XYZ Storage Reviews 42

TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

Wanted to store a few belongings so that we could clear out the house to have work done. Unfortunately, the world took much longer than anticipated.Was happy to pay the going rate, but after 4 months... See more

Rated 5 out of 5 stars

I wanted to rent out a room in my home. The room was crammed with my son’s belongings as he was working overseas.I was anxious about moving his stuff but the company was very supportive with resource... See more

Rated 4 out of 5 stars

My main issue is that the size of the units as advertised is not accurate. The dimensions fail to take into account the studs (I.e. the measurement was drywall to drywall but the wall studs of 4" on b... See more

Rated 1 out of 5 stars

XYZ storage hold your storage unit hostage 'after hours'. You pay hundreds of dollars to store your stuff but cannot access it after 5 pm on Sunday (or 7 pm weekdays). Do they think that they are a sh... See more

Company details

  1. Business Services

Information provided by various external sources

Formerly All Canadian Self-Storage, XYZ Storage offers storage solutions for self storage, mobile storage and truck rentals.


Contact info

3.2

Average

TrustScore 3 out of 5

42 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Dealing with XYZ Storage during this…

Dealing with XYZ Storage during this tough time was simple and easy. I didn't have any issue with storage containers drop off/Pick UP from my old address and the drop-off/pick-up at my new address. Billing was clear and easy to understand.

9 September 2020
Unprompted review
Rated 5 out of 5 stars

I had my storage pod delivered last…

I had my storage pod delivered last week. The driver was able to situate the pod in my driveway exactly as asked and super quickly. The condition of the contents was excellent (a little bit of shifting here and there, but nothing unexpected). I would use them again.

9 September 2020
Unprompted review
Rated 5 out of 5 stars

Always very quick to reply and have…

Always very quick to reply and have carried out transfers of our stuff when they have changed location very smoothly. Having had an atrocious experience elsewhere with another storage company (a very large one based in another country), this one appears to be excellent.

1 August 2020
Unprompted review
Rated 5 out of 5 stars

I had a very good experience with XYZ

I had a very good experience with XYZ, they were very helpful on the phone, and when it was time to pick up or drop off the pods, they were very punctual. I would definitely use XYZ storage again.

30 July 2020
Unprompted review
Rated 4 out of 5 stars

Was for the most part happy with the…

Was for the most part happy with the service.
- was not happy that my containers were moved from near me to cental mississauga. made accessing the containers difficult for me to get to.

- access was usually easy and despite retrieving the containers about 5 times at the site over the course of 2 years in storage + the initial delivery + the move from Toronto to Mississagua + the move back to our house - the contents of the containers were completely intact with nothing broken or damaged. And there were a number of "loose" objects in the containers (poor repacking on our part). So extremely happy with the care taken in the handling of our containers both in the warehouse and on the road.

23 July 2020
Unprompted review
Rated 5 out of 5 stars

Trustworthy Solutions!

I wanted to rent out a room in my home. The room was crammed with my son’s belongings as he was working overseas.I was anxious about moving his stuff but the company was very supportive with resources and advice. I packed his items in bins as XYZ suggested. They came at their appointed time, carefully placed each bin in the portable locker I had rented. I watched as they secured everything in a most conscientious manner. When my son returned from India he had no trouble contacting XYZ, arranging to access his locker and dealing with his property. We are most appreciative to XYZ for their personal care, efficiency and the security they offer.
G.C. Toronto

25 June 2020
Unprompted review
Rated 5 out of 5 stars

I had a rough start with a certain rep…

I had a rough start with a certain rep on the phone but after that everything was smooth. The web portal makes life so much easier when it comes to making payments. Great service! I would highly recommend these guys to anyone that needs storage!!

24 June 2020
Unprompted review
Rated 5 out of 5 stars

Xyz storage was great

Xyz storage was great. Timely, responsive and easy to deal with. My items came back intact and clean.

24 June 2020
Unprompted review
Rated 4 out of 5 stars

Reasonably satisfied

I basically have been satisfied with xyz Storage, however the fee has been raised a few times and my lockers were re-located to Mississauga from Scarborough without my prior knowledge-not very convenient if I want to remove just some items from the pods.

17 June 2020
Unprompted review
Rated 4 out of 5 stars

My main issue is that the size of the…

My main issue is that the size of the units as advertised is not accurate. The dimensions fail to take into account the studs (I.e. the measurement was drywall to drywall but the wall studs of 4" on both sides reduced the rental space by 8" in total.) This made the move in very difficult and was misleading if comparing costs relative to other facilities.

17 June 2020
Unprompted review

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