I ordered a cute highland cow, it is lovely but came without a microwave pouch. I emailed customer service, who said they would send another one but I had to pay postage. They sent me a link, but that... See more
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No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 96% of negative reviews
Typically replies within 1 week
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Avoid them
Avoid them. Scam. Never received goods. No way to get refund.
I ordered a set of their advertised…support bras
I ordered a set of their advertised bras, I had an email receipt to say they were dealing with my order and it was going to take 2/3 days…
Nothing I’m glad the cost was less than £25, and I hope they read this because I am going on Facebook, Twitter, Instagram and any other social media and warn people not to buy from them, thieving bathbuns !!!
Order glasses never arrived
Order glasses never arrived, I messaged them no response, very bad experience
Cannot understand why they are able to get away with it
I've had a message saying delivered...however nothing has been delivered. They do not reply to messages. They have no customer service
Ordered a Gonk advent calendar with”24…
Ordered a Gonk advent calendar with”24 plush gonks”
Was worried that it rattled a lot, so I opened the top.
3 gonks and lots of plastic Christmas figures! 😢
Not suitable for my great niece
More like what went right
More like what went right , didn't even receive refund or goods , customer service nil
Sub standard and incomplete
Charged for 2 travel bags and shipment. received one very late . No response when contacted company. Product sub standard
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