Twenty Two Tuning Reviews 113

TrustScore 3.5 out of 5

3.7

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Rated 1 out of 5 stars

Order took waay longer than i originally expected it ended up being delayed twice and after rubbish excuses from them i ended up cancelling my order. Why sell stuff you dont have and if you are g... See more

Company replied

Rated 5 out of 5 stars

I ordered the LCI retrofit headlights for my BMW F22 from Twenty Two Tuning, and I’m extremely satisfied. The fitment was excellent, everything installed without any issues. The build quality look... See more

Company replied

Rated 5 out of 5 stars

I bought an AC style spoiler from Xxiituning and I'm so impressed with the value for money. Jack from customer service was really helpful tracking my package and letting me know when it would arrive.... See more

Company replied

Rated 5 out of 5 stars

Super quick responses to emails everyone o had a problem. Super motivated and helpful when came to solving my problem with order or answering any questions I had about shipping or figment concerns..... See more

Company replied

Company details

  1. #58 of 61 best companies in Vehicle Parts Shop
  2. #17 of 19 best companies in Auto Accessories Wholesaler
  3. #15 of 15 best companies in Car Body Parts Supplier
  4. #92 of 97 best companies in Auto parts shop
  5. #125 of 133 best companies in Car accessories shop
  6. #9 of 9 best companies in Tuning Automobile

Written by the company

Specializing in Carbon Fiber Performance Parts for German and Japanese car models such as Audi, BMW, Bentley, Nissan, Toyota, Subaru, Tesla, Volkswagen, and more. Whether you're looking for full aerodynamic kits or individual components like front bumper lip spoilers, rear bumper diffusers, side skirts, mirror covers, or front grilles, we've got you covered. If you prefer a different style than our preset kits, we can customize a solution to fit your needs. We're here to help you achieve perfection in performance. As specialists in precision aerodynamics and carbon fiber composite materials, we’re committed to delivering top-quality products tailored to your vehicle.


Contact info

3.7

Average

TrustScore 3.5 out of 5

113 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Top customer

I bought various carbon parts from these guys. (From Italy)
Great material and perfect/kind customer service.
I recommend all their products.
Thank you guys.

6 September 2022
Unprompted review
Twenty Two Tuning logo

Reply from Twenty Two Tuning

Dear Luca,
Thank you for your review, we really appreciate it. We hope to see you again in the future!

Thank you
Jack
Twenty Two Tuning

Rated 5 out of 5 stars

Top tier carbon products

I purchased some carbon fibre wing mirrors and a spoiler and can honestly say that they have drastically improved the look of my A5! Brilliant quality, price and I would recommend them.

3 September 2022
Unprompted review
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Reply from Twenty Two Tuning

Dear Jess,
Thank you for your review,

I look forward to seeing the pictures of the mirror covers soon!

Rated 5 out of 5 stars

Would recommend!

Ordered some exhaust tips, front lip and m style wing mirrors for my M140I and the quality is spot on! I’ve ordered from other carbon specialist but Twenty Two Tuning is by far the best out there for quality and shipping times!

3 September 2022
Unprompted review
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Reply from Twenty Two Tuning

Dear Ashley,
Thank you for your review!

That is great to hear! We look forward to seeing you again in the future sir, if you require any assistance, please do not hesitate to contact us!

Rated 5 out of 5 stars

W204 carbon fibre parts. Top quality!

Ordered: W204 C Class spoiler and diffuser.

Really good service and prompt delivery. The products fit straight on and look amazing!

26 August 2022
Unprompted review
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Reply from Twenty Two Tuning

Dear Austin,
Thank you for your review!

Thats great to hear! I look forward to seeing you again in the future! Your W204 looks amazing!

Rated 5 out of 5 stars

E91 carbon bits

Ordered a few bits of carbon for my e91. All arrived in very good time and the quality was second to none. Completely transformed my car! Will be using again 100%. Thank you

8 August 2022
Unprompted review
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Reply from Twenty Two Tuning

Dear Michael,
Thank you for your review.

We look forward to seeing you in the future sir.

Rated 1 out of 5 stars

Shipping times

If you order something and they say 2-4weeks you get the package. Then after two days of buying they say that it will take few months to make the product. Also when you cancel the order you get deducted 5% of the price you paid!! So dont order anything.

10 August 2022
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Reply from Twenty Two Tuning

Dear Mr Ruotsalainen,

We are sorry to hear that you have had a negative experience.

Upon reviewing your order. You placed your order on the 22nd of August 2022 at which time we began to process your order.

Due our very high standards of quality inspection, the item we were due to ship to you did not pass our Quality Inspection process which we informed you about 5 days after your order when we were due to ship your product.

We apologise for this as we refuse to send any products that do not meet our high quality requirements.

We did refer you to our shipping policy which you had previously read and accepted before placing your order with us, where we state that we aim to ship items within 10 days however we will inform you if there are any delays or issues with your order before the 10 day period has surpassed.

With regards to your refund. due to Paypal no longer refunding there processing fees we do let all of our customers know that there will be a 5% fee if an order does need to be cancelled. This was agree'd to before placing your order.

We do sincerely apologise for the inconvenience sir and we do hope that we see you again in the future along with our thousands of extremely happy customers.

Rated 1 out of 5 stars

Very bad expirience I will never buy…

Very bad expirience I will never buy anything from this seller, very long long delays on shipping, very bad quality, no communication after you pay £700 thank you

9 June 2022
Unprompted review
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Reply from Twenty Two Tuning

Dear Mr Solomon,
Thank you for your review, we are sorry to hear that you have negative feedback on this item, as the last time that we had spoken by email, you had sent in images of the spoiler fitted to your M6 with no fitment issues, you later requested to return all of the items you had purchased to which we asked you to open a return case on our website. We have since not had any further emails. Furthermore, your last email to us with the subject line "Very happy" Indicated that you were pleased with the products you had received. We would like to help you as much as possible and ask that you contact us at your earliest convenience to rectify any issues you have with your received products from your order on 17/03/2022.
 
Your order was also received on the 12th of April 2022 Which makes your total order time of 26 days, This was due to a supply issue as we usually aim for a 10 day delivery time.
 
Thank you
Jack
Twenty Two Tuning.

Rated 5 out of 5 stars

Excellent quality excellent service…

Excellent quality excellent service really helpful would recommend anyone who wants exhaust tips to use them as yo6u love them on your car thanks

2 June 2022
Unprompted review
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Reply from Twenty Two Tuning

Thank you for your review! We are happy to hear you loved our products

Rated 1 out of 5 stars

Ordered a body kit

Ordered a body kit, 2 months to get it and NOTHING fits on the car. The quality is very very bad

18 May 2022
Unprompted review
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Reply from Twenty Two Tuning

Dear Customer,
Thank you for your review, and we apologise for the products that arrived damaged, We are shipping you a new diffuser and side skirts which were damaged while in transit which is covered under our insurance policy.

We are in contact with you at the moment as we apologise that your items were damaged in transit.

Rest assured we are shipping you new products as soon as possible.

Rated 5 out of 5 stars

Phenomenal customer service

Phenomenal customer service! The carbon fiber is gorgeous. Fitment is perfect. Highly recommend!!!

6 May 2022
Unprompted review
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Reply from Twenty Two Tuning

Thank you for your review sir. We look forward to seeing you in the future

Rated 5 out of 5 stars

Really really Amazing staff

Really really Amazing staff, amazing products
Recommend it to everyone

21 March 2022
Unprompted review
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Reply from Twenty Two Tuning

Thank you for your review sir, We look forward to seeing you again.

Rated 5 out of 5 stars

Came in just 9 days and was high quality.

Ordered Carbon fibre mirror covers and they took 9 days from dispatch from china to Scotland which is pretty good considering its Christmas time. The product looked very high quality and would definitely recommend this website to anyone looking for carbon parts.

29 December 2021
Unprompted review
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Reply from Twenty Two Tuning

Thank you for your review, we look forward to seeing you again.

Rated 1 out of 5 stars

Waited 2 months for my item they said…

Waited 2 months for my item they said it would arrive two weeks after i orderd it and still nothing, I have asked for my money back but they won’t do anything about it.

6 September 2021
Unprompted review
Twenty Two Tuning logo

Reply from Twenty Two Tuning

Dear Customer,
We apologise for the issues you have faced and we have reviewed your order and issued a full refund as the product was not collected from the post office after clearing customs. We have also opened an investigation into how this has happened as all of our shipments are covered fully for loss or non delivery.

We hope to see you again in the future and we express our deepest apologies.

Rated 5 out of 5 stars

Lovely Team

What a lovely team, they kept updating me with my order as the parts had to be made. Was informed every step on the way. It was my first time ordering Carbon products from them and I would happily buy from them again. Can't wait to put these parts on my Mustang once it's back from being wrapped, all the pieces look flawless.

30 March 2021
Unprompted review
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Reply from Twenty Two Tuning

hank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team and that you're happy with the carbon parts for your Mustang.

It's great to know that you felt well-informed throughout the process—we strive to keep our customers updated every step of the way, especially when it comes to custom-made parts. We're delighted that the pieces met your expectations and can't wait for you to see them on your freshly wrapped Mustang!

We truly appreciate your trust in us for your first carbon product purchase, and we look forward to serving you again in the future. If you have any more projects or need further assistance, we're here and happy to help.

Thanks again, and enjoy your Mustang’s new look!

Rated 5 out of 5 stars

I initially gave a bad review for this…

I initially gave a bad review for this company because I felt that it took far too long to receive my item, but due to brexit and COVID I realise now that those were big factors in a long wait, I could see the postage date on the package when it eventually arrived and I could see that they did send it the date they stated
once I received my item I was very happy with it, great quality and brilliant fitment, I would use this company again

28 March 2021
Unprompted review
Twenty Two Tuning logo

Reply from Twenty Two Tuning

Dear Customer,
Thank you for your review. We appreciate every review we receive and we will strive to provide a better service for all of our customers. We look forward to hearing from you in the future. Please remember that any pictures you send into Sales@XXIITUNING.com of the products fitted to your car, you will receive a 15% Discount on your next order.

Thank you

Rated 5 out of 5 stars

Quality carbon good price

All the carbon I have had from this seller has been quality at a reasonable price and customer service is excellent,will definitely use them again A***** thanks

27 March 2021
Unprompted review
Twenty Two Tuning logo

Reply from Twenty Two Tuning

Hey Alan,

Thanks so much for the fantastic review! We’re thrilled to hear that you’re happy with the quality of our carbon fiber products and found them to be reasonably priced. We’re also glad to know you had a great experience with our customer service!

We look forward to helping you again in the future. If you ever need anything else, just let us know!

Rated 4 out of 5 stars

Bmw M2 winglets

Received my winglets for my M2 , quality of carbon was very good , shipping was around 10days from purchase which is not to bad , as I'm in Scotland and Xxiituning is in America, kept me updated on shipping and fitting of the winglets .so great customer service thank's guy's.

27 March 2021
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Reply from Twenty Two Tuning

Dear Customer,
Thank you for your review. We appreciate every comment and we always strive to be a better company for our customers. We hope to see you in the future.

Rated 5 out of 5 stars

Fast and efficient service

I bought an AC style spoiler from Xxiituning and I'm so impressed with the value for money. Jack from customer service was really helpful tracking my package and letting me know when it would arrive. It came 10 days after my order date which I thought was quite fast compared to things I've ordered from other sites. I would definitely recommend them and will be placing any future orders with this company too.

26 March 2021
Unprompted review
Twenty Two Tuning logo

Reply from Twenty Two Tuning

Thank you sir. We appriciate your review and look forward to seeing you in the future.

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