Xclusive Apparel UK Reviews 53

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Ordered 2 kits, I didn’t like one asked for a return. They were very good and nice customer service I had 0 issues, highly reccomend

Rated 5 out of 5 stars

Website layout makes it really easy to browse the style of shoe your looking for. The transaction steps to purchasing the trainers simplistic can’t go wrong. My trainers arrived to me within three day... See more

Company replied

Rated 5 out of 5 stars

My youngest brother has been wanting some Nike dunk low shoes for a while now and while doing some research I came across Xclusive Apparel. I was apprehensive at first but after reading some reviews a... See more

Company replied

Rated 3 out of 5 stars

Love this trainers but had argument with a staff on instagram for damaged insoles which they refused to deal with me as they think I try to make money off which is not true because I paid for it. I do... See more

Company replied

Company details

  1. Shoe shop

Written by the company

XCLUSIVEAPPARELUK was created to provide the world with the most exclusive and sought-after sold-out fashion pieces at the best price possible. We aim to build a personal relationship with all clients so we can better understand your needs and cater to them. Customer satisfaction is our number 1 priority and holds much more weight than any monetary value. Due to this, you can expect nothing short of exceptional customer service, and our team will always be on hand to cater to your specific requirements to the best of our ability. Having only been established in 2020, we already have thousands of clients who use and trust our services and an Instagram following of over 14,000. We hope you can put faith in our company and today can be the day we begin to service your needs! 100% AUTHENTICITY GUARANTEED, WE DO NOT CONDONE THE SALE OF REPLICAS OR COUNTERFEIT ITEMS!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

53 reviews

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Rated 5 out of 5 stars

Excellent

Excellent, good fast service be back again to order with you again😀

4 February 2022
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Reply from Xclusive Apparel UK

Thanks for the positive review Laura, the black and white dunks are a great pick! :)

Rated 5 out of 5 stars

Fast delivery, great communication!

Quickest delivery ever, kept me updated, second pair from these guys, 100% authentic would definitely recommend!!

2 February 2022
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Reply from Xclusive Apparel UK

Thanks so much for your continued support Danielle, I'm sure you'll get much use out of your black and white dunks :)

Rated 5 out of 5 stars

Website and Product

Ordered through the website, it was very easy and efficient, kept in touch with me regarding my order, definitely recommend. Very happy with my purchase

24 January 2022
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Reply from Xclusive Apparel UK

The bluebird jordan 5s are a statement piece! Thanks for the order and the review Mileidi :)

Rated 5 out of 5 stars

I received the shoes a few days ago and…

I received the shoes a few days ago and they fit great, excellent service would definitely recommend

18 January 2022
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Reply from Xclusive Apparel UK

The black and white dunks lows are the bestseller at the moments - thank you for investing Ilham, have a great year and speak soon! :)

Rated 5 out of 5 stars

The best

The best ! Sourced my yeezys really quick nd amazing customer service

12 January 2022
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Reply from Xclusive Apparel UK

Thanks so much Mahnoor! I hope you get much wear out of your Yeezy 500 Utility Blacks :)

Rated 5 out of 5 stars

Super helpful staff

Super helpful staff. Well structured website and amazing options! Would definitely recommend:)

8 January 2022
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Reply from Xclusive Apparel UK

Thank you Nas, the sail camo dunks were a great pick! :)

Rated 5 out of 5 stars

Brilliant and friendly service very…

Brilliant and friendly service very professional! So many resellers out there now it’s hard to find a genuine one and this is by far the most genuine I have come by. Very happy with how much shoes have come and the condition they are in 100% would recommend and I will be buying again for sure:)

3 January 2022
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Reply from Xclusive Apparel UK

Thanks so much Lydia, I hope you enjoy your Jordan 3's :)

Rated 5 out of 5 stars

Excellent service

Excellent service. Very quick delivery time

24 December 2021
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Reply from Xclusive Apparel UK

Thanks so much Angela, I hope you love your Jordan 1 Mid Chicagos!

Rated 5 out of 5 stars

10/10 recommend

Bought from the instagram a few times and just recently bought from the website. Very reliable, really fast shipping, can’t recommend enough!

12 December 2021
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Reply from Xclusive Apparel UK

Thank so much for being a loyal customer Elena, the Jordan 1 Low Grey Camos are a great pick! :)

Rated 1 out of 5 stars

I ordered a pair of Nike Jordan’s in a…

I ordered a pair of Nike Jordan’s in a size 6 for my daughter as a Christmas gift which I received.
When opening the box I realised that I was sent two left feet and one was a size 6and the other a size 5.5 .
Hopefully this will be resolved and a new pair in time for Christmas.

12 December 2021
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Reply from Xclusive Apparel UK

Hi. We responded to your email within minutes when you notified us of this issue and resolved it immediately. We sent you a pre-paid shipping label to send us the mismatched pair back and had a new pair sent out to you within 48 hours. We also allowed you to exchange the shoe for a different size which was £40 more expensive – but we waived this fee for you due to the inconvenience. Even with this delay, you received your correct item a week before Christmas. This isn’t the service we advertise to our customers and we apologise for this, but the nature of dealing with thousands of orders/stock births these problems on rare occasions unfortunately. It’s just upsetting that you left this review hours after notifying us of the problem without allowing time for the new pair to arrive - despite us rectifying the situation immediately and guaranteeing delivery by Christmas. I hope your daughter enjoyed her shoes and you can trust our services again :)

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