whole life. I’ve tried all kinds of ADHD medications that somewhat worked but the side effects out weighed the benefits. X brain seriously works, no joke. I’m blown away ho... See more

Rated 1 out of 5 stars

Placed an order on 1 June, which Xbrain took the payment for. Didn't receive confirmation that my order had been received until 15 June. Followed up on the status of my order (still shows as 'processi... See more

Rated 2 out of 5 stars

I have emailed so many times this last year and rarely get any response. Troscriptions is constantly out of stock as is Harmony. So I cannot even get continuity. I emailed on 25 November, 10 and 16... See more

Rated 1 out of 5 stars

None existent customer service. I’ve made and order on their website paid nearly 100£ and haven’t received any order confirmation. And then days go by and the “director” emails me and out of sheer... See more

Company details

  1. #277 of 280 best companies in Vitamin & Supplements Shop

Information provided by various external sources

We are real people. We work, we party, we have vices, and we have goals. Sometimes we get enough sleep, eat a balanced diet, manage our stress, and sometimes we just do the best we can. Our paradigm shattering supplements are designed to help real peop...


Contact info

  • Phoenix Park 14, LE67 3HB, Coalville, United Kingdom

  • xbrain.co.uk

2.8

Average

TrustScore 3 out of 5

405 reviews

5-star
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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Never received the products

Never received the products. Xbrain did not respond when I asked where the products were and what had happend.

28 January 2023
XBrain logo

Reply from XBrain

Hello Martin, this email has gone right past us we will sort this out ASAP. sorry for the misshap here from our end. We will set this straight asap.

Rated 1 out of 5 stars

Not happy

Only ever received 1 box and been charged for three , emailed to cancel no one replied , then finally got a reply and was advised I would be refunded, still nothing

27 January 2023
XBrain logo

Reply from XBrain

Hello Justin, As explained on email this was showing delivered on our part, but it seems like DHL messed this up, 1 product recived, 1 product refunded and last product will be refunded once DHL confirm the proof off delivery. Sorry for the issue here.

Rated 5 out of 5 stars

Focus and short term memory improvement.

The most recognisable affect - short term is the focus and short term memory improvement. I will continue using them for a month to see if there are other improvements, for now I am extremely satisfied.

20 January 2023
Rated 1 out of 5 stars

Out of Date Goods!

Ordered Onnit MCT oil and started using it. I had ordered this in the past however this time it tasted different, very sharp/sour taste. I checked the bottle and it was out of date by more than 3 months! I contacted X-Brain and sent in photo of the bottle and a week has now passed and they haven't even bothered to respond to me. Unacceptable.

7 January 2023
Unprompted review
Rated 4 out of 5 stars

Fast delivery but had to pay some VAT…

Fast delivery but had to pay some VAT do DHL I wasn't expected but I guess it's the new trend now on deliveries (I already ordered but didn't pay any VAT a year ago).
Regarding the product, it's sensational! You need to feed your brain, it demands it!

5 January 2023
Rated 1 out of 5 stars

Order not arrived !!

Placed order a week ago and still not arrived when delivery was quoted 3 days !! No update if order has been shipped or even in transit for delivery and money has been taken from bank - not impressed !!

8 December 2022
XBrain logo

Reply from XBrain

Hello Laura, so sorry for the delay in our order being shipped, we had a sock issue, but the lack off response from us is not ok. Your order will shipp soon, but because off this I will give you 1 bottle free off charge and refund this back to your account. So sorry abou the delay here.

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