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XS Training Ltd Reviews 382

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their supportive, professional, and helpful approach, noting that assessors go above and beyond to guide them through their qualifications. The overall service is frequently described as excellent, with many appreciating the clear instructions and efficient processes that make the user experience straightforward and stress-free. People also highlight the top-notch communication and the ability to work at their own pace. However, some customers mentioned initial dissatisfaction with an assessor who seemed unengaged, leading to delays. These issues were promptly addressed by the company, resulting in a positive change of assessor and a much improved experience.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their professionalism, helpfulness, and... See more

User experience

Reviewers mention positive feedback about user experience. Many customers found the NVQ process simple and... See more

Service

Consumers find service to be positive, with many praising the helpfulness and efficiency of assessors and the... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the helpfulness and support... See more

Instructions

Users describe positive interactions with instructions. Customers consistently praise the clear and... See more

Based on these reviews

Rated 5 out of 5 stars

Outstanding Assessor – Highly Recommend! Craig has been an absolutely brilliant assessor throughout my NVQ journey. Always supportive, responsive, and clear in his guidance. He genuinely cares about... See more

Company replied

Rated 5 out of 5 stars

Just completed my NVQ with XS Training. From induction through to completion the whole team has been brilliant. A big shout out especially to my assessor Tom Simpson, who has been professional and eff... See more

Company replied

Rated 5 out of 5 stars

I can highly recommend xs training as they have been great to deal with throughout. Big shout out to my assessor Craig Wiltshire for his continuous help and support from start to finish. I feel... See more

Company replied

Rated 5 out of 5 stars

Thanks to XS Training I am now 1 step away from achieving my Gold Card. Communication has been top notch. My assessor gave me a step by step sheet that lays out all the tasks for site work and how I... See more

Company replied


Company details

  1. #16 of 40 best companies in Training school
  2. #2 of 16 best companies in Technical service
  3. #2 of 5 best companies in Trade school
  4. #1 of 6 best companies in Vocational College

About XS Training Ltd

Written by the company

XS Training Website

XS Training Ltd have been delivering City & Guilds Level 3 Electrical NVQs, 18th Edition and AM2 preparation training throughout the UK since 2011 and are now the UK’s number one online training provider for the NVQ 3 Electrical Installation.

Upon successful completion of your NVQ qualification, you become eligible to apply for the highly prized and industry-recognised ECS Gold Card and JIB grading.

You will be supported by one of our team of experienced trainers and assessors who will provide you with support, advice and guidance throughout the process.

In addition to providing ePortfolio-based, assessor-assisted courses in all NVQ Level 3 Electrical qualifications, we now also offer an ever-increasing range of online electrical courses created through our XS Training Academy.

Whether you’re an experienced electrician looking to gain your ECS/JIB Gold Card, an electrical improver, or a beginner looking to take your first steps in the electrical industry, then XS Training is here to help and guide you on your journey.

Get in Touch with XS Training & Find Out More TODAY.

Written by the company

Electrician Qualification Courses Online
From beginners - to experienced workers aiming for their JIB/ECS Gold Card.*** In addition to providing ePortfolio-based, assessor-assisted courses in all NVQ Level 3 Electrical qualifications, XS Training now also offer additional online electrical courses created through their XS Training Academy. *** Courses currently available include the popular AM2/AMS2/AM2E Preparation & Revision course, which has had excellent results in boosting the number of candidates passing their AM2 Practical Examination (Unit 399) on their first attempt to over 85%. *** Other bespoke courses currently available include;** C&G 2365 Level 2 Diploma in Electrical Installations (Beginners Foundation Course)** C&G 2365 Level 3 Diploma in Electrical Installations** C&G 2391-50 Initial Verification** C&G 2391-51 Periodic Inspection & Testing** C&G 2391-52 Initial Verification & Periodic Inspection & Testing** C&G 2919-01 Electric Vehicle Charging Point Installation** LCL Level 3 in Solar Photovoltaic Panels** LCL Level 3 in Electrical Energy Storage Systems Courses** PAT – Portable Appliance Testing* and courses on how to comprehensively complete the E.I.C, E.I.C.R, & M.E.I.W.C reports.*** Whether you’re an experienced electrician looking to gain your ECS/JIB Gold Card, an electrical improver, or a beginner looking to take your first steps in the electrical industry, then XS Training is here to help and guide you on your journey.*** Get in touch TODAY to find out more!

Contact info

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Electrical Training Courses Online

From beginners - to experienced workers aiming for their ECS Gold Card

4.9

Excellent

TrustScore 5 out of 5

382 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great Service with excellent assessor

The whole process was great and Craig Wiltshire was absolutely outstanding I couldn’t have asked for a better accessor. The level of support and attention to detail from him made my experience second to none. Thanks

24 April 2024
Unprompted review
XS Training Ltd logo

Reply from XS Training Ltd

Many thanks for your 5-star review of your experience in choosing XS Training to complete your NVQ Level 3 electrical qualification Alistair. Thank you too for your kind words about your assessor throughout the process, Craig. All the very best for your future in our industry.

Rated 5 out of 5 stars

Nvq3

The cost was right, the package was right,straightforward process to achieve nvq.the harder you commit the quicker you can achieve it! The staff have always been helpful and courteous. My personal assessor was really nice ,helpful and highly knowledgeable. We have gained a good bond so much so even though my nvq is complete I'm sure I'll get in touch just to say hi as he's a really nice gentleman. Need an nvq ? Go with xs ! You won't regret it

23 April 2024
Unprompted review
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Reply from XS Training Ltd

A brilliant summarisation Chris, even if we say so ourselves :-) Congratulations on the completion of your NVQ Level 3 electrical qualification and many thanks for all your kind words above. I'm sure your assessor, whoever it was, will be delighted to hear from you in future. Although it may sound trite and corny, the biggest pleasure we get in seeing people gain their qualifications and progress in the industry. All the very best for your future.

Rated 5 out of 5 stars

NVQ level 3/AM2

I would recommend XS training to anybody looking to achieve their NVQ. The whole team have been accomadating from the get go. My asessor Mohammed Shafiq was brilliant and extremely knowledgeable, he always had time for me and worked around my busy schedule which made the experience much more manageable. Big thanks to Adam for always being on hand and to Jamie for putting the AM2 prep course together which is a must buy 🙏🏻.

11 April 2024
Unprompted review
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Reply from XS Training Ltd

Many thanks for your recommendation of XS Training for all the reasons and people you've mentioned Ricky, it's much appreciated. Thanks for highlighting the Online AM2 Preparation Course too. It's our most popular 'short course' by far since it was launched nearly 4 years ago now. (It is updated occasionally, as and when required). Thanks again Ricky and all the very best for your future in our industry.

Rated 5 out of 5 stars

Great experience

The support and guidance from my assessor Rob Winstanley was key to my experience and success with XS Training, top guy and really helpful I can't thank you enough.

9 April 2024
Unprompted review
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Reply from XS Training Ltd

Many thanks for your 5-star review of your experience in choosing XS Training to complete your NVQ electrical level 3 qualification Steve, and for your kind words about your assessor Rob. It's much appreciated and we wish you all the best for the future.

Rated 5 out of 5 stars

5 STAR EXPERIENCE

5 STAR EXPERIENCE
Having previously had a disastrous expression with another nvq provider I can’t recommend xs training highly enough. From the very first contact responses were informative and prompt. My assessor Tom was great to work with, always found the time for zoom calls from the induction all the way until my final assessment, and was always on hand for any questions I had. Super helpful!!

4 April 2024
Unprompted review
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Reply from XS Training Ltd

Many thanks for rating your decision to work with XS Training to complete your NVQ Level 3 electrical qualification a 5 Star Experience Kevin, you can't say much more than that! Thanks too for your positive feedback about your dedicated assessor through the process, Tom. We are "only" as good as our assessors and can't say how much we appreciate the hard work they put in. Thanks again and all the very best for your future in our industry.

Rated 5 out of 5 stars

Xs training were great to deal with any…

Xs training were great to deal with any issues sorted really quickly. My Assessor Tom was brilliant. Really responsive if I had any questions and turn around time on assessments was brilliant. He even sorted my portfolio out on Good Friday. Can’t ask for more than that. Really happy from start to finish. Highly recommended

3 April 2024
Unprompted review
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Reply from XS Training Ltd

Congratulations on the completion of your NVQ level 3 electrical qualification Ben and thank you for this great review and recommendation - and your kind words about your assessor Tom. We don't expect our assessors to work on Bank Holidays but sometimes will if they have no personal plans for the day. As you experienced! Thanks again Ben and all the best.

Rated 5 out of 5 stars

Great assessor

Muztaba from XS training made the tasks at hand easy to understand and assisted me throughout. I would highly recommend them

27 March 2024
Unprompted review
XS Training Ltd logo

Reply from XS Training Ltd

Thanks for your 5-star review and high recommendation to others Rudie, it's much appreciated. Thanks too for your kind words about Muztaba, your dedicated assessor throughout the process of gaining your NVQ Level 3 electrical qualification. All the very best.

Rated 5 out of 5 stars

A fantastic experience from start to finish

A fantastic experience from start to finish. I came to them for my NVQ and AM2 prep after having a bad experience with a previous training provider and the difference was night and day. Every individual I dealt with within their team was extremely helpful especially my assessor, Muztaba. He took the stress out of the whole process making it very clear what was expected at each stage, guiding me and answering any of my questions promptly and professionally. I'd highly recommend XS training.

25 March 2024
Unprompted review
XS Training Ltd logo

Reply from XS Training Ltd

Congratulations on the completion of both your NVQ level 3 electrical and your AM2 Kevin and MANY thanks for this fantastic review about your experience of doing so with XS Training. Thanks too for your kind words about Muztaba, your dedicated assessor throughout the process. It's very much appreciated. Hopefully you receive your ECS/JIB Gold Card soon - if you haven't already - and we wish you all the very best for the future in the industry.

Rated 5 out of 5 stars

Brilliant from end to finish

Couldn’t have asked for a better assessor. Craig went above and beyond with everything after all the delays I had with my portfolio due to covid. He really helped me get over the line to get it finished in time.
Really recommend this provider for anyone looking to do their electrical portfolio.
⭐️⭐️⭐️⭐️⭐️

21 March 2024
Unprompted review
XS Training Ltd logo

Reply from XS Training Ltd

Many thanks for your great review and recommendation of XS Training Aidan. Thanks too for your kind words about Craig, your dedicated assessor throughout the process, he will very much appreciate it. Well done on battling through the delays that COVID brought to many people and all the best for the future.

Rated 5 out of 5 stars

NVQ Qualification

Great training at my Xs training recently done NVQ level3

13 March 2024
Unprompted review
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Reply from XS Training Ltd

Congratulations on the completion of your NVQ Level 3 Jafer and many thanks for leaving this 5-star review of your experience with XS Training, it's much appreciated. All the best for the future.

Rated 5 out of 5 stars

Overall a great experiance with the…

Overall a great experiance with the help you receive would highly recomend it

22 February 2024
Unprompted review
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Reply from XS Training Ltd

Thanks for taking the time to leave this 5-star review on your experience of working with XS Training to achieve your level 3 electrical qualification Carl, it's much appreciated. All the very best.

Rated 5 out of 5 stars

I have done my NVQ at XS training and…

I have done my NVQ at XS training and so happy. Assessors are so helpful and available when you need advice. Also online courses are quite good. I really recommend XS training.

1 January 2024
Unprompted review
XS Training Ltd logo

Reply from XS Training Ltd

Many thanks for taking the time to leave this review and recommendation of XS Training Mah, it's much appreciated. Congratulations on the completion of your Level 3 qualification and all the best for the future.

Rated 5 out of 5 stars

Over all has been a great experience…

Over all has been a great experience very helpful on phone and on site would definitely recommend going forward

20 February 2024
Unprompted review
XS Training Ltd logo

Reply from XS Training Ltd

Thanks for your 5-star review and recommendation, it's much appreciated. All the best.

Rated 5 out of 5 stars

Experience with Xs Training

I started my NVQ with Xs Training nearly 3 years ago after a friend recommended me, and it's been a journey. Going into the course, I didn't know what to expect, so my progress was a bit slow for about 2 years I was stuck in the place. I was getting worried about getting my NVQ completed because time was running out, but after speaking to my assessor Craig Wiltshire everything fell into place. Craig was really professional, and he explained to me what the course was about, and I can go about collecting evidence to meet the course requirements. Without him I don't think I would have completed my NVQ. Would recommend anyone doing their NVQ level 3 to use Xs Training.

19 February 2024
Unprompted review
XS Training Ltd logo

Reply from XS Training Ltd

Congratulations on 'sticking with it' and completing your NVQ level 3 qualification Romeo, really well done. Whilst some people may be able to speed through the process in 3-6 months because they have the time and mixture of work projects to complete their Evidence Portfolio many will take longer because these things don't come so easy. The important thing was that you stuck with it and got there in the end - and we're very happy to have played our part in that achievement and success. All the very best for your future in our industry.

Rated 5 out of 5 stars

Craig is an amazing assessor

Craig is an amazing assessor , went above and beyond to help me with any questions I had and to help me through my units would highly recommend him to anyone starting their NVQ, 5 stars from me!

17 February 2024
Unprompted review
XS Training Ltd logo

Reply from XS Training Ltd

Many thanks for taking the time to leave this 5-star review and recommendation from your experience of working with XS Training to gain your NVQ Level 3 qualification Cain. Thanks too for your kind words about Craig, your dedicated assessor throughout the process - it's much appreciated. All the best

Rated 5 out of 5 stars

Level 3 NVQ

Really glad I decided to finish my Level 3 NVQ with XS Training. My assessor ( Muztaba ) was very knowledgeable, helpful and always easily contactable plus the office is alway on hand for any questions you may have.

Thanks again to all the Team at XS.

Best value for money&Highly recommend.

8 February 2024
Unprompted review
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Reply from XS Training Ltd

Many thanks for this 5-star review and High Recommendation of XS Training Stephen, it's very much appreciated. Thanks too for your summary of points about your assessor Muztaba which formed your opinion. All the best for the future.

Rated 5 out of 5 stars

Great support.

I found my assessor, Rob, really helpful and friendly. He was great when it came to advice and general support. Can't fault him, the course or XS Training as a whole. Thanks Rob.

4 February 2024
Unprompted review
XS Training Ltd logo

Reply from XS Training Ltd

Many thanks for sharing your experience of working with XS Training to attain your NVQ Level 3 electrical qualification Lee - and in particular your kind words about your assessor throughout the process, Rob. It's much appreciated. All the best for your future in our industry.

Rated 5 out of 5 stars

Positive attitude from assessors

Positive result achieved in short time frame, I have now completed the NVQ
Robert Winstanley assessor timely responses
No nonsense common sense approach.
Richard Mangham assessor Timeley, clear and simple assessments

5 February 2024
Unprompted review
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Reply from XS Training Ltd

Congratulations on the completion of your NVQ Level 3 qualification Stephen and many thanks for this great 5-star review. The experience of the service you have highlighted will be of importance to many people. All the best.

Rated 5 out of 5 stars

My Assessor Craig

My Assessor Craig was amazing from start to finish. He was the main reason I got my NVQ completed. He regularly uploads help videos and lifts morale. Forever offering reassurance. A Top Bloke who is very very good at what he does.
Thank You Craig 😊

26 January 2024
Unprompted review
XS Training Ltd logo

Reply from XS Training Ltd

Hi Jason. Many thanks for taking the time to share the experience you had with Craig Wiltshire as your dedicated assessor throughout your NVQ Level 3 Electrical qualification. We couldn't agree more! All the very best for your future in our industry.

Rated 5 out of 5 stars

Craig is brilliant to work with

Craig is brilliant to work with. He always gets back to any questions promptly and in a friendly manner. He is very supportive and encouraging. I would definitely work with Craig again.

13 January 2024
Unprompted review
XS Training Ltd logo

Reply from XS Training Ltd

Many thanks for taking the time to leave this 5-star review of your experience of working with XS Training to gain your NVQ level 3 electrical qualification James - and in particular your kind words about your assessor Craig. All the very best.

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