Xpres never fail to meet our expectations. Fast delivery, great customer service and amazing products. I am in love with their oversized T-Shirts and also I can't wait to receive my sequin patches to... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
mugs good quality packing not great few broken on first delivery, but probably handled badly as well by delivery company. Still prepared to order again and hope for full quota this time
Company replied
I’ve been using xpres now for over 12 months . I buy all my clothing for my dtf and sublimation orders from here , quality is really good and delivery is A+. Also customer service is some of the best... See more
Company replied
We have had business dealings with Xpress for at least 2o years (maybe longer?) and they have never once let us down. All staff are very helpful and efficient. Easy to navigate web site and quick deli... See more
Company replied
Company details
Written by the company
Xpres is the UK’s number 1 digital transfer specialist with a huge range of hardware and support products for sublimation, sign making & textile transfer.
Contact info
Oakridge Park, Trent Lane, DE74 2PY, Castle Donington, United Kingdom
- 01332855085
- sales@xpres.co.uk
- xpres.co.uk
4.8
Excellent
176 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Xpres
Thank you for your review!
Reasonably easy to order via website
1 August 2025
Unprompted review
Easy to order from
Easy to order from, great range of products and super helpful customer service. Thank you
31 July 2025
Unprompted review
Reply from Xpres
Thank you for sharing, this is great to hear!
Easy online order..Great products 5*
30 July 2025
Unprompted review
Reply from Xpres
Thank you for sharing!
Reasonable Price and qaulity Products
27 July 2025
Unprompted review
Reply from Xpres
Thank you for your review!
Reply from Xpres
We're pleased to hear you have found everything you need, thank you for sharing!
Reply from Xpres
We're pleased to hear this, thank you!
Easy ordering
Easy ordering, next day delivery, what's not to love about XPRES ?
24 July 2025
Unprompted review
Reply from Xpres
Thank you for your great review!
Great products and service every time
I have used Xpres several times now and their products are always great with great prices and brilliant customer service.
1 July 2025
Unprompted review
Reply from Xpres
Thank you for your feedback! We're pleased to hear you're enjoying our products and service.
Always reliable and great products
Always on time delivery, quality garments and helpful sales team.
23 July 2025
Unprompted review
Reply from Xpres
Thank you for your review!
Great products and prices
I've purchased many items from Xpres and every time the quality has been excellent. The website is easy to navigate to find the items you want. Would definitely recommend.
21 July 2025
Unprompted review
Reply from Xpres
Thank you for your great review! We're pleased to hear about your experience.
Easy ordering using the web site
20 July 2025
Unprompted review
Reply from Xpres
Thank you for your review!
Reply from Xpres
Thank you for your review!
Really disappointing experience with…
Really disappointing experience with Xpres. I purchased a box of 36 sublimation mugs and on arrival 13 were broken. When I contacted them I was told “breakages are to be expected !” After several emails I was refunded for the 13 mugs only with no refund on any of the carriage I’d paid. I didn’t expect a full refund but I had paid for delivery of 36 mugs. There was absolutely no incentive offered which would make me buy again from this company. I’ve since purchased over 150 mugs from another firm with not one broken mug.
31 May 2025
Unprompted review
Reply from Xpres
Hi Shona,
We’re really sorry to hear about your experience, 13 breakages is far beyond what we’d expect, and we understand your frustration. While we did refund the damaged mugs, we appreciate your feedback on the delivery charge and will take it on board. If you decide to order again and your basket is under £100, please get in touch and we’ll be happy to set up a voucher code for free delivery. We’re sorry we let you down this time and hope we can do better in future.
The Xpres Team
Always delivered fast and correct
Always delivered fast and correct, great customer service to boot.
3 June 2025
Unprompted review
Reply from Xpres
Thank you for your great review!
School boy error…
I made a mistake with my delivery and Yvonne was amazing! She let me know that it may be too late to change it but she would try. Later that evening I received an email from DPD and my delivery is now going to be early. So grateful for her help and can’t fault this company at all. Thank you so much! Yvonne and Xpres
21 January 2025
Unprompted review
Reply from Xpres
Thank you for your review! We're pleased to hear about your experience, let us know if we can help with anything else in the future.
Huge shout-out to Rob Bruckshaw & Joe…
Huge shout-out to Rob Bruckshaw & Joe Breward for top class Technical Support. Fast with replies, identify potential problem and scheduling engineer visit. Our machine is back in business!
21 January 2025
Unprompted review
Reply from Xpres
Thank you for your review! This is great to hear, let us know if we can help with anything in the future.
20% CHARGE from the total order if you want a return/exchange
20% CHARGE from the total order if you want a return/exchange a product bought from them.
Opened an account just to place an order from them, then went back to my original supplier (did't have the product in stock at that time) and closed the account.
Stick with proper companies where returns/exchanges are way easier to deal with.
17 December 2024
Unprompted review
Reply from Xpres
Thank you for your feedback. We’re sorry to hear about your experience and that our returns policy did not meet your expectations.
We hope to have the opportunity to serve you better in the future.
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