Xcooters Reviews 139

TrustScore 2.5 out of 5

2.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I negotiated a price for a scooter. It took a lot of texting back and forth but we got there after some time. I was very sceptical and requested to pay by credit card or by PayPal goods and services.... See more

Rated 1 out of 5 stars

Limited mechanical knowledge. They probably don’t understand the finer workings of an e-scooter. They might convince you that extra work needs doing when it doesn’t. They take shocking amount of time... See more

Company replied

Rated 5 out of 5 stars

Great buying experience. My girlfriend bought a new scooter today. With very little knowledge of what she wanted Nacho took time to show and explain to her some different options. The scooter purchase... See more

Rated 5 out of 5 stars

Iam going to give Xscooters an excellent review & it don't derive from only the one experience in dealing with them. It turns out I bought a scooter from the back last year, since then they have loo... See more

Company details

  1. Bicycle Shop
  2. Bicycle repair shop
  3. Bike accessories store
  4. Electrical repair shop

Written by the company

Shop of electric scooter and customisations from the UK's. You'll be also able to add the best accessories in your electric scooter! Visit our website to find the right e-scooter for you! Or come to our workshop (Xiaomi, Blade, Monorim, Ninebot, Dualtron, ..)


Contact info

2.6

Poor

TrustScore 2.5 out of 5

139 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

BEST SERVICE!

Changed my flat tire on my zero 10 & put frame sliders on. Great service , nice and friendly people. And very professional. Best service for sure! Cheers again XCOOTERS 😎⚡️👊🏽✅ DONE THE SAME DAY! In fact hours!

22 February 2021
Unprompted review
Xcooters logo

Reply from Xcooters

Thank you! We're really glad that you're so happy with your customise e-scooter 💯

Rated 5 out of 5 stars

Very high quality repairs and tuning

Very high quality repairs, modest prices and very professional people. Absolutely recommended! Will definitely visit again for some more e-scooter tunings!

18 February 2021
Unprompted review
Xcooters logo

Reply from Xcooters

Thank you Alessio! Hope to see you soon ⚡️

Rated 5 out of 5 stars

Couldn’t recommend anyone better.

Took my 1S to replace tyres, such a happy friendly service, very knowledgeable. Will be back for customs!! Highly recommend for electric scooter repairs and customisations!
Ps- ask for a go on his beast, you won’t be disappointed!
🛴 💨

14 February 2021
Unprompted review
Xcooters logo

Reply from Xcooters

Thank you Glen! We love what we do and always doing our best 💯

Rated 5 out of 5 stars

All good here

Very helpfull all work has been done to high standards..this guy knows what he's doing so use with confidence!

31 January 2021
Unprompted review
Xcooters logo

Reply from Xcooters

Thank you Dan! 💯

Rated 5 out of 5 stars

All sorted real quick

All sorted real quick! nice team, they even recommend me new weels for my Xiaomi.

30 January 2021
Unprompted review
Xcooters logo

Reply from Xcooters

Thanks a lot for your review, we really appreciate it 💯

Rated 5 out of 5 stars

Very kind and friendly people…

Very kind and friendly people definitely will go back if anything goes wrong with my e scooter!

29 January 2021
Unprompted review
Xcooters logo

Reply from Xcooters

Thank you to trust us! ⚡️

Rated 5 out of 5 stars

Best scooter repair shop

Took my gf scooter to these guys very professional service very good job and fair price and very friendly and professional wish could give them more then 5 start well done guys

28 January 2021
Unprompted review
Xcooters logo

Reply from Xcooters

Wow! Thank you so much Umair, We really appreciate it, I hope to see you soon 💯

Rated 5 out of 5 stars

The fixed my son's Kaabo Mantis stem…

They fixed my son's Kaabo Mantis stem wobble, which we couldn't work out at home. First rate service, cheap, friendly service, highly recommended. Gave my son advice about moding and mending his scooter, and supplied and fitted a much safer clamp. Thanks guys, this is a great service, we will be back.

27 January 2021
Unprompted review
Xcooters logo

Reply from Xcooters

Thanks a lot George for trust us! We are here if you need anything with your scooter 💯

Rated 5 out of 5 stars

kaabo mantis stem woble

we took our kaabo mantis electric scooter in as it had excessive stem wobble, they fixed stem wobble issue very well but after collecting the problem emerged again, after texting them they told us to bring it back in the next day, the day after we brought it in they told us to collect it and it was fixed free of charge, when we arrived they were very friendly and helpful and were very apologetic for the mistake. defiantly going to be using them for any scooter related problems

27 January 2021
Unprompted review
Xcooters logo

Reply from Xcooters

Thanks a lot Alfie for trust us, always providing the best quality to our costumers ⚡️

Rated 5 out of 5 stars

Kaboo wolf warrior 2

This guys are the best one on fixing scooters!
I brought my scooter in and been told was gonna take 2 or 3 days because it had few issues.. and the same day in less that an hours I received a call from them saying that my scooter was ready and cleaned!!

I traveled 35 miles to this guys! And I will definitely revisit them again!

I highly recommend them to anyone that has an electric scooter!

26 January 2021
Unprompted review
Xcooters logo

Reply from Xcooters

Thank you Jonathan to trust us! 💯 We're always working hard to provide the best service to our costumers, see you soon!

Rated 5 out of 5 stars

Second time I used they service and…

Second time I used they service and very nice guys, very professional also trustful they call me on video call what they doing in my scooter 🛴 100% recommendations fo any scooter 🛴 owner. Also, they have good offer and recommendations what you need to have to get better scooter.

26 January 2021
Unprompted review
Xcooters logo

Reply from Xcooters

Thanks a lot Peter ⚡️ your review is really appreciate.

Rated 5 out of 5 stars

amazing and very friendly

amazing and very friendly

took my scooter in to have new tiers fitted and front suspension fitted now my scooter rides great would recommend to everyone to see these guys

work was brilliant and customers service was spot on

thanks again guys see you soon

25 January 2021
Unprompted review
Xcooters logo

Reply from Xcooters

Thanks a lot! Just the best customisations with us 💯

Rated 5 out of 5 stars

Amazing work

Amazing work, would definitely recommend! Brought a scooter from someone yesterday, had issues with it yesterday evening and had it fixed today with no problems! Thanks a lot

24 January 2021
Unprompted review
Xcooters logo

Reply from Xcooters

Thank you Kai, providing just the best service to our costumers ⚡️

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look