Best place for dry ice and all the essentials. The San berdo location always opens up nice and early so I try and get in before the rush. Everyone always super helpful and and they make sure you get w... See more
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After thinking Xtractor Depot lied, I have discovered that their 3rd party vendor "Across" baited this transaction with phony claims of next day shipping. Stephanie, I apologize for getting angry and... See more
Company replied
Ordered a SS Buchner funnel. Good product at a good price. Online order was not smooth. Did not receive an e-mail confirmation of the order. Could not print receipt (for business credit card rec... See more
Company replied
Xtractor depot rocks! The team over there in San Bernardino are soo friendly and helpful. Every time you open those doors your greeted w a smile and treated with respect. Coming from a rookie extract... See more
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Company details
Written by the company
Xtractor Depot, LLC. is a leader and innovator in providing exceptional materials processing and laboratory equipment to various industries. We specialize in providing our clients equipment solutions to help them succeed. We also provide educational and additional resources regarding our products and services. Call 888.733.2712
Contact info
855 Washington Blvd., 90640, Montebello, United States
- 888-733-2712
- xtractordepot@gmail.com
- xtractordepot.com
Like a good can of Skoal
Like a good can of Skoal, Extractor Depot is always there in a pinch!
9 January 2021
Reply from Xtractor Depot
Hi Stefan!
Thank you! Much appreciated! Let us know if there is anything else we can help you out with!
Been charged for a incomplete or…
Been charged for a incomplete or missing shipment. No invoice emailed. No communication yet. Waiting. Been a month now...
7 January 2021
Reply from Xtractor Depot
Hi Daniel,
I'm sorry there must be a misunderstanding. Your orders were paid in full, shipped and delivered. Please give us a call and we can sort out any confusion.
We are here to help.
Thank you!
Great service Speedee delivery what…
Great service Speedee delivery what else can you ask for
2 January 2021
Reply from Xtractor Depot
Hi W!
Thank you for taking the time to leave us feedback! I'm glad to hear you received your package quickly!
Reply from Xtractor Depot
Hi Jordan!
Thank you for taking the time to leave us feedback on your recent purchase! Let us know how we can help you on your future projects or orders! Thanks again!
Excellent in every way!
23 December 2020
Reply from Xtractor Depot
Hi Michaela!
Thank you for your feedback!
We truly appreciate it!
Reply from Xtractor Depot
Hi Pharma Tech! Thank you so much for your feedback! We appreciate it!
We strive to be #1!! Let us know if there is anything else we can help you out with!
Happy Holidays!
Stephanie
After thinking Xtractor Depot lied, I have discovered that their 3rd party vendor "Across" baited this transaction with phony claims of next day shipping. Stephanie, I apologize for getting angry and I appreciate your follow through on this. We will work together to make sure this gets made right and doesn't happen to anyone else.
23 December 2020
Reply from Xtractor Depot
Hi Bryan,
Thank you very much for communicating with me on this issue. I truly appreciate your patience and willing to work with me on this matter as we wait for a resolution from Across International. I can assure you I will get this handled first thing in the New Year as promised from AI.
Thank you again!
Happy Holidays to you and your family.
Constant problems with your system…
Constant problems with your system excepting my Wells Fargo credit card several times I had to call and have them manually process as your automated system online would not except and denied it has been confirmed by the bank that the problem is on your side other than this we thank you for the services that you provide and look forward to doing more business with you as we have placed another order today
22 December 2020
Reply from Xtractor Depot
Hi Ryan,
I am sorry for all the troubles you had on our website. We are actively working to resolve payment issues online. Our system is very strict in making sure the billing address is identical to the card information for fraud purposes.
In the future, please don't hesitate to give us a call and we can process your card over the phone.
Thanks again for your patience and cooperation as we work through these technical issues.
Happy Holidays!
Great customer service and pricing is…
Great customer service and pricing is also good
19 December 2020
Reply from Xtractor Depot
Hi John!
Thank you! Glad to hear your experience was great! We truly appreciate your feedback and support!
If there is anything else we can help you out with, please don't hesitate to reach out anytime.
Thanks again and Happy Holidays!
Reply from Xtractor Depot
Eric,
Thank you for your kind words! We truly appreciate you taking the time to leave us feedback on you recent experience. Please let us know if there is anything we can further help you out with!
Happy Holidays!
Reply from Xtractor Depot
Hi Briel!
Great to hear! Thank you for taking the time to leave us feedback! We appreciate your support!
Let us know if you have any questions on any products, we are here to help!
Thanks again and happy holidays!
My items arrived on time and everything…
My items arrived on time and everything was as described very happy with my purchase
25 November 2020
Reply from Xtractor Depot
Hi Ashley,
Thank you for leaving us feedback on your recent purchase! We truly appreciate your support. Please let us know if there is anything else we can assist you with in the future!
Happy Holidays!
Went to Xtractor Depot for the first…
Went to Xtractor Depot for the first time to check out some of the Terpenes, and I was greeted by knowledgeable and helpful staff. They took their time to explain the products, their benefits, and how to use them properly.
Very professional and helpful.
24 November 2020
Reply from Xtractor Depot
Hi JB!
Thank you for your feedback!
Great to hear you had a pleasant experience on your recent visit! Thank you for coming in and checking the terpenes out!
We are more than happy to chat with you on any questions you may have with extraction or terpenes. If you have any questions or need any help, please reach out anytime! We look forward to seeing you again!
Thank you!
Very good terpenes at a very good price
24 November 2020
Reply from Xtractor Depot
Hi Brian!
Thank you for your feedback! Glad you hear you enjoyed the terpenes! Let us know if there are any flavors you are also interested in and on your next order we can include a few samples for you to try.
Thank you again for your support Brian!
Answered all my questions about the…
Answered all my questions about the vacuum pump I ordered. I'll do a full review on the produce once I get to use it in the field.
Edit: 11/29/20
The pump did phenomenal on a double hose set up I have. New inside and outside unit was installed and pumped down to 80 microns in 7 minutes and held below 100. I did swap out the main fitting for a 3/8 flare fitting. My setup is... xtractor 12 cfm pump, appion 3/8 speed Y and 2 1/2" appion vacuum hoses. Super impressed. Great product.
22 November 2020
Reply from Xtractor Depot
Hi Arthur!
Thank you for taking the time to leave us feedback on your recent pump purchase.
We look forward to hearing back after you get it in use!
Thanks again!
Fair pricing and fast shipping
Fair pricing and fast shipping. Cant beat the quality either! Thanks Xtractor Depot!
13 November 2020
Reply from Xtractor Depot
Hi Derek!
We appreciate your feedback! We're here to help! Reach out to us anytime!
Thank you for your support!
Good service & fast shipping.
11 November 2020
Reply from Xtractor Depot
Hi Kevin!
Thank you for taking the time to leave us feedback on your recent order!
Let us know if there is anything we can further assist you with.
thanks again for your support!
It shipped quick and it was the correct…
It shipped quick and it was the correct product!
10 November 2020
Reply from Xtractor Depot
Hi Andrew!
Great to hear you received your order promptly and accurately!
If there is anything we can further help you with, please don't hesitate to reach out!
Always a pleasure to buy from Xtractor…
Always a pleasure to buy from Xtractor Depot. The ethanol got to me quick and there were no issues.
9 November 2020
Reply from Xtractor Depot
Hi Lorenzo!
Great to hear shipping didn't have any delays! We appreciate your support! If there is anything we can further help you out with, please let us know.
Thanks again!
Reply from Xtractor Depot
Hi Phillip!
Thank you for your feedback on your recent order. We greatly appreciate it!
We are always here to help and serve you! If there is anything we can further help you out with, please let us know!
Thank you for your continued support!
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