Best place for dry ice and all the essentials. The San berdo location always opens up nice and early so I try and get in before the rush. Everyone always super helpful and and they make sure you get w... See more
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After thinking Xtractor Depot lied, I have discovered that their 3rd party vendor "Across" baited this transaction with phony claims of next day shipping. Stephanie, I apologize for getting angry and... See more
Company replied
Ordered a SS Buchner funnel. Good product at a good price. Online order was not smooth. Did not receive an e-mail confirmation of the order. Could not print receipt (for business credit card rec... See more
Company replied
Xtractor depot rocks! The team over there in San Bernardino are soo friendly and helpful. Every time you open those doors your greeted w a smile and treated with respect. Coming from a rookie extract... See more
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Company details
Written by the company
Xtractor Depot, LLC. is a leader and innovator in providing exceptional materials processing and laboratory equipment to various industries. We specialize in providing our clients equipment solutions to help them succeed. We also provide educational and additional resources regarding our products and services. Call 888.733.2712
Contact info
855 Washington Blvd., 90640, Montebello, United States
- 888-733-2712
- xtractordepot@gmail.com
- xtractordepot.com
Wonderful Customer Service
I was contacted after the item was delivered to make sure I had received it and to see if I had any questions. It was very nice to have a follow up call!
5 November 2020
Reply from Xtractor Depot
Hi Amanda!
Thank you for your feedback! Glad to hear you received your package safely!
If there is anything we can further help you out with, please let us know.
Thanks again Amanda!
Pureganix terpenes grade A+
Pureganix terpenes are grade A+ excellent plant derived. Great quality product. very satisfied.
5 November 2020
Unprompted review
Reply from Xtractor Depot
Hi J!
Thank you for your wonderful feedback! We truly appreciate it!
Please let us know if you are interested in any other flavors and we can include some on your next order to test out.
Thanks again J for your support!
Reply from Xtractor Depot
Hi Scott!
Thank you for taking the time to leave us feedback! We greatly appreciate it! If there is anything we can do to further help you out, please let us know! We're happy to help! Thanks again!
Came fast and discrete
28 October 2020
Reply from Xtractor Depot
Hi Trey!
Thank you for your feedback! Glad to hear it was received safely! Please let us know if there is anything else we can help you out with!
Great service!
The employees are very polite and always provide fast, quality service.
23 October 2020
Reply from Xtractor Depot
Hi Jacob!
Thank you for your kind review!
We greatly appreciate it and will always be here to help in anyway we can!
Let us know if we can help answer any questions you may have regarding products or processes regarding your system!
Thanks!
Reply from Xtractor Depot
Hi Akfire!
Great to hear you received your package quickly!
We appreciate your support! Let us know how else we can be of service to you!
Recently went to Xtractor Depot in need…
Recently went to Xtractor Depot in need of a solution for some product that i was testing because of the fires up north. Talked to an associate named Juan who was very helpful and provided me with information that was very useful. Decided to go with the CRX from media bros . It took the smoke out of the product and so far have had successful results . Still trying to dial it in but so far so good .thanks again for the recommendation.
16 October 2020
Unprompted review
Reply from Xtractor Depot
Hi Daniel!
Thank you very much for leaving us feedback on your recent experience with Juan! Great to hear it!
Media Bros is a great alternative to a lot of the other media available right now! No baking is a huge game changer! We hope it has been working out well for you! Please reach out anytime if you have any questions or concerns. We are here to help!
Thank you again Daniel!
As I mentioned in my email and phone…
As I mentioned in my email and phone call yesterday, the alcohol was leaking when It arrived.
13 October 2020
Reply from Xtractor Depot
Hi Bruce! Thank you for the feedback. We are working with Fedex to file a claim. I apologize for the inconvenience. Thank you for your patience as we work to resolve this for you.
Reply from Xtractor Depot
Hi Carissma,
I'm sorry to hear this. I checked on your tracking and it shows it was delivered to your door on Saturday 10/3/2020 at 3:09pm. I will give you a call and make sure there is no misunderstanding.
Thank you,
Always very helpful and even stay late…
Always very helpful and even stay late after close when I’m running late. They have higher quality equipment than the rest of the guys around.
13 October 2020
Reply from Xtractor Depot
Hi Heartbeat!
Thank you for leaving us a review! We are always happy to help! We appreciate your calls when you are on the way so we can make sure we prepare your order for you.
Let us know if we can help you out with anything in the future!
Xtractor Depot, don't shop anywhere else!
Xtractor Depot is the best place that I could find that are close enough in distance should I want to pick up in person and have the best pricing I have found for the items I need. The staff is always friendly and helpful and know what they're talking about. I highly recommend.
13 October 2020
Reply from Xtractor Depot
Hi Jessi!
Thank you very much for your kind words!
Always happy to help and make sure you get what you need at a great price!
Let us know if you are looking for something we do not have!
Thanks again!
I really love these guys always have…
I really love these guys always have what we need ❤ keep us moving on ! Good company to do business with also always on top of the new tech coming out.
11 October 2020
Reply from Xtractor Depot
Hi Randy!
Thank you for leaving us feedback! We truly appreciate it!
We look forward to assisting you next time!
Thanks again!!
We always end up getting charged…
We always end up getting charged additional shipping than what we were originally quoted and it requires a separate invoice. This does not seem very professional.
Edited to add that they followed up and explained what was going on. Very courteous and corrected the issue for us!
2 October 2020
Unprompted review
Reply from Xtractor Depot
Hi Suzanne,
Thank you for leaving us feedback and I apologize for the additional charges for your first order. We are currently working on making the changes to our online system to calculate the proper shipping rates.
We appreciate your cooperation and understanding and we will be waiving the additional shipping charges for you.
Thank you!
Fast and efficient service
Fast and efficient service. Thanks for upgrading my systems!
29 September 2020
Unprompted review
Reply from Xtractor Depot
Hi Marc!
Glad to hear you received your order!
If you have any questions or need anything at all, please reach out to us anytime.
Thank you again!
Thank you for your service Xtractor depot !
Xtractor depot rocks! The team over there in San Bernardino are soo friendly and helpful. Every time you open those doors your greeted w a smile and treated with respect. Coming from a rookie extractor with anxiety levels through the roof I always feel comfortable doing business with these guys!👍😎👍
25 September 2020
Unprompted review
Reply from Xtractor Depot
Hi Ryan!
Thank you very much for leaving us a review!
We truly appreciate it!
We are always here to help!
Jonny is the absolute best
Jonny is the absolute best.
Love Xtractor Depot, their team is always very helpful and knowledgeable.
19 September 2020
Unprompted review
Reply from Xtractor Depot
Hi Null!
Thank you for leaving us a review on your recent visit with Jonny!
Please let us know if you have any additional questions, we're here to help!
Online Purchase
Ordered product online I received an emerald verifying purchase. Called in spoke to customer rep named Juan he organized everything pick up same day. Easy.
15 September 2020
Unprompted review
Reply from Xtractor Depot
Hi Elixr!
Great to hear!
Give us a call anytime and we will make sure you're order is ready for your pick up time!
Thanks!
Always on point.
12 September 2020
Unprompted review
Reply from Xtractor Depot
Hi Steve!
Thank you for your review!
The order was shipped promptly
The order was shipped promptly , no any issue at all. Good service.
9 September 2020
Unprompted review
Reply from Xtractor Depot
Thanks Walker! We appreciate your feedback!
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