Xigoot Reviews 155

TrustScore 2.5 out of 5

2.7

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Review summary

Created with AI, based on recent reviews

Evaluating 122 reviews, most reviewers were unhappy with their experience overall. Many customers reported receiving products that were not as advertised, differing in material, size, or even being entirely incorrect items. People frequently experienced significant delays in shipping, with some orders taking weeks or even months to arrive, or not arriving at all. Reviewers also expressed frustration with the lack of communication and unresponsiveness from customer service, often finding their emails unanswered or receiving irrelevant replies. Conversely, a small portion of people felt satisfied with their purchases, describing products as lovely, good quality, comfortable, and well-made. Some customers also noted efficient and quick delivery services, with orders arriving as expected or even receiving prompt replacements for damaged items.

What people talk about most

Product

Consumers find product experiences to be ambiguous, with many expressing dissatisfaction regarding items not... See more

Order

Customers had ambiguous experiences with order, with many expressing significant dissatisfaction due to... See more

Quality

Users describe ambiguous interactions with quality, with some reviewers expressing delight over products that... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many customers experiencing significant... See more

Response time

Reviewers highlight ambiguous aspects of response time, with many customers reporting a lack of response to... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I ordered a cute highland cow, it is lovely but came without a microwave pouch. I emailed customer service, who said they would send another one but I had to pay postage. They sent me a link, but that... See more

Rated 3 out of 5 stars

Avoid like the plague! A pair of 4way stretch mens cargo trousers arrived and were disgusting, nothing like advert! Material was cheap shiny non stretch material that smelt highly of toxic chemicals!... See more

Company replied

Rated 3 out of 5 stars

On the whole I'm a little bit disappointed with the product as I thought the pads would be bigger and the foam doesn't last as well as I thought. They still do the job of cleaning my toilets, which... See more

Rated 3 out of 5 stars

My previous comments were intended for another company that I had dealt with at the same time. The only comment would be the length of time it takes to prepare and send items.

Company replied


Company details


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2.7

Poor

TrustScore 2.5 out of 5

155 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 96% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

I ordered a set of their advertised…support bras

I ordered a set of their advertised bras, I had an email receipt to say they were dealing with my order and it was going to take 2/3 days…
Nothing I’m glad the cost was less than £25, and I hope they read this because I am going on Facebook, Twitter, Instagram and any other social media and warn people not to buy from them, thieving bathbuns !!!

1 October 2024
Unprompted review

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