I am an avid maker with many 3d printers, but needed some stronger sintered nylon parts for a project. Uploading and picking the manufacturing process was super easy it only took minutes for many diff... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Xometry has never disappointed. They are always quick to respond to manual quotes, emails, etc. I love their flexible shipping options, allowing for several price ranges to fit what we need. Their par... See more
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The entire process was simple and painless. Xometry responded quickly with price options and suggestions, all very helpful. The final part was pretty much perfect, so nice to see the part we had worke... See more
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This was our first time using Xometry but expect to use them more going forward. Not only was the quality very high, they improved on the shipment timeline (delivering earlier than expected). Very c... See more
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Company details
About Xometry
Written by the company
Xometry's AI-powered marketplace, popular Thomasnet industrial sourcing platform and suite of cloud-based services are rapidly digitizing the $2.4 trillion manufacturing industry. Xometry provides manufacturers the critical resources they need to grow their business and makes it easy for buyers to access global manufacturing capacity and create locally resilient supply chains. The Xometry Instant Quoting Engine® leverages millions of pieces of data to quickly and effectively analyze complex parts in real-time, match buyers with the right suppliers globally and provide accurate pricing and lead times. Xometry’s supplier network includes 10,000 vetted manufacturing facilities across 46 US states and 22 countries. Through its extensible marketplace, Xometry continuously scales its offerings, delivering an ever-expanding menu of manufacturing capabilities, including CNC Machining, 3D Printing, Laser Tube Cutting, Sheet Metal, Metal Stamping, Die Casting, Extrusion, Urethane Casting, and Injection Molding.
Check out our case study library to see examples of Xometry's work with customers across various industries and manufacturing processes.
Check out our case study library to see examples of Xometry's work with customers across various industries and manufacturing processes.
Contact info
6116 Executive Blvd, Ste 800, 20852, North Bethesda, United States
- +1-800-983-1959
- support@xometry.com
- xometry.com
Get 10% Off Your First Order
4.7
Excellent
846 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Order Process Is Simple and Easy
This was my first time ordering a CNC machined part. The order process was simple and very easy to understand. I was given a number of manufacturing options and I chose international. I received emails to keep me updated with status and in no time I received my part. It was exactly what I ordered. I'm very happy with the final product.
2 October 2025
Reply from Xometry
Thank you for your feedback, Brad! We are so glad to hear that you had a seamless experience from quoting to delivery. We look forward to working with you on your next project!
The perfect part!
The part was perfect! They follow the drawing and 3D data to the letter!
29 September 2025
Reply from Xometry
We're so glad to hear this, Charles! This is the service we stive for, so thank you for sharing. We look forward to future business with you!
Reply from Xometry
Thank you for the great feedback Jeremy! We appreciate you sharing your positive experience with us. We're looking forward to helping out with your future projects!
I'm really impressed with Xometry
I'm really impressed with Xometry. I sent a fairly complex part for SLS printing and it came back perfect. The turnaround time was reasonable and the pricing was fair. I'll definitely be ordering parts from Xometry again.
23 September 2025
Reply from Xometry
Thank you for your wonderful feedback, Trevor! We're glad to hear that your part came back perfect! We look forward to doing more business with you in the future.
Injection mold tooling.
Survey Response:
Xometry has been making mold cavity components for me for about three years. I have several injection molds assembled with their parts that are now in production. Some of these parts required tolerances as tight as ±0.002, and with good engineering drawings along with our models, Xometry has consistently delivered high-precision aluminum components to a very high standard.
19 September 2025
Reply from Xometry
Thank you for your feedback! We're glad to hear that we were able to meet your tight tolerances and consistently match your standards! We are excited to continue doing business with you!
Xometry is easy to upload the…
Xometry is easy to upload the solidworks and get the pricing instantly. Also, the price is seemingly cheapest compared to other places, but the quality is at least as good as the others.
12 September 2025
Reply from Xometry
Thank you for your feedback! We're glad to hear the quoting process has been smooth and that you're satisfied with the quality of your parts. We look forward to continuing to work with you.
It was super easy to get a fast quote…
It was super easy to get a fast quote on some drawings I had. It was less than a week from quote to my door
28 August 2025
Reply from Xometry
Thank you for leaving your feedback, Aaron! I'm glad we were able to make it easy for you to quickly get your parts quoted, manufactured, and shipped to you!
Could Be Better...
For anything other than basic machining they're very slow to get back to you with a quote. Most parts are way overpriced compared to what you could get from a local shop. I've also heard they don't pay well and keep a huge amount of profit. It's a good idea but just need better execution.
25 August 2025
Unprompted review
Reply from Xometry
Thank you for the honest feedback. I'm sorry for the delays you've had getting quotes for more complex parts. We know how important speed is for your projects, and we missed the mark here.
We're always working to improve our quoting process. In the future, if you need a quote sped up or have concerns about the pricing, please reach out directly to our team at support@xometry.com or call us at 800-983-1959. We'll do everything we can to make the process smooth and seamless for you.
We appreciate your business and want to make sure your next experience is a much better one. I'd like to email you directly to discuss your experience and get your input on what we can do make this right for you.
Easy solution to a vexing problem
The entire process was simple and painless. Xometry responded quickly with price options and suggestions, all very helpful. The final part was pretty much perfect, so nice to see the part we had worked so hard to perfect, come in as promised. We will definitely continue to go straight to Xometry for all out future needs.
18 August 2025
Reply from Xometry
Thank you so much for the fantastic feedback! We're thrilled to hear that the process was simple and that the final part met your high standards. We're always here to ensure your projects are a success. We look forward to partnering with you on your future needs!
Reply from Xometry
Thank you for the feedback! We’re glad the parts and experience met your expectations and look forward to delivering more great parts in the future!
Good communication and logistical efforts.
Excellent service response to a delivery date slide. The communication was rapid and concise.
5 August 2025
Reply from Xometry
Thank you for the fantastic 5-star review! We're so glad to hear that our team's communication was rapid and concise in response to the delivery date change.
Providing clear and efficient updates is a priority for us, and it’s great to know that made a positive impact on your experience. We appreciate your business and hope to work with you again soon!
Easy to use
Easy to use! Options on manufacturing, lead time and shipping to help with pricing. Great service, support and follow up… Thank you!
7 August 2025
Reply from Xometry
Thank you for the feedback, Otto! We are happy to hear that you had a seamless experience with us – that is exactly the service we aim to deliver. We look forward to working with you again soon!
We found some dimensional discrepancies…
We found some dimensional discrepancies but were able to work through them.
18 July 2025
Reply from Xometry
Hi Andy,
Thank you for your candid feedback. We're genuinely sorry to hear you encountered dimensional discrepancies with your order, even if you were able to resolve them on your end. That's definitely not the seamless experience we aim for at Xometry.
We want to ensure every project meets your specifications perfectly. If you haven't already, please consider submitting a formal claim so we can properly investigate and make things right. You can find instructions here: https://community.xometry.com/kb/articles/861-how-to-submit-a-claim-or-initiate-a-return-rma
Your satisfaction is incredibly important to us, and we appreciate you bringing this to our attention. We're committed to continuously improving our service, and we hope to have the opportunity to provide a perfect experience for your next big idea.
Printing educational materials at scale
I was able to economically test a print for an educational tool called a Galton Box. At scale the cost per piece is low enough to allow me to print one for each class I volunteer in.
22 July 2025
Reply from Xometry
Hi there,
It's genuinely great to hear about your experience! We're so pleased that Xometry could help you economically produce the Galton Box educational tools for your classes. Being able to test a print and then scale up at a low cost per piece is exactly what we aim for.
Thanks for trusting us with such an impactful project. We appreciate your business and are certainly here to support any of your future manufacturing needs!
Reply from Xometry
Thanks for the feedback, Philip! Great to hear the process was quick and easy. We hope to work with you again soon.
great service
These guys do a great job throughout the process. The website makes it super easy to get a quote and select the appropriate technology options.
21 July 2025
Reply from Xometry
Thanks for the great feedback! We’re glad the website made quoting and technology selection simple—it’s important to us that getting parts made doesn’t feel like a hassle.
We appreciate the opportunity to work with you and hope to support more of your builds soon!
Reply from Xometry
That's wonderful to hear! We're thrilled you had a great experience with both our packaging and the online user interface. We put a lot of effort into making the Xometry platform easy to use, so it's rewarding to know it's hitting the mark for you.
Thanks so much for taking the time to share your feedback. We appreciate your business and look forward to helping you with your next big idea!
Partnership
In a word, partnership! I run a small business that contracts my services. Part of what I bring to the job is my use of 3D printed devices that resolve the issues I was hired to address. Xometry helps ensure my designs are printable by evaluating them before printing.
2 July 2025
Reply from Xometry
Thank you for highlighting how much partnership matters in what we do together. We’re proud to play a part in your success by providing design for manufacturing (DFM) feedback that helps ensure your parts are ready to perform as intended.
It’s always rewarding to see your ideas turned into real solutions for your clients — we’re excited to keep supporting you on whatever comes next!
Great service for a very small order!
Great service for a very small order from a company that has mostly high volume clients! The parts (nylon SLS) were perfect. This provides an excellent workflow for prototyping locally in FDM, then ordering the part in SLS nylon, thus eliminating the Z-axis weakness typical of FDM. The parts (custom cycling pannier clips) have performed well in high stress conditions.
7 July 2025
Reply from Xometry
Thank you for sharing this — we really appreciate it. I love that you explored different manufacturing options to tackle the FDM Z-axis limitations. Each process has its own strengths and trade-offs, and it’s great to see you using them strategically to get the best result for your project.
We’re always here to help you find the right fit for your next build, big or small. Can’t wait to see what you come up with next!
Their manifold blocks are beautiful
Their manifold blocks are some of the nicest we have ever seen over 40 years. Plus their ability to quote and deliver on small numbers can really make your project happen. We think milling is their strong thing. We had a problem with some turning but they resolved it immediately. They are sourcing from experts in different places, so I suppose you don't have continuity batch to batch. No issue if every batch is superb. We are fans.
7 June 2025
Unprompted review
Reply from Xometry
Hi John!
Thank you for taking the time to share such thoughtful feedback — it means a lot to hear your perspective. We’re proud to know our manifold blocks stood out to you, especially given your 40 years of experience — that’s high praise!
It’s also great to hear that our ability to quote and deliver small quantities helps keep your projects moving. You’re right that milling is one of our core strengths, and we appreciate you calling that out. We also appreciate your understanding about sourcing — we work with trusted partners across our network to get you the best quality, and we’re glad we could resolve that turning issue quickly.
Consistency and quality are always top of mind for us, and feedback like yours helps us keep raising the bar. We’re grateful to have you as fans and look forward to helping with your next batch!
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