Xclusive Apparel UK Reviews 53

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Ordered 2 kits, I didn’t like one asked for a return. They were very good and nice customer service I had 0 issues, highly reccomend

Rated 5 out of 5 stars

Website layout makes it really easy to browse the style of shoe your looking for. The transaction steps to purchasing the trainers simplistic can’t go wrong. My trainers arrived to me within three day... See more

Company replied

Rated 5 out of 5 stars

My youngest brother has been wanting some Nike dunk low shoes for a while now and while doing some research I came across Xclusive Apparel. I was apprehensive at first but after reading some reviews a... See more

Company replied

Rated 3 out of 5 stars

Love this trainers but had argument with a staff on instagram for damaged insoles which they refused to deal with me as they think I try to make money off which is not true because I paid for it. I do... See more

Company replied

Company details

  1. Shoe shop

Written by the company

XCLUSIVEAPPARELUK was created to provide the world with the most exclusive and sought-after sold-out fashion pieces at the best price possible. We aim to build a personal relationship with all clients so we can better understand your needs and cater to them. Customer satisfaction is our number 1 priority and holds much more weight than any monetary value. Due to this, you can expect nothing short of exceptional customer service, and our team will always be on hand to cater to your specific requirements to the best of our ability. Having only been established in 2020, we already have thousands of clients who use and trust our services and an Instagram following of over 14,000. We hope you can put faith in our company and today can be the day we begin to service your needs! 100% AUTHENTICITY GUARANTEED, WE DO NOT CONDONE THE SALE OF REPLICAS OR COUNTERFEIT ITEMS!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

53 reviews

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Rated 5 out of 5 stars

Ordered 2 kits

Ordered 2 kits, I didn’t like one asked for a return. They were very good and nice customer service I had 0 issues, highly reccomend

29 January 2025
Unprompted review
Rated 5 out of 5 stars

They contacted us to double check the…

They contacted us to double check the sizes, and had them sent out immediately. Brilliant service and trustworthy will be using them again to purchase more trainers. Thank you and merry Christmas 🎄

15 December 2022
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Reply from Xclusive Apparel UK

I'm glad you had a great experience - thank you for investing!

Rated 5 out of 5 stars

Very happy

Delivery came fast & very impressed with my order.

25 November 2022
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Reply from Xclusive Apparel UK

Thanks for the review Poppy, hope you love the shoes!

Rated 4 out of 5 stars

Very good customer service

Very good customer service , only issue was had to source shoes and delivery was delayed but overall very happy

29 November 2022
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Reply from Xclusive Apparel UK

Thanks for being understanding Carl, I hope you trust our services again!

Rated 5 out of 5 stars

5 Stars!

Customer service is second to none, would highly recommend!

Whether it’s a query about sizing or sourcing, the team are always friendly and reliable. I wouldn’t go elsewhere

26 October 2022
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Reply from Xclusive Apparel UK

Thanks so much for the continued supported Lara!

Rated 5 out of 5 stars

AIR JORDAN 4 RETRO 'UNIVERSITY BLUE'

Ordered AIR JORDAN 4 RETRO 'UNIVERSITY BLUE' as a birthday gift. They looked better than the picture, 10/10. Royal Mail was used for delivery and it was quick. Definitely happy with my purchase. Thanks x

31 August 2022
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Reply from Xclusive Apparel UK

Thanks so much for the review Melissa, I'm glad you're happy with your Jordan's!

Rated 5 out of 5 stars

Amazing service!!

My youngest brother has been wanting some Nike dunk low shoes for a while now and while doing some research I came across Xclusive Apparel. I was apprehensive at first but after reading some reviews and learning the website allows you to pay for the product monthly through Klarna, I thought it would be worth giving it a try. I was so surprised when the shoes arrived after two of the order being made. My brother loves the shoes and I'm also happy I can pay a smaller amount of money spread through 3 months. 100% recommend their service :)

4 September 2022
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Reply from Xclusive Apparel UK

Thanks so Much for the review Cate - I'm glad your little brother loves them!

Rated 5 out of 5 stars

Authentic shoes

Authentic shoes, good communication with the seller, will buy from again! 5/5

31 August 2022
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Reply from Xclusive Apparel UK

Thanks so much for the positive review Serena!

Rated 5 out of 5 stars

brilliant service

brilliant service , trainers are amazing 🤩

24 August 2022
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Reply from Xclusive Apparel UK

Thanks for the review Danielle - I hope you love the valerian blue dunks :)

Rated 5 out of 5 stars

the best sellers!!!

Honestly the best shoe sellers. Ordered from them twice and got my shoes within 2-4 working days, with full tracking delivery and good communication. Will keep ordering from them and nobody else!

15 August 2022
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Reply from Xclusive Apparel UK

Thanks for the continued support Tia, I hope you love the emb chicago dunks :)

Rated 3 out of 5 stars

Nike Dunk Panda

Love this trainers but had argument with a staff on instagram for damaged insoles which they refused to deal with me as they think I try to make money off which is not true because I paid for it. I don’t received a week later because of stupid courier delivery which didn’t informed me about it.

29 July 2022
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Reply from Xclusive Apparel UK

Hi Elliot.

One week after receiving your shoes, you explained the nike logo on the insole was rubbing off. By this point, you had already been wearing the shoes. We cannot give you any discount because you wear the shoes and the nike logo on the insole rubs off - as this is what will always happen when you wear the shoes.

I hope you can understand this and trust our services again :)

Rated 5 out of 5 stars

Best in the game

Best in the game, very efficient service.

27 July 2022
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Reply from Xclusive Apparel UK

Thanks Brian - I hope you love the Yeezy slides :)

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