I ordered a cute highland cow, it is lovely but came without a microwave pouch. I emailed customer service, who said they would send another one but I had to pay postage. They sent me a link, but that... See more
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Review summary
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No history of asking for reviews
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Replied to 96% of negative reviews
Typically replies within 1 week
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Absolutely terrible (non-existing)…
Absolutely terrible (non-existing) after sales service and extremely bad quality imitation products

Reply from Xigoot
Do not use XIGOOT! I saw their adv Facebook for a…
I saw their advert on Facebook for a cream that covers age spots on legs and arms. £12 plus postage. When it arrived it makes no difference at all, it nowhere near covers anything. It leaves a faint white mark - USELESS. Emailed them for a refund and they ignored me.

Reply from Xigoot
Rip off
Do not buy ANYTHING FROM THIS COMPANY!!
they take your money and DO NOT send you the goods!
Ripping off innocent people it is discusting!!!

Reply from Xigoot
Wished I had looked on Trustpilot…
Wished I had looked on Trustpilot before I tried to purchase. Total scam - product did not turn up and customer services keep fobbing off. Dreadful people. If it does turn up reviews suggest it is terrible and not as described. Would have given zero stars if possible. Think they may sell under other company names also so be careful.
Scam
See previous comment by Natalie Duff 10/5. My experience exactly the same, product didn't arrive ,then receive an email asking for a review !!! So lost my money, how can these people continue to get away with this. Robbing innocent people.
Not fit for purpose
Not fit for purpose. Wrong colour sent. Appalling customer service, very evasive and repetitive emails with no resolution. This company should not be given a platform / advertising space on Instagram.
They never send the packages
Ordered on the 21st April and as of today 21st may no parcel has arrived...the tracking states arrived into customs at Gatwick on the 5th may bit that's where the trail ends! Daily emails from them telling me I can't have a refund as the package has been delivered!! When it hasnt and they can't prove this to me ...tracking status hasn't changed since 5th may..DO NOT BUY FROM THE VILE SCAMMING COMPANY WHO ARE JUST THERE TO TAKE HONEST PEOPLES MONEY!!!
Scammers
Scammers. Item not as described and wrong colour. Very evasive via email with no resolution.
Refused to refund or send replacement, and now refusing to reply to emails.
Avoid at all costs.
I’m going to leave negative reviews everywhere I see the name XIGOOT, especially on Facebook.
I have had to put in a claim from my Card Issuer.
These people have no interest in looking after their customers or resolving issues.
Avoid.
Product didn’t arrive
Product didn’t arrive. Another scam company. Don’t bother wasting your money. Received an email today from them asking me to receive the product that I received 14 days ago. Well I didn’t receive it and when I clicked on the link to leave the review there’s was no option to leave it anywhere. Lesson learnt. Asshats.
NO STARS…LIARS
NO STARS…. Do not order from this scamming company. They do not send anything you buy and promise to return your money then never send that either!!
Where’s my stuff
They are asking me to leave a review haven’t received goods yet do you think I will now after 2 weeks
Did need receive it and have no emails…
Did need receive it and have no emails for ur company
Exactly the same as others
Exactly the same as others, ordered what was advertised as free wifi for life, which it most certainly is not as it requires a SIM card which is never mentioned in the advert. Took 15 days to arrive and within 15 mins of it arriving I had emailed them to ask how I go about returning it for a refund, no response other than ‘your email has been answered, please check it’ which seems to be the standard response from these scammers. AVOID AVOID AVOID, they will take your money and send you something useless
Scammers & scumbags oh my
If I could give it no stars I would.
Did not receive my order and when I asked so called support for assistance I kept getting the same reply - even though i had had no reply! "Your email has been replied, please kindly check it.If you have any further questions,please feel free to follow this ticket,we'll do our best to solve it for you" - They do their best to do nothing at all. I only spent a couple of pounds but I pity those that spent more.
Scumbag scammers!!!!!
WARNING do not tuch this is a scam…
WARNING do not tuch this is a scam compant i brougt wifi unit that not work but theres return no have any this so be warned there scum
Total rubbish
Total rubbish. supposed to be free Internet then Recieved an Internet dongle which requires a sim card what a joke
Terrible - products arrived broken
Terrible . I ordered selfie sticks buy 2 get one free .Advertised as being strong and sturdy .2 of the 3 arrived broken .Would advise to steer well clear of this company
Not what I ordered. It’s a scam
I ordered a pair of waterproof trousers from them and unlike most of the reviews I actually received a pair of trousers. They were nothing like the ones I ordered. They are wafer thin, not waterproof and a +40” waist, I am a 36”. It’s a total scam.
This company is nothing but rubbish
This company is nothing but rubbish, I ordered advertised bra from them , got undersize ones and couldn't return them! they have no traceable contact , no genuine email, no returns policy, no refund,no reputation.
The item wasnt what i was exspecting…
The item wasnt what i was exspecting from there read up there are no returns adress tried emailing them but just keeps saying not delivered so thats £18 down the drain will never order from them again seems a scam to me as you cant send items bck
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