Xeinadin - Chandlers Ford Reviews 11

Always friendly and responds. Gives advice or finds the right person depending on the issue.

A great service with confident, dynamic, intelligent advice.

Always helpful and on hand for advice

A good local accountancy practice, Competitive pricing, and very responsive to ad hoc requests.

I've worked with Campbell and the team at Xeinadin for 18 months now and they've been excellent! From the very beginning, they've been professional, knowledgeable, and incredibly supportive; particularly as I was setting up my own company for the first time. Campbell is very responsive on both phone & e-mail, always happy to answer my questions, no matter how big or small, and explains everything in a way that's easy to understand.

It's reassuring to have an accountant who genuinely seems to care about my business and takes the time to explain the finer details, rather than simply just producing the annual accounts.

I can't fault the service so far, and I'd happily recommend Campbell and the team at Xeinadin to anyone looking for a reliable, professional, and trustworthy accountant in the Southampton area!

We’ve experienced good service & helpful advice running our business

Callum Jopson (accountant) has been very helpful in explaining the taxation system to me. He always responds promptly to my queries and is always friendly. He has been very helpful in helping me set up a limited company and software packages to help me run my small business.

I have been working with some of the original team that came from ClearVision for a number of years. For most of these, Rhian has helped me with the accounts for my small yoga business and has consistently been punctual with information, swift to respond, delivering professional and competent services that I fully trust, allowing me to grow my business with confidence.

Helpful polite and trustworthy

I have found all the staff at Xeinadin really approachable and easy to work with - they are knowledgeable, friendly and helpful. I was nervous moving my accounts to a larger accountancy firm from a previous small family business but Xeinadin has really impressed me and made the move really smooth and painless. I would definitely recommend to others!

Nearly two decades ago I engaged an accounting company called Buckleys. Peter gave me good advice and I liked the ethics of his company.

Peter moved Buckleys into Xeinadin. In the meantime our business model had changed and the new, bigger accountancy didn't suit us. I gave it a couple of years, but it wasn't working for us so I gave notice to leave in February 2026 after paying all the invoices raised for 2024.25.

Yesterday, my new accountant confirmed that no information has been passed over (I have been chasing).

Last week I got a letter from Companies house letting me know they were beginning the striking off procedure. My new accountant can't help because they don't have the codes required to make the necessary inputs. I phoned, spoke to a new person at Xeinadin who sorted the situation straight away and promised they would let Lisa, our account manager, know we urgently needed the information to go across to the new accountant.

The law has now changed. As a landlord I have to submit quarterly accounts to the government. The first quarter ends in two weeks time.

In February, after paying all my outstanding invoices, Xeinadin issued me with two new unexpected invoices. It appears Xeinadin are working to a billing system that I was unaware existed. It took a while to renegotiate the invoices.

In return, I was happy to pay a cancellation invoice for each company (3). I paid one invoice to start the process of transfer. I will pay the second invoice once information is sent to my new accountants and the third invoice once my new accountants confirm that they have everything they need.

What do I want?: someone in Xeinadin to take control of this situation, make sure my new accountant has everything required.

What will I do next?: If we can achieve a situation where my new accountant has all the correct information then I will remove this review and pay the second invoice. We will check the information as quickly as professional timing allows and pay the third invoice.

If the next two weeks take us no further forward then I will update this review every week until we finally find a solution.

It is really simple. A few hours of someone's time to focus at Xenadin and we will be done.