I have cancelled Total AV a number of times and received letters from you confirming that the subscription has been cancelled. Yet I am still being charged despite your so called intervention can... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
After everything was said and done, I received a billing from Starlink. I told them that I had cancelled through your company and they said they did not accept cancellations by mail. I had to go on li... See more
Company replied
Be sure to real ALL their fine print and in between EVERY line because they will REALLY trip you up and slam you with additional charges.
Company replied
You took my money but you didn't ado anything. It took nearly a month to supposedly cancel a subscription to Netflix, but the very same day Netflix notify that my account is still active. Your compa... See more
Company replied
Company details
About Xpendy
Written by the company
Welcome to Xpendy, the smart way to cancel subscriptions and contracts.
At Xpendy, we believe cancelling a subscription should be simple, fast, and stress-free. Since 2019, we’ve helped consumers worldwide easily cancel services they no longer need, all in just a few clicks.
Many companies make cancellations unnecessarily complicated. Hidden contact forms, long phone calls, unclear instructions, or slow responses can make the process frustrating. Xpendy removes that hassle by offering a simple online cancellation service that takes care of the process for you.
How Xpendy works
- Select the organisation you want to cancel
- Enter your details
- We generate and send your cancellation request
Our system automatically creates a legally formatted cancellation letter and sends it to the correct address of the service provider.
Whether you're cancelling a gym membership, streaming service, insurance policy, magazine subscription, or telecom contract, Xpendy helps you handle it quickly and easily.
Our service is secure, reliable, and trusted by thousands of users worldwide.
Need help?
Find answers to common questions in our FAQ:
https://xpendy.com/us/faq/
Still need assistance?
Our support team is happy to help at:
support@xpendy.com
Find answers to common questions in our FAQ:
https://xpendy.com/us/faq/
Still need assistance?
Our support team is happy to help at:
support@xpendy.com
Our mission
Make cancellations effortless and give people back control over their time, subscriptions, and money.
Make cancellations effortless and give people back control over their time, subscriptions, and money.
Contact info
Netherlands
- support@xpendy.com
- xpendy.com
2.4
Poor
12k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
If you downloaded a subscription from…
If you downloaded a subscription from the play store, you can cancel it in the play store quickly and free.
27 April 2026
Unprompted review
Reply from Xpendy
Hi,
Thank you for your review.
I’m sorry to hear that you’re not satisfied with our services. I’d like to check our system to see how I can assist you.
To do so, I’ll need your details. I can locate the order using the following information: the email address you used to place the order or the order number. Please email this information to complaints@xpendy.com.
Based on that, I’ll get back to you regarding the options available.
I look forward to hearing from you and wish you a pleasant day!
Sara, Team Xpendy
Netflix is still billing me for the…
Netflix is still billing me for the subscription I am pissed about paying you and nothing was done.
30 April 2026
Unprompted review
Reply from Xpendy
Hi,
Thank you for your review.
I’m sorry to hear that you’re not satisfied with our services. I’d like to check our system to see how I can assist you.
To do so, I’ll need your details. I can locate the order using the following information: the email address you used to place the order or the order number. Please email this information to complaints@xpendy.com.
Based on that, I’ll get back to you regarding the options available.
I look forward to hearing from you and wish you a pleasant day!
Sara, Team Xpendy
Reply from Xpendy
Hi,
Thank you for your review.
I’m sorry to hear that you’re not satisfied with our service. I’d like to check the system to see how I can assist you.
To do this, I’ll need your details. I can locate the order using the following information: the email address you used to place the order or the order number. Please email this information to complaints@xpendy.com.
Based on that, I’ll get back to you regarding the options available.
I look forward to hearing from you and hope you have a great day!
Sara, Team Xpendy
I ask for them to unsubscribe which I…
I ask for them to unsubscribe which I had thought it was a once of payment. No now it looks like going on forever. It's a scam do not go with this scammer. Now i can't stop it. I'm a pensioner I believe me money isnt flowing. 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬👺
29 April 2026
Unprompted review
Reply from Xpendy
Hi,
Thank you for your review.
I’m sorry to hear that you’re not satisfied with our service. I’d like to check the system to see how I can assist you.
To do this, I’ll need your details. I can locate the order using the following information: the email address you used to place the order or the order number. Please email this information to complaints@xpendy.com.
Based on that, I’ll get back to you regarding the options available.
I look forward to hearing from you and hope you have a great day!
Sara, Team Xpendy
Attempt to cancel ooma telo service…
Attempt to cancel ooma telo service (un)intentionally brought up xpendy which created an account using the ooma account credit card. Now, xpendy wants to charge to cancel its subscription. If this xpendy account creation was not fraud, they should punish its app writes. If is was fraud,
shame on them either way. My bank will deny any further charges from Xpendy and attempt to get a refund.
SHAME on xpendy !!!
20 July 2025
Unprompted review
Reply from Xpendy
Hi,
Thank you for your review.
I’m sorry to hear that you’re not satisfied with our service. I’d like to check the system to see how I can assist you.
To do this, I’ll need your details. I can locate the order using the following information: the email address you used to place the order or the order number. Please email this information to complaints@xpendy.com.
Based on that, I’ll get back to you regarding the options available.
I look forward to hearing from you and hope you have a great day!
Sara, Team Xpendy
Everything thought I was getting a free…
Everything thought I was getting a free trial was not never got my refund
21 April 2026
Reply from Xpendy
Hi,
Thank you for your review.
I’m sorry to hear that you’re not satisfied with our service. I’d like to check the system to see how I can assist you.
To do this, I’ll need your details. I can locate the order using the following information: the email address you used to place the order or the order number. Please email this information to complaints@xpendy.com.
Based on that, I’ll get back to you regarding the options available.
I look forward to hearing from you and hope you have a great day!
Sara, Team Xpendy
I thought it could have been a scam but…
I thought it could have been a scam but it wasn’t. Very helpful
24 April 2026
Reply from Xpendy
Hi,
Super thanks for your 5 star review! We know how difficult it can sometimes be to get rid of a subscription, that's why we are here to help with this. Spread the word, and tell your friends and family about Xpendy, we want to assist as many people as possible with canceling subscriptions. 😃
Sara | Team Xpendy
Sorted fairly quickly
21 April 2026
Reply from Xpendy
Hi,
Super thanks for your 5 star review! We know how difficult it can sometimes be to get rid of a subscription, that's why we are here to help with this. Spread the word, and tell your friends and family about Xpendy, we want to assist as many people as possible with canceling subscriptions. 😃
Sara | Team Xpendy
Waste of time and money!
The fact that I had to use you to cancel my subscription makes me dumbfounded. It took forever and the company kept offering different services after I cancelled. Waste of money!!!
20 April 2026
Reply from Xpendy
Hi,
Thank you for your review.
I am sorry to hear that our service took longer than you expected. I would like to check the system to see what I can do for you.
To do this, I need your details. I can find the order under the following information: the email address you used to place the order or the order number. Please email this information to complaints@xpendy.com.
Based on this, I will contact you further regarding the options.
I hope to hear from you and wish you a pleasant day!
Sara, Team Xpendy
The product I wanted to cancel has not…
The product I wanted to cancel has not been cancelled it came again today even though Xpendy said it was done.
4 April 2026
Reply from Xpendy
Hi,
Thank you for your review.
I am sorry to hear that your cancellation has not yet been completed. I would like to check the system to see what I can do for you.
To do this, I need your details. I can find the order under the following information: the email address you used to place the order or the order number. Please email this information to complaints@xpendy.com.
Based on this, I will contact you further regarding the options.
I hope to hear from you and wish you a pleasant day!
Sara, Team Xpendy
Appreciated the contact
Appreciated the contact. Seems to have taken a long time but it's canceled and I'm thankful.
13 April 2026
Reply from Xpendy
Hi,
Thanks for your review! It's great that you have had a positive experience with our service, we do our utmost for that! We look forward to seeing you back on our site in the future.
Sara | Team Xpendy
This company fails to do right
I requested that my subscription with Prime TV be stopped. You charged me $24.95 for doing so, that was on the 13th of April. On the 20th April you charged me another $7.95 . what for? because on the same day Prime TV charged me $6.99 subscription.
You have charged me for doing nothing. Scam or what.
20 April 2026
Unprompted review
Reply from Xpendy
Hi,
Thanks for your review.
I'm sorry to hear that! Our costs are stated before confirmation and we only want to support our customers in the best possible way.
If you have any questions about your order, please feel free to email us so we can check with you.
Sara | Team Xpendy
They have been ripping off my neighbor…
They have been ripping off my neighbor -who is an old man for 2 years. There is no way to cancel this subscription. Ridiculous predatory company.
19 April 2026
Unprompted review
Reply from Xpendy
Hi,
Thanks for your review.
I'm sorry to hear that! Our costs are stated before confirmation and we only want to support our customers in the best possible way.
If you have any questions about your order, please feel free to email us so we can check with you.
Sara | Team Xpendy
Buyer beware
To begin with they are impossible to contact after one signs up with a company based in the Netherlands. For the past year I have been trying to cancel their service without any success. I have contacted my bank and asked them to deal with this situation. I truly hope I never have to deal with a company that is so inaccessible.
30 September 2025
Reply from Xpendy
Hi,
Thanks for your message! We are currently very busy. We would love to help you. You can contact us via email. We look forward to your reply.
Sara | Team Xpendy
What made this experience great is…it was SIMPLE TO DO.
What made this experience great is because "IT REALLY WORKED. It's a shame you have to "pay money" in order to get out ......I felt this might have been ANOTHER scam of some sort. But this ACTUALLY DID work, and for that, it was simple enough......and I'm grateful.
17 April 2026
Reply from Xpendy
Hi,
Thank you for your review.
Great that you submitted your cancellation letter via Xpendy! 💜 We hope to welcome you back on our website in the future, if you wish to cancel another subscription.
Sara | Team Xpendy
It was quick and easy to cancel my…
It was quick and easy to cancel my subscription, would recommend to others who need to cancel
14 April 2026
Reply from Xpendy
Hi,
Thanks for your review! It's great that you have had a positive experience with our service, we do our utmost for that! We look forward to seeing you back on our site in the future.
Sara | Team Xpendy
This company took care of a charge…
This company took care of a charge against my account. I had to pay that charge but going forward, I do not. Thank you Xpendy.
13 April 2026
Reply from Xpendy
Hi,
Thanks for your review! It's great that you have had a positive experience with our service, we do our utmost for that! We look forward to seeing you back on our site in the future.
Sara | Team Xpendy
Did whatat the company said,Also a good…
Did whatat the company said,Also a good experience.
10 April 2026
Reply from Xpendy
Hi,
Thanks for your review! It's great that you have had a positive experience with our service, we do our utmost for that! We look forward to seeing you back on our site in the future.
Sara | Team Xpendy
Reply from Xpendy
Hi,
Thank you for your review.
How sorry to hear, I understand that this is annoying! If you have any questions about your order you are welcome to send an email to complaints@xpendy.com. We will see what we can do for you.
Sara | Team Xpendy
I paid money to cancel my account with FUBO and nothing happened.
I paid money to cancel my account with FUBO and nothing
27 February 2026
Reply from Xpendy
Hi,
Thank you for your review.
How sorry to hear, I understand that this is annoying! If you have any questions about your order you are welcome to send an email to complaints@xpendy.com. We will see what we can do for you.
Sara | Team Xpendy
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