XLMOTO Nederland Reviews 

2,576
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 158 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the affordable prices, wide range of items, and fast delivery services that make shopping very convenient. People also highlight the reliable product quality, great packaging, and exceptionally smooth purchasing process which consistently exceed expectations across various orders. Shoppers frequently express their intention to place future orders due to this outstanding level of overall satisfaction. However, some people mentioned that delivery times can sometimes take much longer than expected, causing frustration for certain buyers waiting on items. A few consumers also noted occasional challenges with incorrect sizing according to charts or prolonged delays when trying to process product returns and refunds.

What people talk about most

Product

Customers had positive experiences with product, often highlighting high quality materials and fair pricing.... See more

Delivery service

Customers consistently note positive experiences with delivery service, often praising the fast shipping... See more

Quality

Consumers find quality to be positive, frequently highlighting the great value and affordable pricing of the... See more

Price

People report positive experiences with price, highlighting competitive and fair pricing alongside good... See more

Order

Users describe ambiguous interactions with order experiences, reflecting a wide split in customer... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great online shop, to my surprice faster than i expected. No FAKE stuff, trustworthy and some prices are little bit cheaper then other sites. I will definitely order here again, when i need some... See more

Company replied

Rated 5 out of 5 stars

All was handled great. I did have to return 1 product though - the hoodie i ordered did not indicate anywhere the size of the back armor. XL hoodie meant max L size armor. However, that was not even o... See more

Rated 5 out of 5 stars

Communication bye email whas okay with Tom. The order came fast but my boots to big. Quality for the price okay i think. Send the boots back whas going good. The money back also good. Its a bit... See more

Company replied

Rated 5 out of 5 stars

Great generic products with amazing quality x price ratio! Quick delivery... Bough a few things from them already!

Company replied


Company details

  1. Motorcycle shop
  2. Tyre shop

Written by the company

XLMOTO is een bedrijf dat ernaar streeft uitrusting en onderdelen te leveren voor de motorcross, enduro, motorfiets en pit bike. Wij streven ernaar om een heel nieuwe ervaring te bieden tijdens het winkelen, evenals een niet te evenaren assortiment tegen ongelooflijke prijzen.

XLMOTO

Written by the company

Geen verzend-kosten boven €150*
De levering is gratis bij bestellingen vanaf €150 euro of meer. Niet geldig bij bestelling van grote of zware artikelen!

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3k reviews

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4.4

All reviews

(2,576)

463 reviews in the last 12 months

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Rated 3 out of 5 stars

Despite of size chart way too small.

Ordered a summer jacket off the Course brand.
I measured myself and checked the size chart.
I found the correct size in the chart and ordered the jacket.
When the jacket arrived i tried it on.
I could even close it.
The sizes in the chart are way off...
Kinda disappointing.
Fast delivery though...

24 June 2025
XLMOTO Nederland logo

Reply from XLMOTO Nederland

Good afternoon,

thank you for your review!

Sad to hear that the wrong size chart was the cause of a non fitting jacket. We see that you have returned the jacket by now so as a compensation we will refund you the return freight that was originally charged.

Apologies for the inconvenience!

Best regards,

Rated 5 out of 5 stars

Easy to shop.

Easy website to navigate.
Ordering is easy.

Updates on shipping was okey. shipping took longer then i tought. but thats my own problem.

Making a return is easy and fast.
updates are good.
Money is back fast!

23 June 2025
Rated 1 out of 5 stars

Not delivering what they offer on website

Ordered a RK Chain but recieved a D.I.D. chain. When I contacted XL Moto they said that the picture was wrong on the website(as was the text) but also implied that I also could have known somehow but still offered to take the item back for a full refund. I decided to keep the chain as I could still use it for my intended purpose but also feared that returning the chain could lead to more problems as I have no more trust in XL Moto as they still advertised the RK chain on their website with the corresponding wrong picture and text allthough they told me they couldn't deliver said RK chain. So I decide to never do business with them again as I can't be sure if the product that is advertised is really what is going to be delivered.
And the RK 420 MRU Chain is still on the website today so instead of saying that you're sorry just fix the problem.

22 June 2025
XLMOTO Nederland logo

Reply from XLMOTO Nederland

Good afternoon,

thank you for your review!

Our sincere apologies for the incorrect product information on our website. Therefore we have offered you a free return so you could get a full refund of your order.

Best regards,

Rated 5 out of 5 stars

Correct delivery and quick responding customer service

Delivered in time, complete and undamaged.
The helmet looked new and not used before.
Invoice with tax specification was not included (also not by e-mail), but I contacted XLmoto via the website and within 24 hrs I received the invoice with tax specification in pdf.
So, correct delivery and correct customer service.

22 June 2025
Rated 5 out of 5 stars

Great store

Great store, they have allot products for nice prices. Easy to order and the shipment is fast! I can recommend this store.

12 June 2025
Rated 2 out of 5 stars

Returning goods.

Returning goods.
Returned some goods over a week ago, only arrived there today.

2 June 2025
XLMOTO Nederland logo

Reply from XLMOTO Nederland

Good afternoon,

thank you for your review!

Our return can take up to 14 business days to arrive in our warehouse in Poland. This is also mentioned on our returns page on our website.

Best regards,

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