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XS Training Ltd Reviews 382

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their supportive, professional, and helpful approach, noting that assessors go above and beyond to guide them through their qualifications. The overall service is frequently described as excellent, with many appreciating the clear instructions and efficient processes that make the user experience straightforward and stress-free. People also highlight the top-notch communication and the ability to work at their own pace. However, some customers mentioned initial dissatisfaction with an assessor who seemed unengaged, leading to delays. These issues were promptly addressed by the company, resulting in a positive change of assessor and a much improved experience.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their professionalism, helpfulness, and... See more

User experience

Reviewers mention positive feedback about user experience. Many customers found the NVQ process simple and... See more

Service

Consumers find service to be positive, with many praising the helpfulness and efficiency of assessors and the... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the helpfulness and support... See more

Instructions

Users describe positive interactions with instructions. Customers consistently praise the clear and... See more

Based on these reviews

Rated 5 out of 5 stars

Outstanding Assessor – Highly Recommend! Craig has been an absolutely brilliant assessor throughout my NVQ journey. Always supportive, responsive, and clear in his guidance. He genuinely cares about... See more

Company replied

Rated 5 out of 5 stars

Just completed my NVQ with XS Training. From induction through to completion the whole team has been brilliant. A big shout out especially to my assessor Tom Simpson, who has been professional and eff... See more

Company replied

Rated 5 out of 5 stars

I can highly recommend xs training as they have been great to deal with throughout. Big shout out to my assessor Craig Wiltshire for his continuous help and support from start to finish. I feel... See more

Company replied

Rated 5 out of 5 stars

Thanks to XS Training I am now 1 step away from achieving my Gold Card. Communication has been top notch. My assessor gave me a step by step sheet that lays out all the tasks for site work and how I... See more

Company replied


Company details

  1. #16 of 40 best companies in Training school
  2. #2 of 16 best companies in Technical service
  3. #2 of 5 best companies in Trade school
  4. #1 of 6 best companies in Vocational College

About XS Training Ltd

Written by the company

XS Training Website

XS Training Ltd have been delivering City & Guilds Level 3 Electrical NVQs, 18th Edition and AM2 preparation training throughout the UK since 2011 and are now the UK’s number one online training provider for the NVQ 3 Electrical Installation.

Upon successful completion of your NVQ qualification, you become eligible to apply for the highly prized and industry-recognised ECS Gold Card and JIB grading.

You will be supported by one of our team of experienced trainers and assessors who will provide you with support, advice and guidance throughout the process.

In addition to providing ePortfolio-based, assessor-assisted courses in all NVQ Level 3 Electrical qualifications, we now also offer an ever-increasing range of online electrical courses created through our XS Training Academy.

Whether you’re an experienced electrician looking to gain your ECS/JIB Gold Card, an electrical improver, or a beginner looking to take your first steps in the electrical industry, then XS Training is here to help and guide you on your journey.

Get in Touch with XS Training & Find Out More TODAY.

Written by the company

Electrician Qualification Courses Online
From beginners - to experienced workers aiming for their JIB/ECS Gold Card.*** In addition to providing ePortfolio-based, assessor-assisted courses in all NVQ Level 3 Electrical qualifications, XS Training now also offer additional online electrical courses created through their XS Training Academy. *** Courses currently available include the popular AM2/AMS2/AM2E Preparation & Revision course, which has had excellent results in boosting the number of candidates passing their AM2 Practical Examination (Unit 399) on their first attempt to over 85%. *** Other bespoke courses currently available include;** C&G 2365 Level 2 Diploma in Electrical Installations (Beginners Foundation Course)** C&G 2365 Level 3 Diploma in Electrical Installations** C&G 2391-50 Initial Verification** C&G 2391-51 Periodic Inspection & Testing** C&G 2391-52 Initial Verification & Periodic Inspection & Testing** C&G 2919-01 Electric Vehicle Charging Point Installation** LCL Level 3 in Solar Photovoltaic Panels** LCL Level 3 in Electrical Energy Storage Systems Courses** PAT – Portable Appliance Testing* and courses on how to comprehensively complete the E.I.C, E.I.C.R, & M.E.I.W.C reports.*** Whether you’re an experienced electrician looking to gain your ECS/JIB Gold Card, an electrical improver, or a beginner looking to take your first steps in the electrical industry, then XS Training is here to help and guide you on your journey.*** Get in touch TODAY to find out more!

Contact info

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Electrical Training Courses Online

From beginners - to experienced workers aiming for their ECS Gold Card

4.9

Excellent

TrustScore 5 out of 5

382 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Xs training 5 stars

So from being in the position of changing training provider to Xs training has been the best decision I’ve made. Previous provider was all time wasting tactics trying to get more money out of you and getting the smallest task done could take months. The absolute opposite can be said for Craig wiltshire, always on the end of the phone weekdays and weekends, with genuine interest and helping to achieve your goals, 5 stars and more from me

23 June 2024
Unprompted review
XS Training Ltd logo

Reply from XS Training Ltd

Congratulations on the completion of your NVQ level 3 qualification Daniel and thank you for taking the time to share your difference in experience between XS Training and your previous training provider. Thanks also for your kind words about your assessor Craig. As you will have seen you're not the only one to benefit from his knowledge and professionalism. All the best for the future.

Rated 5 out of 5 stars

Big thankyou to Craig Wiltshire for…

Big thankyou to Craig Wiltshire for helping me get my NVQ completed. After a change of assessor late in my course Craig jumped in and saved the day. Very professional and great guy.

16 June 2024
Unprompted review
XS Training Ltd logo

Reply from XS Training Ltd

Congratulations on the completion of your NVQ level 3 electrical qualification Ciaran. We're delighted to have been able to help you over the line, through Craig's great experience and guidance. Thank you for taking the time to leave your 5-star review and we wish you all the best for the future.

Rated 5 out of 5 stars

I heard about XS training from a colleague

I heard about XS training from a colleague, whom had Craig as an assessor, he highly recommended me to him as he had very positive experience with him and the college, they offer online portfolio and also city and guilds qualification.
I always thought it was very hard as a lot of people struggle to complete it, especially the NVQ 2357
Well I’ve done it in 3 months, I put a lot of effort in it and had good guidance from Craig
He’s very knowledgeable, polite, very patient, good at explaining and replies to questions asked, if he is to go to holidays he always communicate and let us know so we can plan anyway I’d like to thank Mr Craig Whiltshire and Highly recommend him to anyone who wants to learn.
I heard about XS training because of Craig and many others did and I will recommend more people as well
Thank you

17 June 2024
Unprompted review
XS Training Ltd logo

Reply from XS Training Ltd

WOW! Three months! That's great work Hix, really well done. To complete it in this time scale is certainly not unheard of and definitely achievable, as you have proved. As you point out, you have to put in the effort, plus be in a position to get the right work to complete your Portfolio. However, for any candidate able to do this then we will work as hard as you do to get your qualification - and your ECS JIB Card - in your hand as soon as possible. Many thanks for taking the time to leave this review - and show what is achievable. All the very best for your future as a qualified electrical!

Rated 5 out of 5 stars

I started this course last year (2023)…

I started this course last year (2023) and my assessor was amazing, although I failed some assessments due to silly errors, the material given to me was amazing. Craig was my assessor and he was phenomenal throughout this NVQ. XS Training is an amazing service and they do what they can to help.
I didn't have the best start to the course as I wasn't understanding the assignments and it was just too much information at once.
Once I got my head around it and understood it, it was a walk in the park.
If you don't put the effort in, don't expect the results to change.
Since Craig took over on my portfolio it has been very easy but it wasn't handed to me and I had to work very hard to get this completed.

17 June 2024
Unprompted review
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Reply from XS Training Ltd

What an amazing, comprehensive, and balanced review Azaad, we really do appreciate you taking the time to leave it for us. You really have covered so many different experiences and obstacles that many candidates will face over the process - and sum everything up brilliantly in your last two lines. Thank you very much once again Azaad and all the very best for your future in our industry.

Rated 5 out of 5 stars

I have really enjoyed my time doing my…

I have really enjoyed my time doing my electrical installation nvq3 at xs training. I would like to thank XS Training especially Conner Grace and Jamie for all the help and support that was given to me during my course to gain my NVQ level 3
I highly recommend the course to anybody as it would fulfil the expectations of all. I highly appreciate the effort and care taken in all delivered the course

14 January 2024
Unprompted review
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Reply from XS Training Ltd

Many thanks for leaving this great 5-star review and appreciation of the XS Training team in helping you complete your level 3 electrical qualification, Sami. Not many people use the phrase enjoyable, but some do... especially when it turns out to be not quite as onerous as they imagined it was going to be before starting with us. Thanks again and all the best for the future.

Rated 5 out of 5 stars

I literally cannot praise craig enough…

I literally cannot praise craig enough if you put the work in he will put it in with you.. top assessor and top bloke

14 June 2024
Unprompted review
XS Training Ltd logo

Reply from XS Training Ltd

He certainly is Charles, we're very lucky to have him on the XS Training team! Thanks for taking the time to leave this review and congratulations on the completion of your electrical NVQ level 3. All the best.

Rated 5 out of 5 stars

Craig Wiltshire was a great assessor…

Craig Wiltshire was a great assessor and was very helpful. Thanks

12 June 2024
Unprompted review
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Reply from XS Training Ltd

Thanks for leaving this 5-star review about Craig, your dedicated assessor throughout the process of completing your NVQ level 3 Isaac - it's much appreciated. All the best for the future.

Rated 5 out of 5 stars

Couldn’t be more happier with XS…

Couldn’t be more happier with XS training and all the guys help. Was behind on my NVQ for reasons beyond my control, Tom, Jamie and Connor have all gone out there way to help me finish and get it done, couldn’t have asked for more, would definitely recommend👍🏼

11 June 2024
Unprompted review
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Reply from XS Training Ltd

Many congratulations on the completion of your NVQ 3 electrical qualification Liam, especially as you had "come from behind" for reasons beyond your control. We're delighted to have been able to help you get over the line and wish you all the very best for the future.

Rated 5 out of 5 stars

Best course provider in UK

Truly brilliant, modern, and convenient methods of training.
The way they offer remote site meetings makes xs stand out for me. It allows the assessor to book meetings quickly and also allows them to record sessions for evidence.
Shout out to Tom at xs, massively helpful with clear instructions, made the whole process stress free. This course provider is hands down the best in the UK by a country mile.

30 May 2024
Unprompted review
XS Training Ltd logo

Reply from XS Training Ltd

Your review is brilliant too Rashel, many thanks for taking the time to highlight all the things that made XS Training stand out to you as a candidate on the level 3 electrical qualification. Fantastic to hear that Tom made the process "stress-free" for you - and of course for your headline that we're the "Best course provider in the UK"! We wish you all the very best for your future in our industry.

Rated 5 out of 5 stars

Craig wilshire was my assessor he was…

Craig wilshire was my assessor he was brilliant from start to finish...

29 May 2024
Unprompted review
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Reply from XS Training Ltd

Many thanks for leaving this 5-star review about your experience of working with Craig to complete your electrical level 3 qualification. He always is :-) All the best for the future.

Rated 5 out of 5 stars

The assessor was every helpful and the…

The assessor was every helpful and the knowledge that the assessor has shared was every helpful the knowledge from this NVQ will help a lot in my working life.

25 May 2024
Unprompted review
XS Training Ltd logo

Reply from XS Training Ltd

Congratulations on the completion of your NVQ level 3 qualification Shaun and we're really pleased to hear about how much it will help you in your working life going forward. All the very best.

Rated 5 out of 5 stars

Tom was my teacher for xs training and…

Tom was my teacher for xs training and he made it so much easier for me! Any questions I had I could ask him and he would get back to me straight away.
If you can ask for a teacher I would ask for tom he makes the course so much more simple for you and is rlly helpful.

22 May 2024
Unprompted review
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Reply from XS Training Ltd

Hi Matt, many thanks for taking the time to leave this 5-star review and for highlighting the great experience and help you received from your dedicated assessor Tom Simpson. All the best for your future in our industry.

Rated 5 out of 5 stars

Brilliant experience with XS training

Brilliant experience with XS training, mostly I think down to my assessor Craig who has been brilliant, all ways going above and beyond to help where possible and genuinely nice guy

22 May 2024
Unprompted review
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Reply from XS Training Ltd

Congratulations on the completion of your electrical level 3 qualification Sam and many thanks for taking the time to share the "Brilliant experience" you've had with (your assessor throughout the process) Craig Wiltshire. We really appreciate it and wish you all the best for your future in the industry.

Rated 5 out of 5 stars

There's no other assessor like Craig…

There's no other assessor like Craig Wiltshire!

Can not thank this man enough for getting me over the line and qualifed
Always there for you as quick as possible
Helps you through the easy times and the mentally tough times!

Thanks again Craig

22 May 2024
Unprompted review
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Reply from XS Training Ltd

Well, not 'exactly' like Craig, but we do have many great assessors :-) Joking aside you're right, Craig always goes above and beyond for his candidates and as one of our longest-serving assessors has been doing so for many years now. Many thanks for taking the time to leave this 5-star review Tommy, we appreciate it, and congratulations on the completion of your NVQ Level 3.

Rated 5 out of 5 stars

Level 3 NVQ experience

I completed my Level 3 NVQ in April with XS Training Ltd and my assessor was Tom Simpson. Tom was very helpful and answered any questions that I needed answering, he was on hand for any help that I needed with fast replies via email!
I would definitely recommend XS Training to anyone who is looking for electrical training and thank you Tom for all of your help!

28 April 2024
Unprompted review
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Reply from XS Training Ltd

Congratulations on the completion of your Electrical Level 3 qualification Damian and many thanks for this great review about your experience of working with XST to achieve it - and in particular about your dedicated assessor, Tom Simpson. Both Tom and we as a company really do appreciate it. All the best for the future.

Rated 5 out of 5 stars

Completed level 3 electrical course my…

Completed level 3 electrical course my online tutor was Thomas Simpson. Thomas is friendly and knows his stuff. He guided me through this. He is patient and lets you know exactly what to do. I would recommend xs training 5/5. Thanks Tom and Richard for a Plesant journey. Same complaint to Richard Mangham

10 May 2024
Unprompted review
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Reply from XS Training Ltd

Congratulations on the completion of your Level 3 electrical qualification Stephen and many thanks for taking the time to leave this 5-star review. Thank you too for your special mention of your online assessor Tom and your on-site assessor Richard, it's much appreciated. All the best for the future.

Rated 5 out of 5 stars

Brilliant experience with XS Training…

Brilliant experience with XS Training on my 2357 NVQ, which I have just completed. This is how training providers should be. They genuinely care about their students' goals and are responsive and very effective at what they do. I would like to take this opportunity to thank Adam Kerrigan, my assessor, for his support throughout my NVQ. And thank you Jamie for putting together a fantastic training programme for AM2 preparation.

3 May 2024
Unprompted review
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Reply from XS Training Ltd

WOW! What an amazing review Krishna, thank you very much for taking the time to write and post it here. Congratulations on the completion of your NVQ Level 3 and hopefully your ECS/JIB Gold Card will not be too much further behind. All the very best for your future in our industry.

Rated 5 out of 5 stars

Craig gets it done

Was a great help along the way, cheers mate.

2 May 2024
Unprompted review
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Reply from XS Training Ltd

He certainly does Chris, as many people have mentioned here previously. However, Craig doesn't mind how many times he hears it! :-) Thanks for taking the time to leave this 5-star review and all the best.

Rated 5 out of 5 stars

Great company for NVQ 2356-99

I cannot speak highly enough of my experience with XS Training Ltd during my NVQ 2356-99 electrical qualification. From the outset, their team demonstrated exceptional communication and responsiveness, ensuring that I felt supported every step of the way. Despite facing personal challenges that delayed my progress, they graciously granted me an extension, for which I am immensely grateful.

In particular, I would like to thank Craig for his unwavering support and guidance throughout the course. His calm demeanor, understanding nature, and genuine desire to assist made a significant difference in my journey to completion.

To the entire team at XS Training Ltd, thank you for your professionalism, flexibility, and dedication to your students' success. I would not hesitate to recommend your services to anyone pursuing similar qualifications.

25 April 2024
Unprompted review
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Reply from XS Training Ltd

WOW! What an amazing review of your experience of choosing XS Training to complete your NVQ Experienced Worker qualification Luke, thank you very much indeed. We understand things do not always go as smoothly as planned and that sometimes unexpected events can hinder and hold up progression of the work Portfolio. It happens fairly often. Really well done for sticking with it and "getting there in the end" - and we're happy that we were there to help you achieve it. All the very best for the future as a recognised "fully qualified" electrician"!

Rated 5 out of 5 stars

Can not fault XS Training at all

Can not fault XS Training at all, in all aspects of the business. Muzzy my assessor was absolutely superb throughout my course. Worked around my work schedule and even did a Zoom meeting on a bank holiday!! Rich who came out and did my H&S site visit assessment was also superb. Felt like I’d known him years. Now patiently waiting for my certification. 😁

18 April 2024
Unprompted review
XS Training Ltd logo

Reply from XS Training Ltd

Congratulations on the completion of your NVQ Level 3 qualification Jay and many thanks for highlighting the great customer service you say you received from your Online and On-site assessors, Muztaba and Richard respectively. Hopefully your certificate will arrive soon and this will then be followed very shortly afterwards by the arrival of your ECS/JIB Gold Card! Thanks again and all the very best for your future in the industry.

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