XS Reviews 447

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 37 reviews, reviewers had a great experience with this company. Customers frequently highlight the excellent service and express satisfaction with the staff's professionalism and responsiveness. Many people find the deposit and withdrawal processes to be smooth, fast, and easy, with a variety of flexible funding options available, including Apple Pay and cryptocurrency. However, some people were dissatisfied with the payment process, specifically regarding withdrawals. They reported significant delays, denied requests, and difficulties accessing their funds, with some even mentioning that their accounts were blocked or they experienced issues with their balances. Some reviewers also found the customer service to be unhelpful, describing interactions as robotic and unresponsive, particularly when issues with withdrawals arose.

What people talk about most

Payment

Users describe negative interactions with payment, particularly regarding withdrawals. Many report... See more

Customer service

People report ambiguous experiences with customer service. Some customers praise the excellent and continuous... See more

Service

Reviewers highlight positive aspects of service. Customers praise the excellent customer service, describing... See more

Staff

Customers had positive experiences with staff. Many reviewers expressed appreciation for the professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent broker with outstanding customer support. Special thanks to Mr. Adly Sami for his professionalism, responsiveness, and continuous support. Funding is very easy and flexible, with mul... See more

Company replied

Rated 5 out of 5 stars

Very good customer support and have different choices to deposit funds and fast withdrawal.

Company replied

Rated 5 out of 5 stars

Excellent customer support, smooth deposit and withdrawal, execution for our orders is acceptable and our algo strategies are making money similar to other brokers.

Company replied


Company details

  1. Finance broker
  2. Financial Institution
  3. Investment Banking
  4. Investment service
  5. Stock broker

Written by the company

XS is your trusted multi-asset global broker. Using the latest technology, our clients have access to over 1000 tradable CFD instruments.


Contact info

4.0

Great

TrustScore 4 out of 5

447 reviews

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Replied to 100% of negative reviews

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Rated 4 out of 5 stars

being a regular on this platform brings…

being a regular on this platform brings me pleasure and satisfaction day to day.
I have everything here at the hands and this is smth that prepossesses me for sure.
nice selection of tradable assets, moderate leverage allowing me to reach profits faster, responsive client assisstance team who are ready to rescue you, and fast trading platforms!
yet, prolly, there's a space for improvement.

7 August 2023
Rated 5 out of 5 stars

I am going to be honest with you guys

I am going to be honest with you guys. XS is a really top broker and I was expecting the fan base of xs to be bigger. But I can make a guess about that, the guys who choose and use xs are very busy. I did that guess because all the guys who discovered xs are trying to use every single benefit that xs offers. If there are that juicy spread and fees, why do I need to spend time writing comments or reviews? I will try to trade as much as possible and make more and more money. It is really a choice of the clever and wise traders.

6 August 2023
Rated 3 out of 5 stars

Major

It has been a good choice for me for a long time. I appreciate their web and mobile trader, which allow me to trade on the go.And that would be an incredible feature in the future. Their support team is courteous and helpful, always willing to assist me with any questions or problems. However, XS also has some minor drawbacks that prevent me from giving them more credits. Their platforms need more customization options or advanced features that I would like to have. They also do not offer any educational resources or market analysis that could help me improve my trading skills or knowledge. I guess they do not have any social trading or copy trading features. Despite, I am good with them.

6 August 2023
Rated 4 out of 5 stars

MetaTrader

I'm a bit tired of this platform. Yes, broker provides clients with this platform.
The good thing is that also here are some alternatives. For example, the mobile application.

4 August 2023
Rated 5 out of 5 stars

Absolutly fantastic

Xs is just built different. I love everything that is somehow connected with them. For example the fees is based on your account type and that is beautiful becuase you can choose what fits you the best. You can choose how will you be charged. And you can choose the level of spreads as well. You can actually built your trading set up really besed on what type of trader you are: scalper, intraday trader, daytrader or anything else. And also everything that is related with withdrawals and funding is also beautiful and I can say that xs is the best choice for everyone.

5 August 2023
Rated 4 out of 5 stars

XS seems to be a pretty interesting…

XS seems to be a pretty interesting broker from my perspective. There are dozens of functions which may come in handy. For instance, leverage is variable, like you have a different one according to the assets you are used to trade. Another significant point for me - customer support. Well, some traders may claim that it's not so crucial, like it works similarly on every platform. But no, guys. Through the prism of my experience, I should say that I've never faced such a responsive one. Not only does it provides with full answers, but also you can ask questions using your native language if you wish. That's valuable, believe me. On top of that, I noticed no issues or kinda delays whenever I tried to withdraw or deposit funds. Money come in time according to the timelines underlined by the company. It's a big plus, cuz you know that you are dealing with a responsible company that knows its business well enough. I personally don't encounter such brokers oftentimes.

2 August 2023
Rated 4 out of 5 stars

Custom platforms.

I like to explore new things with different forex brokers. In this case I got acquainted with the XS custom platforms that are available on various versions, namely mobile and web.
Of course I lack the full fledged desktop standalone version so that I could see the capabilities of the platform in full scale.
Nevertheless both web and mobile work well and add something different to my trading experience with the broker.
They are pretty much for trading on the go and will suit traders who perform trading as their side hustle.
On the flip side, web version can be also utilized on the PC or laptop.
Just don’t login into your account from the public devices.

31 July 2023
Rated 3 out of 5 stars

My experience with XS has been decent…

My experience with XS has been decent overall. While they do have some positive aspects, there's also one downside that worth mentioning.

While they offer a fairly extensive selection of instruments, their account options are also quite satisfactory. The overall trading conditions are solid - there is nothing exceptional about them, but at the same time, nothing significant is missing either.

However, I have no negative feelings about the MetaTrader app, one downside that I see is that is only trading software here. It would be beneficial if there was additional options available.

27 July 2023
Unprompted review
Rated 5 out of 5 stars

Best for swing trading

I can keep a trading order open for up to several weeks. This is because my trading is based on global price changes. Therefore, I open orders with large lots and hold them for a long time. That's why RAW account of this broker is perfect for me.
As for the disadvantages of this broker. I don't think there is anything I dislike about this company.

I wanted to write this review because I am grateful for the opportunity the company has given me. I mean financial freedom. Of course I am not making millions of dollars from trading yet, but nevertheless I cannot complain about the low income.

25 July 2023
Unprompted review
Rated 4 out of 5 stars

Very pleasant leverage to trade with

Very pleasant leverage to trade with. Not just for currencies, but for indices and shares too. I don’t think that any other forex broker can offer you 1:50 leverage for trading stocks.

21 July 2023
Unprompted review
Rated 5 out of 5 stars

XS is great

Unlickly, I found not enough XS testimonials to compare my experience with other users. From what I can judge, I can say that trading here is quite smooth. But I still don't receive the withdrawal I requested yesterday. I hope this issue will be resolved soon because I liked the broker.

11 June 2023
Unprompted review
Show reviews in all languages. (447 reviews)

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