Yarn Worx Reviews 975

TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

Love love love them!! Amazing service v kind and supportive knitting community ! The yarn is delightful and stitch markers ….

Rated 5 out of 5 stars

Teresa and Gavin have a wonderful shop and a brilliant website. Huge choice of products, everything you could ever need, and excellent yarn, especially their own hand dyed Market Town Yarns. Items ar... See more

Rated 5 out of 5 stars

Lots of help. Wide range of good yarns from everyday machine washable to luxurious handwash only. Ordering online very easy. Parcels dispatched and arrive very quickly. If you're doing a project wit... See more

Rated 5 out of 5 stars

This is a great knitting shop with a huge array of beautiful yarns. Theresa even has her own range of lovely hand-dyed yarns. Gavin is extremely helpful with yarn suggestions and will help you find... See more

Company details

  1. #2 of 17 best companies in Yarn store
  2. #2 of 13 best companies in Wool Shop

Written by the company

Yarn Worx is a family run business that was created to source the most exquisite hand dyed yarns.


Contact info

4.9

Excellent

TrustScore 5 out of 5

975 reviews

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Rated 5 out of 5 stars

Upfront

Although Yarnworx was unable to complete my order they communicated this to me in a timely manner and promptly processed a refund

29 July 2025
Rated 5 out of 5 stars

They reached out to me because they had…

They reached out to me because they had run out of the colour of yarn I ordered and sent me photos of appropriate replacements to help me pick another colour. I felt the approach was personalised and dedicated to getting it right. Thanks Yarn Worx!

27 July 2025
Rated 5 out of 5 stars

Fabulous independent yarn store

Fabulous independent yarn store that we’re lucky to have. Gorgeous yarns and all sorts of notions you never knew you needed! If you’re able, visit in person, and meet the owners Gavin and Teresa, to shop and natter about all things knitting and crochet.

26 July 2025
Rated 5 out of 5 stars

Excellent service

Excellent service. I asked for specific dyed lot as needed extra to finish the garment, and they sent it! Very happy, thank you 😊

24 July 2025
Rated 5 out of 5 stars

Just brilliant

Just brilliant. Welcoming, friendly, well informed owners, who clearly care about what they’re doing, why they’re doing it, and with stock for days. What’s not to like.

23 July 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Although the wrong tea towels were sent, yarn Works reacted immediately and sent out the correct order and it's very simple to return the wrong ones.

23 June 2025
Rated 5 out of 5 stars

Great local business

Went into the Hadleigh store to by my wife a present. Great selection of yarn and goodies. Spoilt for choice.
Keep it going. We need independent little shops to keep High Streets going.

10 June 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service, highly recommend.

Ordered a yarn swift which arrived quickly but unfortunately it was faulty. Yarn Works were very quick to respond and resolve the issue. The replacement yarn swift is fabulous and will be used for many years. Excellent customer service

24 May 2025

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